Re: Atrium Integrator vs AIE
Hi Kevin, In the recent few days we have noticed some interest in Atrium Integration Engine (AIE) and Atrium Integrator (AI). I just want to take this opportunity to give you glimpse of what the upcoming release of Atrium Integrator brings – • Support for AR Plug in (to transfer data to/from AR forms) • AIE to AI migration utility that enables users to automate the migration of existing AIE data exchanges to AI jobs • Ability to deploy Atrium Integrator in AR server group • Architecture change that no longer requires a separate database for storing AI job metadata. This metadata information will be now stored as part of AR Systems forms. Overall, this release of Atrium Integrator will provide feature parity with AIE and also facilitate users to migrate to AI. Rahul Vedak, Manager of Product Management, Atrium CMDB, BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Atrium Integrator vs AIE
So the install documentation is wrong? I also understood that AI is only available for CMDB classes. Drew JTF-Bravo ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Atrium Integrator vs AIE
The BMC Atrium Integration Engine product enables you to transfer data between an external data store and BMC Remedy Action Request System forms or BMC Atrium Configuration Management Database (BMC Atrium CMDB) classes. According to the User manual, Atrium Integrator replaces BMC Atrium Integration Engine. However, it looks like the Atrium Integrator only integrates with CMDB and not with AR System forms. Maybe I am missing something, can Atrium Integrator transfer data from a text file into a Remedy form?If not, will that be in a future release of Atrium Integrator or what is BMC offering in replacement of AIE for transfering data into a Remedy form. ThanksKevin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Atrium Integrator vs AIE
Hi, yes AI can perform these transfers plus additional file types and interact with AR Forms. AIE will be completely replaced in future versions by AI . Cheers Carl http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: 12 September 2012 20:44 To: arslist@ARSLIST.ORG Subject: Atrium Integrator vs AIE ** The BMC Atrium Integration Engine product enables you to transfer data between an external data store and BMC Remedy Action Request System forms or BMC Atrium Configuration Management Database (BMC Atrium CMDB) classes. According to the User manual, Atrium Integrator replaces BMC Atrium Integration Engine. However, it looks like the Atrium Integrator only integrates with CMDB and not with AR System forms. Maybe I am missing something, can Atrium Integrator transfer data from a text file into a Remedy form? If not, will that be in a future release of Atrium Integrator or what is BMC offering in replacement of AIE for transfering data into a Remedy form. Thanks Kevin _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Atrium Integrator vs AIE
I know it's not your question, but we ran into a lot of issues with AI, so we kept using AIE. BMC Support assured me that AIE is not going away too soon even though the plan is for AI to replace it. Based on what I've seen, AI has all the functionality of AIE and more. Unfortunately, it's just not as reliable as AIE, which is ok in 7.6.4 but in past versions seemed to require a lot of service restarts. It used to be almost like AIE was saying, Hey, a log file has changed! You must restart the AIE service for it to take effect! - Except that it would never actually give an error in those situations, just not work right and restarting it would fix the issue. Other than when everything gets restarted with my monthly Windows patches or any service packs, I never restart AIE now so I'm pretty happy with it. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: Wednesday, September 12, 2012 2:44 PM To: arslist@ARSLIST.ORG Subject: Atrium Integrator vs AIE ** The BMC Atrium Integration Engine product enables you to transfer data between an external data store and BMC Remedy Action Request System forms or BMC Atrium Configuration Management Database (BMC Atrium CMDB) classes. According to the User manual, Atrium Integrator replaces BMC Atrium Integration Engine. However, it looks like the Atrium Integrator only integrates with CMDB and not with AR System forms. Maybe I am missing something, can Atrium Integrator transfer data from a text file into a Remedy form? If not, will that be in a future release of Atrium Integrator or what is BMC offering in replacement of AIE for transfering data into a Remedy form. Thanks Kevin _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
