Re: Core Fields Expand Box
Hi, It works on a view-definition-file that you export from AR Admin. Download at: https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. There is a tool available on www.rrr.se that allows you to export your forms and run this tool...it changes the expand flag to hidden on the core fields affected by the upgrade, then you just re-import the def file. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Martin, Conny Sent: Friday, November 28, 2008 8:23 AM To: arslist@ARSLIST.ORG Subject: AW: Core Fields Expand Box Hi, We've done this using the Java-API. If you are interested in some code snippet, let me know. Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Im Auftrag von ccrashh Gesendet: Freitag, 28. November 2008 15:56 An: arslist@ARSLIST.ORG Betreff: Core Fields Expand Box Someone asked this way back in 2007, but no one replied. In typical hamfisted fashion, BMC has shoved out a modification that impacts every regular form - that is, the core character fields have increased from 30 to 254. This means, of course, that if you left the Expand Box option to Default in the field properties, every one of the fields (Submitter, Last Modified By, and Assigned To) has an Expand Box showing. In most cases, this has caused the GUI on our forms to look ridiculous. Does anyone know of a quick way to change the Expand Box option to Hide? I was hoping for a cool SQL statement like UPDATE field_dispprop SET something to something WHERE fieldid=4 The above would update all Assigned To fields. Of course, the option for the expand box is in the proplong or propshort columns so it looks like crap and is essentially unmodifiable. Anyone know of an API call for this? Thanks for any help ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- This message was scanned by ESVA and is believed to be clean. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Core Fields Expand Box
There is a tool available on www.rrr.se that allows you to export your forms and run this tool...it changes the expand flag to hidden on the core fields affected by the upgrade, then you just re-import the def file. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Martin, Conny Sent: Friday, November 28, 2008 8:23 AM To: arslist@ARSLIST.ORG Subject: AW: Core Fields Expand Box Hi, We've done this using the Java-API. If you are interested in some code snippet, let me know. Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Im Auftrag von ccrashh Gesendet: Freitag, 28. November 2008 15:56 An: arslist@ARSLIST.ORG Betreff: Core Fields Expand Box Someone asked this way back in 2007, but no one replied. In typical hamfisted fashion, BMC has shoved out a modification that impacts every regular form - that is, the core character fields have increased from 30 to 254. This means, of course, that if you left the Expand Box option to Default in the field properties, every one of the fields (Submitter, Last Modified By, and Assigned To) has an Expand Box showing. In most cases, this has caused the GUI on our forms to look ridiculous. Does anyone know of a quick way to change the Expand Box option to Hide? I was hoping for a cool SQL statement like UPDATE field_dispprop SET something to something WHERE fieldid=4 The above would update all Assigned To fields. Of course, the option for the expand box is in the proplong or propshort columns so it looks like crap and is essentially unmodifiable. Anyone know of an API call for this? Thanks for any help ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Core Fields Expand Box
One way is to set the size to 69 or below. The expansion box will not show up for character fields fewer than 69 characters. I'd be careful with API calls to do something like this. ARS is specific in its construction. If you miss one entry in a T table, etc. your system could become hosed! Test, Test, Test Gordon M. Frank Remedy Skilled Professional ITIL V3 Certified Lockheed Martin -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ccrashh Sent: Friday, November 28, 2008 9:56 AM To: arslist@ARSLIST.ORG Subject: Core Fields Expand Box Someone asked this way back in 2007, but no one replied. In typical hamfisted fashion, BMC has shoved out a modification that impacts every regular form - that is, the core character fields have increased from 30 to 254. This means, of course, that if you left the Expand Box option to Default in the field properties, every one of the fields (Submitter, Last Modified By, and Assigned To) has an Expand Box showing. In most cases, this has caused the GUI on our forms to look ridiculous. Does anyone know of a quick way to change the Expand Box option to Hide? I was hoping for a cool SQL statement like UPDATE field_dispprop SET something to something WHERE fieldid=4 The above would update all Assigned To fields. Of course, the option for the expand box is in the proplong or propshort columns so it looks like crap and is essentially unmodifiable. Anyone know of an API call for this? Thanks for any help ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Core Fields Expand Box
You can't change the length of Core fields - unless you mean try to do it at the database level? Steve ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Core Fields Expand Box
Yes, thank you (I sent you an email). Thanks again. Steve On Nov 28, 10:23 am, Martin, Conny [EMAIL PROTECTED] wrote: Hi, We've done this using the Java-API. If you are interested in some code snippet, let me know. Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Im Auftrag von ccrashh Gesendet: Freitag, 28. November 2008 15:56 An: [EMAIL PROTECTED] Betreff: Core Fields Expand Box Someone asked this way back in 2007, but no one replied. In typical hamfisted fashion, BMC has shoved out a modification that impacts every regular form - that is, the core character fields have increased from 30 to 254. This means, of course, that if you left the Expand Box option to Default in the field properties, every one of the fields (Submitter, Last Modified By, and Assigned To) has an Expand Box showing. In most cases, this has caused the GUI on our forms to look ridiculous. Does anyone know of a quick way to change the Expand Box option to Hide? I was hoping for a cool SQL statement like UPDATE field_dispprop SET something to something WHERE fieldid=4 The above would update all Assigned To fields. Of course, the option for the expand box is in the proplong or propshort columns so it looks like crap and is essentially unmodifiable. Anyone know of an API call for this? Thanks for any help ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
