Re: Need to add menus to some fields on AST forms
Hi Julie, If you really want to avoid the Class Manager, the simplest thing I can think of is to define some on return active links to replace the menus by set fields actions, until you have fixed your problem with SyncUI. If you have some static menus, you can use a dummy SQL query, like in Oracle : select 'choice 1', 'value 1' from dual UNION select 'choice 2', 'value 2' from dual ... On Fri, Aug 10, 2012 at 12:59 AM, Julie Sellers julsell...@yahoo.com wrote: ** Hi Folks...could use your help! I need a Char field w/menu attached by workflow on AST:ComputerSystem. (well actually 4 fields) The customer is upgrading from v71 to v7604 sp2. In v71, they just added menus to existing fields like 'Environment Specification' I wanted to attach the menus with Change Field actions in an Active Link; however, they are not working. (I presume this is because no menu is attached already.) So... Is there any way to avoid modifying the attribute in Class Manager to do this? If not, I'll just create new attributes; however, we are having a *DEVIL* of a time with SyncUI not working. Have had an open tkt on this w/BMC for the last several weeks! :( Suggestions? Thx, js _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Need to add menus to some fields on AST forms
Julie, Unfortunately you cannot attach a menu to a field via workflow that doesn't already have a menu attached to it via form definition. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Julie Sellers Sent: Thursday, August 09, 2012 5:00 PM To: arslist@ARSLIST.ORG Subject: Need to add menus to some fields on AST forms ** Hi Folks...could use your help! I need a Char field w/menu attached by workflow on AST:ComputerSystem. (well actually 4 fields) The customer is upgrading from v71 to v7604 sp2. In v71, they just added menus to existing fields like 'Environment Specification' I wanted to attach the menus with Change Field actions in an Active Link; however, they are not working. (I presume this is because no menu is attached already.) So... Is there any way to avoid modifying the attribute in Class Manager to do this? If not, I'll just create new attributes; however, we are having a *DEVIL* of a time with SyncUI not working. Have had an open tkt on this w/BMC for the last several weeks! :( Suggestions? Thx, js _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Need to add menus to some fields on AST forms
Not 100% sure of it, but I think that class manager has nothing to do with AST forms. Class manager defines the forms of the CMDB. AST forms are join forms comming from the CMDB forms that are part of the Asset Management application. So you must change the AST form directly from the developer studio, using an overlay. There is no need to deal with the class manager. Jose Huerta theremedyforit.com El 10/08/2012, a las 18:05, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil escribió: Julie, Unfortunately you cannot attach a menu to a field via workflow that doesn't already have a menu attached to it via form definition. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Julie Sellers Sent: Thursday, August 09, 2012 5:00 PM To: arslist@ARSLIST.ORG Subject: Need to add menus to some fields on AST forms ** Hi Folks...could use your help! I need a Char field w/menu attached by workflow on AST:ComputerSystem. (well actually 4 fields) The customer is upgrading from v71 to v7604 sp2. In v71, they just added menus to existing fields like 'Environment Specification' I wanted to attach the menus with Change Field actions in an Active Link; however, they are not working. (I presume this is because no menu is attached already.) So... Is there any way to avoid modifying the attribute in Class Manager to do this? If not, I'll just create new attributes; however, we are having a *DEVIL* of a time with SyncUI not working. Have had an open tkt on this w/BMC for the last several weeks! :( Suggestions? Thx, js _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Need to add menus to some fields on AST forms
Julie, You can use the class manager to add a $\NULL$ menu to the fields, and then use workflow to attach the correct menu. I've done that with the Floor and Room fields. (we are on ARS 7.1 / CMDB 2.1. I assume that hasn't changed for 7.6.04) As far as getting SynchUI to work, it doesn't work if you have disallowed unqualified searches (again... for our version at least). Enable unqualified searches and see if that helps. Thad On Thu, Aug 9, 2012 at 3:59 PM, Julie Sellers julsell...@yahoo.com wrote: ** Hi Folks...could use your help! I need a Char field w/menu attached by workflow on AST:ComputerSystem. (well actually 4 fields) The customer is upgrading from v71 to v7604 sp2. In v71, they just added menus to existing fields like 'Environment Specification' I wanted to attach the menus with Change Field actions in an Active Link; however, they are not working. (I presume this is because no menu is attached already.) So... Is there any way to avoid modifying the attribute in Class Manager to do this? If not, I'll just create new attributes; however, we are having a *DEVIL* of a time with SyncUI not working. Have had an open tkt on this w/BMC for the last several weeks! :( Suggestions? Thx, js _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Need to add menus to some fields on AST forms
Thanks all! Was hoping to avoid this, but guess not. @Thad...Yes, we allow unqualified searchs; however, SyncUI is still not working and BMC Support is less than no help. Saw on BMC Communities an issue on this from first of the year with our same server configuration. Given our experience so far, they still haven't fixed it! From: Thad Esser thad.es...@gmail.com To: arslist@ARSLIST.ORG Sent: Friday, August 10, 2012 12:33 PM Subject: Re: Need to add menus to some fields on AST forms ** Julie, You can use the class manager to add a $\NULL$ menu to the fields, and then use workflow to attach the correct menu. I've done that with the Floor and Room fields. (we are on ARS 7.1 / CMDB 2.1. I assume that hasn't changed for 7.6.04) As far as getting SynchUI to work, it doesn't work if you have disallowed unqualified searches (again... for our version at least). Enable unqualified searches and see if that helps. Thad On Thu, Aug 9, 2012 at 3:59 PM, Julie Sellers julsell...@yahoo.com wrote: ** Hi Folks...could use your help! I need a Char field w/menu attached by workflow on AST:ComputerSystem. (well actually 4 fields) The customer is upgrading from v71 to v7604 sp2. In v71, they just added menus to existing fields like'Environment Specification' I wanted to attach the menus with Change Field actions in an Active Link; however, theyare not working. (I presume this is because no menu is attached already.) So... Is there any way to avoid modifying the attribute in Class Manager to do this? If not,I'll just create new attributes; however,we are having a *DEVIL* of a time with SyncUI not working. Have had an open tkt on this w/BMC for the last several weeks! :( Suggestions? Thx, js_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Need to add menus to some fields on AST forms
Hi Folks...could use your help! I need a Char field w/menu attached by workflow on AST:ComputerSystem. (well actually 4 fields) The customer is upgrading from v71 to v7604 sp2. In v71, they just added menus to existing fields like'Environment Specification' I wanted to attach the menus with Change Field actions in an Active Link; however, theyare not working.(I presume this is because no menu is attached already.) So... Is there any way to avoid modifying the attribute in Class Manager to do this? If not,I'll just create new attributes; however,we are having a *DEVIL* of a time with SyncUI not working. Have had an open tkt on this w/BMC for the last several weeks! :( Suggestions? Thx, js ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
