Re: New Instance Setup
There is no reference to the old server. I figured out the issue is in the ar.cfg. The reference for approval server is either not correct or not exist. After updating ar.cfg, and restart, things are Ok now. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: New Instance Setup
Make sure that there aren't any references to the old server name in the ar.cfg file. Rick On Jun 24, 2016 08:04, "Grooms, Frederick W" wrote: > It looks like it is trying to login to the new ARS (like it is expecting > the ARS to be up and running to be able to do an upgrade) > > Fred > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of DanfromVA > Sent: Friday, June 24, 2016 9:36 AM > To: arslist@ARSLIST.ORG > Subject: New Instance Setup > > We are running to authentication error. We have only done 7.6.04 setup on > ARS. No mid tier yet. > What we have done is cloned the existing DB, install ARS except mid tier, > during install use all the same ID and password. > When prompted, we used "upgrade" option on the database instead of > "overwrite". > > Errors appear as > THROWABLE EVENT = Failure while trying to connect to ARServer, > ERROR 623: Authencation failed; > > THROWABLE EVENT = failed to perform approval server sanity check > > > > > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: New Instance Setup
It looks like it is trying to login to the new ARS (like it is expecting the ARS to be up and running to be able to do an upgrade) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of DanfromVA Sent: Friday, June 24, 2016 9:36 AM To: arslist@ARSLIST.ORG Subject: New Instance Setup We are running to authentication error. We have only done 7.6.04 setup on ARS. No mid tier yet. What we have done is cloned the existing DB, install ARS except mid tier, during install use all the same ID and password. When prompted, we used "upgrade" option on the database instead of "overwrite". Errors appear as THROWABLE EVENT = Failure while trying to connect to ARServer, ERROR 623: Authencation failed; THROWABLE EVENT = failed to perform approval server sanity check ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
New Instance Setup
We are running to authentication error. We have only done 7.6.04 setup on ARS. No mid tier yet. What we have done is cloned the existing DB, install ARS except mid tier, during install use all the same ID and password. When prompted, we used "upgrade" option on the database instead of "overwrite". Errors appear as THROWABLE EVENT = Failure while trying to connect to ARServer, ERROR 623: Authencation failed; THROWABLE EVENT = failed to perform approval server sanity check ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"