Re: [EXTERNAL] Re: [EXTERNAL] ADM: ARSlist Future 2017

[Jason Miller]

Thank you Dustin! We appreciate both offers.

I have been thinking about this the last few days and we have had some
chats. At the moment we are leaning more towards moving ARSlist to an open
source platform. More to come...

Jason

On Fri, Sep 29, 2017 at 5:18 PM, Fawver, Dustin 
wrote:

> **
>
> Ok.  I could possibly contribute 10% of that.  The only other thing that I
> could possibly offer is that we run LISTSERV here as well.  I have the
> privilege of requesting a listserv.  The big hang-up would be how to have “@
> arslist.org” to translate to here at ETSU and that it work both in that
> manner and for the server here.
>
>
>
> Dustin Fawver
>
> Sr. Help Desk Technician
>
> Information Technology Services
>
>
>
> P: 423-439-4648 <(423)%20439-4648>
>
> itsh...@etsu.edu
>
> [image: itslogo] 
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller
> *Sent:* Friday, September 29, 2017 6:08 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [EXTERNAL] Re: [EXTERNAL] ADM: ARSlist Future 2017
>
>
>
>  This email does NOT originate from an ETSU person or service. 
>
> **
>
> The renewal last year was just under $1000 USD.
>
>
>
> Jason
>
>
>
> On Wed, Sep 27, 2017 at 4:54 AM, Fawver, Dustin 
> wrote:
>
> **
>
> I remember that there was some back-channel discussion in the past that
> resulted in the setup that is currently running.  Would you be willing to
> divulge what it would take for option 3?
>
>
>
> Thanks!
>
> Dustin Fawver
> Sr. Help Desk Technician
> Information Technology Services
>
> P: 423-439-4648 <(423)%20439-4648>
> itsh...@etsu.edu
>
> [image: 1489002992830_itslogo.png]
>
>
> --
>
> *From:* Action Request System discussion list(ARSList) <
> arslist@ARSLIST.ORG> on behalf of Jason Miller 
> *Sent:* Wednesday, September 27, 2017 1:46 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [EXTERNAL] ADM: ARSlist Future 2017
>
>
>
> **
>
> Hello everybody,
>
>
>
> It is time again to make some decisions regarding the future of the
> ARSlist. Our LISTSERV (the software ARSlist runs on) license expires in a
> little over 30 days. Dan, Misi and myself have been discussing where to go
> from here. We agree with the current (low) volume of posts that (Dan)
> continuing to pay for the ARSlist platform does not make much sense.
> Clearly the ARSlist is not providing the value it one was (when it was the
> only place to discuss Remedy topics).
>
>
>
> The options for the future at this time appear to be:
>
>- Move the ARSlist to a free mailing list platform. *
>- Say goodbye to the ARSlist and shut it down all together.
>- Money will come from somewhere to pay the license fee and the
>ARSlist lives on for at least another year.
>
> There is a contingency with the first option. Assuming the platform the
> List moves to is not a hosted system in the cloud, Misi, who has
> been graciously hosting ARSlist LISTSERV on his server for the last year,
> will not be able to make a software switch until after the T3SMAC
> conference  in November. If we give Misi a few
> days to hangout in Vegas after the conference, get home, and setup a new
> mail list system, we are looking at possibly a few week outage of the
> ARSlist while things transition. If we find a platform that is hosted and
> doesn't require shell access to Misi's server then I can work on the
> transition before the conference.
>
>
>
> If anybody see additional options please let me know. Also I am open to
> honest feedback. At heart I know none of us want to see the ARSlist go, it
> has been here for us for many years. Shutting it down is not something to
> be taken lightly. However being practical, do we reject the idea of
> shutting down the List based on our feelings and not so much the value it
> is providing in 2017? Since this post is really a continuation of a
> conversation that started over a year ago, I wonder if maybe the time has
> actually come to retire the ARSlist?
>
>
>
> Thank you,
>
> Jason
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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Re: Srm AIF form

[Ingrey, Rosemary]

Have you set the field properties appropriately?

Eg, Visible, appropriate permissions applied? If it’s on a panel, is the panel 
expanded/visible?

Rosemary Ingrey | Remedy Technical Lead - ITSM Development | Ph: +61 (0) 466 
015 419 |• 
rosemary.ing...@westpac.com.au

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rajat Sharma
Sent: Friday, 29 September 2017 8:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Srm AIF form

**
Yes, I  did

On Sep 29, 2017 2:04 PM, "Chris Jones" 
> wrote:
**
Hi Rajat,

have you re-sync'd your mid-tier cache via the Mid-tier configuration tool?

Regards,

Chris


On Fri, Sep 29, 2017 at 6:13 AM, Rajat Sharma 
> wrote:
**
Hi Team,

I am trying to add/modify existing fields in already created AIF. I am able to 
see the changes in dev studio but unable to see the changes in the SRM form in 
Mid tier. I also tried changing the backend mapping in the SRD questions and 
mapping sections but no help.

Can you experts please let me know the exact steps to modify the existing 
backend mapping of SRD or any suggestions in this regards.

Thanks,
Rajat
_ARSlist: "Where the Answers Are" and have been for 20 years_



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