We are now able to manually authenticate, i.e.. login jsp, but SSO is not
working. Not sure what we are missing. We’ve had a ticket open with BMC for a
while now but just crickets…
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Salman Shaikh
Sent: Monday, October 30, 2017 9:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: RSSO 9.1.03
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what is the error message you are getting while logging in ? turn on rsso debug
level logging to check the exact issue.
refer this doc -
https://docs.bmc.com/docs/rsso91/troubleshooting-authentication-issues-662400152.html#Troubleshootingauthenticationissues-LDAPauthenticationissues
https://docs.bmc.com/docs/rsso91/working-with-logs-662400165.html
Thanks,
Salman
On Sat, Oct 21, 2017 at 12:55 AM, Moellmer, Matthew
> wrote:
**
Hello all,
We are in process of upgrading to 9.1.03 – We are stuck on RSSO. It is
installed, we have applied and validated all SSL Cert, we have configured and
tested with LDAP in RSSO Admin successfully. However, we are unable to
authenticate into ARS unless we use ARS Bypass and static account. Any have
this issue?
-Matt
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