Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Thanks Peter,

yes, as your suggest first we get label from customer_label resource and 
use the label(customers/{customer_id}/labels/{label_id}) value to map  
resource_name in label resource to get label.name. we got the value as we 
want.

On Tuesday, January 25, 2022 at 10:52:50 AM UTC+8 adsapi wrote:

> Hi Hao,
>
> In my earlier response, I recommended that customer_label 
>  
> (*Represents 
> a relationship between a customer and a label.*) report so that this may 
> return the applied label to the customer_id specified in your API request. 
>
> The customer_client.applied_labels 
> 
>  (*The resource names of the labels owned by the requesting customer that 
> are applied to the client customer.*) that you then responded to me, 
> refers to the labels *owned* by the requesting customer but not 
> necessarily the label applied to that customer.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

In my earlier response, I recommended that customer_label (Represents a 
relationship between a customer and a label.) report so that this may return 
the applied label to the customer_id specified in your API request.

The customer_client.applied_labels (The resource names of the labels owned by 
the requesting customer that are applied to the client customer.) that you then 
responded to me, refers to the labels owned by the requesting customer but not 
necessarily the label applied to that customer.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Hi Baker,

The current pending issue is how to get the account labels on client 
account, the account will help us to derive some useful fields like 
channel/subchannel

and we tried your suggestion get the resource_name from  customer_client 
and is returned customers/***/customerClients/*** 
not customers/{customer_id}/labels/{label_id}



On Saturday, January 22, 2022 at 4:54:39 AM UTC+8 adsapi wrote:

> Hi Hao,
>
> You can try customer_client on an MCC account to see the resource names of 
> the labels that that MCC gives to the client accounts beneath it. It will 
> also tell you how many levels down in the hierarchy the account is. You can 
> get the label contents from a label report with that MCC. It's not 
> recommended for use on a standard account.
>
> Could you send us privately a full screen screenshot of the UI that you 
> want to copy using the API? You can then clearly show what you want the API 
> to do.
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

You can try customer_client on an MCC account to see the resource names of the 
labels that that MCC gives to the client accounts beneath it. It will also tell 
you how many levels down in the hierarchy the account is. You can get the label 
contents from a label report with that MCC. It's not recommended for use on a 
standard account.

Could you send us privately a full screen screenshot of the UI that you want to 
copy using the API? You can then clearly show what you want the API to do.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Currently we only found one way to get the account labels:

call customer_client to get the customer list  then call customer_lable to 
get the lables, and at last to call label to get the label name.

as we could find there have efficient way to get account labels: 
customer_client.applied_labels from 
wiki 
https://developers.google.com/google-ads/api/fields/v9/customer_client?hl=en#customer_client.applied_labels
and currently seems this field not support cause we get null in returned 
object:
query:  "SELECT customer_client.applied_labels, 
customer_client.client_customer, customer_client.level, 
customer_client.manager, 
customer_client.descriptive_name,customer_client.currency_code, 
customer_client.time_zone,customer_client.id FROM customer_client where 
customer_client.id = '3946126948' "

returned object
Body: results { customer_client { resource_name: 
"customers/3946126948/customerClients/3946126948" client_customer: 
"customers/3946126948" level: 0 time_zone: "America/Los_Angeles" manager: 
false descriptive_name: "CA DSA" currency_code: "USD" id: 3946126948 } } 
field_mask { paths: "customer_client.applied_labels" paths: 
"customer_client.client_customer" paths: "customer_client.level" paths: 
"customer_client.manager" paths: "customer_client.descriptive_name" paths: 
"customer_client.currency_code" paths: "customer_client.time_zone" paths: 
"customer_client.id" }


could you please help advice when customer_client.applied_labels could be 
available?
On Friday, January 21, 2022 at 4:03:12 PM UTC+8 Hao Long wrote:

> Thanks John,
>
> for your inputs that means the account labels are setup on MCC level, all 
> the accounts under this mcc account will have the same account label value?
>
> Thanks
> Hao
>
> On Friday, January 21, 2022 at 2:32:24 PM UTC+8 adsapi wrote:
>
>> Hi Hao,
>>
>> Thank you for providing further details to your concern.
>>
>> The label that you've shown to the provided screenshot is created and 
>> belongs in the higher MCC account 236-043-6167. With this, if you want to 
>> get the "*Display*" label, then you need to query the report for the 
>> MCC account 236-043-6167.
>>
>> Let me know if you have further questions.
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2UikHa:ref
>>
>

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

made up some info base on previous message.

the account label should setup on account level not MCC account, we could 
see lots of case the accounts have diff labels under the same mcc account. 
detail please see attached pic.

On Friday, January 21, 2022 at 4:03:12 PM UTC+8 Hao Long wrote:

> Thanks John,
>
> for your inputs that means the account labels are setup on MCC level, all 
> the accounts under this mcc account will have the same account label value?
>
> Thanks
> Hao
>
> On Friday, January 21, 2022 at 2:32:24 PM UTC+8 adsapi wrote:
>
>> Hi Hao,
>>
>> Thank you for providing further details to your concern.
>>
>> The label that you've shown to the provided screenshot is created and 
>> belongs in the higher MCC account 236-043-6167. With this, if you want to 
>> get the "*Display*" label, then you need to query the report for the 
>> MCC account 236-043-6167.
>>
>> Let me know if you have further questions.
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2UikHa:ref
>>
>

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Thanks John,

for your inputs that means the account labels are setup on MCC level, all 
the accounts under this mcc account will have the same account label value?

Thanks
Hao

On Friday, January 21, 2022 at 2:32:24 PM UTC+8 adsapi wrote:

> Hi Hao,
>
> Thank you for providing further details to your concern.
>
> The label that you've shown to the provided screenshot is created and 
> belongs in the higher MCC account 236-043-6167. With this, if you want to 
> get the "*Display*" label, then you need to query the report for the 
> MCC account 236-043-6167.
>
> Let me know if you have further questions.
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

Thank you for providing further details to your concern.

The label that you've shown to the provided screenshot is created and belongs 
in the higher MCC account 236-043-6167. With this, if you want to get the 
"Display" label, then you need to query the report for the MCC account 
236-043-6167.

Let me know if you have further questions.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Thanks Yasar,

we try to use your suggestion to get account label and find below exception 
case:

String searchQuery = "*SELECT label.id, label.name, label.resource_name 
FROM label * ";

SearchGoogleAdsStreamRequest request = 
SearchGoogleAdsStreamRequest.newBuilder() 
.setCustomerId(Long.toString(customerId)) -- 2416439399(Mediacom eBay 
Strategic 3 ） .setQuery(searchQuery) .build(); 
the label.name returned 
"*rotationid:707-242133-51242-2,rotationid:707-242133-51242-0,rotationid:707-242133-51242-4,rotationid:707-242133-51242-3,rotationid:707-242133-51242-1,rotationid:707-242133-51242-5,rotationid:217484,rotationid:217479,rotationid:217477,rotationid:217475,rotationid:217473,rotationid:217470,rotationid:217481,rotationid:217486,rotationid:217483,rotationid:217482,rotationid:217478,rotationid:217476,rotationid:217474,rotationid:217472,rotationid:217471,rotationid:217485,rotationid:217469,rotationid:217480,rotationid:225302,rotationid:225303,rotationid:225306,rotationid:225305,rotationid:225301,rotationid:225304,Phase
 
1,rotationid:707-153632-990044-9,Phase 

Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

Thanks for getting back to us. Yes, you can pull the label report on the 
manager account by using the customer.id field in your where clause in the 
label report. Also, I suggest you use the Query builder to construct your GAQL.

Let us know if you have any further questions.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Thanks

you mean i could  use customer_client.applied_labels to get label resource 
name like  'customers/9293907848/labels/3064162226' and then use label 
report  'label.resource_name 
'
 
= 'customers/9293907848/labels/3064162226' to get  label.id and  label.name?

is there anyway we could pull label report on manager account to get all 
the accounts label is and label name, and use attribute resource 
customer.id in label report to mapping the account list ?

On Monday, January 17, 2022 at 11:24:17 PM UTC+8 adsapi wrote:

> Hi Hao,
>
> You can get the label contents by pulling a label report 
>  on manager 
> account 9293907848 <(929)%20390-7848>. 'label.resource_name 
> '
>  
> matches 'customers/9293907848 <(929)%20390-7848>/labels/3064162226 
> <(306)%20416-2226>'.
>
> My team came back to me that:
>
> 'UNKNOWN 
> 
>  
> ' - it's used for unrecognized values, which is potentially caused by newer 
> versions of the API overlapping with older versions of our generated 
> protobufs.
>
> 'UNSPECIFIED' is included because it's a convention of protobuf 
>  for the 
> 0 value to have this name. It's not really used explicitly and it's not 
> something you should need to think about.
>
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

You can get the label contents by pulling a label report on manager account 
9293907848. 'label.resource_name' matches 
'customers/9293907848/labels/3064162226'.

My team came back to me that:

'UNKNOWN ' - it's used for unrecognized values, which is potentially caused by 
newer versions of the API overlapping with older versions of our generated 
protobufs.

'UNSPECIFIED' is included because it's a convention of protobuf for the 0 value 
to have this name. It's not really used explicitly and it's not something you 
should need to think about.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

for customer.getAccountLabels migrate, i try customer_client.applied_labels 
and customer_labe 
 to 
get the values and returned below sample values:
customers/8772668342 customers/9293907848/labels/3064162226 
customers/8772668342/customerLabels/3064162226 customers/8772668342 
customers/9293907848/labels/4016686538 
customers/8772668342/customerLabels/4016686538 customers/8772668342 
customers/9293907848/labels/4016758408 
customers/8772668342/customerLabels/4016758408 customers/8772668342 
customers/9293907848/labels/4396769194 
customers/8772668342/customerLabels/4396769194

it totally diff with adwords returns:
 Text,New Account Structure,Phrase,Real Estate
DSA,Text,New Account Structure Text,Broad,New Account Structure,H 
Text,New Account Structure,Fashion,Exact 
Text,New Account Structure,Exact,Null Text,Broad,New Account Structure,Null 
Text,New Account Structure,Phrase,Null 
Text,New Account Structure,Exact,Null 
Text,New Account Structure,Vehicles,Phrase  

On Sunday, January 16, 2022 at 10:26:30 PM UTC+8 Hao Long wrote:

> Thanks Baker,
>
> as suggestion we have tried customer_client.applied_labels and  
> customer_label 
>  both, 
> they all return empty.
>
> customer.getAccountLabels is very important field for us, could you please 
> help on this?
>
> On Saturday, January 15, 2022 at 12:08:11 AM UTC+8 adsapi wrote:
>
>> Hi, Hao,
>>
>> UNKNOWN 
>> 
>>  
>> is for devices unspecified in this version of Ads API, it's there to allow 
>> for compatibility with v9 if new devices are added in v10 or higher. We 
>> will get back to you as soon as possible on UNKNOWN.
>>
>>
>> Regards,
>>
>> [image: Google Logo] 
>> Aryeh Baker 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2UikHa:ref
>>
>

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Thanks Baker,

as suggestion we have tried customer_client.applied_labels and  
customer_label 
 both, 
they all return empty.

customer.getAccountLabels is very important field for us, could you please 
help on this?

On Saturday, January 15, 2022 at 12:08:11 AM UTC+8 adsapi wrote:

> Hi, Hao,
>
> UNKNOWN 
> 
>  
> is for devices unspecified in this version of Ads API, it's there to allow 
> for compatibility with v9 if new devices are added in v10 or higher. We 
> will get back to you as soon as possible on UNKNOWN.
>
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi, Hao,

UNKNOWN  is for devices unspecified in this version of Ads API, it's there to 
allow for compatibility with v9 if new devices are added in v10 or higher. We 
will get back to you as soon as possible on UNKNOWN.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

I work with Peter and will assist you. Here's a list of improved features in 
Ads, the list of campaigns that are supported by Ads and unsupported by AdWords 
is in this list.

Here's our guide to labels in Ads API and here's a link to how to get the 
resource name of manager labels that are applied to accounts under them using 
the Get Account Hierarchy sample. The customer_client report will give you all 
the resource names of all labels applied by the calling account to all it's 
client accounts. You can get the label contents by pulling a label report on 
that manager account.

Regarding UNKNOWN, UNSPECIFIED in device type usage, let me bring this up with 
my team. We will get back to you as soon as possible.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Here i need summary my encounter issues when i migrate my program from 
Google Adwords API to Google Ads API:

1. for ad group performance report migrate from 
adwords(ADGROUP_PERFORMANCE_REPORT) to ads(ad_group)
 a. for Device we could found the mapping between two API(Device - 
segments.device) and we found each API have below possible values:
 Adwords: Computers, Mobile devices with full browsers, Other, 
Tablets with full browsers, Devices streaming video content to TV screens
 Ads:  DESKTOP, MOBILE, OTHER, TABLET, CONNECTED_TV, UNKNOW, 
UNSPECIFIED
 we know except new added UNKNOW, UNSPECIFIED value the rest 
five device have one-one mapping between adwords and ads API, could you 
please help guide the two new added device value?
b. during the download the ad grp performance data we could 
download more data from ads api than adwords api, we know there have some 
unsupported data(campaign type) on adwords available on ads, could you 
please provide the list which support in ads api but not support on adwrods 
api?


2. for account service on adwords API we use customer.getAccountLabels to 
get the account information, it could use this field to identify the 
account dimension info such as channel. and below list some sample returned 
values for this field:
 Text,New Account Structure,Phrase,Real Estate
DSA,Text,New Account Structure Text,Broad,New Account Structure,H 
Text,New Account Structure,Fashion,Exact 
Text,New Account Structure,Exact,Null Text,Broad,New Account Structure,Null 
Text,New Account Structure,Phrase,Null 
Text,New Account Structure,Exact,Null 
Text,New Account Structure,Vehicles,Phrase
 
we tried customer_client.applied_labels and  customer_label 
 both, 
but they all returned null. could you please help investigate?
On Friday, January 14, 2022 at 11:27:44 AM UTC+8 Hao Long wrote:

> Thanks Peter,
>
> you mean i need query the lables from another resource? 
>
> how about  customer_client.applied_labels in 
> https://developers.google.com/google-ads/api/fields/v9/customer_client
>
> On Friday, January 14, 2022 at 10:52:11 AM UTC+8 adsapi wrote:
>
>> Hi Hao,
>>
>> Thank you for your follow up.
>>
>> By *managedCustomer.accountLabels*, are you referring to labels 
>> associated to an account/customer? If yes, then you can try the 
>> customer_label 
>>  
>> report. Let me know if this is what you're looking for.
>>
>> Otherwise, could you share further details on the above labels field so 
>> our team can verify and provide appropriate recommendations?
>>
>> Best regards,
>>
>> [image: Google Logo] 
>> Peter Laurence Napa Oliquino 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2UikHa:ref
>>
>

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Thanks Peter,

you mean i need query the lables from another resource? 

how about  customer_client.applied_labels 
in https://developers.google.com/google-ads/api/fields/v9/customer_client

On Friday, January 14, 2022 at 10:52:11 AM UTC+8 adsapi wrote:

> Hi Hao,
>
> Thank you for your follow up.
>
> By *managedCustomer.accountLabels*, are you referring to labels 
> associated to an account/customer? If yes, then you can try the 
> customer_label 
>  
> report. Let me know if this is what you're looking for.
>
> Otherwise, could you share further details on the above labels field so 
> our team can verify and provide appropriate recommendations?
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

Thank you for your follow up.

By managedCustomer.accountLabels, are you referring to labels associated to an 
account/customer? If yes, then you can try the customer_label report. Let me 
know if this is what you're looking for.

Otherwise, could you share further details on the above labels field so our 
team can verify and provide appropriate recommendations?

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Thanks John,

we have the same question on  managedCustomer.accountLabels, could you 
please help guide how to get this field in Google Ads?

On Wednesday, January 12, 2022 at 5:07:47 PM UTC+8 adsapi wrote:

> Hi Hao,
>
> Thank you for the reply.
>
> The possible field that you can use in the *canManageClients *is 
> customer.manager 
> 
>  
> while 
> customer.conversion_tracking_setting.cross_account_conversion_tracking_id 
> 
>  for *EffectiveConversionTrackingId. *Please verify if you can get the 
> information that you are looking for in the suggested fields.
>
> If not please let us know so that I can include it to the feature request 
> that I am going to create for parallelTrackingEnabled 
> 
> .
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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Re: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Hao,

Thank you for the reply.

The possible field that you can use in the canManageClients is customer.manager 
while customer.conversion_tracking_setting.cross_account_conversion_tracking_id 
for EffectiveConversionTrackingId. Please verify if you can get the information 
that you are looking for in the suggested fields.

If not please let us know so that I can include it to the feature request that 
I am going to create for parallelTrackingEnabled.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Re: Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Hi Baker,

Thanks for your updates, i know your points we could draft query from 
customer_client(https://developers.google.com/google-ads/api/fields/v9/customer_client)
but we can not find the relationship for some fields, such as from google 
adwords *getEffectiveConversionTrackingId* to google ads which field

could you please help provide below fields relationship between adwords and 
ads api?

adwords fields:

customer.getCanManageClients,
customer.getParallelTrackingEnabled,
customer.getConversionTrackingSettings.getEffectiveConversionTrackingId,  


On Tuesday, January 11, 2022 at 9:45:22 PM UTC+8 adsapi wrote:

> Hi there,
>
> You may modify the Get Account Hierarchy sample 
> 
>  
> by adding a customer 
>  report 
> pull for each customer Id of each production account. Feel free to get back 
> to us.
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UikHa:ref
>

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RE: Get account information

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi there,

You may modify the Get Account Hierarchy sample by adding a customer report 
pull for each customer Id of each production account. Feel free to get back to 
us.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2UikHa:ref

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Get account information

['Hao Long' via Google Ads API and AdWords API Forum]

Hi Team,

we have below adwords code to get customer info:
val session = googleSessionService 
.buildAdwordsSession(managedCustomer.customerId, siteId) val 
customerService = adwordsService.get(session, 
classOf[CustomerServiceInterface]) val customerList = new 
ListBuffer[Customer]() val customers = customerService.getCustomers 
customers.map(customer => { customerList.append(new Customer( 
customer.getCustomerId, customer.getDescriptiveName, 
customer.getCurrencyCode, customer.getDateTimeZone, 
customer.getTrackingUrlTemplate, 
customer.getRemarketingSettings.getGoogleGlobalSiteTag, 
customer.getConversionTrackingSettings.getEffectiveConversionTrackingId, 
customer.getConversionTrackingSettings.getUsesCrossAccountConversionTracking, 
customer.getFinalUrlSuffix, customer.getParallelTrackingEnabled, 
customer.getAutoTaggingEnabled, customer.getCanManageClients, 
managedCustomer.mccCustomerId, managedCustomer, 
managedCustomer.accountLabels) ) } ) customerList.toList


could you please advice how to get the same fields list from Google Ads API?

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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

Hey Kevin,

thanks for the help.
Roee.

On Jan 31, 6:53 pm, Kevin Winter kevin.win...@google.com wrote:
 Hi Roee,
   Yes, this is the current workaround to get account currency/timezone for
 accounts with no impressions.  We are working on improving the situation.

 - Kevin Winter
 AdWords API Team







 On Tuesday, January 31, 2012 1:11:28 AM UTC-5, Dr.g. wrote:

  Hey Kevin,

  So if I'm getting it right.
  I should get the campaign list.
  if the account don't have a campaign I should add a dummy campaign to
  it
  Then download the campaign performance report.
  and remove the dummy campaign (cause I'm sure my user wouldn't want
  it).

  This seems to much work for such a simple request.
  But a programmer got to do what a programmer got to do.

  Cheers,
  Roee G.

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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Kevin Winter]

Hi Roee,
  The impressions restriction for Account Performance is a known issue on 
our end that we're working to address.  However, you should still be able 
to support users with no impressions as long as they have at least one 
campaign (via the campaign performance report) which does support zero 
impressions.  There is still a functionality gap for accounts with no 
campaigns or impressions - but if you have the clientCustomerId, you should 
be able to target the account and add a dummy campaign to use when pulling 
the Campaign Performance report to obtain currency code.  They do not need 
billing information set up for you to create a campaign in their account - 
however, nothing will serve until they do have payment information supplied.

- Kevin Winter
AdWords API Team

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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

Hey Kevin,

So if I'm getting it right.
I should get the campaign list.
if the account don't have a campaign I should add a dummy campaign to
it
Then download the campaign performance report.
and remove the dummy campaign (cause I'm sure my user wouldn't want
it).

This seems to much work for such a simple request.
But a programmer got to do what a programmer got to do.

Cheers,
Roee G.


On Jan 30, 6:24 pm, Kevin Winter kevin.win...@google.com wrote:
 Hi Roee,
   The impressions restriction for Account Performance is a known issue on
 our end that we're working to address.  However, you should still be able
 to support users with no impressions as long as they have at least one
 campaign (via the campaign performance report) which does support zero
 impressions.  There is still a functionality gap for accounts with no
 campaigns or impressions - but if you have the clientCustomerId, you should
 be able to target the account and add a dummy campaign to use when pulling
 the Campaign Performance report to obtain currency code.  They do not need
 billing information set up for you to create a campaign in their account -
 however, nothing will serve until they do have payment information supplied.

 - Kevin Winter
 AdWords API Team

-- 
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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

Hey Kevin.

Thanks for the help.
I guess that if an account have impressions that mean that the payment
method was already set so I would be able to use the
ServicedAccountService anyway.
So I guess I just tell my users that we have a limitation with the
Google's account and that we can't support account which haven't set
they payment methods.
It's not the Ideal, but it's workable.

Thanks,
Roee.

On Jan 27, 5:01 pm, Kevin Winter kevin.win...@google.com wrote:
 Hi Roee,
   Since you have the clientCustomerId, you should be able to get this
 information using AdHoc reports.  If the account has impressions, you can
 use an Account Performance Report to obtain the CurrencyCode and Account
 Descriptive 
 Name:http://code.google.com/apis/adwords/docs/appendix/reports.html#account

 If it doesn't have impressions but at least one campaign, the same fields
 are available in the Campaign Performance Report.

 - Kevin Winter
 AdWords API Team







 On Tuesday, January 24, 2012 2:12:08 AM UTC-5, Dr.g. wrote:

  Hey Anash,

  Thank you for you quick response.

  Unfortunately it didn't help.
  I tried to remove the ClientCustomerId from the header, but got the
  same result.
  Also I could not benefit from the code you post a link to. It help
  retrieving the ClientCostumerId using the user e-mail.
  But I have both the ClientCustomerId and the e-mail (For test reasons,
  I'm using my own account) what I need and can't receive is the
  CurrencyCode and the CompanyName.

  The only different I can find between this test account, which doesn't
  work, to other accounts that works just fine is that this is a new
  account with payments set to manual and I didn't make a first
  deposit. I don't see any documentation saying it shouldn't work, but
  except that it's like any other account.

  Is there anything else I should try?
  Is there any more information I can provide which may help to
  understand this strange behavior?

  Thanks,
  Roee.

  On Jan 24, 4:49 am, Anash P. Oommen anash.p.oommen
  +fo...@google.com wrote:
   Hi,

   Try making the call without mentioning the clientCustomerId headers. If
   that doesn't work, here's an alternate approach using InfoService:
 http://code.google.com/p/google-api-adwords-dotnet/source/browse/trun...

   Cheers,
   Anash P. Oommen,
   AdWords API Advisor.

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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Kevin Winter]

Hi Roee,
  Since you have the clientCustomerId, you should be able to get this 
information using AdHoc reports.  If the account has impressions, you can 
use an Account Performance Report to obtain the CurrencyCode and Account 
Descriptive Name: 
http://code.google.com/apis/adwords/docs/appendix/reports.html#account

If it doesn't have impressions but at least one campaign, the same fields 
are available in the Campaign Performance Report.

- Kevin Winter
AdWords API Team

On Tuesday, January 24, 2012 2:12:08 AM UTC-5, Dr.g. wrote:

 Hey Anash, 

 Thank you for you quick response. 

 Unfortunately it didn't help. 
 I tried to remove the ClientCustomerId from the header, but got the 
 same result. 
 Also I could not benefit from the code you post a link to. It help 
 retrieving the ClientCostumerId using the user e-mail. 
 But I have both the ClientCustomerId and the e-mail (For test reasons, 
 I'm using my own account) what I need and can't receive is the 
 CurrencyCode and the CompanyName. 

 The only different I can find between this test account, which doesn't 
 work, to other accounts that works just fine is that this is a new 
 account with payments set to manual and I didn't make a first 
 deposit. I don't see any documentation saying it shouldn't work, but 
 except that it's like any other account. 

 Is there anything else I should try? 
 Is there any more information I can provide which may help to 
 understand this strange behavior? 

 Thanks, 
 Roee. 

 On Jan 24, 4:49 am, Anash P. Oommen anash.p.oommen 
 +fo...@google.com wrote: 
  Hi, 
  
  Try making the call without mentioning the clientCustomerId headers. If 
  that doesn't work, here's an alternate approach using InfoService:
 http://code.google.com/p/google-api-adwords-dotnet/source/browse/trun... 
  
  Cheers, 
  Anash P. Oommen, 
  AdWords API Advisor.

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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

Help !
Still can't figure out what to do...

On Jan 24, 9:12 am, Dr.g. roeegavr...@gmail.com wrote:
 Hey Anash,

 Thank you for you quick response.

 Unfortunately it didn't help.
 I tried to remove the ClientCustomerId from the header, but got the
 same result.
 Also I could not benefit from the code you post a link to. It help
 retrieving the ClientCostumerId using the user e-mail.
 But I have both the ClientCustomerId and the e-mail (For test reasons,
 I'm using my own account) what I need and can't receive is the
 CurrencyCode and the CompanyName.

 The only different I can find between this test account, which doesn't
 work, to other accounts that works just fine is that this is a new
 account with payments set to manual and I didn't make a first
 deposit. I don't see any documentation saying it shouldn't work, but
 except that it's like any other account.

 Is there anything else I should try?
 Is there any more information I can provide which may help to
 understand this strange behavior?

 Thanks,
 Roee.

 On Jan 24, 4:49 am, Anash P. Oommen anash.p.oommen







 +fo...@google.com wrote:
  Hi,

  Try making the call without mentioning the clientCustomerId headers. If
  that doesn't work, here's an alternate approach using 
  InfoService:http://code.google.com/p/google-api-adwords-dotnet/source/browse/trun...

  Cheers,
  Anash P. Oommen,
  AdWords API Advisor.

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http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

Still not working, Help!

On Jan 24, 9:12 am, Dr.g. roeegavr...@gmail.com wrote:
 Hey Anash,

 Thank you for you quick response.

 Unfortunately it didn't help.
 I tried to remove the ClientCustomerId from the header, but got the
 same result.
 Also I could not benefit from the code you post a link to. It help
 retrieving the ClientCostumerId using the user e-mail.
 But I have both the ClientCustomerId and the e-mail (For test reasons,
 I'm using my own account) what I need and can't receive is the
 CurrencyCode and the CompanyName.

 The only different I can find between this test account, which doesn't
 work, to other accounts that works just fine is that this is a new
 account with payments set to manual and I didn't make a first
 deposit. I don't see any documentation saying it shouldn't work, but
 except that it's like any other account.

 Is there anything else I should try?
 Is there any more information I can provide which may help to
 understand this strange behavior?

 Thanks,
 Roee.

 On Jan 24, 4:49 am, Anash P. Oommen anash.p.oommen







 +fo...@google.com wrote:
  Hi,

  Try making the call without mentioning the clientCustomerId headers. If
  that doesn't work, here's an alternate approach using 
  InfoService:http://code.google.com/p/google-api-adwords-dotnet/source/browse/trun...

  Cheers,
  Anash P. Oommen,
  AdWords API Advisor.

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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

One more thing I just found out.

The account is set to Manual payments and have not make any pays so
far.
After login to Google's UI I saw a warning message: Your ads aren't
running because we haven't received your payment.

does it mean that account which have not finish the payment
adjustments are not valid from ServicedAccountService ?
if so, it's a big change from the V13 AccountService.

Thanks,
Roee.


On Jan 22, 5:59 pm, Dr.g. roeegavr...@gmail.com wrote:
 Hey,

 I am using ServicedAccountService to receive some data for a new
 account that want to get service by my web application.
 The data I need from this service is: CompanyName and currencyCode.
 As previously told, I now ask my user to provide his CustomerId.
 That's is working good for some accounts but returning an empty
 account in some cases like.
 I'm using the auto-generated WSDL C# codes.
 Example for a non-working account SOAPs:

 Request:
 ?xml version=1.0 encoding=utf-8?soap:Envelope
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
 xmlns:xsd=http://www.w3.org/2001/
 XMLSchemasoap:HeaderRequestHeader xmlns=https://
 adwords.google.com/api/adwords/mcm/v201109authToken xmlns=https://
 adwords.google.com/api/adwords/cm/v201109X/
 authTokenclientCustomerId xmlns=https://adwords.google.com/api/
 adwords/cm/v20110921/clientCustomerIddeveloperToken
 xmlns=https://adwords.google.com/api/adwords/cm/
 v201109VXXXw/developerTokenuserAgent xmlns=https://
 adwords.google.com/api/adwords/cm/v201109C# Client Library/
 userAgent/RequestHeader/soap:Headersoap:Bodyget xmlns=https://
 adwords.google.com/api/adwords/mcm/
 v201109selectorenablePagingtrue/
 enablePagingsubmanagersOnlyfalse/submanagersOnly/selector/
 get/soap:Body/soap:Envelope

 Response:
 soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/
 envelope/soap:HeaderResponseHeader xmlns:ns2=https://
 adwords.google.com/api/adwords/cm/v201109 xmlns=https://
 adwords.google.com/api/adwords/mcm/
 v201109ns2:requestId0004b71fdee06a280aecb0aa5de7/
 ns2:requestIdns2:serviceNameServicedAccountService/
 ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations0/
 ns2:operationsns2:responseTime28/ns2:responseTimens2:units0/
 ns2:units/ResponseHeader/soap:Headersoap:BodygetResponse
 xmlns=https://adwords.google.com/api/adwords/mcm/v201109;
 xmlns:ns2=https://adwords.google.com/api/adwords/cm/
 v201109rvalaccountscustomerId0/
 customerIdcanManageClientsfalse/canManageClients/accounts/
 rval/getResponse/soap:Body/soap:Envelope

 Why does it work for some accounts and for some it doesn't?
 What should I do to make it work for all accounts?

 Thanks for taking the time to read this and help.
 Roee.

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Re: ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

Hey Anash,

Thank you for you quick response.

Unfortunately it didn't help.
I tried to remove the ClientCustomerId from the header, but got the
same result.
Also I could not benefit from the code you post a link to. It help
retrieving the ClientCostumerId using the user e-mail.
But I have both the ClientCustomerId and the e-mail (For test reasons,
I'm using my own account) what I need and can't receive is the
CurrencyCode and the CompanyName.

The only different I can find between this test account, which doesn't
work, to other accounts that works just fine is that this is a new
account with payments set to manual and I didn't make a first
deposit. I don't see any documentation saying it shouldn't work, but
except that it's like any other account.

Is there anything else I should try?
Is there any more information I can provide which may help to
understand this strange behavior?

Thanks,
Roee.

On Jan 24, 4:49 am, Anash P. Oommen anash.p.oommen
+fo...@google.com wrote:
 Hi,

 Try making the call without mentioning the clientCustomerId headers. If
 that doesn't work, here's an alternate approach using 
 InfoService:http://code.google.com/p/google-api-adwords-dotnet/source/browse/trun...

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

-- 
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Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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ServicedAccountService - failed to get account information for some accounts (getting an empty account)

[Dr.g.]

Hey,

I am using ServicedAccountService to receive some data for a new
account that want to get service by my web application.
The data I need from this service is: CompanyName and currencyCode.
As previously told, I now ask my user to provide his CustomerId.
That's is working good for some accounts but returning an empty
account in some cases like.
I'm using the auto-generated WSDL C# codes.
Example for a non-working account SOAPs:

Request:
?xml version=1.0 encoding=utf-8?soap:Envelope
xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
xmlns:xsd=http://www.w3.org/2001/
XMLSchemasoap:HeaderRequestHeader xmlns=https://
adwords.google.com/api/adwords/mcm/v201109authToken xmlns=https://
adwords.google.com/api/adwords/cm/v201109X/
authTokenclientCustomerId xmlns=https://adwords.google.com/api/
adwords/cm/v20110921/clientCustomerIddeveloperToken
xmlns=https://adwords.google.com/api/adwords/cm/
v201109VXXXw/developerTokenuserAgent xmlns=https://
adwords.google.com/api/adwords/cm/v201109C# Client Library/
userAgent/RequestHeader/soap:Headersoap:Bodyget xmlns=https://
adwords.google.com/api/adwords/mcm/
v201109selectorenablePagingtrue/
enablePagingsubmanagersOnlyfalse/submanagersOnly/selector/
get/soap:Body/soap:Envelope

Response:
soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/
envelope/soap:HeaderResponseHeader xmlns:ns2=https://
adwords.google.com/api/adwords/cm/v201109 xmlns=https://
adwords.google.com/api/adwords/mcm/
v201109ns2:requestId0004b71fdee06a280aecb0aa5de7/
ns2:requestIdns2:serviceNameServicedAccountService/
ns2:serviceNamens2:methodNameget/ns2:methodNamens2:operations0/
ns2:operationsns2:responseTime28/ns2:responseTimens2:units0/
ns2:units/ResponseHeader/soap:Headersoap:BodygetResponse
xmlns=https://adwords.google.com/api/adwords/mcm/v201109;
xmlns:ns2=https://adwords.google.com/api/adwords/cm/
v201109rvalaccountscustomerId0/
customerIdcanManageClientsfalse/canManageClients/accounts/
rval/getResponse/soap:Body/soap:Envelope

Why does it work for some accounts and for some it doesn't?
What should I do to make it work for all accounts?

Thanks for taking the time to read this and help.
Roee.

-- 
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Also find us on our blog and discussion group:
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http://groups.google.com/group/adwords-api
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