Re: Billing setup not working for sub account under manager account

[Amol Kawale]

Thanks for feedback Team.

Awaiting your updates...

Regards,
Amol

On Thursday, March 3, 2022 at 11:17:07 AM UTC+5:30 adsapi wrote:

> Hi Amol,
>
> Thank you for providing more details to your concern.
>
> I would like to inform you first that I deleted your latest post as it 
> contains confidential information. Please see instead the copy of your 
> reply below with redacted information:
> "
>
>
>
>
>
>
>
> *Thanks for your Feedback on our thread. We are using google ad account 
> i.e. manager(redacted) & email also proper associated with that account to 
> create Campaign has API access & refresh token as well. Google Payments 
> center (pay.google.com ) also showing payment 
> profile. You can check this screenshot redacted Payment profile can be 
> shared across google product. & hence we trying to link that payment 
> profile to new sub accounts but through API its not working though manually 
> it working from Google ad Web UI. Pls help to fix. Your help is highly 
> appreciated.*"
>
> Moving forward, allow me to raise the issue to my team. Rest assured that 
> we will provide updates when it becomes available.
>
> Regards,
> [image: Google Logo] 
> Ernie John 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2WyhED:ref
>

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Re: Replacement for the removed `XxxConstantService`s when upgrading from v9 to v10 ?

[Zhe Lin]

Hi Peter,

Thanks for your reply!
I replaced all those service names with `GoogleAdsService` in my code and 
it works fine now.

Best regards,
Zhe


On Wednesday, March 2, 2022 at 11:32:00 AM UTC+9 adsapi wrote:

> Hi Zhe Lin,
>
> Thank you for reaching out to our API support team.
>
> As per this guide 
> , 
> it states that :
>
> *get methods have been removed. Any service that exclusively had a get 
> method has been removed as well. The primary way to **retrieve objects* 
> 
>  * 
> continues to be using GoogleAdsService's search and searchStream methods.*
>
> That being said, services such as the ones you listed which only contained 
> get methods were removed in the new version. You may now use the search and 
> searchStream methods (see also streaming 
>  
> guide) instead to retrieve details of your objects / resources. You may 
> then refer to the list here 
> , for 
> which resources or reports to generate.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2XkFSA:ref
>

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Re: Missing Keywords that exist on our Google Ads account but not coming through via the API

[Werner Reyneke]

Thanks so much I will do this.

On Wed, 02 Mar 2022, 22:34 Google Ads API Forum Advisor,
 wrote:

> Hi Werner,
>
> Thank you for reaching out to Google Ads API support. Could you privately
> send us a request and response log of API communication when log level is
> set to 'DEBUG', combined with a full screen screenshot of the UI that
> demonstrates this reporting discrepancy?
>
> The request and response appears similar to the JSON Mappings in our REST
> documentation
> .
> Our client libraries have loggers with logging instructions, to see these
> instructions you can click on the client library you use in the sidebar of
> our client library guide
>  and
> click on "Logging".
>
> Regards,
>
> [image: Google Logo]
> Aryeh
> Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q2XkUvw:ref
>

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Re: Error creating audience with AudienceService

[learn protect]

Hi,

Thanks for your help!

I have emailed the product team, what I want to know is if GoogleAds Api 
V10 has an example for creating audiences 
, 
I think I should refer to the example to try.

在2022年3月2日星期三 UTC+8 14:35:33 写道：

> Hello,
>
> Thank you for reaching out to us.
>
> Please note that this forum channel can only provide assistance to 
> issues/concerns related to the AdWords API 
>  / Google 
> Ads API .
>
> Looking on the screenshot provided, it seems that you've encountered the 
> said error in the Google Ads UI. With that, I'm afraid the UI-related 
> issues are already outside of our team's expertise and should be handled by 
> the Product Team. You can reach out to them via this link 
> .
>
> However, if you've encountered similar issues when using the mentioned 
> APIs above, kindly share to us the complete API logs (request 
> 
>  and response 
> 
>  with request-id 
> )
>  
> so our team can further check. You may then send the requested details via 
> the *Reply privately to author* option. If this option is not available, 
> you may send the details directly to our *googleadsa...@google.com* alias 
> instead.
>
> Regards,
> [image: Google Logo] 
> Mark Kevin 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2XkI9z:ref
>

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Duplicate ads

[Qi Yang]

Hello,

I have 2 questions about copy-paste items via API:
1) Is there any method that copy-paste ad group from one campaign to 
another? (like copy paste button in google ads UI)

2) When I try to add existing ads from one ad group to another ad group, 
with IDs retrieved via GAQL, But I got error like this :
Request made: ClientCustomerId: [customer_id], Host: 
googleads.googleapis.com, Method: 
/google.ads.googleads.v8.services.AdGroupAdService/MutateAdGroupAds, 
RequestId: EZTZfFh3UEm3Dgm_Rd8hgw, IsFault: True, FaultMessage: Resource 
was not found.

Could you please tell me what I did wrong?

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Get conversion action id and type for a specific keyword

[walt white]

Hello, googleads api team, 

is it possible for us to get conversion action type and conversion action 
id for a specific keyword? or is there any other method to track conversion 
actions for specific keywords using just the googleads api?
 
Thanks in advance, 
W.W.

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Zip Codes

[Eric Berkman]

Hi.
 I need a file that has zip, city, state.  Any thoughts / suggestions?  
Thanks so much.
Eric

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RE: What is the unit of cpc in the Forcast generation?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Wang,

Thank you for reaching out to the Google Ads API support team.

The cpc_bids depends on how much you rate are you set. For example, if you set 
$0.25 USD as your max. CPC. If 500 people see the ad, and 23 of them click to 
learn more, you pay only for those 23 clicks. Your max. CPC bid was $0.25 USD, 
so you'll pay no more than 23 clicks x $0.25 USD, or $5.75 USD. Further 
investigate the issue, could you please provide complete API logs (request and 
response with request-id) so our team can further check.

You may send these to me via Reply privately to the author option. If this 
option is not available to you, you may send it directly to 
googleadsapi-supp...@google.com instead.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2XkZ4C:ref

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RE: Google Ads customers.uploadUserData not Working.

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Sakirul,

Thanks for reaching out. User lists are not supported in test accounts. I would 
recommend testing this procedure in your production account, while setting 
validate_only to true in your request, for testing purposes.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2Xkbs6:ref

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Re: Upgrading to a newer version

[Stephen Barrett]

So I would need to update these files in my files to version 10, correct? 
Thanks!

Stephen Barrett / Sr. Web Lead
step...@veloxmedia.com / 208-830-6398
VELOX Media
866-324-8899 / 208-338-1400
518 S 9th St
Boise ID 83702
www.veloxmedia.com
On Mar 2, 2022, 10:12 AM -0700, Google Ads API Forum Advisor 
, wrote:
> Hi Stephen,
>
> Yes, you would need to update the imports as they are referencing old 
> versions of the API. If you are using the PHP keyword planning example, you 
> can compare v10 example with your v8 code.
>
> Regards,
> Matt
> Google Ads API Team
>
> Matt
> Google Ads API Team
>
>
>
> ref:_00D1U1174p._5004Q2Wymyn:ref

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Which campaign criterion types allow setting bidModifier?

[Diego Morello]

Hi,

I have done several tests trying to figure out which campaign criterion 
types support bidModifier, especially for update operations, but I still 
cannot understand how this feature works. In several cases I have received 
an error message ("*The field is not allowed to be set when the negative 
field is set to true, e.g. we don\'t allow bids in negative ad group or 
campaign criteria."*), but the API returns that even if we create a 
biddable (non-negative) campaign criterion with null bidModifier.

I would like to know the following, which apparently the documentation does 
not explain:

   - Which campaign criterion types allow negative or biddable criteria?
   - Which of them support setting bidModifier on creation?
   - 
   - Which of them support modifications on bidModifier (upon update 
   operations)?
   
Thanks!

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Re: how to match ClickView with cost_micros for each type of targeting?

[Inna Keegan]

Hi Nirmita, 

I don't see any cost in ClickView resource. But I do need to find out the 
way how to get it from another resources and match with Click View.

In my example you can see 2 targetings with the particular Gclid. *Am I 
right, that two targetings equally initiated the click?* In previous 
version of API we had Criterion ID, so we could see how much money did each 
Criterion spend with each click.

*Now, please, tell me, what report (resource) I should use, to see how much 
money I spent for this click? *


среда, 2 марта 2022 г. в 20:04:08 UTC+3, adsapi: 

> Hi Inna,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Could you please provide full screen screenshot of the UI where you can 
> see cost in click view report? So we will make feature request. Kindly 
> please reply privately autor option. Let me know if you have any question.
>
> Thanks,
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2XkSIt:ref
>

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Re: Upgrading to a newer version

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Stephen,

Yes, you would need to update the imports as they are referencing old versions 
of the API. If you are using the PHP keyword planning example, you can compare 
v10 example with your v8 code.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2Wymyn:ref

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Re: Suddenly getting "InvalidArgument" on querying ad_group_audience_view

[Zweitze]

More information:

The query is probably wrong, when you remove the line:
 ad_group_criterion.status = 'ENABLED' AND 

everything is alright. Except... the query validator thinks this query is 
alright, and one can filter on field ad_group_criterion.status.

About V10: This is probably an error in the dotnet library, I created an 
issue
https://github.com/googleads/googleads-dotnet-lib/issues/244


On Wednesday, March 2, 2022 at 10:26:32 AM UTC+1 Zweitze wrote:

> The information on v9 was provided.
> On v10 the logs revealed something bizarre - nothing was logged. And yet 
> the debugger show the call was made, very strange.
>
> On Tuesday, March 1, 2022 at 4:41:11 AM UTC+1 adsapi wrote:
>
>> Hi Zweitze,
>>
>> Thank you for posting your concern.
>>
>> To investigate the issue, could you provide the complete request 
>> 
>>  and response 
>> 
>>  logs 
>> with request ID 
>> 
>>  and request header 
>> 
>>  generated 
>> on your end using v9 where we can see the error? This information can be 
>> extracted when enabling the logging of API transaction by following one of 
>> the guides below:
>> Java - 
>> https://developers.google.com/google-ads/api/docs/client-libs/java/logging
>> .Net - 
>> https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
>> PHP - 
>> https://developers.google.com/google-ads/api/docs/client-libs/php/logging
>> Python - 
>> https://developers.google.com/google-ads/api/docs/client-libs/python/logging
>> Ruby - 
>> https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
>> Perl - 
>> https://developers.google.com/google-ads/api/docs/client-libs/perl/logging
>>
>> As for v10, would you be able to provide also the complete request 
>> 
>>  and response 
>> 
>>  logs 
>> with request ID 
>> 
>>  and request header 
>> 
>>  generated 
>> on your end so that I can check the issue there?
>>
>> You can provide it via *Reply privately to author* option. If this 
>> option is not available, then send it instead on this email address 
>> googleadsa...@google.com.
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2XjtDE:ref
>>
>

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RE: how to match ClickView with cost_micros for each type of targeting?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Inna,

Thank you for reaching out to the Google Ads API support team.

Could you please provide full screen screenshot of the UI where you can see 
cost in click view report? So we will make feature request. Kindly please reply 
privately autor option. Let me know if you have any question.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2XkSIt:ref

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Upload Click Conversions with wbraid

[Evgeniy Lepikov]

Hi there!
According to the documentation link 

 
, it is now possible to add *wbraid* and *gbraid* parameter.  

And below is an example with the API request code
link 

 
Correctly I understand that to use *wbraid* parameter in request no longer 
need to use *gclid* (now wbraid instead of gclid) 
and instead of using *click_conversion.gclid = gclid* in the code will be 
*click_conversion.wbraid 
= wbraid*. 
Or should both parameters be used at the same time ?  

And second question, where to get *wbraid* value ? 

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Error to Migrating from the AdWords API to the Google Ads API (PHP)

[Grupo Esneca Formación]

Error in adwords api trying to get reports from our ad accounts, I don't 
know why it gives me this error, I'm using the Reporting  example 
GetHotelAdsPerformance.php I would like to know what to do Thanks!

Error: 
Request with ID 'CBi7LtZ-5NJ-VM3UQm2WSg' has failed. Google Ads failure 
details: authorization_error: User doesn't have permission to access 
customer. Note: If you're accessing a client customer, the manager's 
customer id must be set in the 'login-customer-id' header. See 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid

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Migrading from AdWords to Ads API - AdWordsServicesWithRateLimiter

[Arvind]

Hello,
We were using AdWordsServicesWithRateLimiter with Google AdWords.
Do we have a corresponding class in Google Ads API?

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RE: Migrating from the AdWords API to the Google Ads API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to our API support team.

However, since this appears to be an issue with the Java client library, I 
would recommend that you reach out to the client library owners instead, via 
this link, for further assistance. I hope this helps.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2XkSHw:ref

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[no subject]

[tamken kas]

I find it difficult to advertise my business, and every time the response
is that I make suspicious payments, even though they are directly deducting
amounts and the advertisement is not activated.

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RE: Unmapped migration for Criteria Type 'User List' and 'User Interest' metrics from Adwords API to Google Ads API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Simron,

Here's campaign_audience_view for audiences linked to campaigns, and 
ad_group_audience_view for audiences linked to ad groups. Feel free to get back 
to us.

Regards,

Aryeh
Google Ads API Team
ref:_00D1U1174p._5004Q2XkV7s:ref

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RE: Missing Keywords that exist on our Google Ads account but not coming through via the API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Werner,

Thank you for reaching out to Google Ads API support. Could you privately send 
us a request and response log of API communication when log level is set to 
'DEBUG', combined with a full screen screenshot of the UI that demonstrates 
this reporting discrepancy?

The request and response appears similar to the JSON Mappings in our REST 
documentation. Our client libraries have loggers with logging instructions, to 
see these instructions you can click on the client library you use in the 
sidebar of our client library guide and click on "Logging".

Regards,

Aryeh
Google Ads API Team
ref:_00D1U1174p._5004Q2XkUvw:ref

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Google Ads reporting for device segments doesn't return all values

[Skander Mansouri]

Hi,

When testing the request 

SELECT 
campaign.id
segments.device
metrics.impressions
metrics.clicks
metrics.cost_micros, 
metrics.impressions FROM campaign WHERE campaign.id = x AND segments.date = 
'2022-02-24' 
I was able to retrive the data relative to some device type and the others 
even though it was 0 in the UI but the API doesn't send them.

I was wondering if the API does only return non 0 values or is it a bug?
Thanks!
Skander

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Data in reports Geo Performance Report and Search Query Performance Report do not match with each other

[Siarhei I W]

At least a month metrics, obtained through the API in reports Geo 
Performance Report and Search Query Performance Report, are  noticeably 
different. 

Could you please figure out possible reasons for data difference and 
clarify which of these reports is reliable for use in accounting and 
planning at the moment.

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Re: Sending users via the api

[Darren Chamberlain]

Hi,

This isn't really what I'm asking.

Let me try rephrase.

Ok so lets say I send up 1,000,000 users via the api.

After waiting a few days and everything that list says it only has 500,00

and of that 500k the match rate is 80%.


firstly what would be the reason or reasons that it only shows 500k out of 
1mil.
Is it because only actual google accounts get added to the list?

if so secondly, does that mean the 80% match rate of the 500k is the match 
rate of google accounts and 20% of the google accounts could not be matched 
due to privacy settings etc






On Tuesday, March 1, 2022 at 4:10:39 PM UTC adsapi wrote:

> Hi Darren,
>
> Thank you for reaching out to the Google Ads API support team.
>
> As per the guide 
> 
>  ,a 
> single AddOfflineUserDataJobOperationsRequest 
> 
>  can 
> contain at most 100,000 identifiers across all of the UserData objects in 
> the operations. It takes 6 to 12 hours for a list to be populated with 
> members, so you'll most likely see an "In Progress" status 
>  (on the Google Ads 
> UI) if you upload to an audience list more frequently than once every 12 
> hours. 
> In addition, you may also refer to this Product article 
> 
>  for 
> any issues you may encounter with size, and that Customer Match uploads can 
> also take up to 48 hours to process.
>
> Let me know if you have any question.
>  Thanks,
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2WzBWO:ref
>

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Re: UNEXPECTED_INTERNAL_API_ERROR

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hugo and Paco,

I already raised the issue about the internal error to my team with the SOAP 
logs of the Outleads team. With this, so that we can also raise your issue to 
my team, then please also provide the complete SOAP request and response that 
generated on your end so we can see the error. With the help of your SOAP logs 
we can determine if there's a common reason why this error occuring.

You can provide it via Reply privately to the author option. If this option is 
not available, then send it instead on this email address 
googleadsapi-supp...@google.com alias instead.

Best regards,

Jinky
Google Ads API Team
ref:_00D1U1174p._5004Q2WyTcV:ref

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Re: Billing setup not working for sub account under manager account

[Amol Kawale]

Dear Google Team,

Thanks for your Feedback on our thread.

We are using google ad account i.e. manager(1004010941) & email also proper 
associated with that account to create Campaign has API access & refresh 
token as well.

Google Payments center (pay.google.com) also showing payment profile. You 
can check this screenshot https://prnt.sc/K41fFhm01O9a

Payment profile can be shared across google product. & hence we trying to 
link that payment profile to new sub accounts but through API its not 
working though manually it working from Google ad Web UI.

Pls help to fix. Your help is highly appreciated.

Thanks,
Amol

On Wednesday, March 2, 2022 at 4:38:20 PM UTC+5:30 adsapi wrote:

> Hi Amol,
>
> Thank you for the updates. We appreciate your patience with this thread.
>
> To help you in this issue, could you please confirm if the user account / 
> email address you used to create API access / refresh token has the right 
> access level to manage billing and if it has access also to the payment 
> profile? If yes but the issue still persists, could you please provide the 
> user account / email address that used to create API access / refresh token 
> so we can discuss it with the rest of the team.
>
> Best regards,
> [image: Google Logo] 
> Jinky 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2WyhED:ref
>

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0 values for Smart Campaigns from the age_range_view or gender_view report

[Pavel Tyurin]

Hi the Google Ads API team.

When we download the age_range_view or gender_view report, Smart campaigns 
are left out from here, from user_location_view   we get it, is this an 
expected behaviour?

Sample request from user_location_view 

https://googleads.googleapis.com/v9/customers/{{account_id}}
/googleAds:search

{

"query": 

"

   SELECT 

segments.date,

user_location_view.country_criterion_id,

segments.geo_target_region,

segments.geo_target_metro,

customer.id,

segments.geo_target_city,

campaign.name,

campaign.id,

metrics.conversions,

metrics.all_conversions,

metrics.conversions_from_interactions_rate,

metrics.conversions_value,

metrics.impressions,

metrics.view_through_conversions,

metrics.cost_micros,

metrics.clicks

 

  FROM user_location_view 

  WHERE segments.date BETWEEN '2022-01-19' AND '2022-01-20'

"

}

Sample request from age_range_view

https://googleads.googleapis.com/v9/customers/{{account_id}}
/googleAds:search

{

"query": 

"

   SELECT 

segments.date,

campaign.id,

campaign.name,

campaign.advertising_channel_type,

ad_group.name,

ad_group.id,

segments.ad_network_type,

segments.device,

age_range_view.resource_name,

customer.id,

metrics.clicks,

metrics.impressions,

metrics.engagements,

metrics.cost_micros,

metrics.interactions,

metrics.video_views,

metrics.video_view_rate,

metrics.view_through_conversions,

metrics.conversions,

metrics.all_conversions,

metrics.conversions_from_interactions_rate,

metrics.all_conversions,

metrics.all_conversions_value,

metrics.all_conversions_from_interactions_rate,

metrics.video_quartile_p25_rate,

metrics.video_quartile_p50_rate,

metrics.video_quartile_p75_rate,

metrics.video_quartile_p100_rate,

ad_group.url_custom_parameters



 

  FROM age_range_view

  WHERE segments.date BETWEEN '2022-01-19' AND '2022-01-20'

"

}

Thank you,

Pavel Tuyrin

improvado.io

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Re: How to get number of matched users in audiences.

[Kirill Panin]

Hi Ernie!

That worked well for me! Thank you very much!

среда, 2 марта 2022 г. в 08:38:04 UTC+3, adsapi: 

> Hi Kirill,
>
> Thank you for posting your concern.
>
> You may try using the following fields of the user_list 
>  report 
> type to get the size accumulated for each Google Network. 
> user_list.size_for_display 
> 
> user_list.size_for_search 
> 
> user_list.size_range_for_display 
> 
> user_list.size_range_for_search 
> 
>
> Let me know how it goes after trying the provided suggestion.
>
> Regards,
> [image: Google Logo] 
> Ernie John 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2XkJKF:ref
>

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Request contains an invalid argument.

[br coretus]

Hello team,
I am facing this error when I am created campaign using API.

*{ "message": "Request contains an invalid argument.", "code": 3, "status": 
"INVALID_ARGUMENT", "details": [ { "@type": 
"google.ads.googleads.v10.errors.googleadsfailure-bin", "data": "" }, { "@type": "grpc-status-details-bin", "data": "" }, { "@type": "request-id", "data": "KF7Y8fewnv1xGgTBfL0PzQ" 
} ] }*

I don't know how to solve this can you please tell me.

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RE: Reporting for Smart and Local campaigns after the upgrade to Performance Max campaigns

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Maria,


I'm Kevin from the Google Ads API Team.


Existing campaigns will be the only ones affected by the auto-migration. You 
can read the details listed under the Upgrade impact on existing campaigns 
section of the blog post, if you haven't done so already. With the details 
released as of now, there will be no changes in behavior for Performance Max 
campaigns. However, I suggest you continue to follow our blog so you can get 
updated in case there will be additional details/changes regarding this.


Regards,

Kevin Gil
Google Ads API Team
ref:_00D1U1174p._5004Q2XkJ8d:ref

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Ad Performance Report Migration Issue

['Hao Long' via Google Ads API and AdWords API Forum]

HI Google Ads Support Team,

During the Ad performance report migration we found some issues need your 
help, detail list as below:

Background: we have ad performance report downloaded from Google Adwords 
API, and we are currently focus on migration this download job to Google 
Ads API, We donwload 25th Feb, 26th Feb and 27Feb data both from Google 
Adwords API and Google Ads API for data compare.

Query we used to download data from Google Ads API:
String query = "select segments.date, segments.keyword.ad_group_criterion, 
ad_group_ad.ad.id, ad_group.id, campaign.id, customer.currency_code, 
metrics.cost_micros, metrics.clicks, metrics.impressions, segments.device, 
metrics.interactions, metrics.interaction_rate from ad_group_ad where 
segments.date between '2022-02-25' and '2022-02-28' and metrics.impressions 
> 0 ";

We found below tow cases after compare the download data from Adwords and 
Ads API.
1. Some ad could download from Google Adwords API but can not download from 
Google Ads API, below list some ads id list for your further research:
datead_id
2022-02-26556095900718
2022-02-26571274667765
2022-02-27540413343520
2022-02-25583756758373
2022-02-26578471204554
2022-02-27578471204545
2022-02-2554462872
2022-02-25582855297325
2022-02-25569172119668
2022-02-27571725556784
2022-02-26575172555086
2022-02-27540339113037
2022-02-25562635199377
2022-02-25544887224386
2022-02-26561137975677
2022-02-25540413343355
2022-02-25495298653779
2022-02-26564422242515
2022-02-25565467026761
2022-02-26562686088944

2. we found all the GDN accounts can not download from Google Ads API, 
below list some accounts for your further research:
7120089229，6178598940，2461379334，3731770228，4789310719，7920065726



Thanks
Hao

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Re: (OAuth) Token has been expired or revoked

[Alex Garcia]

Can you please confirm the following?

When we change the status of the Project OAuth from TESTING to IN 
PRODUCTION, should we generate a NEW Google Client ID and Google Client 
Secret?

We did the test with the OLD Google Client ID and Google Client Secret 
(after changing from TESTING to IN PRODUCTION), and that might be the cause 
for it to doesn't work as expected (expired after 7 days).

On Tuesday, March 1, 2022 at 4:32:16 AM UTC+1 adsapi wrote:

> Hello Alex,
>
> Thank you for reaching out to us.
>
> Please note that this forum channel can only provide assistance to 
> issues/concerns related to the AdWords API 
>  / Google 
> Ads API .
>
> I'm afraid that concerns related to refresh token expiration is already 
> outside of our team's expertise. We recommend that you reach out to the 
> Console Team via this link 
> 
>  instead.
>
> As an aside, for the OAuth2 desktop app flow 
> ,
>  
> you can persist a refresh token (see also factors 
>  
> that 
> may affect refresh token expiration) to obtain a new access token whenever 
> necessary. When using one of our client libraries 
> , 
> you can authorize your app by filling out a configuration file.
>
> Regards,
> [image: Google Logo] 
> Mark Kevin 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2XjtpY:ref
>

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Re: ASPECT_RATIO_NOT_ALLOWED

[RANANJAYPRATAP SINGH]

Hi Thanks for response ,
In my second request , If I upload any image and if that image already 
uploaded previously with some other ad or adgroup then I am getting API  
CANNOT_MODIFY_ASSET_NAME Exception and below error message .
*There is an existing asset that represents the same content as the asset 
to be added, but with a different name: the input asset has name 
'ADWORDS_API image asset'; and the existing asset has name 'ADWORDS_API 
image asset_2022-02-XX_17-51-30' and ID 2416. Remove the existing asset 
first if you would like to change the name of the asset.*

In this case I use the Asset Id returned in error message "*2416"  *then 
my ad creation getting success so basically I have to use this ID so 
currently I parse above error message to extract ID from it , is there any 
API method by which I can query already uploaded asset and get ID.

Otherwise your proposed image resolution working fine for us.

BR
Rananjay


On Wednesday, March 2, 2022 at 2:05:09 AM UTC+5:30 adsapi wrote:

> Hi Rananjay,
>
> Glad to hear that the documented image size was successful. 
>
> The list you provided is a general Ads document that associates image 
> dimensions with names. The marketingImage that you provided has its own 
> requirement, which is 600:314 (+-1%). You can find the requirements for 
> various image types on this page 
> 
> .
>
> Can you please clarify your second request? I understand you are receiving 
> the error, CANNOT_MODIFY_ASSET_NAME. You asked "is there any other way to 
> get it" -- can you clarify what exactly you are referring to here?
>
> Thanks,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2WyMzm:ref
>

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Re: ERROR: The click associated with the given identifier or iOS URL parameter is either too old to be imported or occurred before the conversion click through lookback window for the specified combin

[Alex Garcia]

Hi there,

The support is not really helpful. You are telling me to contact the 
Product Team. This is the reply by the product team:

*Unfortunately, since this is an API issue, we're not able to help out with 
that. API issues are out of scope for the Google Ads customer support.*

You are passing the buck among yourselves and no one is taking 
responsibility for the incident.

Can someone please help me?

On Friday, February 25, 2022 at 5:10:42 PM UTC+1 adsapi wrote:

> Hello Hustle,
>
> Thanks for the clarification. For better understanding of the issue you 
> are facing, could you please share the complete request 
> 
>  
> and response 
> 
>  
> logs with request ID 
> 
>  
> and request header 
> 
>  
> generated on your end, so our team can better check the root cause of the 
> error?
> Please send the requested details via the Reply privately to the author 
> option. If this option is not available, you may send the details directly 
> to us googleadsapi-supp...@google.com alias instead.
>
> Best regards,
> [image: Google Logo] 
> Jakeia Sabrina 
> Google Ads API Team 
>
>  
>
>
> ref:_00D1U1174p._5004Q2WyIAg:ref
>

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Re: ERROR: The click associated with the identifier or iOS URL parameter does not exist in the system. This can occur if the identifier or iOS URL parameter are collected for non Google Ads clicks (e.

[Alex Garcia]

Hi there,

The support is not really helpful. You are telling me to contact the 
Product Team. This is the reply by the product team:

*Unfortunately, since this is an API issue, we're not able to help out with 
that. API issues are out of scope for the Google Ads customer support.*

You are passing the buck among yourselves and no one is taking 
responsibility for the incident.

Can someone please help me?

On Tuesday, March 1, 2022 at 10:42:22 AM UTC+1 adsapi wrote:

> Hi Alex,
>
> Thank you for the reply.
>
> I would also suggest to reach out to the product team via this link 
>  as they are more equipped 
> to explain the behavior of the ads and clarify why your ads showed in the 
> dart search that led to this issue. As much as we want to provide support 
> here, our product knowledge is limited only, specifically to the behavior 
> when the said checkboxes are marked/unmarked, and so we wouldn't be able to 
> provide the information that your are looking for.
>
> Regards,
> [image: Google Logo] 
> Ernie John 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2WyI7w:ref
>

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Re: Billing setup not working for sub account under manager account

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Amol,

Thank you for the updates. We appreciate your patience with this thread.

To help you in this issue, could you please confirm if the user account / email 
address you used to create API access / refresh token has the right access 
level to manage billing and if it has access also to the payment profile? If 
yes but the issue still persists, could you please provide the user account / 
email address that used to create API access / refresh token so we can discuss 
it with the rest of the team.

Best regards,

Jinky
Google Ads API Team
ref:_00D1U1174p._5004Q2WyhED:ref

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Client Unable to Implement GBP as their Currency

['Chloe Bolton' via Google Ads API and AdWords API Forum]

Hi there, 

My client with the CID 620-913-9472 is receiving the below message when 
entering GBP within the Ad Customiser - the ad continues to use USD. 

“The attribute "Customizer:Name" can not be found. Please check your 
spelling and capitalization;The attribute "Customizer:Price" can not be 
found. Please check your spelling and capitalization;The attribute 
"Customizer:Count" can not be found. Please check your spelling and 
capitalization;The attribute "Customizer:Percent" can not be found. Please 
check your spelling and capitalization”

https://screenshot.googleplex.com/7tum7gdN4SuzDsE

What would be the guidance here>

Kind regards,
Chloe

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Offline Conversion Partial Failure ValidateOnly

[Steven Jeanne]

Hello ! 

I'm trying to upload offline conversion with validateOnly true option.

I'm aware that I can't use "results". 
I'm trying to return errors. 
GoogleAdsError have a method GetOperationErrorsByIndex().
In the case of offline conversion, it's not "operation" per se.

Question : How can I get error for a conversion from the partial failure 
object in validate only state ?  

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Re: Suddenly getting "InvalidArgument" on querying ad_group_audience_view

[Zweitze]

The information on v9 was provided.
On v10 the logs revealed something bizarre - nothing was logged. And yet 
the debugger show the call was made, very strange.

On Tuesday, March 1, 2022 at 4:41:11 AM UTC+1 adsapi wrote:

> Hi Zweitze,
>
> Thank you for posting your concern.
>
> To investigate the issue, could you provide the complete request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your end using v9 where we can see the error? This information can be 
> extracted when enabling the logging of API transaction by following one of 
> the guides below:
> Java - 
> https://developers.google.com/google-ads/api/docs/client-libs/java/logging
> .Net - 
> https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
> PHP - 
> https://developers.google.com/google-ads/api/docs/client-libs/php/logging
> Python - 
> https://developers.google.com/google-ads/api/docs/client-libs/python/logging
> Ruby - 
> https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
> Perl - 
> https://developers.google.com/google-ads/api/docs/client-libs/perl/logging
>
> As for v10, would you be able to provide also the complete request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your end so that I can check the issue there?
>
> You can provide it via *Reply privately to author* option. If this option 
> is not available, then send it instead on this email address 
> googleadsa...@google.com.
>
> Regards,
> [image: Google Logo] 
> Ernie John 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2XjtDE:ref
>

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Strange 503 Error from Google Ads API: 503 failed to connect to all addresses

[Iván López]

Hello,

Since March 1 19:00 GMT+1 (hour of Madrid, Spain), we are experimenting a 
very strange behavior with the Google Ads API. All was working well in our 
system with the processes that uses this API. And nothing has changed from 
our side when the errors start to happen.

We have two system, with two different credentials to use the API. These 
are the following:

Credentials 1:

*access token*:  
ya29.a0ARrdaM-ODRG6B9fkLXfkhaNyQRKDf-zVaiEiIIu2BFb8J_1M9t93id7wPSBG_ny311iN2OUdKJ2dZC2XsPBIeCeVES7n0L9E111OahcxqAkJ5CtUYZxBiQsibtWim3rJ-WPvfUA-47WJ8X3vuY4TYNxclraB
*refresh token: *
1//072xNh8b8qOPTCgYIARAAGAcSNwF-L9IruU9P94xufDNvORuj_vZR3IZQxE9lxN9QjJn_8qlhr6IBt57hOqYUsI8BOs2HD1keTsE

Credentials 2: 

*access token*: 
ya29.a0AfH6SMAMMZ8zfyAmW9ksPulIGC6kgZUSwzlLzWrDGFNrslF4ULH9PBcivf592sYNy-DeKnh85Dmrsfa8tnibQId5tGh9kSqUGqbPP2RRN5SFomsRYpf6CWuK5-i0UdvoXvcztIuAY5POXklNdBHTx8Cqvy9f
*refresh token: *
1//07FLVFUx01bhFCgYIARAAGAcSNwF-L9Ir4N_JVJZ-KT84h3EVg5VDwaG5qhOdlYe4IE7eococWVaSG5ctJTqDhQjjcap2D7Okvo0


Some requests to the API are throwing these two errors:

grpc._channel._InactiveRpcError: <_InactiveRpcError of RPC that terminated 
with:
status = StatusCode.UNAVAILABLE
details = "failed to connect to all addresses"
debug_error_string = 
"{"created":"@1646211620.826781346","description":"Failed to pick 
subchannel","file":"src/core/ext/filters/client_channel/client_channel.cc","file_line":3158,"referenced_errors":[{"created":"@1646211620.826780191","description":"failed
 
to connect to all 
addresses","file":"src/core/lib/transport/error_utils.cc","file_line":147,"grpc_status":14}]}"
>

google.auth.exceptions.TransportError: 
HTTPSConnectionPool(host='accounts.google.com', port=443): Max retries 
exceeded with url: /o/oauth2/token (Caused by 
NewConnectionError(': Failed to establish a new connection: [Errno 101] Network 
is unreachable',))


As I said, we are getting these response in some of our processes, but in 
others (executed same time and with exactly the same types of requests) 
these errors do not appear, they finished ok. It is very strange because 
everything was going ok since it started to fail in many of our processes 
from yesterday at 7 pm (Madrid Hour).

Is there something wrong with the API? We are experimenting same error in a 
large variety of calls.

Please, we need an answer as soon as possible.

Thank you

Ivan

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Re: UNEXPECTED_INTERNAL_API_ERROR

[paco...@webrepublic.ch]

Hi,

We are also experiencing the same issue for some of our products and users. 
We also agree with Outleads and TapClicks that the API should continue 
working until the sunset date.

Kind regards,
Paco

On Tuesday, March 1, 2022 at 4:34:10 PM UTC+1 hu...@tapclicks.com wrote:

> Hi,
>
> We are experiencing the same issue for some of our clients.
>
> The issue doesn't seem temporary, since yesterday every time we try the 
> call to " 
> https://adwords.google.com/api/adwords/mcm/v201809/CustomerService; we 
> consistently get the error:
>
> [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]
>   
>
> While we understand that this endpoint will be sunsetting soon, We agree 
> 100% with Outleads, that the api should be functional until the actual 
> sunset date
>
> Everybody is working hard on doing the migration, but we still need to 
> provide continuous service to our mutual clients
>
> I can reply in private with the example soap call and response if needed
>
> Sincerely,
> Hugo Luna
>
> On Monday, February 28, 2022 at 11:53:42 AM UTC-5 adsapi wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
>> 
>>  
>> could be due to a temporary issue with the API. Can you please try making 
>> the call again? We strongly recommend that you can use Google Ads API 
>>  to get customer list.
>>
>> Let me know if you have any question.
>>
>> Thanks,
>> [image: Google Logo] 
>> Nirmita 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2WyTcV:ref
>>
>

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