Clarification on API error codes

2024-05-21 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team,

Using reporting API for various accounts, we face temporary errors like: 

error : { "message": "Resource has been exhausted (e.g. check quota).", 
"code": 8, "status": "RESOURCE_EXHAUSTED", "details": [ { "@type": 
"google.ads.googleads.v16.errors.googleadsfailure-bin", "data": "" }, { "@type": "grpc-status-details-bin", "data": "" }, { "@type": "request-id", "data": "R0nAJOVxhkE-9OMaTT_jOA" 
} ] }

OR
{ "message": "Deadline Exceeded", "code": 4, "status": "DEADLINE_EXCEEDED", 
"details": [] }

OR
{ "message": "Connection reset by peer", "code": 14, "status": 
"UNAVAILABLE", "details": [] }

And I can't find in documentation details on error codes like 8, 4, 14 from 
my examples.
Could you please help me? Do you have a documentation page that contents 
complete list of error codes and error descriptions? 

Thanks!

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Re: Different values of metrics.cost_micros in dependency on segments.click_type presence in query

2024-05-08 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Bumping up the thread in case it was not routed to your processing queue 
Google Ads API team!

On Tuesday, May 7, 2024 at 12:50:36 PM UTC+3 Oksana Sulyma wrote:

> Hi Google Ads API team!
>
> I observe very strange behaviour of metrics.cost_micros field for both API 
> V15 and V16 and official google-ads-php library.
>
> Query 1:
> SELECT campaign.id, campaign.name, segments.ad_network_type, 
> segments.click_type, segments.date, metrics.impressions, metrics.clicks, 
> metrics.cost_micros FROM campaign WHERE segments.date>='2024-03-18' AND 
> segments.date<='2024-03-18'  AND campaign.id IN () ORDER 
> BY segments.date DESC
> gives me costMicros":"8848".
>
> Query 2 (difference from Query 1 in segments.click_type absence only):
> SELECT campaign.id, campaign.name, segments.ad_network_type, 
> segments.date, metrics.impressions, metrics.clicks, metrics.cost_micros 
> FROM campaign WHERE segments.date>='2024-03-18' AND 
> segments.date<='2024-03-18'  AND campaign.id IN () ORDER 
> BY segments.date DESC
> gives me "costMicros": "90013242".
>
> Is there any explanation of such behaviour? 
> I'll be happy to share complete request / response log in private 
> correspondence. 
> Thanks,
> Oksana
>

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Locations - Targeted Locations - API field

2024-05-02 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!

I'm interested in pulling Targeted Locations data from API.

Could you please advice which reporting data view is the equivalent 
of Locations - Targeted Locations in google Ads UI? 

My understanding is that this 
is https://developers.google.com/google-ads/api/fields/v15/location_view. 
Please confirm if this is correct. 

And another question of mine is next: 
I 
pull 
https://developers.google.com/google-ads/api/fields/v15/location_view#location_view.resource_name
 
field which is 
https://developers.google.com/google-ads/api/reference/rpc/v16/LocationView 
resource_name. 
Per 
https://support.google.com/google-ads/answer/1722043#zippy=%2Ccompare-location-target-types-countries-areas-within-a-country-or-radius
 
I see Location Target could be a Radius around a location as example. So if 
I get resource_name as 

customers/locationViews/1750536626~725543263596
how would I exchange this resource_name to Targeted Location name I see in 
Google Ads UI? 

Thanks in advance!
Oksana



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Re: exponential/scientific notation for duoble fields

2024-02-26 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks Google Ads API team! Just wanted to update that my question is still 
actual. 
Thanks,
Oksana

On Tuesday, February 20, 2024 at 8:56:43 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi Oksana, 
>
>
> Thank you for getting back to us.
>
> I will check with our team regarding your issue and one of my team members 
> will reach out to you once we have an update on this. Meanwhile, your 
> patience is highly appreciated.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz8dC:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>  
>
>

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Re: exponential/scientific notation for duoble fields

2024-02-26 Thread Oksana Sulyma
Thanks Google Ads API team! Just wanted to update that my question is still 
actual. 

On Tuesday, February 20, 2024 at 8:56:43 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi Oksana, 
>
>
> Thank you for getting back to us.
>
> I will check with our team regarding your issue and one of my team members 
> will reach out to you once we have an update on this. Meanwhile, your 
> patience is highly appreciated.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz8dC:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>  
>
>

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Re: exponential/scientific notation for duoble fields

2024-02-20 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Log was sent privately, thanks!

On Thursday, February 15, 2024 at 4:35:43 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that your concern is regarding the 
> campaign.optimization_score 
> 
>  field. 
> I would suggest you check this Type and format summary 
>  guide to know 
> more about the data type and its format value.
>
> Also, in order to investigate the issue provide us with the updated 
> complete API logs (*request* 
> 
>  and *response* 
> 
>  with *request-id* 
> 
>  and *request header* 
> )
>  
> generated at your end.
>
> Since you are using a python client library and haven't enabled the 
> logging yet, I would request you to enable logging for the specific python 
> client library that you are using. You can refer to the guides *Python* 
> 
>  to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz8dC:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: Clarification on 'This metric is not publicly available'

2024-02-14 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi team, just wanted to confirm that my question is still actual. Thanks!

On Monday, February 12, 2024 at 8:25:15 PM UTC+2 Oksana Sulyma wrote:

> Hi Google Ad API team!
>
> I see in documentation here 
>
> https://developers.google.com/google-ads/api/fields/v15/campaign#metrics.auction_insight_search_absolute_top_impression_percentage
>  
>  that auction metrics are not publicly available.
>
> When I try to pull them I get: "message": "The caller does not have 
> permission", "code": 7, "status": "PERMISSION_DENIED".
>
> Could you please explain what does it mean 'This metric is not publicly 
> available.' ? Does it require some specific permissions? Meaning if metric 
> is not available publicly, there should be some private access available 
> and I'm looking for any documentation or advices on how to get private 
> access.
>
> Thanks, any info will be helpful!
> Oksana
>
>
>

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Re: View-rates for in-feed, in-stream and shorts

2024-01-14 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi team, friendly reminder on my question. 

On Monday, January 8, 2024 at 3:00:48 PM UTC+2 Oksana Sulyma wrote:

> Hi team, friendly reminder on my question. 
>
> On Wednesday, January 3, 2024 at 5:22:20 PM UTC+2 Oksana Sulyma wrote:
>
>> Hi Google Ads API team!
>>
>> Is it possible to pull view-rates for in-feed, in-stream and shorts via 
>> API? 
>>
>> Could these be calculated based at other fields available via API?
>>
>> Attaching Google Ads UI screenshot with fields under question in red 
>> frame.
>>
>> Thanks!
>> Oksana
>>
>> [image: Screenshot 2024-01-03 at 17.17.31.png]
>>
>>

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metrics.biddable_app_install_conversions not available

2023-12-26 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
I'm 
pulling https://developers.google.com/google-ads/api/fields/v15/ad_group 
report. 
Per documentation metrics.biddable_app_install_conversions is selectable if 
'ad_group specified in the FROM clause of your query'. 
But I don't see this metric available in query builder 
https://developers.google.com/google-ads/api/fields/v15/ad_group_query_builder. 
When I try to 'SELECT metrics.biddable_app_install_conversions FROM 
ad_group' I get ' "message": "Request contains an invalid argument.", 
"code": 3, "status": "INVALID_ARGUMENT"'.
What is special about this field and why it is available per documentation, 
but doesn't work in my example? 
Thanks in advance for looking at my question. Happy holidays!
Oksana

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Re: per store view reporting date range

2023-12-05 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks! Details are sent privately. 

On Tuesday, December 5, 2023 at 10:55:00 AM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that your concern is 
> regarding per_store_view resource. You can use segments.month 
> 
>  
> which is represented by the date of the first day of a month. Formatted as 
> -MM-dd. I would recommend you to refer to this documentation to know 
> more about the Fields/Segments/Metrics 
> 
>  
> that can be used with the per store view resource.
>
> To assist you further, provide us with the complete API logs (*request* 
> 
>  
> and 
> 
> *response* 
> 
>  
> with 
> 
> *request-id* 
> 
>  
> and 
> *request
>  
> header* 
> )
>  
> generated at your end and the screenshot of Google Ads UI report which you 
> want to retrieve via Google Ads API so that we can better assist you.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides 
> 
> *Java* 
> 
> , 
> 
> *.Net* 
> 
> , 
> 
> *PHP* 
> 
> , 
> 
> *Python* 
> 
> , 
> 
> *Ruby* 
>  
> or 
> 
> *Perl* 
>  
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
> 
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qWSvH:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: Per Store View reporting date range

2023-12-04 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi team! Just wanted to confirm that question is still actual to us.
Thanks!
Oksana

On Thursday, November 30, 2023 at 9:13:43 AM UTC+2 Oksana Sulyma wrote:

> Hi Google Ads API team! 
> I have a quick question, hopefully.
> I run query using 
> https://developers.google.com/google-ads/api/fields/v15/per_store_view :
>
> SELECT per_store_view.place_id, per_store_view.resource_name, campaign.id, 
> campaign.name, metrics.all_conversions_from_location_asset_click_to_call, 
> metrics.all_conversions_from_location_asset_directions, 
> metrics.all_conversions_from_location_asset_order, 
> metrics.all_conversions_from_location_asset_menu, 
> metrics.all_conversions_from_location_asset_other_engagement, 
> metrics.all_conversions_from_location_asset_store_visits, 
> metrics.all_conversions_from_location_asset_website, 
> metrics.eligible_impressions_from_location_asset_store_reach, 
> metrics.view_through_conversions_from_location_asset_click_to_call, 
> metrics.view_through_conversions_from_location_asset_directions, 
> metrics.view_through_conversions_from_location_asset_menu, 
> metrics.view_through_conversions_from_location_asset_order, 
> metrics.view_through_conversions_from_location_asset_other_engagement, 
> metrics.view_through_conversions_from_location_asset_store_visits, 
> metrics.view_through_conversions_from_location_asset_website FROM 
> per_store_view
>
> I get non-empty metrics, but I don't understand for which date range are 
> that values? Are they lifetime? Do I understand correct that for 
> https://developers.google.com/google-ads/api/fields/v15/per_store_view I 
> can't add  segments.date  to SELECT and WHERE clauses?
>
> Thanks in advance!
> Oksana
>
> Basically I'm trying to replicate Per Store Report from Google Ads UI and 
> would like to get all available metrics.
>

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Re: potential bug with 'metrics.phone_calls'

2023-11-20 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
That’s been 6 days since my last email answer. Can you please confirm it’s in 
progress at your side? 
Thanks,
Oksana

> On 14 Nov 2023, at 17:27, Oksana Sulyma  wrote:
> 
> Hi team,
> 
> Thanks so much for your response and sorry for delay here. 
> 
> We don’t use customers.googleAds.searchStream 
> <https://www.google.com/url?q=https://developers.google.com/google-ads/api/rest/reference/rest/v15/customers.googleAds/searchStream%23:~:text%3DReturns%2520all%2520rows%2520that%2520match%2520the%2520search%2520stream%2520query.=gmail-imap=17002503=AOvVaw0LVz5pLrm-UL8WcuwZ8GAg>
>  in our project, I’m fine with the statement that both 
> GoogleAdsService.SearchStream 
> <https://www.google.com/url?q=https://developers.google.com/google-ads/api/reference/rpc/v15/GoogleAdsService%23searchstream:~:text%3DReturns%2520all%2520rows%2520that%2520match%2520the%2520search%2520stream%2520query.=gmail-imap=17002503=AOvVaw0uRjZaL2UwJr_4D7p--Rge>
>  and customers.googleAds.searchStream 
> <https://www.google.com/url?q=https://developers.google.com/google-ads/api/rest/reference/rest/v15/customers.googleAds/searchStream%23:~:text%3DReturns%2520all%2520rows%2520that%2520match%2520the%2520search%2520stream%2520query.=gmail-imap=17002503=AOvVaw0LVz5pLrm-UL8WcuwZ8GAg>
>  should return the same response.
> 
> Let me provide the simplest query showing issue with API response, complete 
> fetch logs are also attached. 
> 
> 1. "query":"SELECT customer.id, customer.descriptive_name, campaign.id, 
> campaign.name, segments.ad_network_type, segments.date, metrics.impressions, 
> metrics.clicks, metrics.phone_impressions, metrics.phone_calls FROM campaign 
> WHERE segments.date>='2023-09-14' AND segments.date<='2023-09-14'  AND 
> campaign.id IN (19639027572) ORDER BY segments.date DESC”
> 
> Result: 
> {
> "campaign": {
> "resourceName": "customers\/7280281992\/campaigns\/19639027572",
> "id": "19639027572",
> "name": "Discovery - Inventory Expansion"
> },
> "customer": {
> "resourceName": "customers\/7280281992",
> "id": "7280281992",
> "descriptiveName": "Palmetto57 Nissan"
> },
> "metrics": {
> "clicks": "3",
> "impressions": "226",
> "phoneCalls": "0",
> "phoneImpressions": "0"
> },
> "segments": {
> "adNetworkType": "MIXED",
> "date": "2023-09-14"
> }
> }
> 
> 2. "query":"SELECT customer.id, customer.descriptive_name, campaign.id, 
> campaign.name, segments.date, metrics.impressions, metrics.clicks, 
> metrics.phone_impressions, metrics.phone_calls FROM campaign WHERE 
> segments.date>='2023-09-14' AND segments.date<='2023-09-14'  AND campaign.id 
> IN (19639027572) ORDER BY segments.date DESC”  (only segments.ad_network_type 
> was removed)
> 
> Result:
> {
> "campaign": {
> "resourceName": "customers\/7280281992\/campaigns\/19639027572",
> "id": "19639027572",
> "name": "Discovery - Inventory Expansion"
> },
> "customer": {
> "resourceName": "customers\/7280281992",
> "id": "7280281992",
> "descriptiveName": "Palmetto57 Nissan"
> },
> "metrics": {
> "clicks": "3",
> "impressions": "226",
> "phoneCalls": "2",
> "phoneImpressions": "0"
> },
> "segments": {
> "date": "2023-09-14"
> }
> }
> 
> My question is why do we get "phoneCalls": “0” having  
> segments.ad_network_type in query? Expected result is "phoneCalls": “2”. 
> Note we didn’t observe similar issues for other accounts we pull Google Ads 
> API reports data for. 
> Please help to understand what is wrong here.
> 
> Thanks again,
> Oksana
> 
> 
> 
> 
> 
>> On 10 Nov 2023, at 21:44, Google Ads API Forum Advisor 
>>  wrote:
>> 
>> Hi,
>> 
>> Thank you for getting back to us.
>> 
>> As requested, we can continue our discussion on this thread only. I would 
>> like to inform you that both GoogleAdsService.SearchStream 
>> <https://www.goog

Re: potential bug with 'metrics.phone_calls'

2023-11-03 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Team!
Could you please provide the query you use? 

What I see for my query result is adNetworkType = MIXED only.

I’ve already provided my complete request / response log in previous email, 
here is the same response in better format:
Array
(
[campaignBudget] => Array
(
[resourceName] => customers/7280281992/campaignBudgets/12331838349
[amountMicros] => 1974
[explicitlyShared] => 
[period] => DAILY
)

[campaign] => Array
(
[resourceName] => customers/7280281992/campaigns/19639027572
[id] => 19639027572
[name] => Discovery - Inventory Expansion
[status] => ENABLED
[servingStatus] => SERVING
[advertisingChannelType] => DISCOVERY
[campaignBudget] => customers/7280281992/campaignBudgets/12331838349
[biddingStrategyType] => MAXIMIZE_CONVERSIONS
[startDate] => 2023-02-03
[endDate] => 2037-12-30
)

[customer] => Array
(
[resourceName] => customers/7280281992
[id] => 7280281992
[descriptiveName] => Palmetto57 Nissan
[currencyCode] => USD
[timeZone] => America/New_York
)

[metrics] => Array
(
[activeViewImpressions] => 0
[activeViewMeasurableCostMicros] => 0
[activeViewMeasurableImpressions] => 0
[allConversionsValue] => 0.000448
[allConversionsValueByConversionDate] => 0.930132
[allConversions] => 0
[allConversionsByConversionDate] => 0.930132
[clicks] => 3
[conversionsValue] => 0.000448
[conversionsValueByConversionDate] => 0.930132
[conversions] => 0
[conversionsByConversionDate] => 0.930132
[costMicros] => 6513513
[crossDeviceConversions] => 0
[engagements] => 8
[gmailForwards] => 0
[gmailSaves] => 0
[gmailSecondaryClicks] => 0
[impressions] => 226
[interactions] => 11
[invalidClicks] => 0
[phoneCalls] => 0
[phoneImpressions] => 0
[valuePerAllConversionsByConversionDate] => 1
[valuePerConversionsByConversionDate] => 1
[videoViews] => 0
[viewThroughConversions] => 0
)

[segments] => Array
(
[adNetworkType] => MIXED
[date] => 2023-09-14
)

)

Also attaching my request / response log for quick reference

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google-ads-with-network.log
Description: Binary data


Expected result is 2 calls, we get it if we remove segments.ad_network_type 
from query:

Array
(
[campaignBudget] => Array
(
[resourceName] => customers/7280281992/campaignBudgets/12331838349
[amountMicros] => 1974
[explicitlyShared] => 
[period] => DAILY
)

[campaign] => Array
(
[resourceName] => customers/7280281992/campaigns/19639027572
[id] => 19639027572
[name] => Discovery - Inventory Expansion
[status] => ENABLED
[servingStatus] => SERVING
[advertisingChannelType] => DISCOVERY
[campaignBudget] => customers/7280281992/campaignBudgets/12331838349
[biddingStrategyType] => MAXIMIZE_CONVERSIONS
[startDate] => 2023-02-03
[endDate] => 2037-12-30
)

[customer] => Array
(
[resourceName] => customers/7280281992
[id] => 7280281992
[descriptiveName] => Palmetto57 Nissan
[currencyCode] => USD
[timeZone] => America/New_York
)

[metrics] => Array
(
[activeViewImpressions] => 0
[activeViewMeasurableCostMicros] => 0
[activeViewMeasurableImpressions] => 0
[allConversionsValue] => 0.000448
[allConversionsValueByConversionDate] => 

Potential bug with 'metrics.phone_calls'

2023-11-01 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
I observe very strange issue for one client of us and DISCOVERY Campaign. 
I work with https://developers.google.com/google-ads/api/fields/v14/campaign
 report.
If I have 
https://developers.google.com/google-ads/api/fields/v14/campaign#segments.ad_network_type
 in 
my request, I get metrics.phone_calls. If I repeat the same request with no 
segments.ad_network_type, I get metrics.phone_calls = 2. 
Could there be any explanation for this behaviour? 
Will be happy to share request / response logs in private messaging.
Thanks in advance for any info on this question!
Oksana

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Re: ad_group_ad.labels field being empty when google ads ui shows ad label set

2023-10-26 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks so much for your response, Google Ads API Forum Advisor team!
I've sent private message with logs and UI screenshot included.

On Thursday, October 26, 2023 at 10:00:43 AM UTC+3 Google Ads API Forum 
Advisor wrote:

> Hi Oksana,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that you are trying to pull 
> ad_group_ad and getting an empty ad_group_ad.labels field value.
>
> In order to investigate your issue, kindly provide us with the uncropped 
> screenshot of the Google Ads UI and updated complete API logs (request 
> 
>  
> and response 
> 
>  
> with request-id 
> 
>  
> and request header 
> )
>  
> generated at your end to assist you better.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> , 
> .Net 
> ,
>  
> PHP 
> , 
> Python 
> ,
>  
> Ruby 
>  
> or 
> Perl 
>  
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02pWA9C:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: ad_group_ad.labels field being empty when google ads ui shows ad label set

2023-10-26 Thread Oksana Sulyma
Thanks so much for your response, Google Ads API Forum Advisor team!
I've sent private message with logs and UI screenshot included.

On Thursday, October 26, 2023 at 10:00:43 AM UTC+3 Google Ads API Forum 
Advisor wrote:

> Hi Oksana,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that you are trying to pull 
> ad_group_ad and getting an empty ad_group_ad.labels field value.
>
> In order to investigate your issue, kindly provide us with the uncropped 
> screenshot of the Google Ads UI and updated complete API logs (request 
> 
>  
> and response 
> 
>  
> with request-id 
> 
>  
> and request header 
> )
>  
> generated at your end to assist you better.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> , 
> .Net 
> ,
>  
> PHP 
> , 
> Python 
> ,
>  
> Ruby 
>  
> or 
> Perl 
>  
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02pWA9C:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Potential bug with 'metrics.phone_calls'

2023-10-25 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
I observe very strange issue for one client of us and DISCOVERY Campaign. 
I work 
with https://developers.google.com/google-ads/api/fields/v14/campaign 
report.
If I 
have 
https://developers.google.com/google-ads/api/fields/v14/campaign#segments.ad_network_type
 
in my request, I get metrics.phone_calls. If I repeat the same request with 
no segments.ad_network_type, I get metrics.phone_calls = 2. 
Could there be any explanation for this behaviour? 
Will be happy to share request / response logs in private messaging.
Thanks in advance for any info on this question!
Oksana

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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https://googleadsdeveloper.blogspot.com/
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Re: ad_group_ad.labels field being empty when Google Ads UI shows Ad Label set

2023-10-25 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team! Just wanted to update that my question is still 
valid. Will appreciate any feedback. 
Thanks,
Oksana

On Monday, October 23, 2023 at 4:32:19 PM UTC+3 Oksana Sulyma wrote:

> Hi Google Ads API support team!
>
> We experience the next problem. When we pull ad_group_ad 
> <https://developers.google.com/google-ads/api/fields/v14/ad_group_ad> we 
> get empty ad_group_ad.labels field value. In the same time label is shown 
> in Google Ads UI. 
> Could there be a reason for this? Will be happy to send request / response 
> detail and Google Ads UI screenshot in private messaging!
>
> Thanks,
> Oksana
>

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Custom Conversions as segment

2023-10-24 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!

I need your advice on opportunity to use conversion_custom_variable as a 
segment for conversion metrics. 

In Google Ads UI when we look at data correspondent to keyword_view 
 , we 
have an opportunity to add Segment: Conversions -> Custom Variables.

I can pull Conversions Custom Variables info from 
https://developers.google.com/google-ads/api/fields/v15/conversion_custom_variable
 
report. 

Is there an opportunity to use conversion_custom_variable.id or 
conversion_custom_variable.name to segment keyword_view 
 
report? 

Thanks in advice for your help!
Oksana

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ad_group_ad.labels field being empty when Google Ads UI shows Ad Label set

2023-10-23 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API support team!

We experience the next problem. When we pull ad_group_ad 
 we 
get empty ad_group_ad.labels field value. In the same time label is shown 
in Google Ads UI. 
Could there be a reason for this? Will be happy to send request / response 
detail and Google Ads UI screenshot in private messaging!

Thanks,
Oksana

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: How to get Campaign Monthly budget from API

2023-08-17 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks for the response! We will ask our client for uncropped Google Ads UI 
screenshot showing the data as our app don't have access to our clients UI. 
Just wanted to confirm this thread is not abandoned and we will get back 
with screenshots. 
Thanks!
Oksana

On Wednesday, August 16, 2023 at 11:06:44 PM UTC+3 Google Ads API and 
AdWords API Forum wrote:

> Hi,
>
> Thank you for coming back to us. I hope you are doing well today.
>
> With regard to your concern, as mentioned before, please provide the 
> uncropped 
> Google Ads UI screenshot showing the data that you wish to retrieve via 
> the Google Ads API so we can provide precise recommendations to you.
>
> You can provide it via Reply privately to the author option. If this 
> option is not available, then send it instead on this email address 
> googleadsa...@google.com.
>
> On the other hand, you may try to us the campaign_budget report (
> https://developers.google.com/google-ads/api/fields/v14/campaign_budget_query_builder),
>  
> and let us know if this is the one that you are looking for. 
>
> Have a great day. 
>
>
> Regards,
>
> Google Ads API Team
> On Wednesday, August 16, 2023 at 11:06:31 PM UTC+8 Oksana Sulyma wrote:
>
>> Hi team, thanks for your response!
>> I don't see fields like Monthly Budget available in 
>> https://developers.google.com/google-ads/api/fields/v14/campaign report. 
>> Please advise which field can I use to get Campaign Monthly budget. 
>> Thanks!
>> Oksana
>>
>> On Wednesday, August 16, 2023 at 5:33:13 PM UTC+3 Google Ads API and 
>> AdWords API Forum wrote:
>>
>>> Hi Oksana,
>>>
>>> Thank you for posting your concern to the Google Ads API forum.
>>>
>>> Please note that Google Ads API mirrors the Google Ads UI. Meaning, by 
>>> using the Google Ads API, you should be able to pull or manage the UI's 
>>> data. That said, it appears that this is about pulling campaign data. Note 
>>> that the report to be used in order to get campaign-level data is the 
>>> *campaign* (
>>> https://developers.google.com/google-ads/api/fields/v14/campaign) 
>>> report. You may try using the said report on your end to pull this data. 
>>>
>>> In addition, if you encounter issues or you are not able to pull this 
>>> data on your end, then you may provide the *uncropped UI screenshot* 
>>> showing the data that you wish to retrieve via the Google Ads API so we can 
>>> provide precise recommendations to you.
>>>
>>> You may then send the requested logs via the *Reply privately to author* 
>>> option. If this option is not available, you may send the details directly 
>>> to our googleadsa...@google.com alias instead.
>>>
>>> Regards,
>>> Google Ads API Team
>>> On Wednesday, August 16, 2023 at 4:20:45 PM UTC+8 Oksana Sulyma wrote:
>>>
>>>> Hi Google Ads API team!
>>>>
>>>> Is there a way to pull Campaign Monthly budget from API?
>>>>
>>>> [image: Screenshot 2023-08-16 at 11.17.58.png]
>>>>
>>>> Thanks in advance for your answer!
>>>> Oksana
>>>>
>>>

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DYNAMIC Ad Groups data not included to Keywords report

2023-07-19 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
I'm pulling reports 
from https://developers.google.com/google-ads/api/fields/v14/keyword_view 
and https://developers.google.com/google-ads/api/fields/v14/ad_group for 
the same account and date range and see discrepancy in Impressions.
Upon investigation I've found our that data of DYNAMIC Ad Groups was not 
included in keyword_view report. 
Note in Google Ads UI I see complete data. 
Will be happy to provide complete request / response / UI screenshot 
privately for troubleshooting!
But may be you guys could help me to find documentation, if this is 
expected behaviour that DYNAMIC Ad Groups data could be not included to 
keyword_view report? 
Thanks a lot in advance!
Oksana

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Re: Click type => impressions dependency

2023-06-01 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team. 
There is no option 'Reply privately to author option' . I had sent details 
by email, please let me know if you haven't got it.
Thanks,
Oksana
  
On Tuesday, May 30, 2023 at 5:30:16 PM UTC+3 Google Ads API and AdWords API 
Forum wrote:

> Hi Oksana, 
>
> Thanks for reaching out to the Google Ads API Forum. I hope you are doing 
> well today.
>
> With regards to your concern, the API and UI reports in certain conditions 
> would differ depending on the supported entity types, also sometimes due to 
> the API's reporting behavior such as segmentation 
> https://developers.google.com/google-ads/api/docs/reporting/segmentation 
> (see also this section 
> https://developers.google.com/google-ads/api/docs/reporting/segmentation#selectability_between_segments_and_metrics
> ). 
>
> Also, kindly note that in comparing UI and API data, please make sure to 
> consider the following items below:
>
>
>- 
>
>Comparing the API and UI on the same level as much as possible
>- 
>
>The segments and fields of the API and UI should be the same
>- 
>
>The date range is also the same
>
>
> That being said, for our team to further compare, investigate, and 
> validate why you are encountering issues, can you provide more information?
>
>
>- 
>
>Provide the complete (request and response with request-id) logs with 
>request ID generated as shown in the respective links.
>- 
>
>Complete or uncropped screenshots from the Google Ads UI (data that 
>you are retrieving)
>
>  
>
> We do this to check if there’s an error thrown on your side or if there is 
> any discrepancy and provide accurate recommendations. 
>
>  
>
> If you haven't enabled logging yet, it can be enabled by navigating to the 
> Client libraries > Your client library (ex. Java) > Logging documentation, 
> which you can access from this link. For REST interface requests, you can 
> enable logging via the curl command by using the -i flag. This will cause 
> the tool to include the HTTP response headers in the output.
>
> You can provide these via the Reply privately to author option. If this 
> option is not available, then send it instead on this email address 
> googleadsa...@google.com <https://groups.google.com/>.
>
> Reference links:
>
>- 
>
>Logging documentation - 
>
> https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging
>- 
>
>Request - 
>
> https://developers.google.com/google-ads/api/docs/concepts/field-service#request
>- 
>
>Response - 
>
> https://developers.google.com/google-ads/api/docs/concepts/field-service#response
>    - 
>    
>Request-id - 
>
> https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
>
>
> Have a great day.
>
> Regards,
>
> Google Ads API Team
>
>
> On Monday, May 29, 2023 at 10:35:17 PM UTC+8 Oksana Sulyma wrote:
>
>> Hi Google Ads API team!
>> I pull campaign report 
>> https://developers.google.com/google-ads/api/fields/v13/campaign
>> I see 716,954 Impressions for my account an d date range.
>>
>> When I add click type dimension
>>
>> https://developers.google.com/google-ads/api/fields/v13/campaign#segments.click_type
>>  
>> to the same report, I get way more impressions, see image attached:
>> [image: Screenshot 2023-05-29 at 17.31.00.png]
>> I wonder if you guys have some rule to understand which impressions are 
>> 'unique'. 
>> Like if I do URL_CLICKS + SITELINKS I'll get the same Impressions number 
>> as in report with no click type dimension. 
>> Any documentation on this point will be helpful!
>> I also can provide my request / response details, but I guess my question 
>> is quite general and already have explanation documented which I just can't 
>> find :)
>> Thanks,
>> Oksana
>>
>

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Re: ad_group_ad_asset_combination_view.served_assets "servedassetfieldtype":"unknown"

2023-05-15 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello! 
Will appreciate any info on me question.
Trying to understand if many "servedAssetFieldType":"UNKNOWN" in 
ad_group_ad_asset_combination_view.served_assets is expected API behaviour. 
Thanks,
Oksana

On Thursday, May 11, 2023 at 4:36:23 PM UTC+3 Google Ads API and AdWords 
API Forum wrote:

> Re-posting the last inquiry (
> https://groups.google.com/g/adwords-api/c/u7nrQffUNLY) from the forum as 
> it wasn't routed to our support queue.
>
> Regards,
> Google Ads API Team
>
> On Thursday, May 11, 2023 at 2:13:46 AM UTC+8 Oksana Sulyma wrote:
>
>> Hi team, thanks for your response.
>> Our application doesn't ask users for login credentials, so we don't have 
>> access to Google Ads UI, unfortunately.
>> Our concern is that we started to get way longer response in 
>> ad_group_ad_asset_combination_view.served_assets field starting from May 4, 
>> so I was wondering if some upgrades were rolled out causing a lot of 
>> 'UNKNOWN' entities included. 
>> Is it possible to check data at your end for account I've provided 
>> privately? 
>> Thanks again so much for trying to puzzle this out!
>>
>>
>> On Wednesday, May 10, 2023 at 7:32:43 PM UTC+3 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi Oksana, 
>>>
>>>
>>>
>>> You may send the requested details privately via the “*Reply To Author*” 
>>> option. If that option is not available to you, send it directly to 
>>> googleadsa...@google.com instead and let us know here once it is 
>>> provided.
>>>
>>> Regards,
>>> [image: Google Logo] Google Ads API Team 
>>>
>>> ref:_00D1U1174p._5004Q2lBRac:ref
>>>
>>

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Re: ad_group_ad_asset_combination_view.served_assets "servedassetfieldtype":"unknown"

2023-05-10 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks guys!
I've sent details in private message.

On Monday, May 8, 2023 at 9:53:31 PM UTC+3 Google Ads API Forum Advisor 
wrote:

> Hello Oksana,
>
> Welcome to Google Ads API Support team. Thank you for reaching out to us.
>
> The ServedAssetFieldType UNKNOWN means that the received value is not 
> known in this version. You may check on this documentation (
> https://developers.google.com/google-ads/api/reference/rpc/v12/ServedAssetFieldTypeEnum.ServedAssetFieldType)
>  
> for this information.
>
> On the other hand, if the above does not suffice, kindly elaborate your 
> question and share to us the complete *request *and *response* logs with 
> *request 
> id *and *request header* generated on your end. If possible, include an 
> uncropped screenshot of the equivalent data in UI.
>
> Note that these logs can be requested or provided to the developer 
> handling the Google Ads API transactions when logging of the API requests 
> has been enabled. You may check here (
> https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging)
>  and 
> click your client library for the specific guideline to enable it.
>
> For REST interface requests, you can enable logging via the curl command 
> by using the -i flag. This will cause the tool to include the HTTP response 
> headers in the output.
>
> Links to the highlighted words above:
>
>- *request* - 
>
> https://developers.google.com/google-ads/api/docs/concepts/field-service#request
>  
>- *response* - 
>
> https://developers.google.com/google-ads/api/docs/concepts/field-service#response
>  
>- *request id* - 
>
> https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
>  
>- *request header *- 
>
> https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers
>  
>
>
> You may send the requested details privately via the “*Reply To Author*” 
> option. If that option is not available to you, send it directly to 
> googleadsa...@google.com instead and let us know here once it is provided.
>
> Regards,
> [image: Google Logo] Google Ads API Team 
>
> ref:_00D1U1174p._5004Q2lBRac:ref
>

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ad_group_ad_asset_combination_view.served_assets "servedAssetFieldType":"UNKNOWN"

2023-05-08 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!

I have a question on ad_group_ad_asset_combination_view.served_assets field.

In the recent reports (from May 4) we have noticed a lot of entities 
with "servedAssetFieldType":"UNKNOWN". 
We understand meaning of "servedAssetFieldType":"HEADLINE_1", 
"servedAssetFieldType":"HEADLINE_2", 
"servedAssetFieldType":"DESCRIPTION_1", "servedAssetFieldType":"DESCRIPTION_2", 
but could you please explain what are the assets with 
"servedAssetFieldType":"UNKNOWN" 
? Any documentation Lins would be helpful!

Thanks in advance,
Oksana

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Re: asset (association) - can we get from api?

2023-04-21 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Got answer to my question in private messaging, thanks so much, it was very 
helpful!
In case this could be helpful to others, I 
needed https://developers.google.com/google-ads/api/fields/v13/campaign_asset 
report.  

On Friday, April 21, 2023 at 10:00:01 AM UTC+3 Oksana Sulyma wrote:

> Replied privately, thanks!
>
> On Thursday, April 20, 2023 at 3:15:56 PM UTC+3 Google Ads API Forum 
> Advisor wrote:
>
>> Hi Oksana,
>>
>> Thank you for raising this concern to the Google Ads API Team.
>>
>> To take a closer look at this concern, could you please provide 
>> a full screenshot of the Google Ads UI without cropping? This information 
>> will help our team to better check this on our end. 
>>
>> For any personally identifiable information, you can provide it via 
>> the Reply privately to the author option. If this option is not available, 
>> send it instead to this email address: googleadsa...@google.com.
>>
>> Best regards,
>> [image: Google Logo] Google Ads API Team 
>>
>> ref:_00D1U1174p._5004Q2koR3Y:ref
>>
>

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Re: Asset (Association) - can we get from API?

2023-04-20 Thread Oksana Sulyma
Thanks for any help on my question!

On Wednesday, April 19, 2023 at 3:00:25 PM UTC+3 Google Ads API and AdWords 
API Forum wrote:

> Re-posting the last inquiry (
> https://groups.google.com/g/adwords-api/c/ChG1G_bLpH4) from the forum as 
> it wasn't routed to our support queue.
>
> Regards,
> Google Ads API Team
> On Tuesday, April 18, 2023 at 11:52:38 PM UTC+8 Oksana Sulyma wrote:
>
>> Hi Google Ads API team!
>> I wonder if we could get from API below fields:
>> [image: Screenshot 2023-04-18 at 18.43.27.png]
>> Our customer is looking for data for Asset (association) type = 'Call' 
>> and I've tried 
>> https://developers.google.com/google-ads/api/fields/v13/feed_item ,
>>
>> https://developers.google.com/google-ads/api/fields/v13/extension_feed_item
>> ,
>>
>> https://developers.google.com/google-ads/api/fields/v13/feed_placeholder_view
>> data views and none of them contented info that customer sees in Google 
>> Ads UI. 
>>  
>> Could you please help to detect proper API report that contents Asset 
>> (association) type data? 
>> Thanks you so much in advance!
>> Oksana
>>
>

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Empty Labels resource response

2023-04-03 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
I wanted to check if there could be a reason 
why https://developers.google.com/google-ads/api/fields/v13/label resource 
response could be empty? 
It works perfectly for lot's of accounts we serve. 
But for one of accounts client sees Campaign label in UI, but labels query 
return empty result:
[image: Screenshot 2023-04-03 at 13.41.43.png]
Will be happy to provide details in private message if needed!
Please help to troubleshoot. 
Thanks,
Oksana

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Re: Very big numbers in campaign report

2023-01-23 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks team! I've sent the log in private message.

On Friday, January 20, 2023 at 4:59:02 PM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Thank you for reaching out to our API support team.
>
> Before I can answer your question about the returned value from the 
> allConversionsValue field, could you also share privately your complete 
> logs? If the reply privately option is not available, you can send your 
> logs directly to our googleadsa...@google.com alias.
>
> Our team will also attempt to replicate your report based on the 
> information on the logs.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2i0hZd:ref
>

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Very big numbers in campaign report

2023-01-20 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!

We use Campaign performance 
report https://developers.google.com/google-ads/api/fields/v12/campaign and 
official google-ads-php library.
For one of our clients we get the next values in report:
"allConversionsValue":7.89899989e+23
(I'll be happy to share complete request/response log in private message).

Do we understand correct that this is a number in exponential form which is 
equal to 789899989000 ? Is it OK to have this big number for 
allConversionsValue for 1 day and 1 campaign? 

Looking forward for any insight on my question.

Thanks, 
Oksana

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Re: Discovery campaign not present in campaign performance report

2022-12-15 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello, let me copy paste the answer I got in private messaging in case it 
could be helpful for other people.

-- ---
Hi Oksana,

Thank you for your response.

Upon checking your account and  campaign, I can see that this 
campaign's subtype is *Discovery product feed*. This subtype is currently 
not supported in the API. To determine which campaign types and subtypes 
are supported, you may refer to the below fields of the campaign 

 report 
:
   
   - campaign.advertising_channel_type 
   

   - campaign.advertising_channel_sub_type 
   


That said, a feature request was already raised by our team for this 
subtype's support in the API. For now, you may keep an eye on our blog 

 for 
updates and announcements on this feature. I hope this helps.

-- ---

Thanks for answer to my question!
Oksana

On Tuesday, December 13, 2022 at 4:18:06 PM UTC+2 adsapi wrote:

> Hi, 
>
> Thank you for raising this concern to the Google Ads API support team. 
>
> To answer your questions, please refer to my answers below:
>
>
>
> *I need your help to understand why particular campaign was not included 
> in https://developers.google.com/google-ads/api/fields/v12/campaign 
>  report. *
>
> In order to answer this, could you please confirm what campaign you are 
> referring to* "particular campaign"* that you have mentioned? Also, it 
> would be helpful if you can provide a screenshot of the Google Ads UI that 
> you are referring to so that I can provide accurate recommendations. 
>
>
>
> *This campaign has 'Discovery' type which is supported per documentation 
> https://developers.google.com/google-ads/api/fields/v12/campaign#campaign.advertising_channel_type
>  
> .*
>
> -I am afraid that Discovery Ads campaign entities are currently not fully 
> supported by the Google Ads API. Unfortunately some discovery Ads data is 
> available on Ads API it’s just not fully supported. Fortunately, our team 
> already raised this feature to the rest of our team, subject for review. 
> For now, kindly follow our blog 
>  as we 
> will post relevant updates when it becomes supported.
>
> Best regards,
> [image: Google Logo] 
> Jinky 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2h2OYO:ref
>

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Discovery campaign not present in campaign performance report

2022-12-13 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
I need your help to understand why particular campaign was not included 
in https://developers.google.com/google-ads/api/fields/v12/campaign report. 
This campaign has 'Discovery' type which is supported per documentation 
https://developers.google.com/google-ads/api/fields/v12/campaign#campaign.advertising_channel_type
 
.
Will be happy to provide detailed log in private messaging. Thanks!

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Re: AdGroup Audience report totals don't match UI

2022-12-09 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks for the answer, Sherwin!
On Friday, December 9, 2022 at 8:46:12 AM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Thank you for reaching us out. I am Sherwin from Google Ads API support 
> team. I hope that you are doing well today.
>
> To answer your concerns in general, yes it is indeed the report that you 
> need to use base on the screenshot that you've provided is the 
> ad_group_audience_view 
> .
>  
> Add to that, the total result should be match from the UI. However, the 
> reason why the total metrics are not match, for example (impressions), is 
> because a certain campaign type or subtype is not yet supported in the API. 
> Since the campaign 
>  is a 
> attributed resource of the ad_group_audience_view 
> ,
>  
> campaign type listed here in this document 
> 
>  the 
> subtype listed here 
> 
>  should 
> be fetched while using this ad_group_audience_view. If the certain campaign 
> type or subtype in the UI does not appear in the said lists, then it is not 
> available in the API.
>
> I hope that this clears up your concern.
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2h0oGi:ref
>

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Re: ad_group_audience_view, ad_group_criterion.type = UNKNOWN

2022-12-01 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks for your answer Yasar. 
My question was rather about how to understand what is segment type when we 
get a constant as audience name.
As example, for this query:
SELECT ad_group_criterion.display_name, ad_group_criterion.type FROM 
ad_group_audience_view I got 
'*95008 ' and 'UNKNOWN'. *
How can I know if *95008 *is life_event.id or demographic.id? Any other 
fields I need to pull from ad_group_audience_view to know audience segment 
type? 
Thanks you again for all the help on my questions!
Oksana 

On Monday, November 28, 2022 at 4:15:04 PM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Thanks for getting back to us.
>
> For your question “Could you please help me to understand a pattern on how 
> to get Audience Segment NAME from API?”, you may use user_list.name 
> field. However, for your question “*How can we know that display_name 
> that we get in report (ex 95008 and 95009) is  Life event segments or  
> Detailed demographic segments or Custom audience segments?*” , you may 
> see below:
>
>- Audience segments 
>- User list segments —> user_list.name 
>- Affinity or in-market segments —> user_interest.name 
>- Life event segments—>life_event.name 
>- Detailed demographic segments —>detailed_demographic.name 
>- Custom audience segments—-->custom_audience.name 
>
>  
>
> If you're looking to replicate any Google Ads UI reports via Google Ads 
> API, then you may provide us the complete Ads UI screenshot (not Excel 
> screenshot) via reply privately to author option so that we can provide 
> specific recommendations.
>
> Regards,
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2g3RyN:ref
>

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Re: ad_group_audience_view, ad_group_criterion.type = UNKNOWN

2022-11-25 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Darwin and team! Thanks so much for your response (I didn't get it via 
email for some reason) - this is very helpful info!!!

Could you please help me to understand a pattern on how to get Audience 
Segment NAME from API? 

>From https://developers.google.com/google-ads/api/docs/remarketing/audiences:

   - Audience segments
  - User list segments
  - Affinity or in-market segments
  - Life event segments
  - Detailed demographic segments
  - Custom audience segments
   

In our application we use 
https://developers.google.com/google-ads/api/fields/v12/ad_group_audience_view 
as data source and  pull ad_group_criterion.display_name, 
 ad_group_criterion.type, ad_group_criterion.user_list.user_list.
And in order to 'translate' display_name to 'human readable' Audience 
Segment (similarly to what we see in Google Ads UI )we use:

- Name from 
https://developers.google.com/google-ads/api/fields/v12/user_list  if 
ad_group_criterion.user_list.user_list 
is set (User list segments)
- Name from 
https://developers.google.com/google-ads/api/fields/v12/user_interest 
 if ad_group_criterion.type = 'USER_INERST'  (Affinity or in-market 
segments)

How can we know that display_name that we get in report *(ex 95008 and 
95009) is  *Life event segments or  Detailed demographic segments or Custom 
audience segments?

Thanks so much for your help again! I'm sure this topic info will be 
valuable as it's not easy to find answers in documentation. 


On Thursday, November 24, 2022 at 4:10:02 PM UTC+2 adsapi wrote:

> Hi Oksana,
>
>
> I'm Darwin, also a member of the Google Ads API team. I work with Nirmita 
> & Yasar and allow me to assist you here. I hope you are doing well today.
>
>
> Moving forward to your concern, could you please confirm if this is the 
> subject of your private reply "*Private message regarding: 
> ad_group_audience_view, ad_group_criterion.type = UNKNOWN*"? If yes, 
> then, I want to inform you that my other colleague responded to your 
> concern there. Allow me to reiterate his response to that thread please see 
> below.
>  
>
> *"Thank you for your private response. I was able to identify the UNKNOWN 
> types (ex 95008 and 95009) as **life events* 
> *.
>  
> However, this specific type does not appear to be currently supported in 
> the **ad_group_criterion.type* 
> *.
>  
> That said, you may instead retrieve their details using the **life_event* 
> 
> * (ex. **life_event.id* 
> 
> *, **life_event.name* 
> *)
>  
> report. Let me know if this helps."*
>
>
> Let us know if you have further questions.
>
>
> Regards,
> [image: Google Logo] 
> Darwin 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2g3RyN:ref
>

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Re: ad_group_audience_view, ad_group_criterion.type = UNKNOWN

2022-11-24 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks Nirmita and team! I haven't got any update by email, just wanted to 
check if I'm not missing anything. Thanks!

On Friday, November 18, 2022 at 5:08:29 PM UTC+2 adsapi wrote:

> Hi,
>
> Thank you for sending response privately. We will check and reply on their 
> thread.
>
> Thanks, 
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2g3RyN:ref
>

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Re: ad_group_audience_view, ad_group_criterion.type = UNKNOWN

2022-11-18 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello! Kindly reminder on my question sent privately. 

On Thursday, November 17, 2022 at 11:01:31 AM UTC+2 Oksana Sulyma wrote:

> Thanks Yasar and team! I have a follow-up question which I've sent 
> privately together with account info. Thank you!
>
> On Monday, November 14, 2022 at 4:44:26 PM UTC+2 adsapi wrote:
>
>> Hi Oksana,
>>
>> Thanks for reaching out to the Google Ads API Forum
>>
>> Yes, you are correct to get "type":"USER_INTEREST" using user_interest 
>> <https://developers.google.com/google-ads/api/fields/v12/user_interest>report
>>  
>> to know affinity categories that are found here: 
>> https://developers.google.com/google-ads/api/reference/data/codes-formats#expandable-1
>>
>> Upon checking your screenshot, I can see that you are referring to a 
>> custom combination segment. If my understanding is correct, then you may 
>> need to use *user_list* 
>> <https://developers.google.com/google-ads/api/fields/v12/user_list> 
>> report instead. However, can you clarify if what you meant here is that 
>> while pulling custom combination segments using ad_group_audience_view 
>> report you are getting UNKNOWN in Google Ads API?
>>
>> I asked this because I was able to pull the UI screen data using the 
>> below query for the *AdWords optimized list* customer combination 
>> segments. Here’s the below GAQL:
>>
>>  
>>
>> SELECT user_list.name,
>>
>>user_list.id
>>
>> FROM   user_list
>>
>> WHERE  user_list.name LIKE 'AdWords optimized list' 
>>
>>  
>>
>> Let us know if you are able to pull the said data using the above report 
>> on your end.
>>
>> Regards,
>> [image: Google Logo] 
>> Yasar 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2g3RyN:ref
>>
>

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Re: ad_group_audience_view, ad_group_criterion.type = UNKNOWN

2022-11-18 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello! Kindly reminder on my question sending privately.

On Thursday, November 17, 2022 at 11:01:31 AM UTC+2 Oksana Sulyma wrote:

> Thanks Yasar and team! I have a follow-up question which I've sent 
> privately together with account info. Thank you!
>
> On Monday, November 14, 2022 at 4:44:26 PM UTC+2 adsapi wrote:
>
>> Hi Oksana,
>>
>> Thanks for reaching out to the Google Ads API Forum
>>
>> Yes, you are correct to get "type":"USER_INTEREST" using user_interest 
>> <https://developers.google.com/google-ads/api/fields/v12/user_interest>report
>>  
>> to know affinity categories that are found here: 
>> https://developers.google.com/google-ads/api/reference/data/codes-formats#expandable-1
>>
>> Upon checking your screenshot, I can see that you are referring to a 
>> custom combination segment. If my understanding is correct, then you may 
>> need to use *user_list* 
>> <https://developers.google.com/google-ads/api/fields/v12/user_list> 
>> report instead. However, can you clarify if what you meant here is that 
>> while pulling custom combination segments using ad_group_audience_view 
>> report you are getting UNKNOWN in Google Ads API?
>>
>> I asked this because I was able to pull the UI screen data using the 
>> below query for the *AdWords optimized list* customer combination 
>> segments. Here’s the below GAQL:
>>
>>  
>>
>> SELECT user_list.name,
>>
>>user_list.id
>>
>> FROM   user_list
>>
>> WHERE  user_list.name LIKE 'AdWords optimized list' 
>>
>>  
>>
>> Let us know if you are able to pull the said data using the above report 
>> on your end.
>>
>> Regards,
>> [image: Google Logo] 
>> Yasar 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2g3RyN:ref
>>
>

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Campaign report doesn't include campaign we see in Google Ads UI

2022-11-10 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team!
We've been using the latest 11 version on API + official PHP library. 
And it works like a charm, thanks!
However for one customer of us 'campaign' report  doesn't include campaign 
we see in Google Ads UI. It's campaign of Video campaign type, which has a 
lot of impressions and views in Google Ads UI. It has '*Skippable - CPM' in 
name... I'll be happy to send request / response details in private 
message. 
I assume it's API limitation for some campaign types not being served. 
Could you guys advice a documentation page on this object? Like list of 
campaigns types / kinds which are not supported in reporting API? 
Thanks in advance,
Oksana

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Re: No PERFORMANCE_MAX campaign data in shopping_performance_view report

2022-10-04 Thread Oksana Sulyma
Let me copy paste the part of private response I got from API support team 
(without confidential info) here - in case this could be helpful for more 
people:

Hi Oksana,

Thanks for getting back to us with the requested information.

Yes, it is correct that the Products tab in Google Ads UI is not an 
equivalent of shopping_performance_view report while using Google Ads API. 
The reason for PERFORMANCE_MAX campaigns data is not pulled is due to use 
of Ad Group fields in your GAQL such as ad_group. That being said, you may 
check this *guide* 

 in 
order to retrieve attributes and performance metrics for Performance Max 
campaigns. However, please do not select an *AdGroup* 
 when 
querying Performance Max campaigns, as no campaigns will be returned. Do 
not segment by *AssetGroup* 
 as 
this is not permitted.

...

Thanks again for the help with my question!
Oksana


On Monday, October 3, 2022 at 9:24:50 AM UTC+3 adsapi wrote:

> Hi Oksana,
>
> Thank you for reaching us out. I am Sherwin from Google Ads API support 
> team. I hope that you are doing well today.
>
> We really do understand your concern. For us to further investigate this, 
> provide the complete request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your client's end? If you haven't enabled the logging yet, logging can 
> be enabled by navigating to the Client libraries > Your client library (ex. 
> Java) > Logging documentation, which you can access from this link 
> . 
> Add to that, please provide us also a non-cropped screenshot of the UI.
>
> You can provide it via Reply privately to the author option. If this 
> option is not available, then send it instead on this email address 
> googleadsa...@google.com.
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2evOzp:ref
>

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Re: AdGroup Audience report Impressions calculation with Click type segment

2022-10-03 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi! Bumping up this thread so that my question doesn't get lost. Thanks!

On Friday, September 30, 2022 at 7:50:02 PM UTC+3 Oksana Sulyma wrote:

> Hi group!
> I have a question regarding this report 
> https://developers.google.com/google-ads/api/fields/v11/ad_group_audience_view
> .
> When I choose click_type segment 
> <https://developers.google.com/google-ads/api/fields/v11/ad_group_audience_view#segments.click_type>
>  I 
> get 92 impressions in my report. 
> If I don't include click_type segment 
> <https://developers.google.com/google-ads/api/fields/v11/ad_group_audience_view#segments.click_type>
>  in 
> my request I get 37 impressions in my report which matches Google Ads UI.
>
> Is there any rule for click type I can set to get 37 impressions? Like if 
> click type = SITELINKS  I'll see 37 impressions? Or may be any other report 
> field which could help to calculate non-duplicated impressions? 
>
> Thanks,
> Oksana
>

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AdGroup Audience report Impressions calculation with Click type segment

2022-09-30 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi group!
I have a question regarding this 
report 
https://developers.google.com/google-ads/api/fields/v11/ad_group_audience_view.
When I choose click_type segment 

 I 
get 92 impressions in my report. 
If I don't include click_type segment 

 in 
my request I get 37 impressions in my report which matches Google Ads UI.

Is there any rule for click type I can set to get 37 impressions? Like if 
click type = SITELINKS  I'll see 37 impressions? Or may be any other report 
field which could help to calculate non-duplicated impressions? 

Thanks,
Oksana

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No PERFORMANCE_MAX campaign data in shopping_performance_view report

2022-09-30 Thread Oksana Sulyma
Hi Google Ads API support team!
We have weird issue for one client of us.
This client has 12 campaigns running among which there are 2 campaigns of 
type PERFORMANCE_MAX. Client provided us Google Ads UI screenshot showing 
Products for PERFORMANCE_MAX campaigns. 
However when we pull shopping_performance_view data with dates filter only 
we get data for 2 campaigns and PERFORMANCE_MAX campaigns data is not 
included. 
Why could it be possible? Is Products in Google Ads UI not an equivalent of 
shopping_performance_view API view? Will be happy to provide request / 
response log privately. 

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Re: No PERFORMANCE_MAX campaign data in shopping_performance_view report

2022-09-19 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks team! 
Just sent complete request / response log in private message.

On Friday, September 16, 2022 at 11:15:46 AM UTC+3 Google Ads API and 
AdWords API Forum wrote:

> Hi Oksana,
>
> Thank you for reaching us out. I am Sherwin from Google Ads API support 
> team. I hope that you are doing well today.
>
> To further investigate this issue, could you provide the complete request 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  
> and response 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  
> logs with request ID 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>  
> and request header 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
>  
> generated on your end? You may send the logs and screenshot to this email 
> address googleadsa...@google.com. If you haven't enabled the logging yet, 
> logging can be enabled by navigating to the Client libraries > Your client 
> library (ex. Java) > Logging documentation, which you can access from this 
> link <https://developers.google.com/google-ads/api/docs/client-libs?hl=en>
> .
>
> Add to that, could you please provide us the full screenshot of the UI and 
> the account your client used to get the report?
>
> Kind regards,
> Sherwin Vincent
> Google Ads API Team
>
> On Friday, September 16, 2022 at 3:27:09 PM UTC+8 Oksana Sulyma wrote:
>
>> Hello! Just wanted to confirm that my question is still actual. Thanks!
>>
>> On Wednesday, September 14, 2022 at 1:09:19 PM UTC+3 Oksana Sulyma wrote:
>>
>>> Hi Google Ads API support team!
>>> We have weird issue for one client of us.
>>> This client has 12 campaigns running among which there are 2 campaigns 
>>> of type PERFORMANCE_MAX. Client provided us Google Ads UI screenshot 
>>> showing Products for PERFORMANCE_MAX campaigns. 
>>> However when we pull shopping_performance_view data with dates filter 
>>> only we get data for 2 campaigns and PERFORMANCE_MAX campaigns data is not 
>>> included. 
>>> Why could it be possible? Is Products in Google Ads UI not an equivalent 
>>> of shopping_performance_view API view? Will be happy to provide request / 
>>> response log privately. 
>>>
>>

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Re: DEADLINE_EXCEEDED error

2022-08-31 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks Heidi and team! I'll decrease request date range and will contact 
back if this won't help. 

On Tuesday, August 30, 2022 at 8:04:18 PM UTC+3 adsapi wrote:

> Hi,
>
> Thank you for reaching out to us.
>
> The error DEADLINE_EXCEEDED 
> 
>  
> indicates that your request took longer than the deadline. That said, you 
> may check this example 
> 
>  
> to set custom client timeouts and this documentation 
> 
>  
> for more information in timeouts. Note that you can set the timeout to 2 
> hours or more, but the API may still time out extremely long-running 
> requests and return a DEADLINE_EXCEEDED 
> 
>  
> error.
>
> Timeouts are often because what is being queried is too big to send back 
> to you. It appears that those accounts where this is failing contain a lot 
> of data. To fix this, I would suggest you decrease the size of your data 
> that you're requesting back by adding filtration to your queries.
>
> For your questions, “*My question is why could this happen to reports 
> which are relatively small?, What could be recommendations for us? Extend 
> 'timeoutMillis'? Reduce 'timeoutMillis'?, Max conversions lookback for 
> account we query is 90 days so we need 90 days of data. Will it be more 
> preferable to request 9 reports for 10 days of 3 reports for 30 days or 
> ...? *”
> -You may try first what I suggested you do in the above response. If you 
> are still consistently encountering said error after the suggestions, then 
> you may provide us with the complete request 
> 
>  
> and response 
> 
>  
> logs with the request-id 
> 
>  
> , so our team can better check.
>
> For the PHP client library, logging can be enabled by navigating to this 
> Logging 
> documentation. 
> 
>
> You may then send the requested information via the Reply privately to 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dtHAp:ref
>

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DEADLINE_EXCEEDED error

2022-08-30 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads support team!

I know there are a bunch of topics in this group related to 
DEADLINE_EXCEEDED error, but I wanted to double confirm if I'm doing 
everything correct in my individual case. 
First of all we have thousands of Google Ads accounts served in our app and 
we get errors only for a couple of accounts among all - I'll be happy to 
provide their ids privately.
We use https://github.com/googleads/google-ads-php and reporting API V11.

We have 'timeoutMillis' set to 120 minutes at our side. And here is what I 
see in our app logs, please note request times:

2022-08-25 16:07:19 Loading Ad 
(https://developers.google.com/google-ads/api/fields/v11/ad_group_ad report)
2022-08-25 18:07:19 Google Ads ApiException was thrown with message { 
"message": "Deadline Exceeded", "code": 4, "status": "DEADLINE_EXCEEDED", 
"details": [] } 
2022-08-25 18:07:49 Retry #1 for the error : { "message": "Deadline 
Exceeded", "code": 4, "status": "DEADLINE_EXCEEDED", "details": [] } 
2022-08-25 18:07:49 GoogleAdsClient build id done 2022-08-25 
18:07:49 Getting report attempt 1 : 2022-08-25 20:08:07 Google Ads 
ApiException was thrown with message { "message": "Deadline Exceeded", 
"code": 4, "status": "DEADLINE_EXCEEDED", "details": [] } 
2022-08-25 20:08:37 Retry #2 for the error : { "message": "Deadline 
Exceeded", "code": 4, "status": "DEADLINE_EXCEEDED", "details": [] } 
2022-08-25 20:08:38 GoogleAdsClient build id done 
2022-08-25 20:08:38 Getting report attempt 2 : 
 2022-08-25 20:10:25 MP: Start processing 
/mnt/efs/fetch_logs/data/adwords_data8LNjiF, rows (including headers): 
330521 

In other words we had one attempt to get Ads 
report https://developers.google.com/google-ads/api/fields/v11/ad_group_ad 
, waited for 2 hours, then had another attempt and report with 330,521 was 
created for 2 minutes. The same things could happen to other reports we get 
like https://developers.google.com/google-ads/api/fields/v11/keyword_view.

My question is why could this happen to reports which are relatively small? 
We've tried to reduce request date range from 60 days to 15 days and we 
still get the same DEADLINE_EXCEEDED error from time to time. 
What could be recommendations for us? Extend 'timeoutMillis'? 
Reduce 'timeoutMillis'?
Max conversions lookback for account we query is 90 days so we need 90 days 
of data. Will it be more preferable to request 9 reports for 10 days of 3 
reports for 30 days or ...? 

Thanks in advance,
Oksana
 

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Re: Responsive Display Ad Assets - get Headlines, Descriptions

2022-08-25 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks for your answer Peter!

On Tuesday, August 23, 2022 at 8:36:37 PM UTC+3 adsapi wrote:

> Hi Oksana,
>
> Thank you for your response. 
>
> Unfortunately, this is currently not supported in the Google Ads API's 
> reports. However, our team has previously raised a feature request for the 
> availability of responsive display ads and their assets' information in a 
> single report. For now, you may keep an eye on our blog 
>  for 
> updates and announcements.
>
> For now, the ad_group_ad 
>  
> report can be used to retrieve attribute details for the responsive display 
> ad type, as mentioned in this guide 
> 
> .
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dJka6:ref
>

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Re: Responsive Display Ad Assets - get Headlines, Descriptions

2022-08-23 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hey Aryeh and team.
Is there a way to pull variants of ad headlines, descriptions SEPARATELY - 
as it's shown in Google Ads UI (at the screenshot attached to my first 
comment)? 
I know ad_group_ad.ad.responsive_display_ad.headlines 

 field 
returns a LIST of possible headlines. 
As example, 
https://developers.google.com/google-ads/api/fields/v11/ad_group_ad#ad_group_ad.ad.responsive_display_ad.marketing_images
 returns 
a list of assets and based at asset_ids I can get details from asset 
 report - 
asset by asset, not all together. 
Is there any way to pull asset_ids for responsive display ad headline and 
descriptions? 
Is there any better approach to get the same data as at Google Ads UI 
screenshot?
Thanks!
Oksana
On Thursday, August 11, 2022 at 8:22:33 PM UTC+3 adsapi wrote:

> Hi Oksana,
>
> The field ad_group_ad.ad.responsive_display_ad.descriptions 
> 
> , ad_group_ad.ad.responsive_display_ad.call_to_action_text 
> 
> , ad_group_ad.ad.responsive_display_ad.long_headline 
> 
>  and ad_group_ad.ad.responsive_display_ad.headlines 
> 
>  etc.. 
> will give you these text based items., there's no need to go to another 
> resource. Are you looking for performance ratings and statuses on text 
> based assets?
>
> Regards,
>
> [image: Google Logo] 
> Aryeh 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dJka6:ref
>

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Re: The following fields may not be used in SELECT clause: 'ad_group_ad.ad.responsive_display_ad.marketing_images.asset', 'ad_group_ad.ad.responsive_display_ad.youtube_videos.asset'

2022-08-23 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Ben Karl and team,
Thanks for the explanation!

On Wednesday, August 17, 2022 at 7:31:23 PM UTC+3 adsapi wrote:

> Hi Oksana,
>
> I'm a developer relations engineer jumping in to help with this issue - 
> apologies for the delayed response.
>
> The reason you're receiving this error is that these two fields are not 
> directly selectable because they are part of a repeated field, 
> marketing_images. In the GAQL query language it's not possible to select 
> subfields from within a repeated field, this notating just indicates the 
> messages in the marketing_images repeated field have a field called asset.
>
> Our documentation indicates this here 
> 
>  by 
> stating that the field is not selectable. To obtain the data in that field 
> you need to only select ad_group_ad.ad.app_ad.youtube_videos 
> 
>  
> and iterate through the list on the client side.
>
> Hope that helps, please let me know if you have any additional questions.
>
> Best,
> [image: Google Logo] 
> Ben Karl 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dJgjo:ref
>

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Re: search_term_view report is empty while we see data in UI

2022-08-16 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks so much for getting in touch Sherwin and team! Sent request / 
response detailed log privately. 

On Monday, August 15, 2022 at 1:10:50 PM UTC+3 adsapi wrote:

> Hi Oksana,
>
> Thank you for reaching us out. I am Sherwin from Google Ads API support 
> team. I hope that you are doing well today.
>
> That will be great, Oksana. Let us investigate the issue why is it that 
> you are unable to pull any data when you are trying to execute a 
> search_term_view 
>  
> report. 
> Could you please provide us the complete request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your end? You can provide it via Reply privately to author option. If 
> this option is not available, then send it instead on this email address 
> *googleadsa...@google.com*. If you haven't enabled the logging yet, 
> logging can be enabled by navigating to the Client libraries > Your client 
> library (ex. Java) > Logging documentation, which you can access from this
>  link 
> . 
> Add to that, please provide also the full screenshot of the Ui of the 
> search term view.
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dKhXc:ref
>

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Re: The following fields may not be used in SELECT clause: 'ad_group_ad.ad.responsive_display_ad.marketing_images.asset', 'ad_group_ad.ad.responsive_display_ad.youtube_videos.asset'

2022-08-15 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello!
Just wanted to confirm that my question is still actual. 
Thanks,
Oksana

On Thursday, August 11, 2022 at 4:17:49 PM UTC+3 Oksana Sulyma wrote:

> Hi Google Ads API support team!
> I have the next issue:
>
> Host: "googleads.googleapis.com", Method: 
> "/google.ads.googleads.v11.services.GoogleAdsService/SearchStream", 
> CustomerId: hidden, RequestId: "VGS08iw7j0LjMzEYE6owQQ", IsFault: 1, 
> FaultMessage: "["The following fields may not be used in SELECT clause: 
> 'ad_group_ad.ad.responsive_display_ad.marketing_images.asset', 
> 'ad_group_ad.ad.responsive_display_ad.youtube_videos.asset'."]"  
> [2022-08-11T13:04:07.322330+00:00] google-ads.NOTICE: Request
> ---
> Method Name: 
> /google.ads.googleads.v11.services.GoogleAdsService/SearchStream
> Host: googleads.googleapis.com
> Headers: {
> "x-goog-api-client": "gl-php\/8.0.12 gccl\/16.0.0 gapic\/16.0.0 
> gax\/1.14.0 grpc\/1.42.0 rest\/1.14.0 pb\/3.19.1+c",
> "x-goog-request-params": "customer_id=hidden",
> "developer-token": "REDACTED",
> "login-customer-id": "hidden"
> }
>
> "query":"SELECT campaign.id, ad_group.id, segments.ad_network_type, 
> ad_group_ad.ad.id, ad_group_ad.ad.type, ad_group_ad.status, 
> ad_group_ad.ad.final_app_urls, ad_group_ad.ad.final_mobile_urls, 
> ad_group_ad.ad.final_urls, ad_group_ad.ad.display_url, ad_group_ad.labels, 
> ad_group_ad.ad.expanded_text_ad.headline_part1, 
> ad_group_ad.ad.expanded_text_ad.headline_part2, 
> ad_group_ad.ad.expanded_text_ad.headline_part3, 
> ad_group_ad.ad.expanded_text_ad.path1, 
> ad_group_ad.ad.expanded_text_ad.path2, 
> ad_group_ad.ad.expanded_text_ad.description, 
> ad_group_ad.ad.expanded_text_ad.description2, ad_group_ad.ad.name, 
> ad_group_ad.ad.image_ad.name, ad_group_ad.ad.image_ad.pixel_height, 
> ad_group_ad.ad.image_ad.pixel_width, ad_group_ad.ad.image_ad.image_url, 
> ad_group_ad.ad.image_ad.preview_image_url, 
> ad_group_ad.ad.image_ad.preview_pixel_height, 
> ad_group_ad.ad.image_ad.preview_pixel_width, 
> ad_group_ad.ad.call_ad.phone_number, ad_group_ad.ad.call_ad.description1, 
> ad_group_ad.ad.call_ad.description2, ad_group_ad.ad.call_ad.business_name, 
> ad_group_ad.ad.call_ad.headline1, ad_group_ad.ad.call_ad.headline2, 
> ad_group_ad.ad.call_ad.call_tracked, 
> ad_group_ad.ad.call_ad.disable_call_conversion, 
> ad_group_ad.ad.call_ad.phone_number_verification_url, 
> ad_group_ad.ad.call_ad.conversion_action, 
> ad_group_ad.ad.call_ad.conversion_reporting_state, 
> ad_group_ad.ad.call_ad.path1, ad_group_ad.ad.call_ad.path2, 
> ad_group_ad.ad.text_ad.headline, ad_group_ad.ad.text_ad.description1, 
> ad_group_ad.ad.text_ad.description2, 
> ad_group_ad.ad.responsive_display_ad.headlines, 
> ad_group_ad.ad.responsive_display_ad.long_headline, 
> ad_group_ad.ad.responsive_display_ad.descriptions, 
> ad_group_ad.ad.responsive_display_ad.business_name, 
> ad_group_ad.ad.responsive_display_ad.logo_images, 
> ad_group_ad.ad.responsive_display_ad.square_logo_images, 
> ad_group_ad.ad.responsive_display_ad.square_marketing_images, 
> ad_group_ad.ad.responsive_display_ad.marketing_images, 
> ad_group_ad.ad.responsive_display_ad.marketing_images.asset, 
> ad_group_ad.ad.responsive_display_ad.youtube_videos, 
> ad_group_ad.ad.responsive_display_ad.youtube_videos.asset, 
> ad_group_ad.ad.responsive_display_ad.format_setting, 
> ad_group_ad.ad.responsive_display_ad.main_color, 
> ad_group_ad.ad.responsive_display_ad.accent_color, 
> ad_group_ad.ad.responsive_display_ad.allow_flexible_color, 
> ad_group_ad.ad.responsive_display_ad.call_to_action_text, 
> ad_group_ad.ad.responsive_display_ad.price_prefix, 
> ad_group_ad.ad.responsive_display_ad.promo_text, 
> ad_group_ad.ad.responsive_search_ad.headlines, 
> ad_group_ad.ad.responsive_search_ad.descriptions, 
> ad_group_ad.ad.responsive_search_ad.path1, 
> ad_group_ad.ad.responsive_search_ad.path2, 
> ad_group_ad.ad.expanded_dynamic_search_ad.description, 
> ad_group_ad.ad.expanded_dynamic_search_ad.description2, segments.date, 
> metrics.impressions, metrics.clicks, metrics.cost_micros, 
> metrics.conversions, metrics.conversions_value, 
> metrics.view_through_conversions, metrics.all_conversions, 
> metrics.all_conversions_value, metrics.cross_device_conversions, 
> metrics.engagements, metrics.interactions, 
> metrics.video_quartile_p100_rate, metrics.video_quartile_p25_rate, 
> metrics.video_quartile_p50_rate, metrics.video_quartile_p75_rate, 
> metrics.video_views, metrics.gmail_forwards, metrics.gmail_saves, 
> metrics.gmail_secondary_clicks, metrics.active_view_impressions, 
> metrics.active_view_measurable_impression

Re: search_term_view report is empty while we see data in UI

2022-08-15 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello! Just wanted to confirm that my question is still actual. Thanks in 
advance for your response!

On Friday, August 12, 2022 at 8:20:37 AM UTC+3 Oksana Sulyma wrote:

> Hi Google Ads API team!
> I pull data with search_term_view 
> <https://developers.google.com/google-ads/api/fields/v11/search_term_view>
>  report.
> It comes empty for one of accounts we serve, while there is data in google 
> Ads UI shown.
> Could you please help me to understand this discrepancy, may be there is 
> some limitations? 
> Will be happy to send detailed log in private message!
> Thanks,
> Oksana
>

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Re: Responsive Display Ad Assets - get Headlines, Descriptions

2022-08-11 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Oh, ans also I have question #3:
Is there a way to pull assets info for specific ad_group_ad.ad.id?  

On Thursday, August 11, 2022 at 6:38:14 PM UTC+3 Oksana Sulyma wrote:

> Hi Google Ads API support team!
> My questions are related to Ads of type = responsive_display_ad.
> 1. I pull 
> https://developers.google.com/static/google-ads/api/fields/v11/ad_group_ad#ad_group_ad.ad.responsive_display_ad.marketing_images
>  
> field and get asset ids for marketing_images. Then I pull 
> https://developers.google.com/google-ads/api/fields/v11/asset#asset.image_asset.full_size.url
>  
> and get image previews for asset ids returned by previous query. Is this 
> correct way to get marketing_images url previews? 
> 2. For responsive_display_ad there is a list of headlines and descriptions 
> available in Google Ads Ui:
> [image: Screenshot 2022-08-11 at 18.33.45.png]
> Is there a way to pull this information from API? 
> https://developers.google.com/google-ads/api/fields/v11/asset#asset.type 
> doesn't serve types like headline or description. 
> Thanks in advance for your help!
> Oksana
>

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The following fields may not be used in SELECT clause: 'ad_group_ad.ad.responsive_display_ad.marketing_images.asset', 'ad_group_ad.ad.responsive_display_ad.youtube_videos.asset'

2022-08-11 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API support team!
I have the next issue:

Host: "googleads.googleapis.com", Method: 
"/google.ads.googleads.v11.services.GoogleAdsService/SearchStream", 
CustomerId: hidden, RequestId: "VGS08iw7j0LjMzEYE6owQQ", IsFault: 1, 
FaultMessage: "["The following fields may not be used in SELECT clause: 
'ad_group_ad.ad.responsive_display_ad.marketing_images.asset', 
'ad_group_ad.ad.responsive_display_ad.youtube_videos.asset'."]"  
[2022-08-11T13:04:07.322330+00:00] google-ads.NOTICE: Request
---
Method Name: 
/google.ads.googleads.v11.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.12 gccl\/16.0.0 gapic\/16.0.0 
gax\/1.14.0 grpc\/1.42.0 rest\/1.14.0 pb\/3.19.1+c",
"x-goog-request-params": "customer_id=hidden",
"developer-token": "REDACTED",
"login-customer-id": "hidden"
}

"query":"SELECT campaign.id, ad_group.id, segments.ad_network_type, 
ad_group_ad.ad.id, ad_group_ad.ad.type, ad_group_ad.status, 
ad_group_ad.ad.final_app_urls, ad_group_ad.ad.final_mobile_urls, 
ad_group_ad.ad.final_urls, ad_group_ad.ad.display_url, ad_group_ad.labels, 
ad_group_ad.ad.expanded_text_ad.headline_part1, 
ad_group_ad.ad.expanded_text_ad.headline_part2, 
ad_group_ad.ad.expanded_text_ad.headline_part3, 
ad_group_ad.ad.expanded_text_ad.path1, 
ad_group_ad.ad.expanded_text_ad.path2, 
ad_group_ad.ad.expanded_text_ad.description, 
ad_group_ad.ad.expanded_text_ad.description2, ad_group_ad.ad.name, 
ad_group_ad.ad.image_ad.name, ad_group_ad.ad.image_ad.pixel_height, 
ad_group_ad.ad.image_ad.pixel_width, ad_group_ad.ad.image_ad.image_url, 
ad_group_ad.ad.image_ad.preview_image_url, 
ad_group_ad.ad.image_ad.preview_pixel_height, 
ad_group_ad.ad.image_ad.preview_pixel_width, 
ad_group_ad.ad.call_ad.phone_number, ad_group_ad.ad.call_ad.description1, 
ad_group_ad.ad.call_ad.description2, ad_group_ad.ad.call_ad.business_name, 
ad_group_ad.ad.call_ad.headline1, ad_group_ad.ad.call_ad.headline2, 
ad_group_ad.ad.call_ad.call_tracked, 
ad_group_ad.ad.call_ad.disable_call_conversion, 
ad_group_ad.ad.call_ad.phone_number_verification_url, 
ad_group_ad.ad.call_ad.conversion_action, 
ad_group_ad.ad.call_ad.conversion_reporting_state, 
ad_group_ad.ad.call_ad.path1, ad_group_ad.ad.call_ad.path2, 
ad_group_ad.ad.text_ad.headline, ad_group_ad.ad.text_ad.description1, 
ad_group_ad.ad.text_ad.description2, 
ad_group_ad.ad.responsive_display_ad.headlines, 
ad_group_ad.ad.responsive_display_ad.long_headline, 
ad_group_ad.ad.responsive_display_ad.descriptions, 
ad_group_ad.ad.responsive_display_ad.business_name, 
ad_group_ad.ad.responsive_display_ad.logo_images, 
ad_group_ad.ad.responsive_display_ad.square_logo_images, 
ad_group_ad.ad.responsive_display_ad.square_marketing_images, 
ad_group_ad.ad.responsive_display_ad.marketing_images, 
ad_group_ad.ad.responsive_display_ad.marketing_images.asset, 
ad_group_ad.ad.responsive_display_ad.youtube_videos, 
ad_group_ad.ad.responsive_display_ad.youtube_videos.asset, 
ad_group_ad.ad.responsive_display_ad.format_setting, 
ad_group_ad.ad.responsive_display_ad.main_color, 
ad_group_ad.ad.responsive_display_ad.accent_color, 
ad_group_ad.ad.responsive_display_ad.allow_flexible_color, 
ad_group_ad.ad.responsive_display_ad.call_to_action_text, 
ad_group_ad.ad.responsive_display_ad.price_prefix, 
ad_group_ad.ad.responsive_display_ad.promo_text, 
ad_group_ad.ad.responsive_search_ad.headlines, 
ad_group_ad.ad.responsive_search_ad.descriptions, 
ad_group_ad.ad.responsive_search_ad.path1, 
ad_group_ad.ad.responsive_search_ad.path2, 
ad_group_ad.ad.expanded_dynamic_search_ad.description, 
ad_group_ad.ad.expanded_dynamic_search_ad.description2, segments.date, 
metrics.impressions, metrics.clicks, metrics.cost_micros, 
metrics.conversions, metrics.conversions_value, 
metrics.view_through_conversions, metrics.all_conversions, 
metrics.all_conversions_value, metrics.cross_device_conversions, 
metrics.engagements, metrics.interactions, 
metrics.video_quartile_p100_rate, metrics.video_quartile_p25_rate, 
metrics.video_quartile_p50_rate, metrics.video_quartile_p75_rate, 
metrics.video_views, metrics.gmail_forwards, metrics.gmail_saves, 
metrics.gmail_secondary_clicks, metrics.active_view_impressions, 
metrics.active_view_measurable_impressions, 
metrics.active_view_measurable_cost_micros, metrics.average_page_views, 
metrics.average_time_on_site, metrics.percent_new_visitors, 
metrics.bounce_rate FROM ad_group_ad WHERE segments.date>='2022-07-01' AND 
segments.date<='2022-08-10'  ORDER BY segments.date DESC "

Response
---
Headers: {
"request-id": "VGS08iw7j0LjMzEYE6owQQ",
"date": "Thu, 11 Aug 2022 13:04:07 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""
}

Fault
---
Status code: 3
Details: Request contains an invalid argument.
Failure: 

Re: Discrepancy between metrics.video_quartile_*_rate and google Ads UI

2022-06-17 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Anthony and team! Details are sent in private message. Thank you!

On Thursday, June 16, 2022 at 4:20:25 PM UTC+3 adsapi wrote:

> Hi Oksana,
>
> Thank you for reaching out to our API support team.
>
> To assist you even further, could you please send us the complete request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your end where we can see the error? Also, provide a full-screenshot of 
> the Google Ads UI so that we can check it as well. You can provide it via a 
> reply privately to the author option. If this option is not available, then 
> send it instead on this email address googleadsa...@google.com.
>
>
> Best,
> [image: Google Logo] 
> Anthony Cyril 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2bwxlr:ref
>

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Discrepancy between metrics.video_quartile_*_rate and google Ads UI

2022-06-16 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API support team!
I pull report Campaign report 
with metrics.video_quartile_p25_rate, metrics.video_quartile_p50_rate, 
metrics.video_quartile_p50_rate, metrics.video_quartile_p100_rate 
included.
https://developers.google.com/google-ads/api/fields/v11/campaign#metrics.video_quartile_p100_rate
Get very accurate values like 0.76829268292683. All the other metrics I 
pull like impressions, video_views, etc match Google Ads UI, but for 
summary video quartiles I get small discrepancy, like 1%-2%. 
My formula to get total 'Video Played to.. ' is like:
SUM(video_quartile25_rate*impression)/SUM(impression) 
Here is an example of discrepancy.
Google Ads UI:
[image: Screenshot 2022-06-16 at 14.07.01.png]
API result with formula:
[image: Screenshot 2022-06-16 at 14.10.21.png]
I suspect I miss something in my formula. Could you please help to 
understand why my summaries for 'Video Played to.. ' don't match UI? Will 
be happy to provide additional details privately.
Thanks in advance!
oksana

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Re: AuthorizationError.TWO_STEP_VERIFICATION_NOT_ENROLLED error returned by AdWords API

2022-04-11 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi! any information on my question will be highly appreciated! 

On Wednesday, March 30, 2022 at 6:20:16 PM UTC+3 Oksana Sulyma wrote:

> Hello, just wanted to confirm that we still need an answer to this 
> question. Thanks!
>
> On Wednesday, March 23, 2022 at 11:50:46 AM UTC+2 Oksana Sulyma wrote:
>
>> Hello Google Ads API team,
>> We have an issue our customer is very upset about. 
>> For one of the multiple accounts we serve we 
>> get AuthorizationError.TWO_STEP_VERIFICATION_NOT_ENROLLED error while 
>> querying
>>
>> https://developers.google.com/adwords/api/docs/reference/v201809/CampaignService
>> .
>> Our customer sent a screenshot confirming that 2 step verification is. 
>> configured for this account. What is interesting, when I query Ads API 
>> https://developers.google.com/google-ads/api/fields/v10/campaign 
>> service, I get successful response for the same account.
>> What could be a problem ?I'll be happy to share details in private 
>> message.
>> Thank you in advance!
>> Oksana
>>
>

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Re: Google ADS API location_view clarifications

2022-03-24 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello! 
I just wanted to share the response I got via private message in case it 
might be helpful for other people: 

Hi Oksana,

Thanks for getting back to us.

Kindly note that there isn't a complete 1:1 mapping of AdWords reports to 
Google Ads reports. Most of the data is still accessible but not always in 
the same resources, and for the most part those changes were made to fix 
limitations in some AdWords reports where, for example, metrics may have 
been confusing or misleading in the way they were presented.

For your specific question - it appears as though the only difference 
between the geographic_view and the user_location_view is that the former 
exposes location_type while the latter exposes targeting_location. This is 
why you received an error on the query migration tool. As per report 
mapping for  GEO_PERFORMANCE_REPORT, you can find it in the Google Ads API 
from the* geographic_view* 
<https://developers.google.com/google-ads/api/fields/v10/geographic_view?hl=en>
 and* user_location_view* 
<https://developers.google.com/google-ads/api/fields/v10/user_location_view?hl=en>
 reports. 
Both reports have the same segments and metrics fields. If you still 
observe any discrepancy in the Google Ads API , please provide the complete 
request and response logs so that I can impersonate it on my end.

Regards,
Yasar
Google Ads API Team

Thanks Yasar, this was helpful and I was able to get data match in 
* geographic_view* 
<https://developers.google.com/google-ads/api/fields/v10/geographic_view?hl=en>
 + geographic_view.location_typ 
<https://developers.google.com/google-ads/api/fields/v9/geographic_view#geographic_view.location_type>e='LOCATION_OF_PRESENCE'
 
filter, while I had to give up targeting_location field.
 

On Tuesday, March 22, 2022 at 8:47:04 PM UTC+2 Oksana Sulyma wrote:

> Hi Nirmita! I've just 'replied to author' with my questions. Thanks in 
> advance! Oksana
>
> On Monday, March 14, 2022 at 9:15:35 PM UTC+2 adsapi wrote:
>
>> Hi Oksana,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> With regards to your concern, you can use geographic_view.location_typ 
>> <https://developers.google.com/google-ads/api/fields/v9/geographic_view#geographic_view.location_type>e='LOCATION_OF_PRESENCE'
>>  
>> field form geographic_view report. Let me know if you have any question.
>>
>> Thanks,
>> [image: Google Logo] 
>> Nirmita 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2Yl2xI:ref
>>
>

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Re: Google ADS API location_view clarifications

2022-03-14 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi guys, 
I see a lot of other later topics being addressed, but not this one... 
I'll really appreciate any help on my. question. 

On Friday, March 11, 2022 at 10:21:51 AM UTC+2 Oksana Sulyma wrote:

> Hi Google Ads API suport team.
> I have a question to confirm with you. Working at migration from AdWords 
> API to Ads API according to this guide 
> <https://developers.google.com/google-ads/api/docs/migration/mapping?hl=en#geo_performance>
>  . 
> For AdWords API we used geo-performance-report 
> <https://developers.google.com/adwords/api/docs/appendix/reports/geo-performance-report>
>  
> with the next predicate:
>  IsTargetingLocation IN [true, false] AND 
> LocationType = LOCATION_OF_PRESENCE
> to get *User locations data.*
> Will it be correct to use location_view 
> <https://developers.google.com/google-ads/api/fields/v10/location_view> 
> instead 
> fro Google Ads API? Just with no filters? 
> Thank you!
> Oksana
>

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Clarification on 'topic_view' 'ad_group_criterion.topic.path' and 'ad_group.targeting_setting.target_restrictions' fields

2022-03-07 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello Google Ads API support team,
I've been following this 
guide 
https://developers.google.com/google-ads/api/docs/migration/mapping?hl=en#display_topics_performance
 
to migrate Display Topics report from Google AdWords API to Google Ads API.
I have 2 questions.
1. Criteria = ad_group_criterion.topic.path.
In Google AdWords API report we had values like "Sports", "News" for this 
field. Running the same request for  Google Ads API I get values like 
"topic":{"path":["","Sports"]}}, "topic":{"path":["","News"]}}. I wonder if 
it will be correct to just extract second element from path array to get 
what we got from Google AdWords API? Wasn't able to find documentation on 
topic structure.
2. IsRestrict = ad_group.targeting_setting.target_restrictions.
In Google Adwords report we got 'true' values as example, but from Google 
Ads I get values like 
[{"targetingDimension":"PLACEMENT","bidOnly":false},{"targetingDimension":"TOPIC","bidOnly":false},{"targetingDimension":"AUDIENCE","bidOnly":false},{"targetingDimension":"GENDER","bidOnly":true},{"targetingDimension":"AGE_RANGE","bidOnly":true},{"targetingDimension":"PARENTAL_STATUS","bidOnly":true},{"targetingDimension":"INCOME_RANGE","bidOnly":true}]
instead. 
Is there any way to get just true or false values similarly to Google 
Adwords? 
Thanks in advance!

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Re: Exponential format for conversion_value

2022-02-23 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Thanks Yasar! 
Yes we added number format conversion at our side, but we are still interested 
in this question comments from your team!
Thanks,
Oksana

> On 23 Feb 2022, at 05:57, 'Google Ads API Forum Advisor' via Google Ads API 
> and AdWords API Forum  wrote:
> 
> Hi Oksana,
> 
> Thanks for getting back to us with the requested information.
> 
> Allow me to raise the behavior observed with my team. We will reach out to 
> you as soon as possible.
> 
> In the meantime, you may also consider converting to number format as 
> mentioned in this stackoverflow thread 
> 
>  for further processing in PHP code.
> 
> Regards,
> 
>   
> Yasar
> Google Ads API Team
>  
> 
> 
> ref:_00D1U1174p._5004Q2Wxgl6:ref
> 
> -- 
> -- 
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> 
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Re: Exponential format for conversion_value

2022-02-22 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Ernie!
Sent the details in private message, thank you!

On Tuesday, February 22, 2022 at 6:31:21 AM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Also, please provide the information that I requested via *Reply 
> privately to author* option. If this option is not available, then send 
> it instead on this email address googleadsa...@google.com.
>
>
> "*To take a closer look at the issue, could you provide the 
> complete request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request 
> header 
> 
>  generated 
> on your end where we can see the value that you are referring to?*"
>
> Regards,
> [image: Google Logo] 
> Ernie John 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Wxgl6:ref
>

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Exponential format for conversion_value

2022-02-21 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello Google Ads API team!
I get "conversionsValue":1.0001e-05 querying landing_page_view 
(Ads API). 
Request: 
{"customerId":"hidden","query":"SELECT campaign.id, ad_group.id, 
expanded_landing_page_view.expanded_final_url, 
landing_page_view.unexpanded_final_url, segments.ad_network_type, 
segments.date, metrics.speed_score, metrics.clicks, metrics.cost_micros, 
metrics.impressions, metrics.all_conversions, metrics.conversions, 
metrics.conversions_value, metrics.cross_device_conversions, 
metrics.mobile_friendly_clicks_percentage, 
metrics.valid_accelerated_mobile_pages_clicks_percentage FROM 
landing_page_view WHERE segments.date>='2022-01-20' AND 
segments.date<='2022-01-20'  ORDER BY segments.date DESC "}
I wonder if there is some API setting to not get numbers in exponential 
format.
Can provide more details of request / response if needed. 
Please help!
Thanks,
Oksana

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Re: Google Ads geographic_view report misses data

2022-02-10 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Follow up question sent in one more private email. Thanks!

On Tuesday, February 8, 2022 at 12:21:11 PM UTC+2 Oksana Sulyma wrote:

> Hi Aryeh,
> I appreciate your help very much. The answer makes a lot of sense to me. I 
> can confirm that I got data match.
> Is it possible to edit your previous comment and remove customer_id from 
> public visibility? 
> Thanks again,
> Oksana
>
> On Monday, February 7, 2022 at 9:17:38 PM UTC+2 adsapi wrote:
>
>> Hi Oksana,
>>
>> I ran your Ads API report with modification  and summary row returned 
>> like AdWords:
>>   
>>
>>
>> curl -v 
>> "https://googleads.googleapis.com/v9/customers/1329679017/googleAds:search; \
>>
>> --header "Content-Type: application/json" \
>>
>> --header "developer-token:{}" \
>>
>> --header "Authorization: Bearer {}" \
>>
>> --data '{
>>
>> "query": "SELECT campaign.id, ad_group.id, segments.ad_network_type, 
>> geographic_view.country_criterion_id, 
>> segments.geo_target_most_specific_location, segments.date, 
>> metrics.impressions, metrics.clicks, metrics.cost_micros, 
>> metrics.conversions, metrics.view_through_conversions, 
>> metrics.conversions_value, metrics.video_views, metrics.all_conversions, 
>> metrics.all_conversions_value, metrics.cross_device_conversions, 
>> metrics.interactions FROM geographic_view WHERE segments.date = 20220115 AND 
>> ad_group.id = 123224461846" , "returnTotalResultsCount": true, 
>> "summaryRowSetting": "SUMMARY_ROW_WITH_RESULTS" }'
>>
>>  "summaryRow": {
>>
>>   "metrics": {
>>
>>"clicks": "39",
>>
>>"videoViews": "0",
>>
>>"viewThroughConversions": "0",
>>
>>"conversionsValue": 0,
>>
>>"conversions": 0,
>>
>>"costMicros": "29506445",
>>
>>"allConversionsValue": 0,
>>
>>"allConversions": 21,
>>
>>"impressions": "1851",
>>
>>"interactions": "40"
>>
>>   }
>>
>>  }
>>
>> Note that Ads API excludes metrics that don't fit into each and every 
>> segmentation field 
>> <https://developers.google.com/google-ads/api/docs/reporting/segmentation#selectability_between_segments_and_metrics>,
>>  
>> hence when including segments.geo_target_region and/or 
>> segments.geo_target_metro you run the risk of losing metrics that don't 
>> fit. To get all the encompassing geo targets you can run a 
>> geo_target_constant 
>> report 
>> <https://developers.google.com/google-ads/api/fields/v9/geo_target_constant> 
>> and walk up  the geo_target_constant.parent_geo_target field 
>> <https://developers.google.com/google-ads/api/fields/v9/geo_target_constant#geo_target_constant.parent_geo_target>.
>>  
>> Also, Ads API segments by location type of area of interest and location of 
>> presence. I added the LocationType field to AdWords report to split the 
>> rows. 
>>
>> Regards,
>>
>> [image: Google Logo] 
>> Aryeh Baker 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2W3xu1:ref
>>
>

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Re: Google Ads geographic_view report misses data

2022-02-04 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Also if I remove 
geographic_view.country_criterion_id,
segments.geo_target_region,
segments.geo_target_metro,
from my report definition For Google Ads API call, I still get the same 
numbers (smaller than expected).
(Actually I need these fields, just trying to guess what could be wrong 
with segmentation / filtering)

On Friday, February 4, 2022 at 5:09:32 PM UTC+2 Oksana Sulyma wrote:

> Hi Aryeh,
>
> "Could you try taking out segments.geo_target_region, 
> segments.geo_target_metro and replacing them 
> with segments.geo_target_most_specific_location? " - just tried this, no 
> change in summaries.
>
> Sent you complete request and response info in private message.
>
> Will appreciate any other ideas.
>
> Also this discrepancy exists for many client of us, so my guess is that I 
> meet something in report definition. However I was following this migration 
> guide 
> https://developers.google.com/google-ads/api/docs/migration/mapping#geo_performance.
>  
>
>
> Thanks,
> Oksana
>
>
> On Thursday, February 3, 2022 at 10:58:15 PM UTC+2 adsapi wrote:
>
>> Hi Oksana,
>>
>> Could you try taking out segments.geo_target_region, 
>> segments.geo_target_metro and replacing them 
>> with segments.geo_target_most_specific_location? I am asking this because 
>> you are filtering out all metrics that aren't from a region and a metro 
>> area.
>>
>> If this still doesn't fix the issue, could you privately send us a full 
>> report definition from each API with account Id's combined with a full 
>> screen screenshot of the UI that is supposed to match?
>>
>> Regards,
>>
>> [image: Google Logo] 
>> Aryeh Baker 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2W3xu1:ref
>>
>

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Re: Google Ads geographic_view report misses data

2022-02-04 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Aryeh,

"Could you try taking out segments.geo_target_region, 
segments.geo_target_metro and replacing them 
with segments.geo_target_most_specific_location? " - just tried this, no 
change in summaries.

Sent you complete request and response info in private message.

Will appreciate any other ideas.

Also this discrepancy exists for many client of us, so my guess is that I 
meet something in report definition. However I was following this migration 
guide 
https://developers.google.com/google-ads/api/docs/migration/mapping#geo_performance.
 


Thanks,
Oksana


On Thursday, February 3, 2022 at 10:58:15 PM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Could you try taking out segments.geo_target_region, 
> segments.geo_target_metro and replacing them 
> with segments.geo_target_most_specific_location? I am asking this because 
> you are filtering out all metrics that aren't from a region and a metro 
> area.
>
> If this still doesn't fix the issue, could you privately send us a full 
> report definition from each API with account Id's combined with a full 
> screen screenshot of the UI that is supposed to match?
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2W3xu1:ref
>

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Re: Google Ads geographic_view report misses data

2022-02-04 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Aryeh,

"Could you try taking out segments.geo_target_region, 
segments.geo_target_metro and replacing them 
with segments.geo_target_most_specific_location? " - just tried this, no 
change in summaries.

Any other ideas?
On Thursday, February 3, 2022 at 10:58:15 PM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Could you try taking out segments.geo_target_region, 
> segments.geo_target_metro and replacing them 
> with segments.geo_target_most_specific_location? I am asking this because 
> you are filtering out all metrics that aren't from a region and a metro 
> area.
>
> If this still doesn't fix the issue, could you privately send us a full 
> report definition from each API with account Id's combined with a full 
> screen screenshot of the UI that is supposed to match?
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2W3xu1:ref
>

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Google Ads geographic_view report misses data

2022-02-03 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads / AdWords API support team!
We are in process of migration from AdWords API to Ads API and I have a 
question on geographic_view.
I have 2 reports for the same account_id / date got from AdWords API 
https://developers.google.com/adwords/api/docs/appendix/reports/geo-performance-report
 
and Ads 
API 
https://developers.google.com/google-ads/api/fields/v9/geographic_view?hl=en. 
Data for Clicks, Impressions, other metrics differs. Data got from AdWords 
API matches Campaign report data. I wonder what could be missed, may be 
some filters, or wrong segments usage...

Here are my reports definitions for comparison.
Google Adwords:
https://adwords.google.com/api/adwords/cm/v201809;> 
 CampaignId AdGroupId 
AdNetworkType1 CityCriteriaId 
CountryCriteriaId RegionCriteriaId 
MetroCriteriaId Date 
Impressions Clicks Cost 
Conversions ViewThroughConversions 
ConversionValue VideoViews 
AllConversions AllConversionValue 
CrossDeviceConversions Interactions 
 AdGroupId IN *my 
adgroup id*   
2022011520220115  
adwords_adgroup_geo 
GEO_PERFORMANCE_REPORT 
CUSTOM_DATE 
CSV 
Summary result: Impressions = 1851, Clicks = 39, Rows 521.

Google Ads:
Request: 
{"customerId":"*my customer id*","query":"SELECT campaign.id, ad_group.id, 
segments.ad_network_type, segments.geo_target_city, 
geographic_view.country_criterion_id, segments.geo_target_region, 
segments.geo_target_metro, segments.date, metrics.impressions, 
metrics.clicks, metrics.cost_micros, metrics.conversions, 
metrics.view_through_conversions, metrics.conversions_value, 
metrics.video_views, metrics.all_conversions, 
metrics.all_conversions_value, metrics.cross_device_conversions, 
metrics.interactions FROM geographic_view WHERE segments.date>='2022-01-15' 
AND segments.date<='2022-01-15'  ORDER BY segments.date DESC "}
Summary result: Impressions = 1555, Clicks = 32, Rows 498.

I'll be happy to provide complete details privately if needed. But may be 
some miss is already visible from report definition. Goal is to get same 
result from Google Ads API which I have from Google AdWords API.

Thanks so much for looking at this!
Oksana

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Re: Avoiding CUSTOMER_NOT_ENABLED error

2022-01-24 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Peter,
Thanks for responding, I've just sent debugging info in private message.
However it might be not worth to check that details as I'm interested in 
general adswer:

The problem is I see Failure: 
{"errors":[{"errorCode":{"authorizationError":"CUSTOMER_NOT_ENABLED"},"message":"The
 
customer can't be used because it isn't enabled."}],"requestId":"*"}  
only in debug logs. I'm following the code of this official example 
https://github.com/googleads/google-ads-php/blob/24928aeaf39acdab213f714b61b40828b1b8c8ec/examples/AccountManagement/GetAccountHierarchy.php
and I get only 'Given value is not an instance of Google\Protobuf\Any.' 
message when I try - catch:
try {
$accounts_hierarchy += 
$this->createCustomerClientToHierarchy($root_customer_id);
} catch (Throwable $error) {
print_r($error->getMessage()); -> outputs  'Given value is not an instance 
of Google\Protobuf\Any.'
}

I wonder how can I modify the code to get exact error info 
""errors":[{"errorCode":{"authorizationError":"CUSTOMER_NOT_ENABLED"},"message":"The
 
customer can't be used because it isn't enabled."}" ?

Thanks!
On Monday, January 24, 2022 at 7:38:04 AM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Thank you for reaching out and for providing these details.
>
> However, in order for our team to investigate further the cause of the 
> CUSTOMER_NOT_ENABLED 
> 
>  
> error, could you also provide the complete request 
> 
>  
> and response 
> 
>  
> logs, with the request-id 
> 
> ?
>
> If you haven't yet, logging can be enabled by referring to this PHP 
> logging 
> 
>  
> guide. You may then send the requested information via the *Reply 
> privately to author* option, and if this option is not available, you may 
> send the details directly to our googleadsa...@google.com alias instead.
>
> In addition, could you also confirm if the account in your API request is 
> cancelled 
> or inactive 
> ?
>  
> If yes, you will need to reactivate 
> 
>  
> them first before you may manage its details via the API.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2VOH6Z:ref
>

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Avoiding CUSTOMER_NOT_ENABLED error

2022-01-21 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hello Google Ads API team,
I'm using Google-ads-php library and following this example:
https://github.com/googleads/google-ads-php/blob/24928aeaf39acdab213f714b61b40828b1b8c8ec/examples/AccountManagement/GetAccountHierarchy.php

In this code part I get an error for at line 235 for code

foreach ($stream->iterateAllElements() as $googleAdsRow) ...

Error is:

Fatal error: Uncaught TypeError: Given value is not an instance of 
Google\Protobuf\Any. in ...google/common-protos/src/Rpc/Status.php:64

>From the fetch logs I see call fault:

Fault
---
Status code: 7
Details: The caller does not have permission
Failure: 
{"errors":[{"errorCode":{"authorizationError":"CUSTOMER_NOT_ENABLED"},"message":"The
 
customer can't be used because it isn't 
enabled."}],"requestId":"Pn8ta2UONRLjpkCqgIPQtA"}  

And my question is how can I check that customer is enabled with separate 
API call may be?

I take customers list from 
$customerServiceClient->listAccessibleCustomers() response. I get 19 
customers ids as response and 2 of them are 'not enabled'. Can provide 
account details in private message. Basically I'm interested in info how 
can I catch this error preventively. 

Thanks in advance!

Oksana

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Re: No DISPLAY network data for keyword_view

2021-12-10 Thread 'Oksana Sulyma' via AdWords API and Google Ads API Forum
Thanks guys!
And my last question is next.
"Yes, I can confirm that your understanding is correct that the special 
criterion IDs such as *306* and *300* will no longer be included in 
the Google Ads API." 
Do you have a documentation article on this handy? May be in API migration 
section. 
Thank you!
Oksana

On Friday, December 10, 2021 at 4:09:01 AM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Thank you for the reply. I am also a member of the Google Ads API team and 
> let me provide support to your concern.
>
> Yes, I can confirm that your understanding is correct that the special 
> criterion IDs such as *306* and *300* will no longer be included 
> in the Google Ads API. As for your concern in the Ui, I am afraid that this 
> is outside of our expertise already so I would not be able to provide any 
> comments here. With this, I would suggest to reach out to the product team 
> via this link  to raise 
> your question and concern about updating it.
>
> Moving forward to your next question, I can see that the 
> *segments.ad_network_type* is exactly mapped in the UI as there is only 
> one segment field for this information here. With this, I would suggest to 
> reach out as well to the product team for this question as they are more 
> equipped to provide comments on how the data is accumulated and be returned 
> in the API response.
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2SbPja:ref
>

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Re: No DISPLAY network data for keyword_view

2021-12-09 Thread 'Oksana Sulyma' via AdWords API and Google Ads API Forum
Hi Aryen and team,
I'm not sure I understand the answer completely. 

"I reproduced the discrepancies, however, when filtering out enabled 
Content, with keyword Id of 300 

 and AutomaticContent, 
with keyword Id of 306 

 the 
reports almost matched."
The links provided follow to Google AdWords API. 
Do you say that keyword Id of 300 

 and keyword Id of 306 

 are 
not included to *Google Ads* reports by default? 
And there is no way to get them? 
Speaking of new UI and Keywords data view, all Special Criterion Ids 

 info 
isn't shown there as well, is this correct?
And for new UI (sorry we are just API users so not really familiar with UI) 
- are there some plans to deprecate OLD UI? As currently there could be 
complains for discrepancy between old UI and Ads API.

And one more question. 
>From 
https://developers.google.com/google-ads/api/docs/migration/mapping#keywords_performance
 
:

AdNetworkType1 => AdNetworkType1 and AdNetworkType2 have been combined into 
segments.ad_network_type

Using Google AdWords API we stored data with AdNetworkType1 granularity 
(didn't pull AdNetworkType2 at all).
In Google Ads there seems to be only segments.ad_network_type => 
combination of AdNetworkType1 and AdNetworkType2 granularity available.
Do you have any information on what "combination" means, may be rule 
documented? 
Like 
if 'AdNetworkType1' = 'Search Network' and 'AdNetworkType2' = 'Google 
search'   segments.ad_network_type will be 'SEARCH'
if 'AdNetworkType1' = 'Search Network' and 'AdNetworkType2' = 'Search 
partners'   segments.ad_network_type will be 'SEARCH'
etc

Thanks so much for your help! Doing only first steps in migration to new 
Google Ads API and having the answers to our questions is priceless!
Oksana
On Thursday, December 9, 2021 at 12:54:52 AM UTC+2 adsapi wrote:

> Hi Oksana,
>
> Thank you for sending us your report definitions. I reproduced the 
> discrepancies, however, when filtering out enabled Content, with keyword 
> Id of 300 
> 
>  
> and AutomaticContent, with keyword Id of 306 
> 
>  
> the reports almost matched.
>
> Note that the Ads API report exactly matches the display keywords screen 
> in the UI because the new Ads API was designed to correlate to the new UI.
>
> You can see in the UI an aggregated Expansion and optimized targeting that 
> matches AutomaticContent in the content - Display Video Keywords screen in 
> the UI but there is no way to access this in the new Ads API. 
> 'display_keyword_view' doesn't show any display keyword metrics for that 
> day. Feel free to get back to us.
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>  
>
> ref:_00D1U1174p._5004Q2SbPja:ref
>

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Re: No DISPLAY network data for keyword_view

2021-12-07 Thread 'Oksana Sulyma' via AdWords API and Google Ads API Forum
Thank you! Just responded with complete DEBUG level log  privately. 

On Tuesday, December 7, 2021 at 10:44:02 AM UTC+2 adsapi wrote:

> Hi Oksana,
>
>  
>
> Thank you for providing the requested information. However, the logging 
> level of your Google Ads API request seems to only be at INFO level. We 
> would need the logs at DEBUG level in order to further investigate the 
> issue. As previously adviced by my colleague, logging instructions can be 
> found by navigating to the Client libraries > Your client library (ex. 
> Java) > Logging documentation, which you can access from this *link* 
> . You may 
> send the logs again to us via *Reply privately to author* option or send 
> it directly to googleadsa...@google.com.
>
>  
>
> Also, I've noticed that there's a lot of filters in your AdWords API 
> report. Please note that when comparing reports between AdWords and Google 
> Ads APIs, all the fields and filters used should also be the same.
>
>  
>
> Regards,
> [image: Google Logo] 
> Kevin Gil Soriano 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2SbPja:ref
>

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Re: No DISPLAY network data for keyword_view

2021-12-06 Thread 'Oksana Sulyma' via AdWords API and Google Ads API Forum
Thanks a lot! Questions answers are sent in private response to author.

On Monday, December 6, 2021 at 11:55:50 AM UTC+2 adsapi wrote:

> Hi,
>
> Thanks for reaching out to us.
>
> Since you mentioned that you noticed a data discrepancy issue for the 
> keyword_view report, then for us to investigate further data discrepancies 
> between the Google Ads API and AdWords API, could you please provide us 
> with the following details below?
>
>- provide the complete SOAP *request* 
>
> 
>  
>and *response* 
>
> 
>  
>logs generated on your end 
>- As for Google Ads API, you can provide the complete *request* 
>
> 
>  
>and *response* 
>
> 
>  
>logs with *request ID* 
>
> 
>  
>generated on your end 
>- Screenshots from the UI showing data matching with either of API 
>result 
>- Sample comparison of the Ads API and AdWords API where we can see 
>the discrepancies 
>
>
> For the Google Ads API, logging can be enabled by navigating to the Client 
> libraries > Your client library (ex. Java) > Logging documentation, which 
> you can access from this *link* 
> . You may 
> then send the requested information via the *Reply privately to author* 
> option. If this option is not available, you may send the details directly 
> to our googleadsa...@google.com alias instead.
>
> Regards, 
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2SbPja:ref
>

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No DISPLAY network data for keyword_view

2021-12-03 Thread 'Oksana Sulyma' via AdWords API and Google Ads API Forum
Hello Google,
Let me start the question similarly to a lot of latest: 
"We are migrating from AdWords API to Ads API"...

Could you please help me with the next question.
I have 2 reports for the same client and date: 
1. generated by AdWords API - Keywords Performance report
2. generated by Ads API for keyword_view with recommended library 
google-ads-php v12.1.0

Tried the simplest version of reports having base metrics like Clicks, 
Impressions, ... and I see a discrepancy. Upon checking at appears that 
report #1 contents data for AdNetworkType1 = 'Display Network' , while 
report #2 completely misses it despite I have no filters.

Will be happy to share requests and responses details in private message.

Query:
SELECT campaign.id, 
campaign.name, 
ad_group.id, 
ad_group.name, 
ad_group_criterion.criterion_id, 
ad_group_criterion.keyword.text, 
ad_group_criterion.keyword.match_type, 
segments.ad_network_type, 
campaign.advertising_channel_type, 
segments.date, 
metrics.impressions, 
metrics.clicks, 
metrics.cost_micros 
FROM keyword_view 
WHERE  segments.date>='2021-12-01' AND segments.date<='2021-12-01' 

Thanks in advance!

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Re: Authorizationerror: no_customer_found

2021-06-24 Thread Oksana Sulyma
Thanks Xiaoming! I've sent private details via 'reply to author'.

On Monday, June 21, 2021 at 10:52:39 PM UTC+3 adsapi wrote:

> Hi Oksana,
>
> Thank you for reaching out. Could you please share the complete request 
> and response logs via the *Reply privately to author* option for us to 
> further investigate?
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>  
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Iwlcp:ref
>

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Authorizationerror: no_customer_found

2021-06-18 Thread Oksana Sulyma
Hi Google Ads API team!
Could you please help us to identify the problem for one of the accounts we 
serve.
We have multiple Google Ads connections working perfectly with the same 
code, but for one client of us we started to get authorizationerror: 
no_customer_found on the stage of re-authentification:
[image: Screenshot 2021-06-18 at 11.14.19.png]
I'll be happy to provide more details in private message. My guess is that 
there is something with this account settings that could be corrected at 
Google Ads. 
Thanks in advance!
Oksana

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Re: INVALID_FIELD_NAME_FOR_REPORT unexpected error

2021-03-24 Thread Oksana Sulyma
Hi Joel,
If this could help, in my case (I've provided requested fields in comment 
above) I got the next error: 
ReportDefinitionError.INVALID_FIELD_NAME_FOR_REPORTCannot select a 
combination of ConversionTypeName and 
AbsoluteTopImpressionPercentage,ActiveViewCpm,ActiveViewCtr,ActiveViewImpressions,ActiveViewMeasurability,ActiveViewMeasurableCost,ActiveViewMeasurableImpressions,ActiveViewViewability,AllConversionRate,AverageCost,AverageCpc,AverageCpe,AverageCpm,AverageCpv,AverageFrequency,AveragePageviews,AveragePosition,AverageTimeOnSite,BounceRate,ClickAssistedConversionValue,ClickAssistedConversions,ClickAssistedConversionsOverLastClickConversions,Clicks,ContentBudgetLostImpressionShare,ContentImpressionShare,ContentRankLostImpressionShare,ConversionRate,Cost,CostPerAllConversion,CostPerConversion,CostPerCurrentModelAttributedConversion,Ctr,EngagementRate,Engagements,GmailForwards,GmailSaves,GmailSecondaryClicks,ImpressionAssistedConversionValue,ImpressionAssistedConversions,ImpressionAssistedConversionsOverLastClickConversions,ImpressionReach,Impressions,InteractionRate,InteractionTypes,Interactions,InvalidClickRate,InvalidClicks,NumOfflineImpressions,NumOfflineInteractions,OfflineInteractionRate,PercentNewVisitors,RelativeCtr,SearchAbsoluteTopImpressionShare,SearchBudgetLostAbsoluteTopImpressionShare,SearchBudgetLostImpressionShare,SearchBudgetLostTopImpressionShare,SearchClickShare,SearchExactMatchImpressionShare,SearchImpressionShare,SearchRankLostAbsoluteTopImpressionShare,SearchRankLostImpressionShare,SearchRankLostTopImpressionShare,SearchTopImpressionShare,TopImpressionPercentage,VideoQuartile100Rate,VideoQuartile25Rate,VideoQuartile50Rate,VideoQuartile75Rate,VideoViewRate,VideoViewsConversionTypeName
For me the ConversionRate is 'new' in this list and this is not in Campaign 
Performance Report documentation.
And for our case the issue is also irregular, looks like this restriction 
from 
https://ads-developers.googleblog.com/2021/01/changes-to-conversion-columns-in.html
 was 
rolled out to the part of servers or something :)
On Wednesday, March 24, 2021 at 3:14:02 PM UTC+2 joel wrote:

> Sorry, meant to simply say it's not a documentation issue.
>
> On Wednesday, March 24, 2021 at 9:13:21 AM UTC-4 joel wrote:
>
>> I also reported this issue on March 4th (
>> https://groups.google.com/g/adwords-api/c/LZfwrb3duaE/m/awDPr2STAwAJ) 
>> but I didn't follow-up because it self-resolved. This issue is sporadic and 
>> occurs infrequently, I can't recreate it consistently. I also don't believe 
>> it's NOT a documentation issue because the requested fields should be 
>> allowed together and always have been.
>>
>> Joel
>> On Tuesday, March 23, 2021 at 1:25:24 PM UTC-4 adsapiforumadvisor wrote:
>>
>>> Hello,
>>>
>>> Thanks for pointing this out. I've passed this information to the team 
>>> so that our documentation will be up to date.
>>>
>>> Cheers,
>>> Anthony
>>>
>>> [image: Google Logo] 
>>> Anthony 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q2DxgWq:ref
>>>
>>

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Re: INVALID_FIELD_NAME_FOR_REPORT unexpected error

2021-03-23 Thread Oksana Sulyma
@Johann, thanks so much for the information which you've provided! This 
makes a lot of sense.
For the reports which fail I request the next combination of fields:
'CampaignId',
'Date',
'ConversionTypeName',
'ConversionCategoryName', 
'ConversionAttributionEventType', 
'ConversionLagBucket', 
'ConversionAdjustmentLagBucket', 
'ExternalConversionSource', 
'AdNetworkType1',
'ConversionAdjustment',
'LabelIds',
'Labels',
'Amount',
'Conversions',
'ConversionValue',
'AllConversions',
'AllConversionValue',
'CrossDeviceConversions',
'ConversionRate',
And if looks like problematic metric is 'ConversionRate'.
So now I'm +1 to Johan's question on proper documentation version.

On Tuesday, March 23, 2021 at 7:16:06 AM UTC+2 johann...@celsius.agency 
wrote:

> Hey, 
> Thanks for your reply on the docs issue. 
>
> However, unless I'm missing something here, I do think some parts of the 
> documentation are not up-to-date yet: 
> Take the 'CostPerAllConversion' metric for instance in the 
> CAMPAIGN_PERFORMANCE_REPORT docs:  
> [image: Screen Shot 2021-03-23 at 1.02.11 AM.png]
>
> The docs only mention incompatibility with the combined selection of one 
> of : ['ConversionAdjustment', 'ConversionAdjustmentLagBucket', 
> 'ConversionLagBucket', 'HourOfDay']
>
> Yet, the Adwords Blog post I mentioned in my earlier reply above states 
> that 'CostPerAllConversion' is now incompatible with the combined selection 
> of several other fields like 'ConversionTypeName' for example. This has now 
> become a reality in practice since March 19th, 2021 according to my own 
> logs, getting the INVALID_FIELD_NAME_FOR_REPORT error upon trying to select 
> these two fields together.
>
> [image: Screen Shot 2021-03-23 at 1.07.01 AM.png]
>
> However the docs I mentioned above for that specific report and field have 
> not been updated to reflect those latest changes as far as I can see... 
> If I did miss something here, I'd be glad to know! 
>
> Thanks,
> Johann
> On Monday, March 22, 2021 at 9:23:31 PM UTC-4 adsapiforumadvisor wrote:
>
>> Hi All,
>>
>> Thank you for the raising your concern on this forum thread.
>>
>> @Oksana, there is no such issue that has been reported to our team yet. 
>> With this, could you provide the following details via *Reply privately 
>> to author* option to investigate? 
>>
>>- Customer ID 
>>- Complete report definition 
>>
>> 
>>  
>>used when this error occurred 
>>- The logs generated on your console where we can see the error and 
>>the timestamp on when this happened 
>>- Successfully generated report after repeating the same report 
>>
>>
>> @Johann, the incompatibility of specific fields discussed on that blog is 
>> also documented in Campaign Performance Report 
>> .
>>  
>> You can see it when you inspect the field discussed on that blog in the 
>> said document and as an example, ConversionAdjustment 
>> 
>>  
>> is not compatible with AbsoluteTopImpressionPercentage, ActiveViewCpm, 
>> ActiveViewCtr and so on.
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2DxgWq:ref
>>
>

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Re: INVALID_FIELD_NAME_FOR_REPORT unexpected error

2021-03-22 Thread Oksana Sulyma
Forgotten to write that this error occurs on the stage of getting the Campaign 
Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report>
.

On Monday, March 22, 2021 at 3:03:33 PM UTC+2 Oksana Sulyma wrote:

> Hi Google Ads support team!
> We use Adwords API v201809 and we started to get unexpected error at March 
> 19:
> "Report download error: 
> ReportDefinitionError.INVALID_FIELD_NAME_FOR_REPORT - Cannot select a 
> combination of ConversionTypeName and 
> AbsoluteTopImpressionPercentage,ActiveViewCpm,ActiveViewCtr,ActiveViewImpressions,ActiveViewMeasurability,ActiveViewMeasurableCost,ActiveViewMeasurableImpressions,ActiveViewViewability,AllConversionRate,AverageCost,AverageCpc,AverageCpe,AverageCpm,AverageCpv,AverageFrequency,AveragePageviews,AveragePosition,AverageTimeOnSite,BounceRate,ClickAssistedConversionValue,ClickAssistedConversions,ClickAssistedConversionsOverLastClickConversions,Clicks,ContentBudgetLostImpressionShare,ContentImpressionShare,ContentRankLostImpressionShare,ConversionRate,Cost,CostPerAllConversion,CostPerConversion,CostPerCurrentModelAttributedConversion,Ctr,EngagementRate,Engagements,GmailForwards,GmailSaves,GmailSecondaryClicks,ImpressionAssistedConversionValue,ImpressionAssistedConversions,ImpressionAssistedConversionsOverLastClickConversions,ImpressionReach,Impressions,InteractionRate,InteractionTypes,Interactions,InvalidClickRate,InvalidClicks,NumOfflineImpressions,NumOfflineInteractions,OfflineInteractionRate,PercentNewVisitors,RelativeCtr,SearchAbsoluteTopImpressionShare,SearchBudgetLostAbsoluteTopImpressionShare,SearchBudgetLostImpressionShare,SearchBudgetLostTopImpressionShare,SearchClickShare,SearchExactMatchImpressionShare,SearchImpressionShare,SearchRankLostAbsoluteTopImpressionShare,SearchRankLostImpressionShare,SearchRankLostTopImpressionShare,SearchTopImpressionShare,TopImpressionPercentage,VideoQuartile100Rate,VideoQuartile25Rate,VideoQuartile50Rate,VideoQuartile75Rate,VideoViewRate,VideoViews"
> There are two problems around this error. 
> 1. It is temporary - when I repeat the same request I get data 
> successfully;
> 2. We don't request any fields from this incompatible fields list.
> Is it some known API issue? I also see similar errors in our logs for 
> 03/03, but then these errors we gone until 03/19.
> I'll be happy to share more details in private message. 
> Thanks in advance guys!
> Oksana
>
>

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INVALID_FIELD_NAME_FOR_REPORT unexpected error

2021-03-22 Thread Oksana Sulyma
Hi Google Ads support team!
We use Adwords API v201809 and we started to get unexpected error at March 
19:
"Report download error: ReportDefinitionError.INVALID_FIELD_NAME_FOR_REPORT 
- Cannot select a combination of ConversionTypeName and 
AbsoluteTopImpressionPercentage,ActiveViewCpm,ActiveViewCtr,ActiveViewImpressions,ActiveViewMeasurability,ActiveViewMeasurableCost,ActiveViewMeasurableImpressions,ActiveViewViewability,AllConversionRate,AverageCost,AverageCpc,AverageCpe,AverageCpm,AverageCpv,AverageFrequency,AveragePageviews,AveragePosition,AverageTimeOnSite,BounceRate,ClickAssistedConversionValue,ClickAssistedConversions,ClickAssistedConversionsOverLastClickConversions,Clicks,ContentBudgetLostImpressionShare,ContentImpressionShare,ContentRankLostImpressionShare,ConversionRate,Cost,CostPerAllConversion,CostPerConversion,CostPerCurrentModelAttributedConversion,Ctr,EngagementRate,Engagements,GmailForwards,GmailSaves,GmailSecondaryClicks,ImpressionAssistedConversionValue,ImpressionAssistedConversions,ImpressionAssistedConversionsOverLastClickConversions,ImpressionReach,Impressions,InteractionRate,InteractionTypes,Interactions,InvalidClickRate,InvalidClicks,NumOfflineImpressions,NumOfflineInteractions,OfflineInteractionRate,PercentNewVisitors,RelativeCtr,SearchAbsoluteTopImpressionShare,SearchBudgetLostAbsoluteTopImpressionShare,SearchBudgetLostImpressionShare,SearchBudgetLostTopImpressionShare,SearchClickShare,SearchExactMatchImpressionShare,SearchImpressionShare,SearchRankLostAbsoluteTopImpressionShare,SearchRankLostImpressionShare,SearchRankLostTopImpressionShare,SearchTopImpressionShare,TopImpressionPercentage,VideoQuartile100Rate,VideoQuartile25Rate,VideoQuartile50Rate,VideoQuartile75Rate,VideoViewRate,VideoViews"
There are two problems around this error. 
1. It is temporary - when I repeat the same request I get data successfully;
2. We don't request any fields from this incompatible fields list.
Is it some known API issue? I also see similar errors in our logs for 
03/03, but then these errors we gone until 03/19.
I'll be happy to share more details in private message. 
Thanks in advance guys!
Oksana

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AuthenticationError.CUSTOMER_NOT_FOUND issue for active account

2021-01-13 Thread Oksana Sulyma
Hi Google Ads API support team!
I'm getting this error 
https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND
 for 
one of accounts we serve (the rest work perfect with the same code). The 
account is active (checked SETTINGS & BILLING ->Account -> Preferences -> 
Account status) but we keep getting this error from Jan 7.
I'm querying 
https://adwords.google.com/api/adwords/mcm/v201809/CustomerService
with payload 
 http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:v20="https://adwords.google.com/api/adwords/mcm/v201809; 
xmlns:v201="https://adwords.google.com/api/adwords/cm/v201809;> 
  
*** TapClicks 
Adwords Report Tool   
   
and geting  'AuthenticationError.CUSTOMER_NOT_FOUND' as the response.

Will be happy to share account info in private message. Will really 
appreciate any ideas on why this error could happen.

Thanks!
Oksana

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Custom intent audience - is there a way to pull this data from AdWords API?

2020-11-13 Thread Oksana Sulyma
Hi google AdWords API support team! I have a quick question
We use API V201809 and we pull Audience reports. We 
use 
https://developers.google.com/adwords/api/docs/reference/v201809/ConstantDataService#getUserInterestCriterion
 
service to get details for Audiences of type BRAND and INMARKET_CATEGORY.
is there a way to pull Audience details for audiences of type 'custom 
intent audience: auto created' in this version of API? 
Thanks!
Oksana

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Unexpected AuthenticationError.CUSTOMER_NOT_FOUND

2020-11-06 Thread Oksana Sulyma
Hi Google Ads support team! I need your assistance 
on AuthenticationError.CUSTOMER_NOT_FOUND issue. We experience it for the 
one client of us (have the same code working correct for hundreds of other 
clients). The client has access to Google Ads UI with the same credentials 
and we need your help to understand where the issue could be. Will be happy 
to share request/response details privately. 
Thanks!
Oksana

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Re: Call Ads Headline - getting from API

2020-10-01 Thread Oksana Sulyma
Xiaoming, thanks so much for detailed information!
Have a nice day!
Oksana

On Wednesday, September 30, 2020 at 7:18:07 PM UTC+3 adsapiforumadvisor 
wrote:

> Hi Oksana,
>
> Thank you for reaching out. The headline fields for CallOnlyAd are not 
> available in Adwords API. These fields would not be added in the Adwords 
> API as our top priority right now is to get the new Google Ads API ready 
> for general availability. As such, we aren't planning on adding 
> enhancements to the AdWords API, but we will continue to fully support it, 
> and address any bugs as they are found. 
>
>
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>
>
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q25XhmG:ref
>

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Re: Call Ads Headline - getting from API

2020-09-30 Thread Oksana Sulyma
Xiaoming, thanks so much for your answer!
Just wanted to double check if these headline fields are not available in 
version of API = 201809? I don't see headlines 
here: 
https://developers.google.com/adwords/api/docs/reference/v201809/AdService.CallOnlyAd
Is there a way to pull Call Ads headlines for using API = 201809?
Thanks,
Oksana

On Tuesday, September 29, 2020 at 10:09:09 PM UTC+3 adsapiforumadvisor 
wrote:

> Hi Oksana,
>
> Thank you for reaching out. The HeadlinePart1 and HeadlinePart2 fields in 
> Adwords API are specifically for ExpandedTextAds. As a workaround to query 
> “Headline 1” and “Headline 2” , you could query the 
> ad_group_ad.ad.call_only_ad.headline1 
> 
>  
> and ad_group_ad.ad.call_only_ad.headline2 
> 
>  
> in the Google Ads API. 
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>
>
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q25XhmG:ref
>

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Call Ads Headline - getting from API

2020-09-29 Thread Oksana Sulyma
Hello Google Ads support team,
I have a quick question. 
Our client has a Call Ad running. It has business name, description line 1, 
...etc, and 'Headline 1 (recommended)' fields set. When we pull Ads report 
from API 
https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report#headlinepart1,
 
we see  '--' as 'Headline 1'. 
Do I understand correct that for Call Ads 'Headline 1' report fields will 
always be '--'? If so, any plans on supporting this field for Call Ads? Is 
there any other opportunity to pull Headline 1 for Call Ads from API? 
Thanks in advance,
Oksana

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Re: Responsive ad preview

2020-08-25 Thread Oksana Sulyma
Hi guys!
Did you get the details which I've provided? Any update on my question? 
Thanks!

On Tuesday, August 11, 2020 at 9:55:29 PM UTC+3 adsapiforumadvisor wrote:

> Hi,
>
> Unfortunately, there is no ad preview feature in the API like you see in 
> the Google Ads UI. However, I can take a look at your account and see why 
> you are not getting your ads returned. Please *reply privately to author 
> *your 
> CID and some ad group / ad IDs that are missing from the API call.
>
> Thanks,
> Anthony
> Google Ads API Team
>
> ref:_00D1U1174p._5004Q23JFLC:ref
>

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Re: Responsive ad preview

2020-08-11 Thread Oksana Sulyma
Hi google Ads support team. 

We use AdGroupAdService service to get some Responsive Ads previews. But it 
doesn't return any data with 

AdType
EQUALS
RESPONSIVE_DISPLAY_AD

in my case - while the account has responsive Display Ads.

Example request:
http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:v20="https://adwords.google.com/api/adwords/cm/v201809;>
   
  
 
 
  
   
   
  
 
Id
AdType
ImageAdUrl
  
AdType
EQUALS
RESPONSIVE_DISPLAY_AD
  
   
0
1
 
   
  
   


Response:
http://schemas.xmlsoap.org/soap/envelope/;>https://adwords.google.com/api/adwords/cm/v201809;>AdGroupAdServiceget1217https://adwords.google.com/api/adwords/cm/v201809;>0AdGroupAdPage

Removing predicate I see 1226 ads including ones 
with MULTI_ASSET_RESPONSIVE_DISPLAY_AD type.

I can provide account details in private message. 

Basically my question is if there probably is a better way to get 
Responsive Ads previews from API. Or if not I need assistance on my request 
not returning responsive display ads data.
Thanks so much in advance!

On Monday, September 17, 2018 at 8:27:36 PM UTC+3 Bharani Cherukuri 
(AdWords API Team) wrote:

> Hello Oksana, 
>
> The Ad previews is currently not supported through the API. As an 
> alternative to reports, you may use the AdGroupAdService.get() 
> <https://developers.google.com/adwords/api/docs/reference/v201806/AdGroupAdService>
>  to 
> get the Asset Link 
> <https://developers.google.com/adwords/api/docs/reference/v201806/AdGroupAdService.MultiAssetResponsiveDisplayAd#logoimages>
>  for 
> asset data you're looking to get. Please check this guide 
> <https://developers.google.com/adwords/api/docs/guides/multi-asset-responsive-display-ads>
>  for 
> more information. 
>
> Let me know if you have any other questions. 
>
> Regards,
> Bharani, AdWords API Team
>
> On Monday, March 13, 2017 at 10:23:53 AM UTC-4, Oksana Sulyma wrote:
>
>> Hi guys!
>> Is there any way to pull Preview for Ads with type 'Responsive ad'?
>> Like ImageAdUrl for 'Image ad' Ad Type? 
>> Any in way to get 'Responsive ad' preview in Ad Performance Report?
>> Thanks!
>>
>

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CUSTOMER_NOT_FOUND issue

2020-07-14 Thread Oksana Sulyma
Hello AdWords API team!
We get CUSTOMER_NOT_FOUND error for two days now for one of accounts newly 
added to our system.
The client says that this is valid Adwords account.
Looking for the help to understand what this issue could be connected to.
Can provide request details in private message.
Thanks in advance!
Oksana

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URL performance report doesn't content all data we see in UI

2020-06-22 Thread Oksana Sulyma
Hi Google Ads team!
I have a question on Url Performance Report 

.
We create this report for one of our clients, but it contents less less 
Impressions then we see in UI.
I'll be happy to provide a report and UI screenshot privately. 
This issue is specific for only one of accounts we serve. Thanks!

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Re: Impr Top % question

2020-06-01 Thread Oksana Sulyma
Thanks Xiaoming for the details in private emailing! This was very helpful 
to know!

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Impr Top % question

2020-05-22 Thread Oksana Sulyma
Hi guys!
I have a quick question on Impr Top % calculation.
I pull Campaign Performance report and look at this field: 
https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report#topimpressionpercentage
With formula "*Search top impression rate = Impressions on top/Impressions" 
*from this article https://support.google.com/google-ads/answer/7501826 I 
assume that I can calculate *Impressions on top* as TopImpressionPercentage 
* Impressions from Campaign Performance report . Does this sound correct or 
am I missing something? 

Basically I try to have 'Impr Top %' value for any date range in my system 
same to Google Ads UI and figuring out the best way to do this based at  
Campaign Performance report available fields. 
Any input on this question will be highly appreciated! Thanks in advance!
Oksana

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Re: Reports attributes behavior

2020-02-18 Thread Oksana Sulyma
Hello! 
It's already a month since last response here... Any information on this 
topic will help to understand the best solution at our side. Thanks!

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expanded dynamic search ads preview - how to get from API?

2020-01-20 Thread Oksana Sulyma
Hello Adwords team! 
Could you please advice if this is possible to get preview of Ad with type 
= 'EXPANDED_DYNAMIC_SEARCH_AD' from API?
I've tried calling AdService per 

 

https://developers.google.com/adwords/api/docs/reference/v201809/AdGroupAdService.ExpandedDynamicSearchAd
 

 
but I got no displayUrl in response.
May be there is better way to get the preview for this type of Ads?

 




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Re: Reports attributes behavior

2020-01-20 Thread Oksana Sulyma
Hey Google Ads API team, 
Any news on my question? 
Looking forward to hear from you!
Thanks!

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Re: Reports attributes behavior

2020-01-13 Thread Oksana Sulyma
And the answer for feed changes is sent privately.

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Re: Reports attributes behavior

2020-01-13 Thread Oksana Sulyma
Posting here the latest info for reference: 

"Hi Oksana,

CustomAttribute0 in SHOPPING_PERFORMANCE_REPORT 

 
is an attribute and does not serve as a segment. However, I understand your 
question. I looked into the data further. I noticed your query does not 
return duplicate entries with the offerId you specified on Nov 30th, 2019, 
while it does return duplicate entries in December. Do you remember if 
there was any change in the product feed before December? Meanwhile, I have 
also filed a ticket internally for further investigation. 

As a reminder, please share any private data via "reply privately to 
author". 


Thanks,
Poki, AdWords API Team"

Thanks so much guys, we are waiting for clear answer at this topic question!

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Re: Reports attributes behavior

2020-01-10 Thread Oksana Sulyma
Hi Mat, thanks for your answer. This is what I think too and I need kind of 
official confirmation from Google Ads team. 
In our application we show detailed attributes, not only orderID, so 
basically I need to know all the dimensions that force metrics breakdown. 

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