date:20140923

Re: OT: Part Time Remedy Support

2014-09-23 Thread Abdul Moid

Can we have the email id for posting the resume.
Would like to know the further details to proceed.

On Wednesday, September 24, 2014 1:24:35 AM UTC+5:30, Koyb P. Liabt wrote:
>
> ** 
>   
> Hi All,
>  
> A colleague of mine is looking for part-time Remedy Support remotely.  
>  
> *Requirements*:
> -  at least 5 years of Remedy experience (AR System 8.x, ITSM, SRM or SLM)
> -  strong advanced knowledge of Remedy's workflow (Active links, Active 
> Link guides, Filters, Forms, etc... via Dev Studio.
>  
> Please forward your resume to me offline if interested, and we can discuss 
> further details.
>  
> Thanks,
> Tom
> _ARSlist: "Where the Answers Are" and have been for 20 years_


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Consuming an external web service

2014-09-23 Thread Jim Hetfield

We're trying to consume an external, non-Remedy web service, using a set field 
from web service filter action. Watching arpluginsvr.log I can see the 
transaction successfully reach the vendor system, but it's erroring out due to 
failing validation on the other side. The XML being passed by the plugin server 
is the entire WSDL - the vendor indicates that we need to pass only those 
elements that contain an entry - no null values. 

The WSDL location points to the vendor's published WSDL, not a locally saved 
file. Even if we were able to use modified WSDL entries stored locally - we're 
not as basic authentication is needed - the values being passed are obviously 
going to vary from transaction to transaction. What I'm hoping to learn, is if 
there is any way to vary the values being passed by the plugin server so as to 
eliminate nulls, while using a single WSDL.

TIA

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Re: Published days of an article

2014-09-23 Thread Carin Grobler

Rajesh,

you  should be able to check status history of each version

C

On Tue, Sep 23, 2014 at 9:28 AM, rajesh  wrote:

> ** Hi Experts,
>
> Is there a way i can figure out how many days the article has been
> published from reporting
> perspective?Lets says, I have published the article version 1.0 for 10
> days and created a new version
> 2.0 ,published the article which stayed for 15 days.So,is there is any
> field/query which can help me
> telling the article had been published for 10 days for Version 1.0 and
> v2.0 for 15 days?
> or Would it be calculated as 25 days of published article?
>
> How many days the article has been published,Has it been calculated on
> each version or from the Version
> 1.0 to the current version?
>
> My business requirement is pretty simple wherein we want to know how many
> days the article has been
> published and how can i get in report for management perspective.
>
> Is there any business logic to calculate for number of days the article
> had been published since it's
> inception?
>
> ARS/ITSM/RKM 8.1.
>
> I look forward to your input.
>
> Thanks,
> RK
>
> 
> Get your own *FREE* website, *FREE* domain & *FREE* mobile app with
> Company email.
> *Know More >*
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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MyIT/SRM and Kinetic

2014-09-23 Thread John Sundberg

If there are any users who are interested in having their MyIT or SRM work
with Kinetic — please contact me off list.


Thanks,

-John




-- 

*John Sundberg*
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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OT: Part Time Remedy Support

2014-09-23 Thread Koyb P. Liabt

 
Hi All,
 
A colleague of mine is looking for part-time Remedy Support remotely.  
 
Requirements:
-  at least 5 years of Remedy experience (AR System 8.x, ITSM, SRM or  SLM)
-  strong advanced knowledge of Remedy's workflow (Active links,  Active 
Link guides, Filters, Forms, etc... via Dev Studio.
 
Please forward your resume to me offline if interested, and we can discuss  
further details.
 
Thanks,
Tom

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Re: BMC sues SNOW

2014-09-23 Thread Brittain, Mark

Actually a pretty good marketing strategy. Company looking for a solution might 
be shy of Service Now if there were the possibility of a massive upgrade due to 
some court decision. Better to pick some other provider now (e.g. BMC) and 
avoid that possibility. Those thinking of jumping from BMC to SNOW, might think 
again or wait.

Mark

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI - Atlanta)
Sent: Tuesday, September 23, 2014 3:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
All,

I wonder if its based on some of the former BMC/Remedy employees that now work 
for SNOW and the fact that employers require NDAs.

Just a thought.

Howard

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Tuesday, September 23, 2014 12:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: [arslist] BMC sues SNOW

**
I can't see how any of these actually stand up in court. If you read the first 
patent it basically says "get the details of a computer system into a text file 
and load the information into a database"

If that's the case then Tivoli, et al, look out!

What a waste of time, money and resource imho.

--
Danny Kellett
dkell...@javasystemsolutions.com



On Tue, Sep 23, 2014, at 04:49 PM, Rick Cook wrote:
**
Maybe, but legally, there is a difference between "stealing" a concept (nothing 
new under the sun) and stealing (the details) how that concept is brought to 
market.  It doesn't help that the SNOW C-team is full of people with a track 
record of unethical, if not illegal, behavior.  That BMC isn't the only 
competitor suing them adds weight to the claim.

Rick Cook

On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new interpretations of 
existing stuff.

Take for example: http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make special marks based 
on a dependents components health.

This sort of seems to be previous art.

http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
(Looks old to me)


-John


On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook 
mailto:remedyr...@gmail.com>> wrote:
**
The money quote:  "...company founder, Fred Luddy, described his approach to 
innovation by saying “. . . good artists copy and great artists steal, and I’ve 
been a thief all my life.”  Little tip:  That's maybe not something you say in 
public, Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be up 
to their old shenanigans.  Details here. 
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



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Re: BMC sues SNOW

2014-09-23 Thread Richter, Howard (CEI - Atlanta)

All,

I wonder if its based on some of the former BMC/Remedy employees that now work 
for SNOW and the fact that employers require NDAs.

Just a thought.

Howard

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Tuesday, September 23, 2014 12:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: [arslist] BMC sues SNOW

**
I can't see how any of these actually stand up in court. If you read the first 
patent it basically says "get the details of a computer system into a text file 
and load the information into a database"

If that's the case then Tivoli, et al, look out!

What a waste of time, money and resource imho.

--
Danny Kellett
dkell...@javasystemsolutions.com



On Tue, Sep 23, 2014, at 04:49 PM, Rick Cook wrote:
**
Maybe, but legally, there is a difference between "stealing" a concept (nothing 
new under the sun) and stealing (the details) how that concept is brought to 
market.  It doesn't help that the SNOW C-team is full of people with a track 
record of unethical, if not illegal, behavior.  That BMC isn't the only 
competitor suing them adds weight to the claim.

Rick Cook

On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new interpretations of 
existing stuff.

Take for example: http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make special marks based 
on a dependents components health.

This sort of seems to be previous art.

http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
(Looks old to me)


-John


On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook 
mailto:remedyr...@gmail.com>> wrote:
**
The money quote:  "...company founder, Fred Luddy, described his approach to 
innovation by saying “. . . good artists copy and great artists steal, and I’ve 
been a thief all my life.”  Little tip:  That's maybe not something you say in 
public, Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be up 
to their old shenanigans.  Details here. 
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



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here
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Re: BMC sues SNOW

2014-09-23 Thread richard....@bwc.state.oh.us

Your tax dollars at work….

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow
Sent: Tuesday, September 23, 2014 12:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
Keep in mind the US patent office gave a patent to a guy  for a method of 
swinging sideways, which was invented by his daughter (and every kid who ever 
sat on a swing):

http://www.google.com/patents/US6368227

William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Tuesday, September 23, 2014 11:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
I can't see how any of these actually stand up in court. If you read the first 
patent it basically says "get the details of a computer system into a text file 
and load the information into a database"

If that's the case then Tivoli, et al, look out!

What a waste of time, money and resource imho.

--
Danny Kellett
dkell...@javasystemsolutions.com

On Tue, Sep 23, 2014, at 04:49 PM, Rick Cook wrote:
**
Maybe, but legally, there is a difference between "stealing" a concept (nothing 
new under the sun) and stealing (the details) how that concept is brought to 
market.  It doesn't help that the SNOW C-team is full of people with a track 
record of unethical, if not illegal, behavior.  That BMC isn't the only 
competitor suing them adds weight to the claim.

Rick Cook

On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new interpretations of 
existing stuff.

Take for example: http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make special marks based 
on a dependents components health.

This sort of seems to be previous art.

http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
(Looks old to me)

-John

On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook 
mailto:remedyr...@gmail.com>> wrote:
**
The money quote:  "...company founder, Fred Luddy, described his approach to 
innovation by saying “. . . good artists copy and great artists steal, and I’ve 
been a thief all my life.”  Little tip:  That's maybe not something you say in 
public, Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be up 
to their old shenanigans.  Details here. 
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html

--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 
ijohn.sundb...@kineticdata.com

www.kineticdata.com 
Icommunity.kineticdata.com

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 
ijohn.sundb...@kineticdata.com

www.kineticdata.com 
Icommunity.kineticdata.com

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: BMC sues SNOW

2014-09-23 Thread John Sundberg

I am pretty sure all artists steal.

For example — they steal the idea of putting a representation of their idea
into a sharable form.

Oh - and a lot of them seem to draw pictures/etc… of other people. (Of
course - I don’t think that patent is still valid).

-John

On Tue, Sep 23, 2014 at 11:25 AM, Joe D'Souza  wrote:

> **
>
> I can tell you Fred was never an artist. Not even close.
>
>
>
> Good artists are influenced by great artists. They NEVER copy. Great
> Artists go after their own style even though it may be new and
> revolutionary – especially if it’s new and revolutionary. They do not ever
> steal. They have their name all over their work. You can recognize it even
> before you see a signature.
>
>
>
> Those who copy may have a talent, but that does not mean they are artists.
> They just can repeat what others have done to near perfection. That’s why
> they are called tribute artists – tribute bands for example.
>
>
>
> So in other words, is he saying that by copying, SNOW was paying some sort
> of tribute to the original artists?
>
>
>
> Joe
>
>
>  --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
> *Sent:* Tuesday, September 23, 2014 11:08 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: BMC sues SNOW
>
>
>
> **
>
> The money quote:  "...company founder, Fred Luddy, described his approach
> to innovation by saying “. . . good artists copy and great artists steal,
> and I’ve been a thief all my life.”  Little tip:  That's maybe not
> something you say in public, Fred.
>
>
>
> You may remember Mr. Luddy as part of the Peregrine gang, which looks to
> be up to their old shenanigans.  Details here.   
> http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#
> 
>
>
>
> Rick Cook
>
>
>
> On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg <
> john.sundb...@kineticdata.com> wrote:
>
> **
>
>
> http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html
>
>
>
>
>
>
> --
>
> *John Sundberg*
>
> *Kinetic Data, Inc.*
>
> *"Your Business. Your Process."*
>
>
>
> 651-556-0930 I john.sundb...@kineticdata.com
>
> www.kineticdata.com I community.kineticdata.com
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 

*John Sundberg*
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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Re: BMC sues SNOW

2014-09-23 Thread Jason Miller

Ah look, they are getting the Peregrine band back together for Financial
Raid 2014.  It has been 10 years, time for a reunion tour.  Let me guess,
they have some people singing backing vocals from the joint.

Jason

On Tue, Sep 23, 2014 at 8:08 AM, Rick Cook  wrote:

> **
> The money quote:  "...company founder, Fred Luddy, described his approach
> to innovation by saying “. . . good artists copy and great artists steal,
> and I’ve been a thief all my life.”  Little tip:  That's maybe not
> something you say in public, Fred.
>
> You may remember Mr. Luddy as part of the Peregrine gang, which looks to
> be up to their old shenanigans.  Details here.   
> http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#
>
> Rick Cook
>
> On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg <
> john.sundb...@kineticdata.com> wrote:
>
>> **
>>
>> http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html
>>
>>
>>
>> --
>>
>> *John Sundberg*
>> Kinetic Data, Inc.
>> "Your Business. Your Process."
>>
>> 651-556-0930 I john.sundb...@kineticdata.com
>> www.kineticdata.com I community.kineticdata.com
>>
>>
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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Re: BMC sues SNOW

2014-09-23 Thread Joe D'Souza

I can tell you Fred was never an artist. Not even close.

 

Good artists are influenced by great artists. They NEVER copy. Great Artists
go after their own style even though it may be new and revolutionary -
especially if it's new and revolutionary. They do not ever steal. They have
their name all over their work. You can recognize it even before you see a
signature.

 

Those who copy may have a talent, but that does not mean they are artists.
They just can repeat what others have done to near perfection. That's why
they are called tribute artists - tribute bands for example.

 

So in other words, is he saying that by copying, SNOW was paying some sort
of tribute to the original artists?

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Tuesday, September 23, 2014 11:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

 

** 

The money quote:  "...company founder, Fred Luddy, described his approach to
innovation by saying ". . . good artists copy and great artists steal, and
I've been a thief all my life."  Little tip:  That's maybe not something you
say in public, Fred.

 

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be
up to their old shenanigans.  Details here.
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-s
ervicenow-insiders-including-moores-/#
 

 

Rick Cook

 

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg
 wrote:

** 

http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for
-Patent-Infringement.html

 




 

-- 

John Sundberg

Kinetic Data, Inc.

"Your Business. Your Process."

 

651-556-0930 I john.sundb...@kineticdata.com 

  www.kineticdata.com I
 community.kineticdata.com 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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Re: BMC sues SNOW

2014-09-23 Thread William Rentfrow

Keep in mind the US patent office gave a patent to a guy  for a method of 
swinging sideways, which was invented by his daughter (and every kid who ever 
sat on a swing):

http://www.google.com/patents/US6368227



William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Tuesday, September 23, 2014 11:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
I can't see how any of these actually stand up in court. If you read the first 
patent it basically says "get the details of a computer system into a text file 
and load the information into a database"

If that's the case then Tivoli, et al, look out!

What a waste of time, money and resource imho.

--
Danny Kellett
dkell...@javasystemsolutions.com



On Tue, Sep 23, 2014, at 04:49 PM, Rick Cook wrote:
**
Maybe, but legally, there is a difference between "stealing" a concept (nothing 
new under the sun) and stealing (the details) how that concept is brought to 
market.  It doesn't help that the SNOW C-team is full of people with a track 
record of unethical, if not illegal, behavior.  That BMC isn't the only 
competitor suing them adds weight to the claim.

Rick Cook

On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new interpretations of 
existing stuff.

Take for example: http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make special marks based 
on a dependents components health.

This sort of seems to be previous art.

http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
(Looks old to me)


-John


On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook 
mailto:remedyr...@gmail.com>> wrote:
**
The money quote:  "...company founder, Fred Luddy, described his approach to 
innovation by saying “. . . good artists copy and great artists steal, and I’ve 
been a thief all my life.”  Little tip:  That's maybe not something you say in 
public, Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be up 
to their old shenanigans.  Details here. 
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: BMC sues SNOW

2014-09-23 Thread Lippincott, Levi (OMA-GIS)

Yeah but most patent lawsuits are usually about 1 of 2 things.


1.   Another source of revenue for the company when the other companies 
just pay a settlement to make it go away.

2.   To force the other company out of business with all of the wasted time 
and money that eventually they go bankrupt.

Levi Lippincott / Remedy Administrator

+1 402 561 7014 office
+1 402 321 5421 mobile
levi.lippinc...@interpublic.com

Interpublic Group  6825 Pine Street, Omaha, NE 68106

"Talent is a Gift; But Character is a Choice." -Matt Grotewold-

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Tuesday, September 23, 2014 11:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
I can't see how any of these actually stand up in court. If you read the first 
patent it basically says "get the details of a computer system into a text file 
and load the information into a database"

If that's the case then Tivoli, et al, look out!

What a waste of time, money and resource imho.

--
Danny Kellett
dkell...@javasystemsolutions.com



On Tue, Sep 23, 2014, at 04:49 PM, Rick Cook wrote:
**
Maybe, but legally, there is a difference between "stealing" a concept (nothing 
new under the sun) and stealing (the details) how that concept is brought to 
market.  It doesn't help that the SNOW C-team is full of people with a track 
record of unethical, if not illegal, behavior.  That BMC isn't the only 
competitor suing them adds weight to the claim.

Rick Cook

On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new interpretations of 
existing stuff.

Take for example: http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make special marks based 
on a dependents components health.

This sort of seems to be previous art.

http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
(Looks old to me)


-John


On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook 
mailto:remedyr...@gmail.com>> wrote:
**
The money quote:  "...company founder, Fred Luddy, described his approach to 
innovation by saying “. . . good artists copy and great artists steal, and I’ve 
been a thief all my life.”  Little tip:  That's maybe not something you say in 
public, Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be up 
to their old shenanigans.  Details here. 
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."


651-556-0930 
ijohn.sundb...@kineticdata.com


www.kineticdata.com 
Icommunity.kineticdata.com




_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: BMC sues SNOW

2014-09-23 Thread Danny Kellett

I can't see how any of these actually stand up in court. If you
read the first patent it basically says "get the details of a
computer system into a text file and load the information into
a database"



If that's the case then Tivoli, et al, look out!



What a waste of time, money and resource imho.



--
Danny Kellett
dkell...@javasystemsolutions.com





On Tue, Sep 23, 2014, at 04:49 PM, Rick Cook wrote:

**

Maybe, but legally, there is a difference between "stealing" a
concept (nothing new under the sun) and stealing (the details)
how that concept is brought to market.  It doesn't help that
the SNOW C-team is full of people with a track record of
unethical, if not illegal, behavior.  That BMC isn't the only
competitor suing them adds weight to the claim.

Rick Cook

On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg
<[1]john.sundb...@kineticdata.com> wrote:

**

That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new
interpretations of existing stuff.

Take for example: [2]http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make
special marks based on a dependents components health.

This sort of seems to be previous art.

[3]http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaview
er/File:Minard-carte-viande-1858.png
(Looks old to me)


-John


On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook
<[4]remedyr...@gmail.com> wrote:

**

The money quote:  "...company founder, Fred Luddy, described
his approach to innovation by saying “. . . good artists copy
and great artists steal, and I’ve been a thief all my life.”
Little tip:  That's maybe not something you say in public,
Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which
looks to be up to their old shenanigans.  Details here.
[5]http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/0
3/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg
<[6]john.sundb...@kineticdata.com> wrote:

**

[7]http://www.bmc.com/news/press-releases/2014/BMC-Software-Sue
s-ServiceNow-for-Patent-Infringement.html



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."

[8]651-556-0930 I[9]john.sundb...@kineticdata.com


[10]www.kineticdata.com I[11]community.kineticdata.com



_ARSlist: "Where the Answers Are" and have been for 20 years_


_ARSlist: "Where the Answers Are" and have been for 20 years_




--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."

[12]651-556-0930 I[13]john.sundb...@kineticdata.com


[14]www.kineticdata.com I[15]community.kineticdata.com



_ARSlist: "Where the Answers Are" and have been for 20 years_


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References

Visible links
1. mailto:john.sundb...@kineticdata.com
2. http://www.google.com/patents/US7617073
3. 
http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
4. mailto:remedyr...@gmail.com
5. 
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/
6. mailto:john.sundb...@kineticdata.com
7. 
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html
8. tel:651-556-0930
9. mailto:john.sundb...@kineticdata.com
  10. http://www.kineticdata.com/
  11. http://community.kineticdata.com/
  12. tel:651-556-0930
  13. mailto:john.sundb...@kineticdata.com
  14. http://www.kineticdata.com/
  15. http://community.kineticdata.com/

Hidden links:
  17. http://goog_1607741485/

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Re: BMC sues SNOW

2014-09-23 Thread William Rentfrow

..and that's the literal definition of "prior art"!

William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: Tuesday, September 23, 2014 10:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new interpretations of 
existing stuff.

Take for example: http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make special marks based 
on a dependents components health.

This sort of seems to be previous art.

http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
(Looks old to me)


-John


On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook 
mailto:remedyr...@gmail.com>> wrote:
**
The money quote:  "...company founder, Fred Luddy, described his approach to 
innovation by saying “. . . good artists copy and great artists steal, and I’ve 
been a thief all my life.”  Little tip:  That's maybe not something you say in 
public, Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be up 
to their old shenanigans.  Details here.   
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I 
john.sundb...@kineticdata.com
www.kineticdata.com I 
community.kineticdata.com


_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I 
john.sundb...@kineticdata.com
www.kineticdata.com I 
community.kineticdata.com


_ARSlist: "Where the Answers Are" and have been for 20 years_

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4765 / Virus Database: 4015/8212 - Release Date: 09/14/14
Internal Virus Database is out of date.

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Re: BMC sues SNOW

2014-09-23 Thread Rick Cook

Maybe, but legally, there is a difference between "stealing" a concept
(nothing new under the sun) and stealing (the details) how that concept is
brought to market.  It doesn't help that the SNOW C-team is full of people
with a track record of unethical, if not illegal, behavior.  That BMC isn't
the only competitor suing them adds weight to the claim.

Rick Cook

On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg <
john.sundb...@kineticdata.com> wrote:

> **
> That is a “stolen quote” …
>
> Many people say that line.
>
> Indirectly - it is saying - nothing is invented - just new interpretations
> of existing stuff.
>
> Take for example: http://www.google.com/patents/US7617073
>
> Adding colors to elements - based on health - and then make special marks
> based on a dependents components health.
>
> This sort of seems to be previous art.
>
>
> http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
> (Looks old to me)
>
>
> -John
>
>
> On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook  wrote:
>
>> **
>> The money quote:  "...company founder, Fred Luddy, described his
>> approach to innovation by saying “. . . good artists copy and great artists
>> steal, and I’ve been a thief all my life.”  Little tip:  That's maybe
>> not something you say in public, Fred.
>>
>> You may remember Mr. Luddy as part of the Peregrine gang, which looks to
>> be up to their old shenanigans.  Details here.   
>> http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#
>>
>> Rick Cook
>>
>> On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg <
>> john.sundb...@kineticdata.com> wrote:
>>
>>> **
>>>
>>> http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html
>>>
>>>
>>>
>>> --
>>>
>>> *John Sundberg*
>>> Kinetic Data, Inc.
>>> "Your Business. Your Process."
>>>
>>> 651-556-0930 I john.sundb...@kineticdata.com
>>> www.kineticdata.com I community.kineticdata.com
>>>
>>>
>>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
>
>
> --
>
> *John Sundberg*
> Kinetic Data, Inc.
> "Your Business. Your Process."
>
> 651-556-0930 I john.sundb...@kineticdata.com
> www.kineticdata.com I community.kineticdata.com
>
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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Re: BMC sues SNOW

2014-09-23 Thread John Sundberg

That is a “stolen quote” …

Many people say that line.

Indirectly - it is saying - nothing is invented - just new interpretations
of existing stuff.

Take for example: http://www.google.com/patents/US7617073

Adding colors to elements - based on health - and then make special marks
based on a dependents components health.

This sort of seems to be previous art.

http://en.wikipedia.org/wiki/Charles_Joseph_Minard#mediaviewer/File:Minard-carte-viande-1858.png
(Looks old to me)


-John


On Tue, Sep 23, 2014 at 10:08 AM, Rick Cook  wrote:

> **
> The money quote:  "...company founder, Fred Luddy, described his approach
> to innovation by saying “. . . good artists copy and great artists steal,
> and I’ve been a thief all my life.”  Little tip:  That's maybe not
> something you say in public, Fred.
>
> You may remember Mr. Luddy as part of the Peregrine gang, which looks to
> be up to their old shenanigans.  Details here.   
> http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#
>
> Rick Cook
>
> On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg <
> john.sundb...@kineticdata.com> wrote:
>
>> **
>>
>> http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html
>>
>>
>>
>> --
>>
>> *John Sundberg*
>> Kinetic Data, Inc.
>> "Your Business. Your Process."
>>
>> 651-556-0930 I john.sundb...@kineticdata.com
>> www.kineticdata.com I community.kineticdata.com
>>
>>
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 

*John Sundberg*
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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Re: BMC sues SNOW

2014-09-23 Thread William Rentfrow

HP is also suing Service Now over patent infringement.  I won't bother linking 
it here- just Google it.  They sued in February for similar things.

William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ken Pritchard
Sent: Tuesday, September 23, 2014 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
Making the accusation is the easy part – proving it is much tougher – just ask 
J&J.  They tried suing a (small) competitor regarding patent infringement of 
their test strips for diagnostic equipment.  They must be very specific to win. 
 Not saying they can’t, but it will be years and lots of  in legal fees.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Tuesday, September 23, 2014 11:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

**
Interesting.

On Tue, Sep 23, 2014 at 9:01 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html



--

John Sundberg
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I 
john.sundb...@kineticdata.com
www.kineticdata.com I 
community.kineticdata.com


_ARSlist: "Where the Answers Are" and have been for 20 years_

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No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4765 / Virus Database: 4015/8212 - Release Date: 09/14/14
Internal Virus Database is out of date.
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Re: BMC sues SNOW

2014-09-23 Thread Ken Pritchard

Making the accusation is the easy part – proving it is much tougher – just ask 
J&J.  They tried suing a (small) competitor regarding patent infringement of 
their test strips for diagnostic equipment.  They must be very specific to win. 
 Not saying they can’t, but it will be years and lots of  in legal fees.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Tuesday, September 23, 2014 11:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC sues SNOW

 

** 

Interesting.

 

On Tue, Sep 23, 2014 at 9:01 AM, John Sundberg mailto:john.sundb...@kineticdata.com> > wrote:

** 

http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html

 




 

-- 

John Sundberg

Kinetic Data, Inc.

"Your Business. Your Process."

 

651-556-0930   I john.sundb...@kineticdata.com 
  

  www.kineticdata.com I  
 community.kineticdata.com 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

 

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Re: BMC sues SNOW

2014-09-23 Thread LJ LongWing

Interesting.

On Tue, Sep 23, 2014 at 9:01 AM, John Sundberg <
john.sundb...@kineticdata.com> wrote:

> **
>
> http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html
>
>
>
> --
>
> *John Sundberg*
> Kinetic Data, Inc.
> "Your Business. Your Process."
>
> 651-556-0930 I john.sundb...@kineticdata.com
> www.kineticdata.com I community.kineticdata.com
>
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: BMC sues SNOW

2014-09-23 Thread Rick Cook

The money quote:  "...company founder, Fred Luddy, described his approach
to innovation by saying “. . . good artists copy and great artists steal,
and I’ve been a thief all my life.”  Little tip:  That's maybe not
something you say in public, Fred.

You may remember Mr. Luddy as part of the Peregrine gang, which looks to be
up to their old shenanigans.  Details here.   
http://www.sandiegoreader.com/weblogs/news-ticker/2013/apr/03/peregrine-ii-servicenow-insiders-including-moores-/#

Rick Cook

On Tue, Sep 23, 2014 at 8:01 AM, John Sundberg <
john.sundb...@kineticdata.com> wrote:

> **
>
> http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html
>
>
>
> --
>
> *John Sundberg*
> Kinetic Data, Inc.
> "Your Business. Your Process."
>
> 651-556-0930 I john.sundb...@kineticdata.com
> www.kineticdata.com I community.kineticdata.com
>
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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BMC sues SNOW

2014-09-23 Thread John Sundberg

http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html



-- 

*John Sundberg*
Kinetic Data, Inc.
"Your Business. Your Process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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Published days of an article

2014-09-23 Thread rajesh

Hi Experts,
 
Is there a way i can figure out how many days the article has been published 
from reporting 
perspective?Lets says, I have published the article version 1.0 for 10 days and 
created a new version 
2.0 ,published the article which stayed for 15 days.So,is there is any 
field/query which can help me 
telling the article had been published for 10 days for Version 1.0 and v2.0 for 
15 days?
or Would it be calculated as 25 days of published article?

How many days the article has been published,Has it been calculated on each 
version or from the Version 
1.0 to the current version?

My business requirement is pretty simple wherein we want to know how many days 
the article has been 
published and how can i get in report for management perspective.

Is there any business logic to calculate for number of days the article had 
been published since it's 
inception?
 
ARS/ITSM/RKM 8.1.
 
I look forward to your input.
 
Thanks,
RK

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Re: On behalf of Functionality

2014-09-23 Thread Carin Grobler

Hi

they key thing to  remember  with on behalf especially in 8.1 SP1 and up is
that  they fixed a previous  defect  that  allowed users from Company A to
submit and SRD on behalf of a user in Company B that was never entitled to
see the SRD in the 1st place

On behalf can only submit SR's on behalf if the user being submitted for
has access to the SRD

thank you
Carin

On Thu, Sep 18, 2014 at 1:25 AM, babajan baig  wrote:

> **
> Hello Team,
>
> I have some clarifications in on behalf of appearances. I have created a
> rule for on behalf  from "Company(A)" to "Company(B)". So when I have
> logged into user profile(Company A) and navigated to request entry console
> for selecting on behalf  and selected respective company's people record
> (Company B) but i was not able to see the Company B SRD's in home page.
> Whereas i can see Company B's SRD in popular requests.
>
> Ideally should i be able to see the navigational categories  in home page
> itself or in popular requests while requesting through on-behalf of?
>
>
> Note: Test ID' s are given float license and access restrictions to
> respective companies.
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Request Detail page is Blank post submitting SR

2014-09-23 Thread Farooq Baba


> 
> Hi,
>  
> Can anyone help me with the issue given below where the SRS:RequestDetails 
> page is blank post submitting a SR. The issue is intermittent and not 
> replicable.
>  
> ARS/Mid-tier : 8.1.01
> ITSM : 7604 SP2
>  
> 
>  
> Regards,
> Farooq Baba.
>  
>  

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Re: OT: Part Time Remedy Support

Consuming an external web service

Re: Published days of an article

MyIT/SRM and Kinetic

OT: Part Time Remedy Support

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

Re: BMC sues SNOW

BMC sues SNOW

Published days of an article

Re: On behalf of Functionality

Request Detail page is Blank post submitting SR

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