Re: V16 Server Issue

2019-09-12 Thread John DeSoi via 4D_Tech
This happened to me also with version 16.3, 64-bit Mac. I gave up on the 
built-in scheduler and implemented my own to have more control and better error 
reporting. 

There were a number of reported issues with version 16 where delayed processes 
would become "stuck" and never continue. I would suggest upgrading to 16.4 
which I believe had a bug fix for this issue. Not sure if it is related to the 
backup problem or not.

John DeSoi, Ph.D.


> On Sep 12, 2019, at 12:13 PM, Stephen J. Orth via 4D_Tech 
> <4d_tech@lists.4d.com> wrote:
> 
> Has anyone seen anything like this?  Why/how would a client connection cause
> the system to freeze and prevent it from backing up for 6 days?

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Re: V16 Server Issue

2019-09-12 Thread Charles Miller via 4D_Tech
Probably not this but a really tight loop of any kind with no idle and
delay process might have the ability to do this. Like retry loading a
record till that processs has it locked

Regards

Chuck

On Thu, Sep 12, 2019 at 1:14 PM Stephen J. Orth via 4D_Tech <
4d_tech@lists.4d.com> wrote:

> I have a weird situation I'm wondering if anyone can shed some light on.  I
> will describe what has been communicated to me.
>
> First, this is an OEM system using V16.3 NB 225762 running on a virtual of
> Windows Server 2016.  The system is comprised of the server and 1 client
> that also runs on the server hardware and has been running since early
> 2019.
> The remaining connections are all browser based.
>
> I've been told the Server system appeared to be "frozen".  When one of TS
> guys logged onto the box the Administrating screen appeared to unresponsive
> (not updating the chart) and no backup was performed since 9/6/19.
>
> The 1 client connection showed it being disconnected from the server (i.e.
> 4D disconnect error present).  Clicking on the reconnect button did not
> work, as the client said it could not reach the server.  So, the next step
> was to terminate the client software.
>
> As soon as the client software was terminated the Server started running a
> backup and functioning again.
>
> Has anyone seen anything like this?  Why/how would a client connection
> cause
> the system to freeze and prevent it from backing up for 6 days?
>
> Thanks in advance!
>
>
> Best,
>
>
> Steve
>
> *
>   Stephen J. Orth
>   The Aquila Group, Inc.  Office:  (608) 834-9213
>   P.O. Box 690   Mobile:  (608) 347-6447
>   Sun Prairie, WI 53590
>
>   E-Mail:  s.o...@the-aquila-group.com
> *
>
>
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V16 Server Issue

2019-09-12 Thread Stephen J. Orth via 4D_Tech
I have a weird situation I'm wondering if anyone can shed some light on.  I
will describe what has been communicated to me.

First, this is an OEM system using V16.3 NB 225762 running on a virtual of
Windows Server 2016.  The system is comprised of the server and 1 client
that also runs on the server hardware and has been running since early 2019.
The remaining connections are all browser based.

I've been told the Server system appeared to be "frozen".  When one of TS
guys logged onto the box the Administrating screen appeared to unresponsive
(not updating the chart) and no backup was performed since 9/6/19.

The 1 client connection showed it being disconnected from the server (i.e.
4D disconnect error present).  Clicking on the reconnect button did not
work, as the client said it could not reach the server.  So, the next step
was to terminate the client software.

As soon as the client software was terminated the Server started running a
backup and functioning again.

Has anyone seen anything like this?  Why/how would a client connection cause
the system to freeze and prevent it from backing up for 6 days?

Thanks in advance!


Best,


Steve

*
  Stephen J. Orth
  The Aquila Group, Inc.  Office:  (608) 834-9213
  P.O. Box 690   Mobile:  (608) 347-6447
  Sun Prairie, WI 53590

  E-Mail:  s.o...@the-aquila-group.com
*


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