Re: 7.6.04 SP3 -- install problems -- Support said a weird thing..
Patrick, I believe they may be referring to the hosts file on the SERVER, not on your workstation. While I personally thing this SHOULDN'T be necessary because of the IP Route table, it certainly wouldn't hurt anything. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 8:07 AM To: arslist@ARSLIST.ORG Subject: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** I know I am sleepy, do to lack of it last night.. however this appears to be preposterous statement.. --- 1] Server name and fully qualified domain name for the server should be resolved through hosts file using the ip address 127.0.0.1. For example: 127.0.0.1 myServerName myServerName.myDomain.com === HUH? so now I should make /etc/hosts file to DNS resolve to 127.0.0.1 --- What! I am confused. I must be loosing my mind ! Why would you point 127.0.0.1 HOSTNAME so you have 4 Rails correct ? #1 -- Production VIP xx.yy.zz.02Remedy -hostname VIP Prod -a (teaming) xx.yy.zz.03 Remedy-a prod - b (teaming) xx.yy.zz.04 Remedy-b #2 -- Management xx.yy.99.02Remedy-mgt -hostname #3 -- Backup Rail (BUR) xx.yy.55.02Remedy-bur - hostname #4 -- OOB (lights out) xx.yy.77.02 Remedy-lo --hostname --- Are they saying to make the production rail 127.0.0.1 --- this sounds Nuts.. to me.. The my Remedy server how do I get to it ? 127.0.0.1 LOL -- Ridiculous.. -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 7.6.04 SP3 -- install problems -- Support said a weird thing..
let me say it this way.. is 127.0.0.1 any faster than xx.yy.zz.02 ? no.. it is still in the/etc/host file (and the resovle conf says resolve files before dns) so how is this going to make my install any faster and prevent connection errors.. ... this is that part I am confused on.. how is 1 ip any faster than the next.. (except that it is dns resolved from inside which is a call: that is slow).. I agree it will not hurt.. it will do nothing.. but it breaks standardization of configurations.. on all boxes.. which we cannot do anyways.. I am cranky.. I need to drink more coffee.. On Tue, Jul 10, 2012 at 10:13 AM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: Patrick, I believe they may be referring to the hosts file on the SERVER, not on your workstation. While I personally thing this SHOULDN'T be necessary because of the IP Route table, it certainly wouldn't hurt anything. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 8:07 AM To: arslist@ARSLIST.ORG Subject: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** I know I am sleepy, do to lack of it last night.. however this appears to be preposterous statement.. --- 1] Server name and fully qualified domain name for the server should be resolved through hosts file using the ip address 127.0.0.1. For example: 127.0.0.1 myServerName myServerName.myDomain.com === HUH? so now I should make /etc/hosts file to DNS resolve to 127.0.0.1 --- What! I am confused. I must be loosing my mind ! Why would you point 127.0.0.1 HOSTNAME so you have 4 Rails correct ? #1 -- Production VIP xx.yy.zz.02Remedy -hostname VIP Prod -a (teaming) xx.yy.zz.03 Remedy-a prod - b (teaming) xx.yy.zz.04 Remedy-b #2 -- Management xx.yy.99.02Remedy-mgt -hostname #3 -- Backup Rail (BUR) xx.yy.55.02Remedy-bur - hostname #4 -- OOB (lights out) xx.yy.77.02 Remedy-lo --hostname --- Are they saying to make the production rail 127.0.0.1 --- this sounds Nuts.. to me.. The my Remedy server how do I get to it ? 127.0.0.1 LOL -- Ridiculous.. -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 7.6.04 SP3 -- install problems -- Support said a weird thing..
I have done something similar for the VIP, giving the VIP the IP of the local interface (not loopback) so that the subsystems (email, plugin server, flashboards, etc.) use the local server, but I've never seen a configuration where the hostname should resolve to the loopback interface. The major difference between the loopback interface and a network interface is the MTU size, which could actually be the same if you are using jumbo frames, but this is doubtful. I don't think the larger MTU will make much of a difference with the performance of the application since the latency is virtually non-existent. What problem are you having where this suggestion was provided? Axton Grams On Tue, Jul 10, 2012 at 9:24 AM, patrick zandi remedy...@gmail.com wrote: ** let me say it this way.. is 127.0.0.1 any faster than xx.yy.zz.02 ? no.. it is still in the/etc/host file (and the resovle conf says resolve files before dns) so how is this going to make my install any faster and prevent connection errors.. ... this is that part I am confused on.. how is 1 ip any faster than the next.. (except that it is dns resolved from inside which is a call: that is slow).. I agree it will not hurt.. it will do nothing.. but it breaks standardization of configurations.. on all boxes.. which we cannot do anyways.. I am cranky.. I need to drink more coffee.. On Tue, Jul 10, 2012 at 10:13 AM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: Patrick, I believe they may be referring to the hosts file on the SERVER, not on your workstation. While I personally thing this SHOULDN'T be necessary because of the IP Route table, it certainly wouldn't hurt anything. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 8:07 AM To: arslist@ARSLIST.ORG Subject: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** I know I am sleepy, do to lack of it last night.. however this appears to be preposterous statement.. --- 1] Server name and fully qualified domain name for the server should be resolved through hosts file using the ip address 127.0.0.1. For example: 127.0.0.1 myServerName myServerName.myDomain.com === HUH? so now I should make /etc/hosts file to DNS resolve to 127.0.0.1 --- What! I am confused. I must be loosing my mind ! Why would you point 127.0.0.1 HOSTNAME so you have 4 Rails correct ? #1 -- Production VIP xx.yy.zz.02Remedy -hostname VIP Prod -a (teaming) xx.yy.zz.03 Remedy-a prod - b (teaming) xx.yy.zz.04 Remedy-b #2 -- Management xx.yy.99.02Remedy-mgt -hostname #3 -- Backup Rail (BUR) xx.yy.55.02Remedy-bur - hostname #4 -- OOB (lights out) xx.yy.77.02 Remedy-lo --hostname --- Are they saying to make the production rail 127.0.0.1 --- this sounds Nuts.. to me.. The my Remedy server how do I get to it ? 127.0.0.1 LOL -- Ridiculous.. -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 7.6.04 SP3 -- install problems -- Support said a weird thing..
I think the problem comes in from a support ticket I opened back with 7.6.03. The installer has a problem with resolving multiple IPs on a server so you want the ARS to be listed on the physical (and hopefully first real IP) in the hosts file Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 9:24 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** let me say it this way.. is 127.0.0.1 any faster than xx.yy.zz.02 ? no.. it is still in the/etc/host file (and the resovle conf says resolve files before dns) so how is this going to make my install any faster and prevent connection errors.. ... this is that part I am confused on.. how is 1 ip any faster than the next.. (except that it is dns resolved from inside which is a call: that is slow).. I agree it will not hurt.. it will do nothing.. but it breaks standardization of configurations.. on all boxes.. which we cannot do anyways.. I am cranky.. I need to drink more coffee.. -- Patrick Zandi -Original Message- On Tue, Jul 10, 2012 at 10:13 AM, Longwing, LJ CTR MDA/IC wrote: Patrick, I believe they may be referring to the hosts file on the SERVER, not on your workstation. While I personally thing this SHOULDN'T be necessary because of the IP Route table, it certainly wouldn't hurt anything. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 8:07 AM To: arslist@ARSLIST.ORG Subject: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** I know I am sleepy, do to lack of it last night.. however this appears to be preposterous statement.. --- 1] Server name and fully qualified domain name for the server should be resolved through hosts file using the ip address 127.0.0.1. For example: 127.0.0.1 myServerName myServerName.myDomain.com === HUH? so now I should make /etc/hosts file to DNS resolve to 127.0.0.1 --- What! I am confused. I must be losing my mind ! Why would you point 127.0.0.1 HOSTNAME so you have 4 Rails correct ? #1 -- Production VIP xx.yy.zz.02 Remedy -hostname VIP Prod -a (teaming) xx.yy.zz.03 Remedy-a prod - b (teaming) xx.yy.zz.04 Remedy-b #2 -- Management xx.yy.99.02 Remedy-mgt -hostname #3 -- Backup Rail (BUR) xx.yy.55.02 Remedy-bur - hostname #4 -- OOB (lights out) xx.yy.77.02 Remedy-lo --hostname --- Are they saying to make the production rail 127.0.0.1 --- this sounds Nuts.. to me.. The my Remedy server how do I get to it ? 127.0.0.1 LOL -- Ridiculous.. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 7.6.04 SP3 -- install problems -- Support said a weird thing..
FRED:: this is good info.. So then just make your /etc/host only 1 ip till it is installed , then plop in the rest.. I have see something like this on our other server..it keeps trying to use the -mgt rail in the application.. now I see there is some issue.. .. THANKS !!! On Tue, Jul 10, 2012 at 10:37 AM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: I think the problem comes in from a support ticket I opened back with 7.6.03. The installer has a problem with resolving multiple IPs on a server so you want the ARS to be listed on the physical (and hopefully first real IP) in the hosts file Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 9:24 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** let me say it this way.. is 127.0.0.1 any faster than xx.yy.zz.02 ? no.. it is still in the/etc/host file (and the resovle conf says resolve files before dns) so how is this going to make my install any faster and prevent connection errors.. ... this is that part I am confused on.. how is 1 ip any faster than the next.. (except that it is dns resolved from inside which is a call: that is slow).. I agree it will not hurt.. it will do nothing.. but it breaks standardization of configurations.. on all boxes.. which we cannot do anyways.. I am cranky.. I need to drink more coffee.. -- Patrick Zandi -Original Message- On Tue, Jul 10, 2012 at 10:13 AM, Longwing, LJ CTR MDA/IC wrote: Patrick, I believe they may be referring to the hosts file on the SERVER, not on your workstation. While I personally thing this SHOULDN'T be necessary because of the IP Route table, it certainly wouldn't hurt anything. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 8:07 AM To: arslist@ARSLIST.ORG Subject: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** I know I am sleepy, do to lack of it last night.. however this appears to be preposterous statement.. --- 1] Server name and fully qualified domain name for the server should be resolved through hosts file using the ip address 127.0.0.1. For example: 127.0.0.1 myServerName myServerName.myDomain.com === HUH? so now I should make /etc/hosts file to DNS resolve to 127.0.0.1 --- What! I am confused. I must be losing my mind ! Why would you point 127.0.0.1 HOSTNAME so you have 4 Rails correct ? #1 -- Production VIP xx.yy.zz.02Remedy -hostname VIP Prod -a (teaming) xx.yy.zz.03 Remedy-a prod - b (teaming) xx.yy.zz.04 Remedy-b #2 -- Management xx.yy.99.02Remedy-mgt -hostname #3 -- Backup Rail (BUR) xx.yy.55.02Remedy-bur - hostname #4 -- OOB (lights out) xx.yy.77.02 Remedy-lo --hostname --- Are they saying to make the production rail 127.0.0.1 --- this sounds Nuts.. to me.. The my Remedy server how do I get to it ? 127.0.0.1 LOL -- Ridiculous.. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 7.6.04 SP3 -- install problems -- Support said a weird thing..
Actually we just put the ARS (both short and long) on the physical during the install and moved it after (no need to drop the hosts down to just 1 IP) The non-prod box I was working on had something like (in addition to other apps and databases and .) 127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 xx.yy.zz.01 physical physical.myhost.com xx.yy.zz.02 dev-ars-app dev-ars-app.myhosts.com xx.yy.zz.03 dev-ars-db xx.yy.zz.04 dev-ars-web xx.yy.zz.07 test-ars-app xx.yy.zz.08 test-ars-db xx.yy.zz.09 test-ars-web We had to modify the hosts file during the install and put it back after 127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 xx.yy.zz.01 physical physical.myhost.com dev-ars-app dev-ars-app.myhost.com xx.yy.zz.02 placeholder xx.yy.zz.03 dev-ars-db xx.yy.zz.04 dev-ars-web xx.yy.zz.07 test-ars-app xx.yy.zz.08 test-ars-db xx.yy.zz.09 test-ars-web -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 9:43 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** FRED:: this is good info.. So then just make your /etc/host only 1 ip till it is installed , then plop in the rest.. I have see something like this on our other server.. it keeps trying to use the -mgt rail in the application.. now I see there is some issue.. .. THANKS !!! -Original Message- On Tue, Jul 10, 2012 at 10:37 AM, Grooms, Frederick W wrote: I think the problem comes in from a support ticket I opened back with 7.6.03. The installer has a problem with resolving multiple IPs on a server so you want the ARS to be listed on the physical (and hopefully first real IP) in the hosts file Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 9:24 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** let me say it this way.. is 127.0.0.1 any faster than xx.yy.zz.02 ? no.. it is still in the/etc/host file (and the resovle conf says resolve files before dns) so how is this going to make my install any faster and prevent connection errors.. ... this is that part I am confused on.. how is 1 ip any faster than the next.. (except that it is dns resolved from inside which is a call: that is slow).. I agree it will not hurt.. it will do nothing.. but it breaks standardization of configurations.. on all boxes.. which we cannot do anyways.. I am cranky.. I need to drink more coffee.. -- Patrick Zandi -Original Message- On Tue, Jul 10, 2012 at 10:13 AM, Longwing, LJ CTR MDA/IC wrote: Patrick, I believe they may be referring to the hosts file on the SERVER, not on your workstation. While I personally thing this SHOULDN'T be necessary because of the IP Route table, it certainly wouldn't hurt anything. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 8:07 AM To: arslist@ARSLIST.ORG Subject: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** I know I am sleepy, do to lack of it last night.. however this appears to be preposterous statement.. --- 1] Server name and fully qualified domain name for the server should be resolved through hosts file using the ip address 127.0.0.1. For example: 127.0.0.1 myServerName myServerName.myDomain.com === HUH? so now I should make /etc/hosts file to DNS resolve to 127.0.0.1 --- What! I am confused. I must be losing my mind ! Why would you point 127.0.0.1 HOSTNAME so you have 4 Rails correct ? #1 -- Production VIP xx.yy.zz.02 Remedy -hostname VIP Prod -a (teaming) xx.yy.zz.03 Remedy-a prod - b (teaming) xx.yy.zz.04 Remedy-b #2 -- Management xx.yy.99.02 Remedy-mgt -hostname #3 -- Backup Rail (BUR) xx.yy.55.02 Remedy-bur - hostname #4 -- OOB (lights out) xx.yy.77.02 Remedy-lo --hostname --- Are they saying to make the production rail 127.0.0.1 --- this sounds Nuts.. to me.. The my Remedy server how do I get to it ? 127.0.0.1 LOL -- Ridiculous.. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
