RE: Issue with Serve Status of campaign

2020-02-18 Thread Google Ads API Forum Advisor Prod
Hello Pradeep,

Thank you for reaching out. With regards to your concern, the servingStatus 
field of the campaign object will help you determine if the campaign is 
currently serving ads or has ended. You could use CampaignService to retrieve 
the campaign details via API and check for this field to determine the serving 
state of the campaign. If you are observing any discrepancy, please share the 
complete request and response logs along with the client customer id for 
further investigation.

P.S. Please use Reply privately to author option while sharing the details.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UV1KDr:ref

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Re: Issue with Serve Status of campaign

2020-02-18 Thread Pradeep Datla
What we want to know is if a campaign is actually "serving" or if it is 
stopped for some reason - as i have seen sometimes when account is 
suspended or there are issues with billing, campaigns are in eligible state 
- but in api i get servestatus as "serving". so i am not able to know if 
the campaign is actually serving or if it is waiting for some user action

please let me know.

On Monday, February 17, 2020 at 11:45:59 AM UTC-8, Pradeep Datla wrote:
>
> Hi,
>
> After Creating a campaign if the ads get disapproved or account gets 
> suspended, the serve status of the campaign is stuck in "Eligible". But the 
> serve status through adwords api we are getting serve status as "Serving" 
> while google is actually not serving the ads.
> This is causing an issue for us as in our application it actually shows as 
> the campaign is currently serving, but in reality it is still in "eligible" 
> status
>
> How would i determine if a campaign is actually serving ads or not? 
>
> [image: billing.jpg]
>
>
> Thank You,
> Pradeep Datla.
>

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Re: Issue with Serve Status of campaign

2020-02-18 Thread Pradeep Datla

What i want to know is if google campaign in actually "serving" ads or if 
it is stopped for some reason. Is there a way to know this?

On Monday, February 17, 2020 at 11:45:59 AM UTC-8, Pradeep Datla wrote:
>
> Hi,
>
> After Creating a campaign if the ads get disapproved or account gets 
> suspended, the serve status of the campaign is stuck in "Eligible". But the 
> serve status through adwords api we are getting serve status as "Serving" 
> while google is actually not serving the ads.
> This is causing an issue for us as in our application it actually shows as 
> the campaign is currently serving, but in reality it is still in "eligible" 
> status
>
> How would i determine if a campaign is actually serving ads or not? 
>
> [image: billing.jpg]
>
>
> Thank You,
> Pradeep Datla.
>

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Issue with Serve Status of campaign

2020-02-17 Thread Pradeep Datla
Hi,

After Creating a campaign if the ads get disapproved or account gets 
suspended, the serve status of the campaign is stuck in "Eligible". But the 
serve status through adwords api we are getting serve status as "Serving" 
while google is actually not serving the ads.
This is causing an issue for us as in our application it actually shows as 
the campaign is currently serving, but in reality it is still in "eligible" 
status

How would i determine if a campaign is actually serving ads or not? 

[image: billing.jpg]


Thank You,
Pradeep Datla.

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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