Mid-Tier with IIS and Tomcat Servlet
All, Mid-Tier 7.1 Patch 7 Tomcat 6 IIS 6 ARS 7.1 Patch 7 SQL 2005 I am trying to get the Mid-Tier to run on port 80. I installed IIS 6 and am running Apache version 6. I did install the isap_redirect.dll and have the web server configured to look at the file and I still have to point the mid-tier to port 8080. My question is do I need to change anything anywhere else in the mid-tier to get the mid-tier to run on port 80? I thank you all, Bala Patel Remedy Admin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Print Field and Fields
Hi List, Does anyone know how to perform a SQL statement to get the column names and field id's for a form in Remedy? Thanks, Bala Patel ARS 7.03 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
DSO Filter Dynamics
All, We are using version 7.1 server. I have a custom form and am trying to DSO to multiple servers. I have a Filter on the form that pulls in the mapping and To Server and then runs the Distributed Transfer. I have created a loop that will run the Filter for each server that I have specified in the field. I can echo out the server names and see that the Filter does identify each server correctly. When the filter is run I notice that the same record is created in the Distributed Pending form 2's.. For example, I have 2 servers, Server1 Server2. The Filter loops and pulls in Server1 mapping and sets the To Server: Server1, the 2nd time around it pulls in Server2's mapping and should set the To Server to Server 2.. I want to make the Filter DSO dynamic. I even tried to perform a Push fields into the Distributed Pending form and the record just sits in the form and never sends. Any help or insight would be appreciated. Regards, Bala ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Setting up Distributed Server Option
Hello List, I am setting up DSO to distribute between 4 servers. The requirement is to pass ownership between servers. Can anyone recommend the best method for setting up the chained transfers? Is it better to actually set up a chain which can potentially cause looping issues or is it better to send copies to remote servers and send Ownership to the selected server. For example, If I want to send a copy to all servers and send ownership to server 4, then which would be a better recommended way to perform this? Also what is the best way to keep track of the servers? If I have a field that sends it to server 4, then how do you typically keep track of each server? Server 1 -- Server 2 - Server 3 - Server 4 Server 1 --- Server2 (Copy) Server 1 --- Server3 (Copy) Server 1 Server4 (Ownership) Thanks in advance for help, Bala Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Create Attributes in CMDB/Asset
List, I am adding fields (attributes) to the CMDB and then adding them into Asset Management. If I add a new field to a class, do I have to go through this same process for every class? For example: I want to add a new Date field to all of the Asset forms which equates to adding to every class so it will show up on the Asset forms. I started off adding this to the Computer Systems class using the Class Manager. Do I need to do this same thing for ever other CI or Class? ITSM 7.03 Asset Management 7.03 Windows 2003 Thanks very much Bala Patel ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Create Attributes in CMDB/Asset
Thanks for the input. It has been awhile since I have worked with the CMDB... Do I need to add the Date field to all classes if I want the Date field to be added to all of the classes? For example: Would I need to go into the Class Manager and add the Date field to BMC_AdminDomain, BMC_ApplicationSystem, BMC_Cluster, BMC_InventoryStorage... Once I have done this, then I will go into the Sync Asset UI with CMDB to run the update, then go into the Remedy Admin to move the field to the correct location. Does BMC not recommend adding fields to the Base form or is this a known issue? Thank you again From: rey s mail2...@gmail.com To: arslist@ARSLIST.ORG Sent: Thursday, July 2, 2009 10:41:13 AM Subject: Re: Create Attributes in CMDB/Asset ** Bala, if you need Date field in all classes- add the field to Base element... If you need Date to be availble in Computer class only- add the field in computer class Adding a field to a base element is not recommened,when you add a field in base element and want to export the cmdb class definition using cmdbdriver will have issues.you need to take definition of all the modified classes from Dev server to Prod server.. When you add a field in cmdb ,running the syncassetui will sync the cmdb and asset forms, so that the newly added fields will be visible on the asset forms... DONT ADD ANY FIELDS to ASSET FORMS MANUALLY IN REMEDY ADMINISTRATOR!!! On Thu, Jul 2, 2009 at 8:39 AM, Bala Patel patelb...@ymail.com wrote: ** List, I am adding fields (attributes) to the CMDB and then adding them into Asset Management. If I add a new field to a class, do I have to go through this same process for every class? For example: I want to add a new Date field to all of the Asset forms which equates to adding to every class so it will show up on the Asset forms. I started off adding this to the Computer Systems class using the Class Manager. Do I need to do this same thing for ever other CI or Class? ITSM 7.03 Asset Management 7.03 Windows 2003 Thanks very much Bala Patel _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: 3rd issue - This time it is the Requester Console - Adding a third tier
Has anyone been able to add a field to the Requester console? We added a field to Incident and need the field to be on the Requester Console. I have not been able to find any docs on how to add a field. Bala Patel Remedy Administrator From: Gareth Oliver gareth.oli...@planwell.net To: arslist@ARSLIST.ORG Sent: Wednesday, June 24, 2009 7:21:54 PM Subject: Re: 3rd issue - This time it is the Requester Console - Adding a third tier ** Scott, The Requester Console does not directly submit into the Incident form (I'm assuming you're using ITSM7.x based on your previous emails). Instead, it submits a request into the SRM subsystem, which in turn creates a record via HPD:InterfaceCreate form (or something like that). The first place to start to diagnose any issues between RQC HPD/CHG is to take a look in the SRM:Request form; find the request that you entered from the RQC, on one of the tabs there will be the option to view any errors; open up that dialog box you'll see what if any errors have occurred. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Scott Fluegge Sent: Thursday, 25 June 2009 12:25 AM To: ARSList Subject: 3rd issue - This time it is the Requester Console - Adding a third tier ** All, I lied when I said I had 2 issues. I forgot one. We are looking to implement the requester console. Problem is, the two tier Q/A that is out of the box won’t work. We need 3. My Admin was able to add the three and it looks great. Only issue is now when you select save, no incident is created. In looking at the actions behind the save button it is daunting. I am not sure where to even start! Any suggestions? Thanks, Scott_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Adding fields to Requester Console
All, I need to add another field to the Requester Console that will push to a new field in the incident form. Is their a documented way to perform this? I know their is more to this since it is using the plug-in. Any help would be appreciated. ARS Version 7.1 Patch 7 Service Desk - Patch 9 Windows 2003 Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Setting up Federated data
All, Has anyone set up the CMDB to use federated data links? Is it possible to have federated data links from one AR Server Asset Management system to another? The organization that I work for has a few Asset Management 7.03 systems that each contain their own data. Is it possible to have federated data links between the Asset systems so we don't have to load all of the data into each CMDB instance? If this can be done, then would it be possible to perform CI relationships with the Asset federated data? Has anyone done this? Is it possible? Any insight would be appreciated. Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Asset 7.03 - Adding fields To Contracts. AST:AssetSupport
All, I am working with the CMDB 2.0 and Asset Management 7.03. I am looking into adding fields to the Contracts forms. I know the Contracts are not CI's. Is the proper way to add fields to the Contract form (AST:AssetSupport) to go directly into the Administrator tool and add the fields? I know the class manager is used for the CI's. I just want to make sure I am following the correct method since I have never performed this. Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Asset Management CI Viewer
All- I am fairly new to Asset Management. Does anyone know if you can add the Asset Owners into the CI Viewer? I know the CI Viewer only displays CI's, but is their a way to also show an Asset Owner? Regards, Bala Patel Remedy Administrator ARS 7.1 Asset Management 7.03 Windows 2003 SQL 2005 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Asset Management 7.01
All, We have installed Asset Management Version 7.01. Does anyone know if their is any specific documentation on what fields are on each Asset form? We wanted to have a description and did not want to have to go through each Asset form. Thanks, Bala ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Filter Table Looping - Phase Issue
All, I had a question about Filter table looping and phases. I am creating a table field on a form that will be used to DSO tickets to each selected server that has been added into the tables form. When I save the ticket, the table field should be looped through. A distributed transfer should be performed for each server that is in the loop. The issue I am having is that I have to add the `! to the end of the filter which makes everything happen during Phase I. The Distributed Transfer fails since it is happening in phase I. The DSO transfer should happen during a later phase and not phase I. If I take the `! off the filter, then the filter loops and uses only the first record value for each record in the table field. Does anyone know of another method to do this or a way around this? ARS 7.1 Custom applications SQL 2005 Windows 2003 Server Thanks very much. Bala ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AW: Filter Table Looping - Phase Issue
Hi Conny, Thanks. The only issue is with the mapping. If I try to perform a DSO Transfer from the DSO:Config; the mapping that is used is specified, but it tries to transfer the DSO:Config record and not my Helpdesk Record.. Thanks, Bala From: Conny Martin conny.mar...@t-systems.com To: arslist@ARSLIST.ORG Sent: Friday, May 15, 2009 2:15:42 PM Subject: AW: Filter Table Looping - Phase Issue ** Bala, don't use a table loop. Do a push field to the form where you define your destination servers. Let's call this form DSO:Config. You need to push the request_id into a temporary (display only) field. A second filter running on DSO:Config does the Distributed-Transfer. I've implemented this for Distributed-Delete but it should also work for Transfer. HTH Kind Regards Conny Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von Bala Patel Gesendet: Freitag, 15. Mai 2009 19:57 An: arslist@ARSLIST.ORG Betreff: Re: Filter Table Looping - Phase Issue ** All, I had a question about Filter table looping and phases. I am creating a table field on a form that will be used to DSO tickets to each selected server that has been added into the tables form. When I save the ticket, the table field should be looped through. A distributed transfer should be performed for each server that is in the loop. The issue I am having is that I have to add the `! to the end of the filter which makes everything happen during Phase I.. The Distributed Transfer fails since it is happening in phase I. The DSO transfer should happen during a later phase and not phase I. If I take the `! off the filter, then the filter loops and uses only the first record value for each record in the table field. Does anyone know of another method to do this or a way around this? ARS 7.1 Custom applications SQL 2005 Windows 2003 Server Thanks very much. Bala _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
ITSM 7 Network Bandwidth
All, I have seen this posted a few months ago and nobody answered. Does anyone have any numbers on ITSM 7 bandwidth utilization? I know a number of variables goes into this, but does BMC or anyone have any way to calculate this? We are using SQL server 2005 and Windows 2003 Server. The db and applications (Entire ITSM suite) are on separate servers and we have about 30 users creating about 150 tickets a day. The BMC Remedy thick client is going to be leveraged by the user community too. Has anyone performed a study on this or is their a good way to measure this? Thanks, Bala Patel Remedy Admin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
DSO Pending Push Question
All, Does anyone know if you can force DSO to send a Transfer? I have tried to push a record into the Distributed Pending form and it just sits in the form? I have send over the mapping name and all of the other field information. I wanted to add a number of records to clear a data issue up. Is their some kind of trick to this or has anyone performed this before? If this does not work then is their a more dynamic way to send transfers? I remember in the old days when a Distributed-Transfer was performed in a Run Process you could add the form name. I see in the logs that it only uses the following now. Distribued-Transfer -m MyMapping (Are their additional command line options like Distributed-Transfer -m MyMapping -e EID -F Form -D Destination Server? Thanks, Bala Patel Remedy Admin ARS 7.1 P 6 Windows ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
Re: DSO Pending Push Question
Thanks Fred. This is very helpful. How often does DSO check? I have the mappings set to immediate, but it still takes a long time. Bala From: Grooms, Frederick W frederick.w.gro...@xo.com To: arslist@ARSLIST.ORG Sent: Thursday, March 26, 2009 12:30:07 PM Subject: Re: DSO Pending Push Question ** We push data directly into the “Distributed Pending” form all the time. Other = -m MyMapping -s TargetFormName -x TargetServer” Submitter = “Distributed Server” Status = New Pending Type = Transfer Source ID = Entry ID from Source Form Owner = “Distributed Server” Form = Source Form If TargetFormName or MyMapping or TargetServer contains spaces enclose them in double quotes -m “”MyMapping”” -s “”TargetFormName”” -x “”TargetServer””” If I remember what we did to find the commands we stopped the DSO server and ran some filters with DSO actions. Then we looked in the Distributed Pending form to figure out the values in Other. The only thing we have found is when you push directly it waits until the next timed DSO check to do the send. (We have not found the ARSignal command line options to cause an immediate send) Fred From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: Thursday, March 26, 2009 9:45 AM To: arslist@ARSLIST.ORG Subject: DSO Pending Push Question All, Does anyone know if you can force DSO to send a Transfer? I have tried to push a record into the Distributed Pending form and it just sits in the form? I have send over the mapping name and all of the other field information. I wanted to add a number of records to clear a data issue up. Is their some kind of trick to this or has anyone performed this before? If this does not work then is their a more dynamic way to send transfers? I remember in the old days when a Distributed-Transfer was performed in a Run Process you could add the form name. I see in the logs that it only uses the following now. Distribued-Transfer -m MyMapping (Are their additional command line options like Distributed-Transfer -m MyMapping -e EID -F Form -D Destination Server? Thanks, Bala Patel Remedy Admin ARS 7.1 P 6 Windows __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
API setting field to null vs NULL
All, ARS 6.3 SQL Server 2000 We have an API that was created by another vendor. I noticed that the NULL values that are being set into fields are in lower case. The User Tool creates the NULL values in uppercase. Does it matter if a value of NULL is upper or lower case. I am looking at the column values via Query Analyzer. External API sets field to: null User Tool ticket creation sets field to a value of : NULL Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
Re: API setting field to null vs NULL
Thank you. From: Ben Chernys ben.cher...@softwaretoolhouse.com To: arslist@ARSLIST.ORG Sent: Tuesday, February 10, 2009 11:09:03 AM Subject: Re: API setting field to null vs NULL ** null and NULL are two non-null strings. ARS uses the keyword $NULL$ to indicate a null value. When an API program sets a field to NULL the dataType field in the ARValueStruct is set to AR_DATA_TYPE_NULL (0) with the rest of the struct ignored (but should be zero). See ar.h Cheers Ben www.softwaretoolhouse.com From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: February 10, 2009 4:59 PM To: arslist@ARSLIST.ORG Subject: API setting field to null vs NULL ** All, ARS 6.3 SQL Server 2000 We have an API that was created by another vendor. I noticed that the NULL values that are being set into fields are in lower case. The User Tool creates the NULL values in uppercase. Does it matter if a value of NULL is upper or lower case. I am looking at the column values via Query Analyzer. External API sets field to: null User Tool ticket creation sets field to a value of : NULL Thanks, Bala Patel Remedy Administrator __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
Incident Management Time Spent Functionality
All, Incident Management version 7.03 ARS 7.1 Windows 2003 Server I had a question on the Incident form about the Current Assignee Effort Time which includes the Effort Time Spent Minutes, and the Total Time Spent Minutes on the Incident forms Assignment Tab. I know the Incident Assignment Log tracks the Effort Spent per Assignee. My question is, should the Assignment Log Time Spent be pulled back into the Total Time Spent Minutes on the Incident form? It seems like OOB does not perform this function. Thanks, Bala Patel Remedy Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
License Pools ARS 6.3
All, ARS 6.3 Patch 24 - SQL Server 2000 I have set up 3 license floating license pool groups in the Group form. The license pool groups are as follows: 900 - Client:A:Pool - Designated 10 Floating licenses - 20 Users assigned a floating license. 905 - Client:B:Pool - Designated 5 Floating licenses - 10 Users assigned a floating license. 910 - Client:C:Pool - Designated 2 Floating licenses - 4 Users assigned a floating license. We have 17 Total Floating licenses in the system. Each user is added to one license pool that has a floating license. I would think that only 10 Users could login from Client A and the remaining floating licenses would be set aside for the remaining clients. Should the 11th Client A receive a Error saying No Floating License exist? It seems like Client A is getting all of the licenses even when I set up the pools. I can go into the Admin tool and see that some of the license pools are assigned and then some of them do not display a license pool. The users that do not show a license pool are indeed in a floating license pool. Does my logic sound correct or am I missing something? Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
Incident Management / Remedy Data Management Tool Patch 9005
All, ARS 7.1 Patch 6 Incident Management 7.01 I installed the BMC Remedy Data Management Tool for importing data into the system. The patch is 9005.. Does anyone know where the spreadsheets for this is stored? They were not included with the patch. Can someone possible provide all of these spreadsheets for the Data Management tool? Thanks, Bala Patel Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
Re: Date/Time Field Create Entry Format
Hi All, Does anyone know the correct syntax for filling in a Date Time field? I am writing a program that fills in a date time field. // Date/Time datatype fieldValues[536870916] = new System.DateTime(2004, 02, 02).ToUniversalTime(); // Date datatype fieldValues[536870918] = 125000; Regards, Bala ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Email Engine 7.1 P5
All, ARS version 7.1 Patch5 Windows 2003 SQL 2005 DB Is anyone using java 1.6 for the Email Engine and Mid-Tier? Java was automatically updated and I want to see if I can just leave this version. I don't see on compatibility matrix. Regards, Bala Patel Independent Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 Flashboards FBDriver Error / Resetting Application Password
Thank you Axton. That did the trick! From: Axton [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Monday, November 10, 2008 10:13:32 PM Subject: Re: ARS 7.1 Flashboards FBDriver Error / Resetting Application Password Make sure that the PATH environment variable includes the dll's required by the api (arapi, arjni, etc.) Axton Grams On Mon, Nov 10, 2008 at 8:35 PM, Bala Patel [EMAIL PROTECTED] wrote: ** All, I have upgraded to version 7.1. The only issue I am having is that my flashboards are coming up with an authentication error. I read that I need to run the FBDriver since the application password changed. When I run the FBDriver, I am prompted to set the password with the following: PasswordMisc -- set (spw) quit (q) Enter the command : spw SET PASSWORD New Password : remedy Exception in thread main java.lang.UnsatisfiedLinkError: ECPUtil at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method) at FBDriver.SetPassword(FBDriver.java:159) at FBDriver.GetAndExecuteCommand(FBDriver.java:95) at FBDriver.main(FBDriver.java:249) I have set my classpath with all of the jar files in the flashboard directory and this is still giving me the same error. arutil70.jar:flashd71.jar:arutil71.jar:flashd71.jar:spring.jar: ** The ARS environment Solaris version 9 ARS 7.1 Patch 5 Mid-Tier 7.0 Patch 4 New Atlanta Servlet Engine Oracle 10G Remote *** Regards, Bala Patel Remedy Independent Consultant __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
ARS 7.1 Flashboards FBDriver Error / Resetting Application Password
All, I have upgraded to version 7.1. The only issue I am having is that my flashboards are coming up with an authentication error. I read that I need to run the FBDriver since the application password changed. When I run the FBDriver, I am prompted to set the password with the following: PasswordMisc -- set (spw) quit (q) Enter the command : spw SET PASSWORD New Password : remedy Exception in thread main java.lang.UnsatisfiedLinkError: ECPUtil at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method) at FBDriver.SetPassword(FBDriver.java:159) at FBDriver.GetAndExecuteCommand(FBDriver.java:95) at FBDriver.main(FBDriver.java:249) I have set my classpath with all of the jar files in the flashboard directory and this is still giving me the same error. arutil70.jar:flashd71.jar:arutil71.jar:flashd71.jar:spring.jar: ** The ARS environment Solaris version 9 ARS 7.1 Patch 5 Mid-Tier 7.0 Patch 4 New Atlanta Servlet Engine Oracle 10G Remote *** Regards, Bala Patel Remedy Independent Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Mid-Tier - Checking the number of characters in a Char field.
All, ARS 7.1 ARS Server Mid-Ter 7.01 Tomcat Does someone know of a way add a javascipt function into a Mid-Tier Active Link or a Forms Webpage to check the number of characters in a character field? I tried a function that was posted on the list which is not working. We have a character field on a form that we only want 50 characters typed into it. Regards, Bala Patel Remedy Independent Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 DB Error: ORA-03130: the buffer for the next piece to be fetched is required
Hi, The client version is Oracle 10.2.0.4 and the database version is 10.2.0.3. Both are 64 bit running on a Solaris version 9. Here are the SQL logs. I can run these SQL statements via direct SQL and do not receive any errors. SELECT groupType,MAX(timestamp) FROM group_cache GROUP BY groupType OK */SELECT name,schemaId,schemaType,coreVersion,timestamp,numFields,defaultVui,numVuis,nextFieldId,upgrdVersion,version,smObjProp,safeGuard,nextId,objProp,viewName, shViewName FROM arschema ORDER BY 2 ASC OK */*** ERROR *** ORA-03130: the buffer for the next piece to be fetched is required */COMMIT WORK RELEASE Oracle has a known issue, but not sure if this is the issue. OciStmtSetPieceInfo Return Code 1062 Ora-03130 when dynamic fetch on BLOB Oracle Server - Enterprise Edition - Version: 10.1.0.2.0 to 10.2.0.3 For a dynamic fetch of binary/raw data the piece size cannot be greater than 16777180 when set via OCIStmtSetPieceInfo(). Thanks! From: Axton [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, October 23, 2008 2:20:21 PM Subject: Re: ARS 7.1 DB Error: ORA-03130: the buffer for the next piece to be fetched is required How about some sql logs so we can see what it is trying to do. What oracle client are you using? Can you also post the contents of the sqlnet.ora file? Axton On Thu, Oct 23, 2008 at 2:05 PM, Bala Patel [EMAIL PROTECTED] wrote: ** All, I just upgraded my server from ARS 6.3 Patch 24 to ARS version 7.1 Patch 5. The upgrade went without errors. I restart the ARS processes after a couple of hours of the upgrade and now receive this oracle error: 390600 : Failure during SQL operation to the database (ARERR 552) ORA-03130: the buffer for the next piece to be fetched is required ** I looked up the error and found the following: ORA-03130: the buffer for the next piece to be fetched is required Cause: The application performed a piecewise define on the column. Action: Provide the next buffer for the next piece to be retrieved. *** Oracle 10g Remote server ARS version 7.1 Patch 5 Solaris version 9 ** Thanks, Bala Patel Independent Consultant __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
ARS 7.1 DB Error: ORA-03130: the buffer for the next piece to be fetched is required
All, I just upgraded my server from ARS 6.3 Patch 24 to ARS version 7.1 Patch 5. The upgrade went without errors. I restart the ARS processes after a couple of hours of the upgrade and now receive this oracle error: 390600 : Failure during SQL operation to the database (ARERR 552) ORA-03130: the buffer for the next piece to be fetched is required ** I looked up the error and found the following: ORA-03130: the buffer for the next piece to be fetched is required Cause: The application performed a piecewise define on the column. Action: Provide the next buffer for the next piece to be retrieved. *** Oracle 10g Remote server ARS version 7.1 Patch 5 Solaris version 9 ** Thanks, Bala Patel Independent Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Email Engine stops sending Emails
Hi, Has anyone experienced the email engine being able to receive inbound emails, but not process outbound emails? Outbound emails are sitting in the AR System Email Messages form without any errors. The AREmail process is up and running and outbound emails just stop being sent out at random times. The only way to fix the issue is to restart the email engine. I don't see any errors in the debug logs and am trying to come up with a way to troubleshoot this. * Environment ARS Server Patch24 Email Engine Patch 24 OS: Solaris 9 Oracle 10 Java version: 1.4.2_13 Outbound Emails: smtp * Thanks, Bala Patel Independent Consultant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Email Engine stops sending Emails
Hi, Yes, I see that it lost connection to the smtp sever. I would think that if the email engine would have an issue with connecting then it would try again per the polling setting. Thanks, Bala - Original Message From: Chowdhury, Tauf [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, October 21, 2008 10:42:47 AM Subject: Re: Email Engine stops sending Emails ** Bala, Have you checked for any entries in the AR System Email Error Logs form? Do you have any mail filtering appliances that are relaying your messages? TaufChowdhury |ForestLaboratories, Inc. Sr. Analyst Office: 631.858.7765 From:Action Request ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
