Re: RESOLVED: Scroll Bar randomly appearing in Character Fields on INC form

2012-07-06 Thread ali_md
Thank you all,

Stylish plugin is good, but I believe there is the same limitation for this
too - the scroll bar is now gone but unable to view the characters (or
cursor) when I type more than the visible text area.

Thanks
Ali


Jon Slaven wrote:
 
 I had issues with the vertical scroll bar not appearing when it needed to 
 when I used overflow: hidden, which is why I went with overflow-x: 
 hidden instead.
 
 Thanks,
 Jon
 _
 Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
 
 
 
 From:   strauss stra...@unt.edu
 To: arslist@ARSLIST.ORG
 Date:   07/05/2012 11:07 AM
 Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
 Fields on INC form
 Sent by:Action Request System discussion list(ARSList) 
 arslist@ARSLIST.ORG
 
 
 
 ** 
 Support did give us a fix to apply directly to the ARSystem.css file on 
 each mid-tier:
 --
  
 /* Workaround for firefox issue where a horizontal scrollbar appears 
 inside a text field */
 textarea.sr {
 padding-bottom:3px;
 }
  
 The simplest way to fix this would just be to add the overflow:hidden to 
 this block in the css file. 
  
 Modify the /resources/moz/stylesheets/ARSystem.css as follows:
  
 /* Workaround for firefox issue where a horizontal scrollbar appears 
 inside a text field */
 textarea.sr {
 padding-bottom:3px;
 overflow:hidden;
 }
  
 Please flush the browser and tomcat cache after making the changes and 
 perform the test.
 ---
  
 In fact, the browsers read the ARSystem.css file when logging in to a new 
 session and there was no need to flush the mid-tier cache.
  
 Christopher Strauss, Ph.D.
 Call Tracking Administration Manager
 University of North Texas Computing  IT Center
 http://itsm.unt.edu/ 
 From: Action Request System discussion list(ARSList) [
 mailto:arslist@ARSLIST.ORG] On Behalf Of Jon Slaven
 Sent: Thursday, July 05, 2012 9:52 AM
 To: arslist@ARSLIST.ORG
 Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
 on INC form
  
 ** Hi Ali, 
 
 Apologies for the late response, I was on vacation. 
 
 You have to install the Stylish plugin for Firefox, and add that as a 
 script  (essentially Stylish allows you to add to the CSS for a site or 
 page).  Don't forget to change the domain to match your server/balancer's 
 name. 
 
 If you're looking for a system-wide fix, you'd have to edit the Remedy CSS 
 file(s) directly on the mid-tier. 
 
 
 Thanks, 
 Jon 
 _ 
 Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com 
 
 
 
 From:ali_md feru@gmail.com 
 To:arslist@ARSLIST.ORG 
 Date:06/29/2012 10:35 AM 
 Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
 Fields on INC form 
 Sent by:Action Request System discussion list(ARSList) 
 arslist@ARSLIST.ORG 
 
 
 
 
 Jon
 
 Are you able to view the text beyond the visible text area (when you type 
 in
 characters more than the visible text area) ?
 
 Also, in what file (or individual forms) did you make this change?
 
 Thanks
 Ali
 
 
 Jon Slaven wrote:
 
 I installed the Stylish plugin and added this as a script, seems to work 
 
 pretty well in the meantime.
 
 @-moz-document domain(remedy76.intranet.local) { 
 textarea.text,div.text,textarea.Editor{ overflow-x:hidden ! important; } 
 }
 
 (Based on the workaround Tim posted earlier)
 
 That black screen is particularly jarring though...
 
 Thanks,
 Jon
 _
 Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
 
 
 
 From:   Tommy Morris tommy.mor...@pinebreeze.com
 To: arslist@ARSLIST.ORG
 Date:   06/22/2012 03:46 PM
 Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
 
 Fields on INC form
 Sent by:Action Request System discussion list(ARSList) 
 arslist@ARSLIST.ORG
 
 
 
 ** 
 They probably have a disclaimer buried in the EULA concerning strobe 
 induced seizures.
 
 From: Action Request System discussion list(ARSList) [
 mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
 Sent: Friday, June 22, 2012 2:36 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
 
 on INC form
 
 ** 
 Thanks for the tip; we had to open an issue on this problem, and on the 
 violently BLACK screen that now appears behind any pop-up or dialog in 
 the 
 mid-tier if using FFv13.  That is #SW00432310 according to BMC.  I 
 wonder 
 if Mozilla can be held liable for epileptic seizures or optical 
 migraines 
 induced by this new misbehavior?
 
 Christopher Strauss, Ph.D.
 Call Tracking Administration Manager
 University of North Texas Computing  IT Center
 http://itsm.unt.edu/ 
 From: Action Request System discussion list(ARSList) 
 [mailto:arslist@ARSLIST.ORG] On Behalf

Re: RESOLVED: Scroll Bar randomly appearing in Character Fields on INC form

2012-06-29 Thread ali_md
Jon

Are you able to view the text beyond the visible text area (when you type in
characters more than the visible text area) ?

Also, in what file (or individual forms) did you make this change?

Thanks
Ali


Jon Slaven wrote:
 
 I installed the Stylish plugin and added this as a script, seems to work 
 pretty well in the meantime.
 
 @-moz-document domain(remedy76.intranet.local) { 
 textarea.text,div.text,textarea.Editor{ overflow-x:hidden ! important; } }
 
 (Based on the workaround Tim posted earlier)
 
 That black screen is particularly jarring though...
 
 Thanks,
 Jon
 _
 Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
 
 
 
 From:   Tommy Morris tommy.mor...@pinebreeze.com
 To: arslist@ARSLIST.ORG
 Date:   06/22/2012 03:46 PM
 Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
 Fields on INC form
 Sent by:Action Request System discussion list(ARSList) 
 arslist@ARSLIST.ORG
 
 
 
 ** 
 They probably have a disclaimer buried in the EULA concerning strobe 
 induced seizures.
  
 From: Action Request System discussion list(ARSList) [
 mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
 Sent: Friday, June 22, 2012 2:36 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
 on INC form
  
 ** 
 Thanks for the tip; we had to open an issue on this problem, and on the 
 violently BLACK screen that now appears behind any pop-up or dialog in the 
 mid-tier if using FFv13.  That is #SW00432310 according to BMC.  I wonder 
 if Mozilla can be held liable for epileptic seizures or optical migraines 
 induced by this new misbehavior?
  
 Christopher Strauss, Ph.D.
 Call Tracking Administration Manager
 University of North Texas Computing  IT Center
 http://itsm.unt.edu/ 
 From: Action Request System discussion list(ARSList) 
 [mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell
 Sent: Monday, June 18, 2012 7:28 AM
 To: arslist@ARSLIST.ORG
 Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
 on INC form
  
 ** 
 We have a support ticket open on this as well. Our specialist tells me 
 it’s a CSS issue and how the CSS interacts with FFv13. Defect #SW00432406 
 logged for it.
  
 Another note.
 Once you are able to successfully downgrade to FFv12, don’t forget to go 
 into your FF option menu (Tools/Options/Advanced/Update) and change the 
 Update option from automatic to Check and Notify Me or Never. If you 
 don’t, it will auto-update itself back to v13 in short order.
  
 For those of you that can’t downgrade to FFv12 due to company polices, 
 etc., there is a workaround* that will let you use FFv13. See attached.
  
 *No guarantees on the workaround and I cannot offer any more info on it. 
 This came from BMC and I have not played with it or tested it personally.
  
 Tim
  
 From: Action Request System discussion list(ARSList) [
 mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
 Sent: Friday, June 08, 2012 2:26 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
 on INC form
  
 ** 
 Pardon my ignorance. I understand the issue being seen in the screenshot 
 that was provided and rolling back to 12 seems to be the right 
 work-around. I really appreciate the heads-up.
  
 The question I have is this. What should the browser do if “you enter data 
 that is one character longer than the data displayed in the field length”? 
 It seems like text fields have always either wrapped text or added scroll 
 bars when the data is larger than the field. Maybe I’m confusing text 
 fields with character fields?
  
 From: Action Request System discussion list(ARSList) 
 [mailto:arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
 Sent: Friday, June 08, 2012 11:09 AM
 To: arslist@ARSLIST.ORG
 Subject: RESOLVED: Scroll Bar randomly appearing in Character Fields on 
 INC form
  
 ** Thanks David - and you are 100% correct. Reverting to Firefox 12 
 completely resolved the issue. 
 
 WARNING TO ALL - FIREFOX 13 Causes scroll bars to appear in char fields 
 when you enter data that is one character longer than the data displayed 
 in the field length.
 
 Thanks,
 
 Jase
 On Fri, Jun 8, 2012 at 1:59 PM, David Durling durl...@uga.edu wrote:
 ** 
 I’m told FF 14 beta has the issue, too.
  
 David D.
  
 From: Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
 Sent: Friday, June 08, 2012 1:59 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: Scroll Bar randomly appearing in Character Fields on INC form
  
 ** Hi David - EXACTLY! FF13 is causing the issue.  I'm going to try to 
 download FF 12 during the interim and see if that helps.
 
 Thanks,
 
 Jase
 On Fri, Jun 8, 2012 at 1:54 PM, David Durling durl...@uga.edu wrote:
 ** 
 Firefox 13.0 was recently released, and that’s where we’re seeing it 
 (image attached).  Is that what you’re experiencing?
  
 We are on ARS 7.5 patch