[www-issues] [Issue 89846] XML export broken, generat es 404

2009-03-18 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User st changed the following:

What|Old value |New value

  CC|'cloph,fma,fridrich_strba,|'cloph,erenaud,fma,fridric
|kohei,mh,pjanik,st'   |h_strba,kohei,mh,pjanik,st
|  |'

 Assigned to|st|support





--- Additional comments from s...@openoffice.org Wed Mar 18 20:08:21 + 
2009 ---
I'm confused what options we can choose from given the current version of CEE.


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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-03-05 Thread ramya
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from ra...@openoffice.org Thu Mar  5 09:24:41 + 
2009 ---
Stefan,

As per the Con-call, There are no options present other than enabling xml.cgi
for this request. However ,with reference to the option 3:Enabling xml.cgi
without affecting site stability. Consulted with Engg team,  the new inst set
will not affect xml.cgi requests.To warn that site outages might ensue.

Still if you want xml.cgi  to be enabled, we can do that for you.We would not be
able to test this on a test environment.

Lastly, if you still require analysis, passing to Eric to see whether we could
customize this considering the site stability.

Regards,
Ramya
Support operations

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-02-23 Thread karthik_cn
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from karthik...@openoffice.org Tue Feb 24 02:37:25 
+ 2009 ---
Stefan,

Since we have installed the instance set to handle high load, could you please
confirm if we can go ahead and make it as before ?


Regards,
Karthikeyan.S,
Support Operations.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-02-10 Thread karthik_cn
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from karthik...@openoffice.org Tue Feb 10 14:30:04 
+ 2009 ---
Stefan, 

Could you please add-in your inputs?


Regards,
Karthikeyan.S,
Support Operations.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-02-10 Thread cloph
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from cl...@openoffice.org Wed Feb 11 03:27:53 + 
2009 ---
I don't know what you guys are doing, really.

currently the general xml-export is enabled, you disabled the custom URLs.

so no answer to desc#31 yet and still contradicting support's statements as in
desc#32

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-02-02 Thread karthik_cn
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from karthik...@openoffice.org Tue Feb  3 05:30:19 
+ 2009 ---
Stefan, 

Do you have an update on this?


Regards,
Karthikeyan.S,
Support Operations.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-01-21 Thread ramya
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from ra...@openoffice.org Wed Jan 21 08:43:40 + 
2009 ---
The future release would be C6 which might be available in end of Q3 of this 
year.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-01-20 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User ramya changed the following:

What|Old value |New value

 Assigned to|support   |st





--- Additional comments from ra...@openoffice.org Tue Jan 20 12:06:50 + 
2009 ---
St,

As discussed in the previous call,the broken XML export functionality is not
available as it should be.If you could provide us a text to be displayed instead
of 404 error page. We would be able to process your request.

Though you will not face this issue when you move to our future release.For more
permanent solution, we would require your inputs here.

I am assigning to Stefan as he would be able to write his views.

Thanks,
Ramya
Support Operations

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-01-08 Thread cloph
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from cl...@openoffice.org Thu Jan  8 21:10:28 + 
2009 ---
special URL for izbot doesn't work anymore, but apparently the global xml-export
is available again.

This is a contradiction to what was last stated by CN-Support.

If this was the intended resolution: You should have told the users of those
special-URLs before simply turning them off.
If this was not intended: Please reenable the IZBot-URL.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2009-01-05 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from s...@openoffice.org Mon Jan  5 13:41:09 + 
2009 ---
I don't think that a broken link and unavailability of the XML export is a
status that we should leave as is. Suggestions for a solution are welcome...

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-12-24 Thread karthik_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from karthik...@openoffice.org Wed Dec 24 12:16:05 
+ 2008 ---
As we stated earlier, enabling xml export for all the users will influence the
performance of the website. Looking back the reasons why the XML export is kept
the way it is now and also considering the impact on the website performance if
we enable XML export for all users, our engineering team strongly suggests to
leave the XML export as is.



Thanks and Regards,
Karthikeyan.S,
Support Operations.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-12-17 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User ramya changed the following:

What|Old value |New value

 Assigned to|support   |st

  Status|STARTED   |NEW





--- Additional comments from ra...@openoffice.org Wed Dec 17 09:27:27 + 
2008 ---
St,

Whatever URL we are going to provide for the XML export, it all depends upon
whether it is being used in scripts for accessing the IZ with high intensity.

If the hits are going to be more than the max http connections, then there would
be site inaccessibility issues.

Please Do re-confirm your options before you require this enabling.

Regards,
Ramya
Support Operations

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-12-17 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User st changed the following:

What|Old value |New value

 Assigned to|st|support





--- Additional comments from s...@openoffice.org Wed Dec 17 12:50:10 + 
2008 ---
As said in desc25 I would like to see the XML export made available without
putting the site on risk.
I'm looking forward for proposals which measures are needed to throttle requests
or limit number of connections or ...

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-12-11 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Thu Dec 11 12:40:34 + 
2008 ---
St,

We cannot give a full guarantee on the site performance. We need to consult this
internally as it had a huge impact on the site, refer
https://sun-openofficeorg.extranet.collab.net/issues/show_bug.cgi?id=106,110.

Regards,
Ramya
Support Operations

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-12-02 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User ramya changed the following:

What|Old value |New value

  Status|NEW   |STARTED





--- Additional comments from [EMAIL PROTECTED] Tue Dec  2 12:57:31 + 
2008 ---
St,

Do you want to us to provide us this functionality? Please confirm. I will
forward this to the concerned team.

Regards,
Ramya
Support Operations

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-12-02 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Tue Dec  2 15:14:04 + 
2008 ---
Hm, I don't get the question.
Yes, I would like to see the XML export provided without the risk that the site
is brought down.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-11-12 Thread cloph
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Wed Nov 12 11:46:39 + 
2008 ---
workaround is that xml export is enabled via special URLs. But it is still
disabled for those who don't know those URLs.

Prio can be lowered I guess.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-11-12 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User st changed the following:

What|Old value |New value

 Assigned to|st|support

Priority|P1|P3





--- Additional comments from [EMAIL PROTECTED] Wed Nov 12 13:36:35 + 
2008 ---
The priority has been decreased to P3. I'm available for those that feel a need
to access the xml interface.
I would consider this an ugly workaround and it leaves us with the need to
provide the functionality without putting site stability on risk.

Reassigning to support...


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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-11-11 Thread mh
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Wed Nov 12 04:29:51 + 
2008 ---
any news regarding this P1 issue ? I assume there is a workaround in place,
still p1 ?

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-06-09 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User ramya changed the following:

What|Old value |New value

  Status|NEW   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from [EMAIL PROTECTED] Mon Jun  9 09:25:28 + 
2008 ---
I am closing the case from the Collabnet's end.Please route your queries for
this issue if you have any to Stefan directly.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-06-09 Thread cloph
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User cloph changed the following:

What|Old value |New value

  Status|RESOLVED  |REOPENED

  Resolution|FIXED |





--- Additional comments from [EMAIL PROTECTED] Mon Jun  9 10:59:28 + 
2008 ---
You are kidding, right?
How is this fixed from CollabNet's side? The system is broken if it doesn't
have measures against a (probably even unintended) dos attack like using the
xml-export functionality. 

Even if you (CollabNet) don't see need for immediate action and say st is
responsible, then don't close the issue, but reassign the issue to him.
→reopen issue.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-06-09 Thread cloph
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User cloph changed the following:

What|Old value |New value

 Assigned to|support   |st

  Status|REOPENED  |NEW





--- Additional comments from [EMAIL PROTECTED] Mon Jun  9 11:00:05 + 
2008 ---
as support doesn't feel responsible → reassign to st

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-06-05 Thread st
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http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Thu Jun  5 10:28:08 + 
2008 ---
Heavy use of the XML export functionality is suspect to put high load on the
site or even bring it down. For this reason it is not available from the link
Format as XML. Some use cases are taken care of. If there is another need for
the export please contact me directly.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-06-04 Thread kohei
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User kohei changed the following:

What|Old value |New value

  CC|'cloph,fma,fridrich_strba,|'cloph,fma,fridrich_strba,
|mh,pjanik,st' |kohei,mh,pjanik,st'





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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-06-04 Thread kohei
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Wed Jun  4 22:23:14 + 
2008 ---
So, is this being worked on ?  What's the current status ?

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-06-04 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Thu Jun  5 05:52:54 + 
2008 ---
St,

Please comment on this issue?

Regards,
Ramya

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-24 Thread cloph
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Sat May 24 08:14:03 + 
2008 ---
I wrote the IssueZilla plugin for supybot (that is what IZBot is based on) - and
I as well run it.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread fma
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846
 Issue #|89846
 Summary|XML export broken, generates 404
   Component|www
 Version|current
Platform|All
 URL|
  OS/Version|All
  Status|NEW
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P1
Subcomponent|openoffice.org IssueTracker
 Assigned to|support
 Reported by|fma





--- Additional comments from [EMAIL PROTECTED] Fri May 23 10:29:13 + 
2008 ---
Seems that the xml-export is broken, generates HTTP-error 404.

E.g. http://www.openoffice.org/issues/xml.cgi?id=82134 - no export

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread karthik_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Fri May 23 11:02:09 + 
2008 ---
Hi,

Thank you for contacting CollabNet Customer Support! Based on the information
provided to us we will present you with an update as soon as we have adequate 
data.

Thanks,
Karthikeyan.S,
Support Operations.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread karthik_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Fri May 23 11:18:48 + 
2008 ---
Frank,

  I have navigated to issue 82134; clicked on export this issue button on
the top  of the page and tried to export this issue to
collabnet.openoffice.org.If this is not the one you tried, please provide us the
steps to replicate this issue.

Thanks,
Karthikeyan.S,
Support Operations.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Fri May 23 11:27:14 + 
2008 ---
The functionality in question is the link Format as XML.
It has been disabled due to automated excessive requests.
We are working to bring it in place again.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread karthik_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Fri May 23 11:31:05 + 
2008 ---
Based on Stefan's comment in desc4;I am reducing the priority for this issue.
Please correct me, if i am wrong.



Thanks and Regards,
Karthikeyan.S,
Support Operations.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread karthik_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User karthik_cn changed the following:

What|Old value |New value

Priority|P1|P2





--- Additional comments from [EMAIL PROTECTED] Fri May 23 11:31:43 + 
2008 ---
Reducing

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User st changed the following:

What|Old value |New value

Priority|P2|P1





--- Additional comments from [EMAIL PROTECTED] Fri May 23 11:36:52 + 
2008 ---
Sorry, but the availability of this service is integral to our processes.
Raising to P1 again...

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread cloph
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User cloph changed the following:

What|Old value |New value

  CC|'fma,mh,st'   |'cloph,fma,mh,st'

Keywords|  |oooqa





--- Additional comments from [EMAIL PROTECTED] Fri May 23 16:28:09 + 
2008 ---
(IZBot makes use of the xml view as well)

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread st
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846


User st changed the following:

What|Old value |New value

  CC|'cloph,fma,mh,st' |'cloph,fma,fridrich_strba,
|  |mh,st'





--- Additional comments from [EMAIL PROTECTED] Fri May 23 18:58:16 + 
2008 ---
AFAIK Fridrich wrote IZBot and runs it on some of the OOo channels, right?
Fridrich, could you contact me, if that's true. Thanks, Stefan.

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[www-issues] [Issue 89846] XML export broken, generat es 404

2008-05-23 Thread fridrich_strba
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=89846





--- Additional comments from [EMAIL PROTECTED] Fri May 23 19:23:15 + 
2008 ---
@st: I don't know who wrote it, but it cloph that runs it :-)


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