Re: UNEXPECTED_INTERNAL_API_ERROR querying AdGroupAdService

2018-02-19 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello MdV,

I'm confirming this and will get back to you when I have more information.

Best,
Thanet, AdWords API Team

On Monday, February 19, 2018 at 3:04:56 PM UTC+9, Thanet Knack 
Praneenararat (AdWords API Team) wrote:
>
> Hello MdV,
>
> How often the error has happened? 
> The error can happen sometimes when there are transient issues on the 
> servers.
> Usually, the frequency of error will reduce and it will disappear within a 
> few days.
>
> If the issue persists for many days, please let me know.
>
> Best,
> Thanet, AdWords API Team
>
> On Tuesday, February 13, 2018 at 10:33:13 PM UTC+9, MdV wrote:
>>
>> Hi API team,
>>
>> Since a couple of days we are seeing UNEXPECTED_INTERNAL_API_ERROR 
>> messages when retrieving template ads with the AdGroupAdService. Can you 
>> tell me if there is an issue with the service and if so when you expect it 
>> to be fixed?
>>
>>
>> Kind regards,
>> MdV
>>
>>
>>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/ebb10a7c-62c6-41d4-9b57-197124ca1ea2%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


Re: UNEXPECTED_INTERNAL_API_ERROR querying AdGroupAdService

2018-02-18 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello MdV,

How often the error has happened? 
The error can happen sometimes when there are transient issues on the 
servers.
Usually, the frequency of error will reduce and it will disappear within a 
few days.

If the issue persists for many days, please let me know.

Best,
Thanet, AdWords API Team

On Tuesday, February 13, 2018 at 10:33:13 PM UTC+9, MdV wrote:
>
> Hi API team,
>
> Since a couple of days we are seeing UNEXPECTED_INTERNAL_API_ERROR 
> messages when retrieving template ads with the AdGroupAdService. Can you 
> tell me if there is an issue with the service and if so when you expect it 
> to be fixed?
>
>
> Kind regards,
> MdV
>
>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/cfa7ea3e-5bed-4417-9386-f68e34cd2e52%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


Re: UNEXPECTED_INTERNAL_API_ERROR querying AdGroupAdService

2018-02-13 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum
Hi MdV,

Could you please send us the complete SOAP logs including request and 
response? You may opt to *reply privately to author*.

Regards,
Dhanya, AdWords API Team

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/ca87b0a3-9a59-424f-ae00-1492c516de23%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


UNEXPECTED_INTERNAL_API_ERROR querying AdGroupAdService

2018-02-13 Thread MdV
Hi API team,

Since a couple of days we are seeing UNEXPECTED_INTERNAL_API_ERROR messages 
when retrieving template ads with the AdGroupAdService. Can you tell me if 
there is an issue with the service and if so when you expect it to be fixed?


Kind regards,
MdV


-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/0c277342-6823-4c4a-a565-001941e25116%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.