Re: Very Strange Error: always get totalNumEntries0/totalNumEntries

2014-08-25 Thread David WM Lin
Hi Anash,

Yes, you are right, I did not set the ClientCustomerId header. However, I 
just do some testing today, the program works fine again with or without 
the clientCustomerid header. Very strange indeed. 

I will include ClientCustomerid header from now and hope this will fix the 
problem. 

Many thanks for you.

David




On Saturday, August 23, 2014 4:36:13 AM UTC+10, Anash P. Oommen (AdWords 
API Team) wrote:

 Hi David,

 Looks like you are not setting ClientCustomerId header any longer, so all 
 the requests to fetch specific entries are returning zero results. Could 
 you please check your code and confirm if this is the case?

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Friday, August 22, 2014 7:07:20 AM UTC-4, Dave L wrote:

 Hi,

 My code has been working fine until recently (about 2 weeks ago), I have 
 experienced a very strange error. 

 I have always got a fresh AccessToken before calling the API. However, I 
 always get totalNumEntries0/totalNumEntries for every service I 
 called. There is not error message, but simply totalNumEntries0/
 totalNumEntries.

 Here is a sample of the response for AdGroupCriterionService:

 soap:Envelope 
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402;requestId00050108ac19b7b00a42662191005c81/requestIdserviceNameAdGroupCriterionService/serviceNamemethodNameget/methodNameoperations0/operationsresponseTime216/responseTime/ResponseHeader/soap:Headersoap:BodygetResponse
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402
 rvaltotalNumEntries0/totalNumEntriesPage.TypeAdGroupCriterionPage/Page.Type/rval/getResponse/soap:Body/soap:Envelope

 After many hours testing, by accident, I changed the AccessToken to a 
 fake AccessToken such as d to try, 
 then I can get the correct response data from the server. 

 I just cannot believe this, it completely does not make any sense. I am 
 not sure if this is my problem, or an error from Google.

 However, by using a fake AccessToken only works for some accounts, but 
 some accounts still did not work no matter what I do.

 I really need your help on this. 

 Many thanks.
 David





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Re: Very Strange Error: always get totalNumEntries0/totalNumEntries

2014-08-25 Thread Anash P. Oommen (AdWords API Team)
Hi David,

If things started working for you, then one possibility is that your OAuth2 
headers now resolve to that of an advertiser account instead of an MCC 
account. I recommend setting the clientCustomerId all the time, so you know 
for sure what account you are making calls against.

Cheers,
Anash

On Sunday, August 24, 2014 9:41:20 AM UTC-4, David WM Lin wrote:

 Hi Anash,

 Yes, you are right, I did not set the ClientCustomerId header. However, 
 I just do some testing today, the program works fine again with or without 
 the clientCustomerid header. Very strange indeed. 

 I will include ClientCustomerid header from now and hope this will fix the 
 problem. 

 Many thanks for you.

 David




 On Saturday, August 23, 2014 4:36:13 AM UTC+10, Anash P. Oommen (AdWords 
 API Team) wrote:

 Hi David,

 Looks like you are not setting ClientCustomerId header any longer, so all 
 the requests to fetch specific entries are returning zero results. Could 
 you please check your code and confirm if this is the case?

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Friday, August 22, 2014 7:07:20 AM UTC-4, Dave L wrote:

 Hi,

 My code has been working fine until recently (about 2 weeks ago), I have 
 experienced a very strange error. 

 I have always got a fresh AccessToken before calling the API. However, I 
 always get totalNumEntries0/totalNumEntries for every service I 
 called. There is not error message, but simply totalNumEntries0/
 totalNumEntries.

 Here is a sample of the response for AdGroupCriterionService:

 soap:Envelope 
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402;requestId00050108ac19b7b00a42662191005c81/requestIdserviceNameAdGroupCriterionService/serviceNamemethodNameget/methodNameoperations0/operationsresponseTime216/responseTime/ResponseHeader/soap:Headersoap:BodygetResponse
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402
 rvaltotalNumEntries0/totalNumEntriesPage.TypeAdGroupCriterionPage/Page.Type/rval/getResponse/soap:Body/soap:Envelope

 After many hours testing, by accident, I changed the AccessToken to a 
 fake AccessToken such as d to try, 
 then I can get the correct response data from the server. 

 I just cannot believe this, it completely does not make any sense. I am 
 not sure if this is my problem, or an error from Google.

 However, by using a fake AccessToken only works for some accounts, but 
 some accounts still did not work no matter what I do.

 I really need your help on this. 

 Many thanks.
 David





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Very Strange Error: always get totalNumEntries0/totalNumEntries

2014-08-22 Thread Dave L
Hi,

My code has been working fine until recently (about 2 weeks ago), I have 
experienced a very strange error. 

I have always got a fresh AccessToken before calling the API. However, I 
always get totalNumEntries0/totalNumEntries for every service I 
called. There is not error message, but simply totalNumEntries0/
totalNumEntries.

Here is a sample of the response for AdGroupCriterionService:

soap:Envelope 
xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader
 
xmlns=https://adwords.google.com/api/adwords/cm/v201402;requestId00050108ac19b7b00a42662191005c81/requestIdserviceNameAdGroupCriterionService/serviceNamemethodNameget/methodNameoperations0/operationsresponseTime216/responseTime/ResponseHeader/soap:Headersoap:BodygetResponse
 
xmlns=https://adwords.google.com/api/adwords/cm/v201402;rvaltotalNumEntries0/totalNumEntriesPage.TypeAdGroupCriterionPage/Page.Type/rval/getResponse/soap:Body/soap:Envelope

After many hours testing, by accident, I changed the AccessToken to a fake 
AccessToken such as d to try, then I 
can get the correct response data from the server. 

I just cannot believe this, it completely does not make any sense. I am not 
sure if this is my problem, or an error from Google.

However, by using a fake AccessToken only works for some accounts, but some 
accounts still did not work no matter what I do.

I really need your help on this. 

Many thanks.
David



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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Very Strange Error: always get totalNumEntries0/totalNumEntries

2014-08-22 Thread Anash P. Oommen (AdWords API Team)
Hi Dave,

Could you please post a request and response xml where you could get the 
correct response using a fake OAuth2 access token? And are you using a 
client library, or your own mechanism to make the API calls?

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Friday, August 22, 2014 7:07:20 AM UTC-4, Dave L wrote:

 Hi,

 My code has been working fine until recently (about 2 weeks ago), I have 
 experienced a very strange error. 

 I have always got a fresh AccessToken before calling the API. However, I 
 always get totalNumEntries0/totalNumEntries for every service I 
 called. There is not error message, but simply totalNumEntries0/
 totalNumEntries.

 Here is a sample of the response for AdGroupCriterionService:

 soap:Envelope 
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402;requestId00050108ac19b7b00a42662191005c81/requestIdserviceNameAdGroupCriterionService/serviceNamemethodNameget/methodNameoperations0/operationsresponseTime216/responseTime/ResponseHeader/soap:Headersoap:BodygetResponse
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402
 rvaltotalNumEntries0/totalNumEntriesPage.TypeAdGroupCriterionPage/Page.Type/rval/getResponse/soap:Body/soap:Envelope

 After many hours testing, by accident, I changed the AccessToken to a fake 
 AccessToken such as d to try, then I 
 can get the correct response data from the server. 

 I just cannot believe this, it completely does not make any sense. I am 
 not sure if this is my problem, or an error from Google.

 However, by using a fake AccessToken only works for some accounts, but 
 some accounts still did not work no matter what I do.

 I really need your help on this. 

 Many thanks.
 David





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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Very Strange Error: always get totalNumEntries0/totalNumEntries

2014-08-22 Thread Anash P. Oommen (AdWords API Team)
Hi David,

Looks like you are not setting ClientCustomerId header any longer, so all 
the requests to fetch specific entries are returning zero results. Could 
you please check your code and confirm if this is the case?

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Friday, August 22, 2014 7:07:20 AM UTC-4, Dave L wrote:

 Hi,

 My code has been working fine until recently (about 2 weeks ago), I have 
 experienced a very strange error. 

 I have always got a fresh AccessToken before calling the API. However, I 
 always get totalNumEntries0/totalNumEntries for every service I 
 called. There is not error message, but simply totalNumEntries0/
 totalNumEntries.

 Here is a sample of the response for AdGroupCriterionService:

 soap:Envelope 
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;soap:HeaderResponseHeader
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402;requestId00050108ac19b7b00a42662191005c81/requestIdserviceNameAdGroupCriterionService/serviceNamemethodNameget/methodNameoperations0/operationsresponseTime216/responseTime/ResponseHeader/soap:Headersoap:BodygetResponse
  
 xmlns=https://adwords.google.com/api/adwords/cm/v201402
 rvaltotalNumEntries0/totalNumEntriesPage.TypeAdGroupCriterionPage/Page.Type/rval/getResponse/soap:Body/soap:Envelope

 After many hours testing, by accident, I changed the AccessToken to a fake 
 AccessToken such as d to try, then I 
 can get the correct response data from the server. 

 I just cannot believe this, it completely does not make any sense. I am 
 not sure if this is my problem, or an error from Google.

 However, by using a fake AccessToken only works for some accounts, but 
 some accounts still did not work no matter what I do.

 I really need your help on this. 

 Many thanks.
 David





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Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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