Re: New Instance Setup

[Rick Cook]

Make sure that there aren't any references to the old server name in the
ar.cfg file.

Rick
On Jun 24, 2016 08:04, "Grooms, Frederick W" 
wrote:

> It looks like it is trying to login to the new ARS (like it is expecting
> the ARS to be up and running to be able to do an upgrade)
>
> Fred
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of DanfromVA
> Sent: Friday, June 24, 2016 9:36 AM
> To: arslist@ARSLIST.ORG
> Subject: New Instance Setup
>
> We are running to authentication error. We have only done 7.6.04 setup on
> ARS. No mid tier yet.
> What we have done is cloned the existing DB, install ARS except mid tier,
> during install use all the same ID and password.
> When prompted, we used "upgrade" option on the database instead of
> "overwrite".
>
> Errors appear as
> THROWABLE EVENT = Failure while trying to connect to ARServer,
> ERROR 623: Authencation failed;
> 
> THROWABLE EVENT = failed to perform approval server sanity check
> 
>
>
>
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Re: New Instance Setup

[Grooms, Frederick W]

It looks like it is trying to login to the new ARS (like it is expecting the 
ARS to be up and running to be able to do an upgrade)

Fred

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of DanfromVA
Sent: Friday, June 24, 2016 9:36 AM
To: arslist@ARSLIST.ORG
Subject: New Instance Setup

We are running to authentication error. We have only done 7.6.04 setup on ARS. 
No mid tier yet. 
What we have done is cloned the existing DB, install ARS except mid tier, 
during install use all the same ID and password.
When prompted, we used "upgrade" option on the database instead of "overwrite".

Errors appear as 
THROWABLE EVENT = Failure while trying to connect to ARServer,
ERROR 623: Authencation failed;

THROWABLE EVENT = failed to perform approval server sanity check





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New Instance Setup

[DanfromVA]

We are running to authentication error. We have only done 7.6.04 setup on ARS. 
No mid tier yet. 
What we have done is cloned the existing DB, install ARS except mid tier, 
during install use all the same ID and password.
When prompted, we used "upgrade" option on the database instead of "overwrite".

Errors appear as 
THROWABLE EVENT = Failure while trying to connect to ARServer,
ERROR 623: Authencation failed;

THROWABLE EVENT = failed to perform approval server sanity check


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