If you want to automate ANY data operation on Remedy data, consider
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In this case, you could query for said articles or process a file of said
articles and you'll need only assign the new status. Total about a 6 line
ASCII file and about 5 minutes effort after an hour and a half training free
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Please contact me off-line for more information or visit our web site:
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Happy New Year to all on the list J
Ben Chernys
Senior Software Architect
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Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com/ www.softwaretoolhouse.com
We are a BMC Technology Alliance Partner
Check out Software Tool House's free Diary Editor and out Freebies
Section for a ITSM 7.6.04 and 8.0.0 Fields spreadsheet.
Meta-Update, our premium ARS Data tool, lets you automate
your imports, migrations, in no time at all, without programming,
without staging forms, without merge workflow.
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-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Emad Mohammed
Sent: January-08-14 16:28
To: arslist@ARSLIST.ORG
Subject: RKM mass article retirement
We are looking into a way to retire a big number of documents at the same
time. Remedy doesn't have OOB way to retire more than 1 article at a time.
Anyone has experience with a similar activity?
Thank you
___
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