RE: Ads are not updating with Batch Job but with single mutate request

[Google Ads API Forum Advisor]

Hi Mohsin,

I appreciate your patience to this concern.

You've mentioned in your initial post that you encountered the 
FILE_FORMAT_ERROR, however, I wasn't able to see it in the provided SOAP logs. 
With this, if this error is still persisting, could you provide the complete 
SOAP request and response logs generated on your where we can see the error?

Otherwise, if you experiencing different error, then please provide more 
details about it that is related to the provided SOAP logs to further check.

You can provide the requested details via Reply privately to author option.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2I0HdM:ref

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Re: Ads are not updating with Batch Job but with single mutate request

[AdWords API and Google Ads API Forum]

Reposting the last inquiry 
(https://groups.google.com/g/adwords-api/c/BhiMoqR50po/m/t30sBfAYBQAJ) from 
the forum as it wasn't routed to our support queue.


Cheers,

Aryeh Baker

Google Ads API Team
On Monday, May 17, 2021 at 1:16:32 AM UTC-4 Mohsin Khan wrote:

> Batch jobs and SOAP logs are attached.
>
> On Monday, May 10, 2021 at 1:58:50 PM UTC+5 Mohsin Khan wrote:
>
>> Hello,
>>
>> I am trying to update ads in bulk with BatchJobs but everything is 
>> working like updating AdGroup and Keywords but not ads.
>>
>> I figgered out that if I make the same operation as a mutate request and 
>> not batch job then it works but when I upload the same operation in google 
>> batch jobs then I get the FILE_FORMAT_ERROR and the download XML file is 
>> empty so I can not trace what it wrong.
>>
>> I have created one issue here 
>> https://github.com/googleads/googleads-php-lib/issues/708
>> but they asked me to post first in this Group and if this still is a 
>> problem then I can reopen the issue.
>>
>> Thanks,
>>
>> Regards.
>>
>> Mohsin Khan
>>
>

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Ads are not updating with Batch Job but with single mutate request

[Mohsin Khan]

Hello,

I am trying to update ads in bulk with BatchJobs but everything is working 
like updating AdGroup and Keywords but not ads.

I figgered out that if I make the same operation as a mutate request and 
not batch job then it works but when I upload the same operation in google 
batch jobs then I get the FILE_FORMAT_ERROR and the download XML file is 
empty so I can not trace what it wrong.

I have created one issue 
here https://github.com/googleads/googleads-php-lib/issues/708
but they asked me to post first in this Group and if this still is a 
problem then I can reopen the issue.

Thanks,

Regards.

Mohsin Khan

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Also find us on our blog:
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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