Re: Can you see who is running reports?

[SUBSCRIBE ARSLIST theReel]

Thanks for the replies guys.

This does not happen too often (once every few months) but on this occasion it 
was twice in the same day. Unfortunately turning on the logs was not an option 
as the hammering was finished by the time I was made aware. 
But I will have a look at the forms mentioned to see if I can identify the 
root.  FYI - We are on 8.1 currently but moving to 9.1 soon.  
It was a long shot but I was hoping there was an audit form that recorded 
reports/searches in an easy way.

Thanks
Tony

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Re: Can you see who is running reports?

[Jarl Grøneng]

If your on v9.x. you can enable the Exeption Logging, and/or you can use
the the Always on Logging to dump the logs to file. Those method may give
you a clue.



--
J

2017-01-26 22:27 GMT+01:00 theReel :

> Hi Guys,
>
> We had a few blips in performance today and I suspect that someone was
> running a 'bad' report from within Remedy.  Is there any way to tell what
> reports are being ran and by which users?
>
> Thanks
> T
>
> 
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>

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Re: Can you see who is running reports?

[Misi Mladoniczky]

Hi,

Or you can just turn on API-logging. This will not show you which report is 
bogging down the system directly, but it will show which users that do.

Unfortunately this needs to be turned on in advance...

Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 
2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at http://rrr.se 
(http://rrr.se)
January 27, 2017 2:13 AM, "Bruce"  wrote:

** I might look at UserSearchPreferences. This shows you queries that have been 
created and if BIRT, you can use the JobQueue form?
On Thursday, January 26, 2017, theReel  wrote:

 Hi Guys,

We had a few blips in performance today and I suspect that someone was running 
a 'bad' report from within Remedy. Is there any way to tell what reports are 
being ran and by which users?

Thanks
T

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(http://www.arslist.org)
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Answers Are" and have been for 20 years_

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Re: Can you see who is running reports?

[Bruce]

I might look at UserSearchPreferences. This shows you queries that have
been created and if BIRT, you can use the JobQueue form?



On Thursday, January 26, 2017, theReel  wrote:

> Hi Guys,
>
> We had a few blips in performance today and I suspect that someone was
> running a 'bad' report from within Remedy.  Is there any way to tell what
> reports are being ran and by which users?
>
> Thanks
> T
>
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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