[android-developers] Re: Paid apps related questions discussion list?

2009-02-25 Thread pubu he
Hi, Guys,

I want to confirm this, I put one application to the market, but no
payment settings set now, because I live outside of America now, I want to
use local card, which does't have a routing number, is it allowed?

I post the message here because I can't start a new thread, why? I also
don't know, there seems many issues with google systems, big pity.

Thanks
Harry

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread ellipsoidmob...@googlemail.com

I've had a couple of cancellations but I have no idea why!! Does
anyone know a way for UK developers to see the feedback that users
have given their applications?

I understood that UK users wouldn't be able to download applications
on day 1 - but developers not being able to see their own feedback?
Crazy!! How am I supposed to provide any kind of support?
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread Jon Colverson

On Feb 22, 8:37 am, ellipsoidmob...@googlemail.com
ellipsoidmob...@googlemail.com wrote:
 I've had a couple of cancellations but I have no idea why!! Does
 anyone know a way for UK developers to see the feedback that users
 have given their applications?

You can read your feedback on the unofficial Market browser Cyrket:
http://www.cyrket.com/

--
Jon

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread Stoyan Damov

Only if your apps are NOT protected, which is what I did. The
protection is pretty ridiculous anyway.
I'm SURE Steve Jobs is laughing his ass off.

On Sun, Feb 22, 2009 at 11:22 AM, Jon Colverson jjc1...@gmail.com wrote:

 On Feb 22, 8:37 am, ellipsoidmob...@googlemail.com
 ellipsoidmob...@googlemail.com wrote:
 I've had a couple of cancellations but I have no idea why!! Does
 anyone know a way for UK developers to see the feedback that users
 have given their applications?

 You can read your feedback on the unofficial Market browser Cyrket:
 http://www.cyrket.com/

 --
 Jon
 - Show quoted text -
 


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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread Al Sutton

Personally I have the mental image of staff at Nokia pointing at people 
with G1's and giving the Nelson laugh 
(http://home.earthlink.net/~mail11325/_wav/Nelson_Laugh.wav)

Al.

Stoyan Damov wrote:
 Only if your apps are NOT protected, which is what I did. The
 protection is pretty ridiculous anyway.
 I'm SURE Steve Jobs is laughing his ass off.

 On Sun, Feb 22, 2009 at 11:22 AM, Jon Colverson jjc1...@gmail.com wrote:
   
 On Feb 22, 8:37 am, ellipsoidmob...@googlemail.com
 ellipsoidmob...@googlemail.com wrote:
 
 I've had a couple of cancellations but I have no idea why!! Does
 anyone know a way for UK developers to see the feedback that users
 have given their applications?
   
 You can read your feedback on the unofficial Market browser Cyrket:
 http://www.cyrket.com/

 --
 Jon
 - Show quoted text -
 

 
   


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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread ellipsoidmob...@googlemail.com

Thanks Jon - that's a good tip. I think Jay has just implemented
support for paid / copy protected apps in Cyrket so mine is now indeed
visible.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

OK, I'll start here then...

1. Where are my apps? I released 2 apps yesterday, 1 free (limited,
lite, demo, whatever you call it), and 1 paid. Yesterday both were in
Market. I had a few sales, and about 1500 downloads of the free app.
I talked to Jay @ cyrket.com and he said he can't see the games on his
device and that I probably seem them because the Market client in my
G1 cached it. Guys, do you see Droid Breakout or Droid Breakout
Lite on his phone (it's important that I get answers from those of
you who haven't downloaded it ever)?

2. Can someone @ Google fix the problem w/ cancels. I had 7 cancels,
all with this message:

You cancelled this order.
Reason: Other (describe below)
Message sent to customer: Refund requested from phone.

Well, where's the describe below message? The customers could have
said something valuable like:

- I thought I was buying a different kind game, sorry
- The game is unstable or slow, etc.
- I played enough for the 24 hours FREE period, thanks Google

3. The Developer Console is OFF by at least 1 hour. I don't understand
how caching works, but Market is not a search engine - we need kind of
real-time or reasonably delayed updates. I have to track both via the
Google checkout account and via the Developer Console to understand
what's happening.

4. Ratings and comments - this is the WORST designed feature I've
ever seen in software. EVER.
Users rate the software for the bad experience with Market, e.g. I've got:

Wudlnt install 4 me - 1 star
Cant download - 1 start
etc., etc.
Is this *my* software's fault?

Re comments - where's the ability for us, developers to reply to
comments? I tried modifying my own comment on the game, keeping it for
about 30-40 minutes, then altering it again to answer another user.

I have even more and more questions, but these above are real
showstoppers. Especially cancels w/o a reason and w/o the ability to
dispute a cancel.

If I don't get answer soon I don't have anything else to do but pull
off the apps because apparently 1) (missing apps) prevents me from
selling the game and I haven't wasted months for nothing.

Cheers

On Sat, Feb 21, 2009 at 5:24 PM, Stoyan Damov stoyan.da...@gmail.com wrote:
 Hi there,

 Is there a dedicated list for developers who have paid apps in Android
 Market? It would be best if that list has at least 1 *Google* (not
 Android, i.e. I don't need it to be technically savvy) employee able
 to give sensible answers to WTF questions related to the Market and
 paid apps?

 Thanks,
 Stoyan


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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

On Sat, Feb 21, 2009 at 5:57 PM, Stoyan Damov stoyan.da...@gmail.com wrote:
 OK, I'll start here then...

 1. Where are my apps? Guys, do you see Droid Breakout or Droid Breakout
 Lite on STRIKEhis/STRIKE your :) phone (it's important that I get 
 answers from those of
 you who haven't downloaded it ever)?

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread ellipsoidmob...@googlemail.com

Yup I share a lot of these frustrations. I now have a return but
absolutely no idea why. I don't know whether my app is visible to all
users in the US or just a subset.  I have copy protection enabled, so
maybe as above it's causing my app to crash? Who knows - I can't
download it to try it myself (I'm in the UK) and I can't even see the
feedback for my own app!!

BTW - Stoyan, where's the thread on copy protection causing crashes? I
couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Timothy DeWees

I'm getting some users who can't download updates either.  They can
get the first version and then when I push an update, it just sits and
downloading forever.  I haven't experienced copy protection causing
crashing, but I'm sure it is only a matter of time...

On Feb 21, 12:25 pm, ellipsoidmob...@googlemail.com
ellipsoidmob...@googlemail.com wrote:
 Yup I share a lot of these frustrations. I now have a return but
 absolutely no idea why. I don't know whether my app is visible to all
 users in the US or just a subset.  I have copy protection enabled, so
 maybe as above it's causing my app to crash? Who knows - I can't
 download it to try it myself (I'm in the UK) and I can't even see the
 feedback for my own app!!

 BTW - Stoyan, where's the thread on copy protection causing crashes? I
 couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread bwilliam...@gmail.com

One more data point for the copy protection concerns.
I had my paid app using copy protection, and apparently some people
were able to find it for awhile - I got two downloads and an email
from AdMob asking me to advertise my paid app with them.  I, however,
could not see my app on my ADP1.  While I scurried about the internets
trying to find out why, I check my phone hopefully every few minutes,
and, oddly enough, an hour later I could see my app.

I went to sleep and checked the market again 10 hours later, and my
app was gone again.  I saw lots of complaints about copy protection
and turned it off.  I just checked my phone now, 10 minutes after
turning off copy protection, and I can see my paid app in the market
again.

On Feb 21, 12:46 pm, Timothy DeWees whtdrgn...@gmail.com wrote:
 I'm getting some users who can't download updates either.  They can
 get the first version and then when I push an update, it just sits and
 downloading forever.  I haven't experienced copy protection causing
 crashing, but I'm sure it is only a matter of time...

 On Feb 21, 12:25 pm, ellipsoidmob...@googlemail.com

 ellipsoidmob...@googlemail.com wrote:
  Yup I share a lot of these frustrations. I now have a return but
  absolutely no idea why. I don't know whether my app is visible to all
  users in the US or just a subset.  I have copy protection enabled, so
  maybe as above it's causing my app to crash? Who knows - I can't
  download it to try it myself (I'm in the UK) and I can't even see the
  feedback for my own app!!

  BTW - Stoyan, where's the thread on copy protection causing crashes? I
  couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

+1 for not being able to install updates. I asked them to uninstall
and reinstall but no feedback yet.
This is RIDICULOUS, Google shouldn't have put the paid apps-enabled
Market before testing it to death.

On Sat, Feb 21, 2009 at 7:46 PM, Timothy DeWees whtdrgn...@gmail.com wrote:

 I'm getting some users who can't download updates either.  They can
 get the first version and then when I push an update, it just sits and
 downloading forever.  I haven't experienced copy protection causing
 crashing, but I'm sure it is only a matter of time...

 On Feb 21, 12:25 pm, ellipsoidmob...@googlemail.com
 - Show quoted text -
 ellipsoidmob...@googlemail.com wrote:
 Yup I share a lot of these frustrations. I now have a return but
 absolutely no idea why. I don't know whether my app is visible to all
 users in the US or just a subset.  I have copy protection enabled, so
 maybe as above it's causing my app to crash? Who knows - I can't
 download it to try it myself (I'm in the UK) and I can't even see the
 feedback for my own app!!

 BTW - Stoyan, where's the thread on copy protection causing crashes? I
 couldn't find it.
 


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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Gil

Many users who try to download paid apps are complaining that the
downloads are not actually working. Google needs to display a support
e-mail regarding Market issues in plain site so that users will not
contact developers for payment and download related issues.

On Feb 21, 10:54 am, Stoyan Damov stoyan.da...@gmail.com wrote:
 Think twice before turning on the Copy Protection option! I think

 On Sat, Feb 21, 2009 at 7:25 PM, ellipsoidmob...@googlemail.com

 ellipsoidmob...@googlemail.com wrote:

  Yup I share a lot of these frustrations. I now have a return but
  absolutely no idea why. I don't know whether my app is visible to all
  users in the US or just a subset.  I have copy protection enabled, so
  maybe as above it's causing my app to crash? Who knows - I can't
  download it to try it myself (I'm in the UK) and I can't even see the
  feedback for my own app!!

  BTW - Stoyan, where's the thread on copy protection causing crashes? I
  couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Timothy DeWees

I just got another round of emails about people not being able to
download updates.  I don't think it is a coincidence now...  Any work
from T-Mobile or Google?

On Feb 21, 2:20 pm, Gil virgildobjans...@gmail.com wrote:
 Many users who try to download paid apps are complaining that the
 downloads are not actually working. Google needs to display a support
 e-mail regarding Market issues in plain site so that users will not
 contact developers for payment and download related issues.

 On Feb 21, 10:54 am, Stoyan Damov stoyan.da...@gmail.com wrote:

  Think twice before turning on the Copy Protection option! I think

  On Sat, Feb 21, 2009 at 7:25 PM, ellipsoidmob...@googlemail.com

  ellipsoidmob...@googlemail.com wrote:

   Yup I share a lot of these frustrations. I now have a return but
   absolutely no idea why. I don't know whether my app is visible to all
   users in the US or just a subset.  I have copy protection enabled, so
   maybe as above it's causing my app to crash? Who knows - I can't
   download it to try it myself (I'm in the UK) and I can't even see the
   feedback for my own app!!

   BTW - Stoyan, where's the thread on copy protection causing crashes? I
   couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Jon Colverson

On Feb 21, 3:24 pm, Stoyan Damov stoyan.da...@gmail.com wrote:
 Is there a dedicated list for developers who have paid apps in Android
 Market? It would be best if that list has at least 1 *Google* (not
 Android, i.e. I don't need it to be technically savvy) employee able
 to give sensible answers to WTF questions related to the Market and
 paid apps?

This would seem to be the official place:
http://www.google.com/support/forum/p/Android+Market

--
Jon

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Gil

+ 1 for updates not downloading.

Google, please fix the Market problems. I got 100 e-mails today about
Market payment and download problems. Please support your products!

On Feb 21, 12:53 pm, Jon Colverson jjc1...@gmail.com wrote:
 On Feb 21, 3:24 pm, Stoyan Damov stoyan.da...@gmail.com wrote:

  Is there a dedicated list for developers who have paid apps in Android
  Market? It would be best if that list has at least 1 *Google* (not
  Android, i.e. I don't need it to be technically savvy) employee able
  to give sensible answers to WTF questions related to the Market and
  paid apps?

 This would seem to be the official 
 place:http://www.google.com/support/forum/p/Android+Market

 --
 Jon
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