Re: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error
I ran into the same thing. I don't have the details at my fingertips, but I eventually got the mid-tier-installed tomcat instance to host mid-tier, crystal reports server, and remedy knowledge management all at once on my development web server (Win2K3 Ent x86). I know I had to install mid-tier and its tomcat server first, then RKM, and Crystal using java and the existing tomcat. RKM and Crystal share a preinstalled SQL Server 2005 instance for their respective databases. In ALL cases I use the tomcat web server (catalina) instead of IIS when using java (use IIS only with .NET crystal). Performance is significantly better that way. This doesn't work at all for my production mid-tier server since it is Win2K3 Ent R2 x64 and the 32-bit Crystal Reports XI refused to install there properly. For production, to simplify maintenance, crystal uses IIS and .NET and mid-tier uses java and tomcat (on the separate 32-bit reporting web server). The production mid-tier server has one tomcat instance for mid-tier (and flashboards), and another internal to the Kinetic Data applications install. Even RKM got a separate web server, shared with AIE. The rationale for separating these services onto separate machines becomes evident whenever one of the components needs to be patched or upgraded. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of tina flores > Sent: Friday, April 25, 2008 9:39 AM > To: arslist@ARSLIST.ORG > Subject: Re: Business Objects XI R3 and Midtier 7.01: > ARWebReportViewer Error > > Thanks for your feedback Christopher. I'm actually in the > process of setting another instance of the midtier in the BO > XI server. > > Now, I'm having a conflict with Tomcat. BO XI installed a > tomcat under C:\Program Files\Business Objects\Tomcat55. With > the Remedy Midtier, I will be using Tomcat for the JSP > engine. Do I need to let midtier install a tomcat in > C:\Program Files\ or can I re-use the tomcat (from BO XI)? > > Thanks in advance. > > > strauss wrote: > > > > If mid-tier is on one machine and BOXI is on another, they > must have > > shared file space between them on which to move the actual > .rpt files > > that must be served up. BMC has several documents > describing how to > > do this; I found it MUCH easier to simply put another instance of > > mid-tier on the BOXI server and indicate that in the report > settings > > on the primary mid-tier. Then it actually creates the .rpt file in > > the \reports directory of the mid-tier on the BOXI server, and > > file-level access by BOXI is no longer an issue. > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center http://itsm.unt.edu/ > > > >> -Original Message- > >> From: Action Request System discussion list(ARSList) > >> [mailto:[EMAIL PROTECTED] On Behalf Of tina flores > >> Sent: Thursday, April 24, 2008 10:11 AM > >> To: arslist@ARSLIST.ORG > >> Subject: Business Objects XI R3 and Midtier 7.01: > >> ARWebReportViewer Error > >> > >> Hi All, > >> > >> I'm in the process of setting up the BO XI R3 server with the > >> ARWebReportViewer so users can view reports on the web. > >> > >> The ARS ODBC and the ARWebReportViewer are installed on the BO XI > >> server. > >> The midtier is installed on a separate machine, the BO XI > server has > >> no midtier. BO XI Server used Tomcat 5.5 as the default > webserver and > >> MySQL as the database. > >> > >> However, when I tried to access the ARWebReportViewer URL: > >> > http://:8080/arreports/shared/config/configreport.jsp. > >> I'm getting the following error: > >> > >> HTTP Status 404 - /arreports/shared/config/configreport.jsp > >> Status reportmessage > >> /arreports/shared/config/configreport.jspdescription > >> The requested resource > >> (/arreports/shared/config/configreport.jsp) is not available. > >> > >> Any ideas why I'm not able to access the URL? > >> > >> Thanks in advance. > >> > >> Chris > >> -- > >> View this message in context: > >> http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01% > >> 3A-ARWebReportViewer-Error-tp16850889p16850889.html > >> Sent from the ARS (Action Request System) m
Re: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error
We actually had this working with BO XI without the shared file space. We just had to define the /arreports context root correctly in Tomcat which we did by coping the arsys.xml file and editing it. I say "had" because that was on a sandbox development server that we just took down. We'll be setting up 4 more copies of it. As far as Tomcat - you want to check the location of your ISAPI connector for Tomcat after it's installed. This is under the properties of the default website for IIS. You'll need to gooogle for the settings and make sure it's looking at the right Tomcat install. And again - as long as it's a compatible one for both servers it shouldn't matter which is being used - but make sure Tomcat is working correctly before going any further. William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 From: Action Request System discussion list(ARSList) on behalf of tina flores Sent: Fri 4/25/2008 9:39 AM To: arslist@ARSLIST.ORG Subject: Re: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error Thanks for your feedback Christopher. I'm actually in the process of setting another instance of the midtier in the BO XI server. Now, I'm having a conflict with Tomcat. BO XI installed a tomcat under C:\Program Files\Business Objects\Tomcat55. With the Remedy Midtier, I will be using Tomcat for the JSP engine. Do I need to let midtier install a tomcat in C:\Program Files\ or can I re-use the tomcat (from BO XI)? Thanks in advance. strauss wrote: > > If mid-tier is on one machine and BOXI is on another, they must have > shared file space between them on which to move the actual .rpt files > that must be served up. BMC has several documents describing how to do > this; I found it MUCH easier to simply put another instance of mid-tier > on the BOXI server and indicate that in the report settings on the > primary mid-tier. Then it actually creates the .rpt file in the > \reports directory of the mid-tier on the BOXI server, and file-level > access by BOXI is no longer an issue. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of tina flores >> Sent: Thursday, April 24, 2008 10:11 AM >> To: arslist@ARSLIST.ORG >> Subject: Business Objects XI R3 and Midtier 7.01: >> ARWebReportViewer Error >> >> Hi All, >> >> I'm in the process of setting up the BO XI R3 server with the >> ARWebReportViewer so users can view reports on the web. >> >> The ARS ODBC and the ARWebReportViewer are installed on the >> BO XI server. >> The midtier is installed on a separate machine, the BO XI >> server has no midtier. BO XI Server used Tomcat 5.5 as the >> default webserver and MySQL as the database. >> >> However, when I tried to access the ARWebReportViewer URL: >> http:// >> :8080/arreports/shared/config/configreport.jsp. >> I'm getting the following error: >> >> HTTP Status 404 - /arreports/shared/config/configreport.jsp >> Status reportmessage >> /arreports/shared/config/configreport.jspdescription >> The requested resource >> (/arreports/shared/config/configreport.jsp) is not available. >> >> Any ideas why I'm not able to access the URL? >> >> Thanks in advance. >> >> Chris >> -- >> View this message in context: >> http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01% >> 3A-ARWebReportViewer-Error-tp16850889p16850889.html >> Sent from the ARS (Action Request System) mailing list >> archive at Nabble.com. >> >> __ >> _ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> >> > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01%3A-ARWebReportViewer-Error-tp16850889p16895851.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error
Thanks. My Tomcat default page is accessible. I'm in the process of installing the midtier with the ARWebReportViewer in the BOXI server. We'll see if this will make it easier for me. I appreciate your feedback. William Rentfrow wrote: > > There's a LOT of stuff to do to get this to work. > > First - make sure Tomcat is alive and well. Go to http:// > :8080/> :8080/ and see what comes up - if > your Tomcat default page does not show you need to correct this first. > > William Rentfrow > Principal Consultant, StrataCom > [EMAIL PROTECTED] > O 952-432-0227 > C 701-306-6157 > > > > From: Action Request System discussion list(ARSList) on behalf of tina > flores > Sent: Thu 4/24/2008 10:11 AM > To: arslist@ARSLIST.ORG > Subject: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error > > > > Hi All, > > I'm in the process of setting up the BO XI R3 server with the > ARWebReportViewer so users can view reports on the web. > > The ARS ODBC and the ARWebReportViewer are installed on the BO XI server. > The midtier is installed on a separate machine, the BO XI server has no > midtier. BO XI Server used Tomcat 5.5 as the default webserver and MySQL > as > the database. > > However, when I tried to access the ARWebReportViewer URL: > http:// > :8080/arreports/shared/config/configreport.jsp. > I'm getting the following error: > > HTTP Status 404 - /arreports/shared/config/configreport.jsp > Status reportmessage /arreports/shared/config/configreport.jspdescription > The requested resource (/arreports/shared/config/configreport.jsp) is not > available. > > Any ideas why I'm not able to access the URL? > > Thanks in advance. > > Chris > -- > View this message in context: > http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01%3A-ARWebReportViewer-Error-tp16850889p16850889.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01%3A-ARWebReportViewer-Error-tp16850889p16895855.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error
Thanks for your feedback Christopher. I'm actually in the process of setting another instance of the midtier in the BO XI server. Now, I'm having a conflict with Tomcat. BO XI installed a tomcat under C:\Program Files\Business Objects\Tomcat55. With the Remedy Midtier, I will be using Tomcat for the JSP engine. Do I need to let midtier install a tomcat in C:\Program Files\ or can I re-use the tomcat (from BO XI)? Thanks in advance. strauss wrote: > > If mid-tier is on one machine and BOXI is on another, they must have > shared file space between them on which to move the actual .rpt files > that must be served up. BMC has several documents describing how to do > this; I found it MUCH easier to simply put another instance of mid-tier > on the BOXI server and indicate that in the report settings on the > primary mid-tier. Then it actually creates the .rpt file in the > \reports directory of the mid-tier on the BOXI server, and file-level > access by BOXI is no longer an issue. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of tina flores >> Sent: Thursday, April 24, 2008 10:11 AM >> To: arslist@ARSLIST.ORG >> Subject: Business Objects XI R3 and Midtier 7.01: >> ARWebReportViewer Error >> >> Hi All, >> >> I'm in the process of setting up the BO XI R3 server with the >> ARWebReportViewer so users can view reports on the web. >> >> The ARS ODBC and the ARWebReportViewer are installed on the >> BO XI server. >> The midtier is installed on a separate machine, the BO XI >> server has no midtier. BO XI Server used Tomcat 5.5 as the >> default webserver and MySQL as the database. >> >> However, when I tried to access the ARWebReportViewer URL: >> http://:8080/arreports/shared/config/configreport.jsp. >> I'm getting the following error: >> >> HTTP Status 404 - /arreports/shared/config/configreport.jsp >> Status reportmessage >> /arreports/shared/config/configreport.jspdescription >> The requested resource >> (/arreports/shared/config/configreport.jsp) is not available. >> >> Any ideas why I'm not able to access the URL? >> >> Thanks in advance. >> >> Chris >> -- >> View this message in context: >> http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01% >> 3A-ARWebReportViewer-Error-tp16850889p16850889.html >> Sent from the ARS (Action Request System) mailing list >> archive at Nabble.com. >> >> __ >> _ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> >> > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01%3A-ARWebReportViewer-Error-tp16850889p16895851.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error
If mid-tier is on one machine and BOXI is on another, they must have shared file space between them on which to move the actual .rpt files that must be served up. BMC has several documents describing how to do this; I found it MUCH easier to simply put another instance of mid-tier on the BOXI server and indicate that in the report settings on the primary mid-tier. Then it actually creates the .rpt file in the \reports directory of the mid-tier on the BOXI server, and file-level access by BOXI is no longer an issue. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of tina flores > Sent: Thursday, April 24, 2008 10:11 AM > To: arslist@ARSLIST.ORG > Subject: Business Objects XI R3 and Midtier 7.01: > ARWebReportViewer Error > > Hi All, > > I'm in the process of setting up the BO XI R3 server with the > ARWebReportViewer so users can view reports on the web. > > The ARS ODBC and the ARWebReportViewer are installed on the > BO XI server. > The midtier is installed on a separate machine, the BO XI > server has no midtier. BO XI Server used Tomcat 5.5 as the > default webserver and MySQL as the database. > > However, when I tried to access the ARWebReportViewer URL: > http://:8080/arreports/shared/config/configreport.jsp. > I'm getting the following error: > > HTTP Status 404 - /arreports/shared/config/configreport.jsp > Status reportmessage > /arreports/shared/config/configreport.jspdescription > The requested resource > (/arreports/shared/config/configreport.jsp) is not available. > > Any ideas why I'm not able to access the URL? > > Thanks in advance. > > Chris > -- > View this message in context: > http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01% > 3A-ARWebReportViewer-Error-tp16850889p16850889.html > Sent from the ARS (Action Request System) mailing list > archive at Nabble.com. > > __ > _ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error
There's a LOT of stuff to do to get this to work. First - make sure Tomcat is alive and well. Go to http:// :8080/> :8080/ and see what comes up - if your Tomcat default page does not show you need to correct this first. William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 From: Action Request System discussion list(ARSList) on behalf of tina flores Sent: Thu 4/24/2008 10:11 AM To: arslist@ARSLIST.ORG Subject: Business Objects XI R3 and Midtier 7.01: ARWebReportViewer Error Hi All, I'm in the process of setting up the BO XI R3 server with the ARWebReportViewer so users can view reports on the web. The ARS ODBC and the ARWebReportViewer are installed on the BO XI server. The midtier is installed on a separate machine, the BO XI server has no midtier. BO XI Server used Tomcat 5.5 as the default webserver and MySQL as the database. However, when I tried to access the ARWebReportViewer URL: http:// :8080/arreports/shared/config/configreport.jsp. I'm getting the following error: HTTP Status 404 - /arreports/shared/config/configreport.jsp Status reportmessage /arreports/shared/config/configreport.jspdescription The requested resource (/arreports/shared/config/configreport.jsp) is not available. Any ideas why I'm not able to access the URL? Thanks in advance. Chris -- View this message in context: http://www.nabble.com/Business-Objects-XI-R3-and-Midtier-7.01%3A-ARWebReportViewer-Error-tp16850889p16850889.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
