Re: No. of Records displayed in the My Requests table of Requester Console
Thanks Mac, I found the option to set that. Under the Table Field Properties/ Table Tree Property, there is a setting Max Rows and that was set to 10 in our system. On Tue, Nov 11, 2008 at 8:04 AM, Mac Rhoades [EMAIL PROTECTED] wrote: ** Kiran, Not sure if the same in 7.0.1, but in HelpDesk 6.0, this is where I would look. In the My Requests table properties on the Remedy Requester form under Field Properties/Advanced Display the Size of Chunk is probably set to 10. *Mac Rhoades* *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *kiran kodali *Sent:* Monday, November 10, 2008 4:53 PM *To:* arslist@ARSLIST.ORG *Subject:* No. of Records displayed in the My Requests table of Requester Console ** Hi All, We are using Incident Management 7.0.1, Patch 7. There are only 10 records displayed in the My Requests table of Requester Console. It shows 10 entries returned - 73 entries matched on the top of the table. What is the possible option that is restricting this number to 10? I have checked the Qualification under the Table/Tree Property, an EXTERNAL qualification is used there, which is testing 'Status' 6000. I checked the workflow to find if some AL or Filter is restricting the returned rows to 10 but, i did not get any clue. Any idea or clue is greatly appreciated. Thanks Regards, Kiran Kodali Ph: 940-231-8524 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Disclaimer for DataPath This electronic message, together with any attachments, is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is privileged or confidential and is the intellectual property of the sender. If you are not the named addressee, you are expressly prohibited from reading, printing, retaining, copying, distributing or disseminating this message or any part of it or any attachments or any information contained therein. Doing so may be actionable under state or federal laws. If you have received this message in error, please notify the sender immediately either by phone (866-855-3800) or reply to this e-mail and immediately delete all copies of this message and any attachments. All electronic messages and attachments sent and received are subject to monitoring, reading and archival by DataPath. The recipient of this electronic message is responsible for ensuring that it and any attachments are free from viruses or other software or defects that may affect any computer system into which it is received or opened. DataPath accepts no responsibility for any damage that may arise from the receipt or use of this electronic message or any attachments. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Regards, Kiran Kodali Ph: 940-231-8524 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: No. of Records displayed in the My Requests table of Requester Console
Kiran, Not sure if the same in 7.0.1, but in HelpDesk 6.0, this is where I would look. In the My Requests table properties on the Remedy Requester form under Field Properties/Advanced Display the Size of Chunk is probably set to 10. Mac Rhoades From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of kiran kodali Sent: Monday, November 10, 2008 4:53 PM To: arslist@ARSLIST.ORG Subject: No. of Records displayed in the My Requests table of Requester Console ** Hi All, We are using Incident Management 7.0.1, Patch 7. There are only 10 records displayed in the My Requests table of Requester Console. It shows 10 entries returned - 73 entries matched on the top of the table. What is the possible option that is restricting this number to 10? I have checked the Qualification under the Table/Tree Property, an EXTERNAL qualification is used there, which is testing 'Status' 6000. I checked the workflow to find if some AL or Filter is restricting the returned rows to 10 but, i did not get any clue. Any idea or clue is greatly appreciated. Thanks Regards, Kiran Kodali Ph: 940-231-8524 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Disclaimer for DataPath This electronic message, together with any attachments, is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is privileged or confidential and is the intellectual property of the sender. If you are not the named addressee, you are expressly prohibited from reading, printing, retaining, copying, distributing or disseminating this message or any part of it or any attachments or any information contained therein. Doing so may be actionable under state or federal laws. If you have received this message in error, please notify the sender immediately either by phone (866-855-3800) or reply to this e-mail and immediately delete all copies of this message and any attachments. All electronic messages and attachments sent and received are subject to monitoring, reading and archival by DataPath. The recipient of this electronic message is responsible for ensuring that it and any attachments are free from viruses or other software or defects that may affect any computer system into which it is received or opened. DataPath accepts no responsibility for any damage that may arise from the receipt or use of this electronic message or any attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
No. of Records displayed in the My Requests table of Requester Console
Hi All, We are using Incident Management 7.0.1, Patch 7. There are only 10 records displayed in the My Requests table of Requester Console. It shows 10 entries returned - 73 entries matched on the top of the table. What is the possible option that is restricting this number to 10? I have checked the Qualification under the Table/Tree Property, an EXTERNAL qualification is used there, which is testing 'Status' 6000. I checked the workflow to find if some AL or Filter is restricting the returned rows to 10 but, i did not get any clue. Any idea or clue is greatly appreciated. Thanks Regards, Kiran Kodali Ph: 940-231-8524 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
