Re: Interview Questions - Please help
I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Don, Sorry for mis-quoting the lawwithout actually knowing the law...thanks for the clarification :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of McClure, Don Sent: Thursday, June 17, 2010 3:51 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help If LJ will allow me... My wife used to work in HR circles for hiring of technical personnel. She tells me the following concerning employment law here in the United States: - it is actually not illegal to ask questions about age, race, gender, marital status, etc; - but it IS ILLEGAL TO ACTUALL USE SUCH INFORMATION during the hiring decision (unless hiring authority can prove such answers are related to the job!). Trouble is: once a person has obtained ANY information, how do you prove that information was NOT used? Therefore, most HR departments enforce a policy: DO NOT ASK!!! And, such a 'know/did-not-know' criteria can be applied to technology questions as well, making a really meaningful (and fully legal!) screening of an employee for a technology post quite challenging, especially here in the US. Don W. McClure, P.E. CITC Call Tracking Administration University of North Texas dwmac @ unt . edu -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, June 17, 2010 2:50 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was VERY surprised to practically find a family history includedage, birth date including year, spouse name, fathers name, etcsurprised the heck out of me. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command
Re: Interview Questions - Please help
Hi Ram, I know this subject kind of went into several directions. Folks here generally are very helpful. The topic seems to have struck a chord with many of us. Your list of questions runs from very basic questions about Remedy to some pretty complex ones (even a few that are pretty open ended and can be answered in different ways). I think a couple of folks kind of summed it up when they spoke about knowing the answer to the questions below vs being able to apply the knowledge in the system. I took the liberty of going to www.google.com and running the first few questions from your list. You can find some good info if you look at the links that deal with Remedy when doing that. Here's the first few to get you started: 1 What is the difference between an Active Link and a Filter? source = http://remedy.gatech.edu/documentation/remedyguide512.pdf While active links reside and execute on the client, filters live and execute only on the server. Filters exist mainly to enforce business rules and do some other useful things. 2 What is a (Remedy) .def file used for Source: https://eits.uga.edu/remedy/admin/definition.htm Remedy definition files contain workflow information needed to create forms, filter, active links, and other things that make the application (such as the Client Service Request) run. 3 What is a (Remedy) .arx file Source: http://service-it-remedy.web.cern.ch/service-it-remedy/clients/aruser/Reports15.html Use this file type to export requests that you might need to use in other AR System forms. This file type is compatible with Remedy Import. If you have Remedy Import installed, you can import the data from the .arx file into another AR System form 4 Who is Doug Mueller Source: http://www.bmc.com/thought-leadership/42415082.html\ Doug Mueller, BMC CTO for the Service Management Business Unit, is a co-founder of Remedy® and is involved with product architecture/ development of Action Request System® and applications Hopefully you get the idea - one word of caution - We all know there is alot of information out there - depending on your level of expertise, you may want to consult with numerous sources to verify what you are reading. I think if you first research these items and have more specific questions folks here will be more than happy to guide you through the system. It's also going to be difficult to understand the answers to some of the more complex questions without a system to practice / work on - Good Luck On Fri, 18 Jun 2010 17:06:31 +0530, Ram Rudra rambabu.ru...@gssamerica.com wrote: I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications
Re: Interview Questions - Please help
Ram, How long have you been working with Remedy? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 5:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Past 2 years. I am just looking for the answers of those questions. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 7:22 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, How long have you been working with Remedy? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 5:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help - tired
As many have already said... If you are applying for a Remedy position, if you don't already know the answers to some of the more basic questions on the list you provided, you should pick up the Remedy manuals and read them. Since the company you currently work for is a BMC partner, you should not have any difficulty gaining access to the doc files.. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 10:16 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Past 2 years. I am just looking for the answers of those questions. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 7:22 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, How long have you been working with Remedy? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 5:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend
Re: Interview Questions - Please help
??? As a system administrator with 2 years of remedy experience I'd have thought you'd be knowledgeable on things like 1, 8, 23 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 11:16 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Past 2 years. I am just looking for the answers of those questions. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 7:22 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, How long have you been working with Remedy? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 5:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com
Re: Interview Questions - Please help
Ok...I'll give you one of the more obscure ones because we needed to use this the other day ourselves 33) When you use archgid command line utility? You would use the chgid utility when you need to change any internal remedy ID representation for any reason...the native UI does not provide the ability to do this...you can change the ID of forms, fields, etc. This utility will also go through the data dictionary and update all references to that field ID in workflow, etc. Significantly easier than tracking everything down yourself and modifying manually. I wish you luck in your endeavors in the Remedy worldthere are several questions on that list that you yourself should be able to answer with 2 years experience. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 9:16 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Past 2 years. I am just looking for the answers of those questions. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 7:22 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, How long have you been working with Remedy? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 5:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them
Re: Interview Questions - Please help
Ok, since no one responded to my question earlier, I decided to go investigate this myself to get the answer. The `! at the end of a filter or AL, will make ALL actions fire in Phase 1, even actions that would normally fire in Phase 3. Tested with Notifications, Run Process, and Direct SQL in both ALs and Filters Something else I noticed in the Filter Action: Log To file Was this introduced in 7.x, or was it earlier? Kind of a neat feature to have. Matt P. -Original Message- From: Matthew Perrault Sent: Wednesday, June 16, 2010 9:15 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Interview Questions - Please help Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing
Re: Interview Questions - Please help
Matt, Just a further clarificationAL's don't have phasing...so the `! doesn't have any effect on them. I think the Log To File option was added in either 6.3 or 7.0...but it's been there quite a few years :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault Sent: Friday, June 18, 2010 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ok, since no one responded to my question earlier, I decided to go investigate this myself to get the answer. The `! at the end of a filter or AL, will make ALL actions fire in Phase 1, even actions that would normally fire in Phase 3. Tested with Notifications, Run Process, and Direct SQL in both ALs and Filters Something else I noticed in the Filter Action: Log To file Was this introduced in 7.x, or was it earlier? Kind of a neat feature to have. Matt P. -Original Message- From: Matthew Perrault Sent: Wednesday, June 16, 2010 9:15 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Interview Questions - Please help Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation
Re: Interview Questions - Please help
Ram, You shouldn't be applying for this job if you don't even know the very basic things about Remedy AR System. Your audacity to solicit help in creating a cheat sheet is appalling! -Rootuja -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 4:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Thanks LJ, I think it was 7.x (and that would be 2 to 3 years ago) I don't remember seeing it in 6.3, of course I could always go look up the doco on that too (as I still have them :) ). Again, just being lazy...hey it is Friday :). Thanks, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 11:24 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Matt, Just a further clarificationAL's don't have phasing...so the `! doesn't have any effect on them. I think the Log To File option was added in either 6.3 or 7.0...but it's been there quite a few years :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault Sent: Friday, June 18, 2010 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ok, since no one responded to my question earlier, I decided to go investigate this myself to get the answer. The `! at the end of a filter or AL, will make ALL actions fire in Phase 1, even actions that would normally fire in Phase 3. Tested with Notifications, Run Process, and Direct SQL in both ALs and Filters Something else I noticed in the Filter Action: Log To file Was this introduced in 7.x, or was it earlier? Kind of a neat feature to have. Matt P. -Original Message- From: Matthew Perrault Sent: Wednesday, June 16, 2010 9:15 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Interview Questions - Please help Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use
Re: Interview Questions - Please help
I thought log to file was new in 7.5? On Fri, Jun 18, 2010 at 1:34 PM, Matthew Perrault matthew.perra...@genmills.com wrote: Thanks LJ, I think it was 7.x (and that would be 2 to 3 years ago) I don't remember seeing it in 6.3, of course I could always go look up the doco on that too (as I still have them :) ). Again, just being lazy...hey it is Friday :). Thanks, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 11:24 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Matt, Just a further clarificationAL's don't have phasing...so the `! doesn't have any effect on them. I think the Log To File option was added in either 6.3 or 7.0...but it's been there quite a few years :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault Sent: Friday, June 18, 2010 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ok, since no one responded to my question earlier, I decided to go investigate this myself to get the answer. The `! at the end of a filter or AL, will make ALL actions fire in Phase 1, even actions that would normally fire in Phase 3. Tested with Notifications, Run Process, and Direct SQL in both ALs and Filters Something else I noticed in the Filter Action: Log To file Was this introduced in 7.x, or was it earlier? Kind of a neat feature to have. Matt P. -Original Message- From: Matthew Perrault Sent: Wednesday, June 16, 2010 9:15 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Interview Questions - Please help Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking
Re: Interview Questions - Please help
I just looked on our 6.3 system, and it is there as a possible action. Thad Esser Remedy Developer On Fri, Jun 18, 2010 at 10:34 AM, Matthew Perrault matthew.perra...@genmills.com wrote: Thanks LJ, I think it was 7.x (and that would be 2 to 3 years ago) I don't remember seeing it in 6.3, of course I could always go look up the doco on that too (as I still have them :) ). Again, just being lazy...hey it is Friday :). Thanks, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 11:24 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Matt, Just a further clarificationAL's don't have phasing...so the `! doesn't have any effect on them. I think the Log To File option was added in either 6.3 or 7.0...but it's been there quite a few years :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault Sent: Friday, June 18, 2010 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ok, since no one responded to my question earlier, I decided to go investigate this myself to get the answer. The `! at the end of a filter or AL, will make ALL actions fire in Phase 1, even actions that would normally fire in Phase 3. Tested with Notifications, Run Process, and Direct SQL in both ALs and Filters Something else I noticed in the Filter Action: Log To file Was this introduced in 7.x, or was it earlier? Kind of a neat feature to have. Matt P. -Original Message- From: Matthew Perrault Sent: Wednesday, June 16, 2010 9:15 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Interview Questions - Please help Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point
Re: Interview Questions - Please help
Log to form is new in AR System 7.5.00. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin Begosh Sent: Friday, June 18, 2010 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I thought log to file was new in 7.5? On Fri, Jun 18, 2010 at 1:34 PM, Matthew Perrault matthew.perra...@genmills.commailto:matthew.perra...@genmills.com wrote: Thanks LJ, I think it was 7.x (and that would be 2 to 3 years ago) I don't remember seeing it in 6.3, of course I could always go look up the doco on that too (as I still have them :) ). Again, just being lazy...hey it is Friday :). Thanks, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 11:24 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Matt, Just a further clarificationAL's don't have phasing...so the `! doesn't have any effect on them. I think the Log To File option was added in either 6.3 or 7.0...but it's been there quite a few years :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Matthew Perrault Sent: Friday, June 18, 2010 10:01 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ok, since no one responded to my question earlier, I decided to go investigate this myself to get the answer. The `! at the end of a filter or AL, will make ALL actions fire in Phase 1, even actions that would normally fire in Phase 3. Tested with Notifications, Run Process, and Direct SQL in both ALs and Filters Something else I noticed in the Filter Action: Log To file Was this introduced in 7.x, or was it earlier? Kind of a neat feature to have. Matt P. -Original Message- From: Matthew Perrault Sent: Wednesday, June 16, 2010 9:15 AM To: 'arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG' Subject: RE: Interview Questions - Please help Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want
Re: Interview Questions - Please help
Sweet..now we need to check if it was in 6.0 J From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad Esser Sent: Friday, June 18, 2010 11:57 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I just looked on our 6.3 system, and it is there as a possible action. Thad Esser Remedy Developer On Fri, Jun 18, 2010 at 10:34 AM, Matthew Perrault matthew.perra...@genmills.com wrote: Thanks LJ, I think it was 7.x (and that would be 2 to 3 years ago) I don't remember seeing it in 6.3, of course I could always go look up the doco on that too (as I still have them :) ). Again, just being lazy...hey it is Friday :). Thanks, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 11:24 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Matt, Just a further clarificationAL's don't have phasing...so the `! doesn't have any effect on them. I think the Log To File option was added in either 6.3 or 7.0...but it's been there quite a few years :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault Sent: Friday, June 18, 2010 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ok, since no one responded to my question earlier, I decided to go investigate this myself to get the answer. The `! at the end of a filter or AL, will make ALL actions fire in Phase 1, even actions that would normally fire in Phase 3. Tested with Notifications, Run Process, and Direct SQL in both ALs and Filters Something else I noticed in the Filter Action: Log To file Was this introduced in 7.x, or was it earlier? Kind of a neat feature to have. Matt P. -Original Message- From: Matthew Perrault Sent: Wednesday, June 16, 2010 9:15 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Interview Questions - Please help Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29
Re: Interview Questions - Please help
Rootuja, Don't you think you should learn a bit more about Ram's situation before making such an accusation? I didn't know anything about Remedy when I took this job ten years ago, and they knew it and apparently figured I was worth training. If Ram is trying to pass himself off as an experienced developer when he isn't, then he deserves a kick in the you-know-what. But there is nothing wrong with learning what you can about a product before applying for a job. Dwayne Martin, James Madison University -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ghatge, Rootuja Sent: Friday, June 18, 2010 12:35 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, You shouldn't be applying for this job if you don't even know the very basic things about Remedy AR System. Your audacity to solicit help in creating a cheat sheet is appalling! -Rootuja -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 4:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where
Re: Interview Questions - Please help
Log to file has been around forever.
From release 2's ar.h:
#define AR_FILTER_ACTION_NONE0
#define AR_FILTER_ACTION_NOTIFY 1 /* tags for types of filter actions */
#define AR_FILTER_ACTION_MESSAGE 2
#define AR_FILTER_ACTION_LOG 3
#define AR_FILTER_ACTION_FIELDS 4
#define AR_FILTER_ACTION_PROCESS 5
typedef struct {
unsigned int action;
union {
ARFilterActionNotify notify;
ARStatusStruct message;
char *logFile;
ARFieldAssignList fieldList;
char *process;
} u;
} ARFilterActionStruct;
When action == LOG, logFile is the field with data.
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys _AT_ softwaretoolhouse.com
Web: www.softwaretoolhouse.com
Check out Software Tool House's free Diary Editor.
Meta-Update, our premium ARS Data tool, lets you automate
your imports, migrations, in no time at all, without programming,
without staging forms, without merge workflow.
http://www.softwaretoolhouse.com/ http://www.softwaretoolhouse.com/
-Original Message-
From: Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG mailto:arsl...@arslist.org] On Behalf Of LJ
LongWing
Sent: June 18, 2010 6:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
Matt,
Just a further clarificationAL's don't have phasing...so the `! doesn't
have any effect on them. I think the Log To File option was added in either
6.3 or 7.0...but it's been there quite a few years :)
-Original Message-
From: Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG mailto:arsl...@arslist.org] On Behalf Of
Matthew Perrault
Sent: Friday, June 18, 2010 10:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
Ok, since no one responded to my question earlier, I decided to go
investigate this myself to get the answer.
The `! at the end of a filter or AL, will make ALL actions fire in Phase 1,
even actions that would normally fire in Phase 3.
Tested with Notifications, Run Process, and Direct SQL in both ALs and
Filters
Something else I noticed in the Filter Action: Log To file Was this
introduced in 7.x, or was it earlier?
Kind of a neat feature to have.
Matt P.
-Original Message-
From: Matthew Perrault
Sent: Wednesday, June 16, 2010 9:15 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Interview Questions - Please help
Memory check (I think I'm over thinking this) What about Phase 3 actions in
a filter?
For some odd reason I was thinking that the `! only worked for phase 2
actions like push fields.
Yet then I started thinking that no, it worked for Run Process and
Notifications too.
Which is it?
I can't remember (and yes I'm being lazy by not looking it up in the doco).
Maybe a better question would be to have someone describe the different
phases and the different items that normally occur in them.
Also,
Rather than having just a list of questions that can be answered in a few
words or 1 sentence and the answers easily looked up and memorized.
Instead look at asking them about the projects they've worked on, how they
went, the challenges they faced and how they overcame them.
The other thing you may want to think about is a gradual increase in
difficulty of questions.
If they answer X well, then ask Y which would be a little harder, then ask Z
which would be a little harder than Y, and so on.
And if they can answer some of the more difficult questions, then asking
about T, B, and H tables may be a waste of time, as they would most likely
already know that.
HTH,
Matt P.
-Original Message-
From: Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG mailto:arsl...@arslist.org] On Behalf Of
Sanford, Claire
Sent: Wednesday, June 16, 2010 8:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
I'll answer this one Put an '! at the end of the filter name.
From: Action Request System discussion list(ARSList) on behalf of Nair,
Rajesh IN BOM SISL
Sent: Wed 6/16/2010 7:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
**
I would like to know the answer for this As per me it will not .. i know i
may be wrong as not a remedy guru over here
Can you force a filter to fire all actions in the first phase
From: Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG mailto:arsl...@arslist.org] On Behalf Of John
Atherly
Sent: Wednesday, June 16, 2010 5:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
**
I'll take number 11
What is the function
Re: Interview Questions - Please help
Hello Ram, I appreciate your attempt to be 'proactive' in preparation for your interview, but the approach you selected, would perhaps be the worst way you prepare for an interview - preparing a bullet list of expected technical questions and mailing it to the most popular and well known forum in the industry. What are the chances that the interviewer might have seen your post here? Around or maybe higher than 50%?? Technical questions will be asked - no doubt about that, but preparing a cheat sheet and asking around for help on answering them is no way of preparing for an interview and still be completely honest about yourself and what you know. That would perhaps be the most dishonest approach to it, and you might have already lost half your chance of succeeding at your interview, if your interviewer has seen or heard of this post. If you were preparing this sheet from your own knowledge and past experiences and then composing the answers yourself so that you do not fumble at the interview on things you already know, that's another thing, although I don't see why someone who already knows his stuff would need to do that - maybe someone who has a slight language problem.. But even then, a smart interviewer can easily see the difference between someone who has a language problem and someone who does or does not know his stuff.. Most smart technical interviewers cross question.. What is the difference between an AL and Filter.. You already got a few answers to that.. having answered that cross questions could be why an AL why not a Filter or vice versa.. Or where are filters stored. How are If and Else actions stored? How is an AL or a Filter related to its schema? How would you pull a list of all the AL's or Filters attached to a form if you were asked to query the database for that list... These are just a crude example of a cross questions I might ask as a tech interviewer on just your first question, progressing a little from a simple cross question to more complicated ones... How well would you do at them?? And I am not even a professional interviewer - done it just a few times.. I'm not discouraging you from your interview but encouraging you to be more honest with yourself, learn while you work with the product, gain that knowledge through experience and not a cheat sheet.. This is a very small industry where everyone knows everyone and you do not want to tarnish your reputation by misrepresenting yourself and attempt to be someone that you are not.. Having said all this, good luck with your interview, prepare yourself with what you got to say about yourself, your past projects, your past milestones, achievements, and why hiring you would be the best business decision of the hour that interview might have made for that company... Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Ram Rudra Sent: Friday, June 18, 2010 11:16 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Past 2 years. I am just looking for the answers of those questions. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Friday, June 18, 2010 7:22 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, How long have you been working with Remedy? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Friday, June 18, 2010 5:37 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I am going to face an interview Joe. Thanks Regards, Rambabu Rudra System Administrator -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 18, 2010 2:20 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3
Re: Interview Questions - Please help
I was about to say its been there from version 3. Never really worked with
2.
David Easter pointed out that Log to Form is the new introduction.. Maybe
some of you are confusing the two..
I wonder if anyone is still using these old versions :-)
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Ben Chernys
Sent: Friday, June 18, 2010 2:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
**
Log to file has been around forever.
From release 2's ar.h:
#define AR_FILTER_ACTION_NONE0
#define AR_FILTER_ACTION_NOTIFY 1 /* tags for types of filter actions */
#define AR_FILTER_ACTION_MESSAGE 2
#define AR_FILTER_ACTION_LOG 3
#define AR_FILTER_ACTION_FIELDS 4
#define AR_FILTER_ACTION_PROCESS 5
typedef struct {
unsigned int action;
union {
ARFilterActionNotify notify;
ARStatusStruct message;
char *logFile;
ARFieldAssignList fieldList;
char *process;
} u;
} ARFilterActionStruct;
When action == LOG, logFile is the field with data.
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys _AT_ softwaretoolhouse.com
Web: www.softwaretoolhouse.com
Check out Software Tool House's free Diary Editor.
Meta-Update, our premium ARS Data tool, lets you automate
your imports, migrations, in no time at all, without programming,
without staging forms, without merge workflow.
http://www.softwaretoolhouse.com/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: June 18, 2010 6:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
Matt,
Just a further clarificationAL's don't have phasing...so the `!
doesn't have any effect on them. I think the Log To File option was added
in either
6.3 or 7.0...but it's been there quite a few years :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault
Sent: Friday, June 18, 2010 10:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
Ok, since no one responded to my question earlier, I decided to go
investigate this myself to get the answer.
The `! at the end of a filter or AL, will make ALL actions fire in Phase
1, even actions that would normally fire in Phase 3.
Tested with Notifications, Run Process, and Direct SQL in both ALs and
Filters
Something else I noticed in the Filter Action: Log To file Was this
introduced in 7.x, or was it earlier?
Kind of a neat feature to have.
Matt P.
-Original Message-
From: Matthew Perrault
Sent: Wednesday, June 16, 2010 9:15 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Interview Questions - Please help
Memory check (I think I'm over thinking this) What about Phase 3 actions
in a filter?
For some odd reason I was thinking that the `! only worked for phase 2
actions like push fields.
Yet then I started thinking that no, it worked for Run Process and
Notifications too.
Which is it?
I can't remember (and yes I'm being lazy by not looking it up in the
doco).
Maybe a better question would be to have someone describe the different
phases and the different items that normally occur in them.
Also,
Rather than having just a list of questions that can be answered in a few
words or 1 sentence and the answers easily looked up and memorized.
Instead look at asking them about the projects they've worked on, how they
went, the challenges they faced and how they overcame them.
The other thing you may want to think about is a gradual increase in
difficulty of questions.
If they answer X well, then ask Y which would be a little harder, then ask
Z which would be a little harder than Y, and so on.
And if they can answer some of the more difficult questions, then asking
about T, B, and H tables may be a waste of time, as they would most likely
already know that.
HTH,
Matt P.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire
Sent: Wednesday, June 16, 2010 8:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help
I'll answer this one Put an '! at the end of the filter name.
From: Action Request System discussion list(ARSList) on behalf of Nair,
Rajesh IN BOM SISL
Sent: Wed 6/16/2010 7:14 AM
To: arslist@ARSLIST.ORG
Subject: Re
Re: Interview Questions - Please help
Hi Ram, I strongly recommend you to go through the available documentation which would answer your queries directly. A good place to start is the BMC Remedy Action Request System 7.5.00 Concepts Guide and then you can skim through the other advanced and specific documentation if required. Documentation for 7.5 can be downloaded from the EPD site but you need to login to it. You can use this url: https://webapps.bmc.com/epd/faces/productDownloads.jsp Prijit Debnath Product Manager, Remedy A R System BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Hi Matt, I want answers only. I have gathered most of the questions from Google only. The 4th question I found in this link http://www.mail-archive.com/arslist@arslist.org/msg43690.html Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
BTW, I generally direct folks to the documentation section of Support Central vs. downloading the doc from EPD. For a few reasons: 1. Products only show up on EPD if you have them under your contract. Support Central shows all products - regardless of whether you own them or not 2. You can URL link directly to documents - but not to files on EPD. 3. Navigation is a little easier to get to the Doc section vs. moving all the way through EPD and then downloading the zip file. Thanks, -Dave Easter -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Debnath, Prijit Sent: Wednesday, June 16, 2010 11:59 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Hi Ram, I strongly recommend you to go through the available documentation which would answer your queries directly. A good place to start is the BMC Remedy Action Request System 7.5.00 Concepts Guide and then you can skim through the other advanced and specific documentation if required. Documentation for 7.5 can be downloaded from the EPD site but you need to login to it. You can use this url: https://webapps.bmc.com/epd/faces/productDownloads.jsp Prijit Debnath Product Manager, Remedy A R System BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Hi Matt, I want answers only. I have gathered most of the questions from Google only. The 4th question I found in this link http://www.mail-archive.com/arslist@arslist.org/msg43690.html Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra
Re: Interview Questions - Please help
How about: 1. Have you actually worked on a Remedy system? Describe what you did. 2. Will you work for low pay, no benefits, no retirements and no health coverage? 3. Which way would you implement a project - the best practices way or managements way? 4. Why couldn't you get another job? 5. Why should we not hire you? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help- Rant
How much experience does the person have that posted the original questions? Under a year, less than 6 months. Let's supply all the answers, so someone with no experience or very little can read from a cheat sheet and B.S. their way into a position. Herb Partlow IB Technical Consulting O- 408.253.0344 F - 408.253.0344 C - 408.309.5316 On Jun 17, 2010, at 11:23 AM, Richard Copits richard@bwc.state.oh.us wrote: How about: 1. Have you actually worked on a Remedy system? Describe what you did. 2. Will you work for low pay, no benefits, no retirements and no health coverage? 3. Which way would you implement a project - the best practices way or managements way? 4. Why couldn't you get another job? 5. Why should we not hire you? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was VERY surprised to practically find a family history includedage, birth date including year, spouse name, fathers name, etcsurprised the heck out of me. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives
Re: Interview Questions - Please help
Ah - the good old days! On Thu, 17 Jun 2010 13:49:32 -0600, LJ LongWing lj.longw...@gmail.com wrote: Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was VERY surprised to practically find a family history includedage, birth date including year, spouse name, fathers name, etcsurprised the heck out of me. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service
Re: Interview Questions - Please help- Rant
Without knowing the truth/motivation of the original poster, I would very gently point out that it is quite possible that someone has been asked to hire a Remedy developer without really knowing what that is. I say this only because in an earlier life, I worked in HR at a major university. It was not uncommon for me to have to conduct interviews with people about positions I knew little about. I would have to ask the people who were currently in those jobs for questions and answers that I could ask that would help me weed out folks before I sent them on to the hiring managers (who hopefully knew a hell of a lot more than I do). A particular case comes to mind where I and 2 others were asked to re-interview plumbers. A Master plumber had been hired, but it was suggested that the only reason he had been hired was that he had 2 brothers (also plumbers) working in that department. It was up to us to interview these folks and make a decision based on there technical skills who was the best for the job (it was only recently that I learned how to use a plunger!) I did quite a bit of research prior to the interviews so that I could ask intelligent questions, and understand if I was getting an intelligent answer back! If someone is just trying to put together a cheat sheet, trust me, their ignorance will come shining through! On Thu, Jun 17, 2010 at 3:46 PM, Herb Partlow h...@ibtcinc.com wrote: How much experience does the person have that posted the original questions? Under a year, less than 6 months. Let's supply all the answers, so someone with no experience or very little can read from a cheat sheet and B.S. their way into a position. Herb Partlow IB Technical Consulting O- 408.253.0344 F - 408.253.0344 C - 408.309.5316 On Jun 17, 2010, at 11:23 AM, Richard Copits richard@bwc.state.oh.us wrote: How about: 1. Have you actually worked on a Remedy system? Describe what you did. 2. Will you work for low pay, no benefits, no retirements and no health coverage? 3. Which way would you implement a project - the best practices way or managements way? 4. Why couldn't you get another job? 5. Why should we not hire you? -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset
Re: Interview Questions - Please help
When I worked in nurse recruitment, it used to blow me away what some people thought was a good thing to include with a resume. Pictures were always popular, funny thing was, the people who sent pics were the last ones who should! Warren On Thu, Jun 17, 2010 at 3:49 PM, LJ LongWing lj.longw...@gmail.com wrote: Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was VERY surprised to practically find a family history includedage, birth date including year, spouse name, fathers name, etcsurprised the heck out of me. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE
Re: Interview Questions - Please help
I was in an interview one time when the person asking the questions was actually thumbing through the developer handbook. About 15 minutes in, I told him to call me back when he got done studying. On the flip side, I had a very keen manager not ask a single technical question - he had already spoken with other folks in the industry that knew me - so he had a darn good idea what I could do. On Thu, 17 Jun 2010 16:15:21 -0400, Warren Baltimore warrenbaltim...@gmail.com wrote: When I worked in nurse recruitment, it used to blow me away what some people thought was a good thing to include with a resume. Pictures were always popular, funny thing was, the people who sent pics were the last ones who should! Warren On Thu, Jun 17, 2010 at 3:49 PM, LJ LongWing lj.longw...@gmail.com wrote: Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was VERY surprised to practically find a family history includedage, birth date including year, spouse name, fathers name, etcsurprised the heck out of me. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John
Re: Interview Questions - Please help
Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
If LJ will allow me... My wife used to work in HR circles for hiring of technical personnel. She tells me the following concerning employment law here in the United States: - it is actually not illegal to ask questions about age, race, gender, marital status, etc; - but it IS ILLEGAL TO ACTUALL USE SUCH INFORMATION during the hiring decision (unless hiring authority can prove such answers are related to the job!). Trouble is: once a person has obtained ANY information, how do you prove that information was NOT used? Therefore, most HR departments enforce a policy: DO NOT ASK!!! And, such a 'know/did-not-know' criteria can be applied to technology questions as well, making a really meaningful (and fully legal!) screening of an employee for a technology post quite challenging, especially here in the US. Don W. McClure, P.E. CITC Call Tracking Administration University of North Texas dwmac @ unt . edu -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, June 17, 2010 2:50 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was VERY surprised to practically find a family history includedage, birth date including year, spouse name, fathers name, etcsurprised the heck out of me. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem
Re: Interview Questions - Please help- Rant
Ram, If you cannot answer most of those questions, then maybe you need to apply for a very Jr. Remedy job. There are some on that list, that I might have to think about and then question why am I applying for this job. What is your backgorund and what type of job are you applying for. Howard (been playing with Remedy since 1996) On Thu, Jun 17, 2010 at 3:46 PM, Herb Partlow h...@ibtcinc.com wrote: How much experience does the person have that posted the original questions? Under a year, less than 6 months. Let's supply all the answers, so someone with no experience or very little can read from a cheat sheet and B.S. their way into a position. Herb Partlow IB Technical Consulting O- 408.253.0344 F - 408.253.0344 C - 408.309.5316 On Jun 17, 2010, at 11:23 AM, Richard Copits richard@bwc.state.oh.us wrote: How about: 1. Have you actually worked on a Remedy system? Describe what you did. 2. Will you work for low pay, no benefits, no retirements and no health coverage? 3. Which way would you implement a project - the best practices way or managements way? 4. Why couldn't you get another job? 5. Why should we not hire you? -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers
Re: Interview Questions - Please help- Rant
Warren, How true you speak. Take care, hbr On Thu, Jun 17, 2010 at 4:12 PM, Warren Baltimore warrenbaltim...@gmail.com wrote: ** Without knowing the truth/motivation of the original poster, I would very gently point out that it is quite possible that someone has been asked to hire a Remedy developer without really knowing what that is. I say this only because in an earlier life, I worked in HR at a major university. It was not uncommon for me to have to conduct interviews with people about positions I knew little about. I would have to ask the people who were currently in those jobs for questions and answers that I could ask that would help me weed out folks before I sent them on to the hiring managers (who hopefully knew a hell of a lot more than I do). A particular case comes to mind where I and 2 others were asked to re-interview plumbers. A Master plumber had been hired, but it was suggested that the only reason he had been hired was that he had 2 brothers (also plumbers) working in that department. It was up to us to interview these folks and make a decision based on there technical skills who was the best for the job (it was only recently that I learned how to use a plunger!) I did quite a bit of research prior to the interviews so that I could ask intelligent questions, and understand if I was getting an intelligent answer back! If someone is just trying to put together a cheat sheet, trust me, their ignorance will come shining through! On Thu, Jun 17, 2010 at 3:46 PM, Herb Partlow h...@ibtcinc.com wrote: How much experience does the person have that posted the original questions? Under a year, less than 6 months. Let's supply all the answers, so someone with no experience or very little can read from a cheat sheet and B.S. their way into a position. Herb Partlow IB Technical Consulting O- 408.253.0344 F - 408.253.0344 C - 408.309.5316 On Jun 17, 2010, at 11:23 AM, Richard Copits richard@bwc.state.oh.us wrote: How about: 1. Have you actually worked on a Remedy system? Describe what you did. 2. Will you work for low pay, no benefits, no retirements and no health coverage? 3. Which way would you implement a project - the best practices way or managements way? 4. Why couldn't you get another job? 5. Why should we not hire you? -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have been 1 hour -- how much time do you bill? etc... Not all questions should be technical in nature. And the above are probably harder than the below. -John On Jun 16, 2010, at 4:29 AM, Ram Rudra wrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking
Re: Interview Questions - Please help
You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Hi Matt, I want answers only. I have gathered most of the questions from Google only. The 4th question I found in this link http://www.mail-archive.com/arslist@arslist.org/msg43690.html Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Hi, If the interviewer does not fully understand these questions and their respective answer, how can he or she possibly evaluate the answers supplied by the interviewee? Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- This message was scanned by ESVA and is believed to be clean. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Ah Ok, well I'll answer the first one then you just need 33 more replies. The simple answer is that an Active Link is client side code whereas a Filter is server side code. An active link is triggered by the end user interacting with the application, for example using a button, selecting a menu or diplaying an entry. A filter is triggered by an action on the server, whether through a submission, modification, deletion, merge or returning an entry. In addition to Active Links and Filters there are Escalations which can trigger server side code, or interact directly based on a timed schedule. Hi Matt, I want answers only. I have gathered most of the questions from Google only. The 4th question I found in this link http://www.mail-archive.com/arslist@arslist.org/msg43690.html Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
You can find most of the answers in the aradmin tool help. OR download the pdfs from BMC website. Cheers, Mahendra On Wed, Jun 16, 2010 at 2:59 PM, Ram Rudra rambabu.ru...@gssamerica.comwrote: Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Thanks Matt, Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 4:37 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ah Ok, well I'll answer the first one then you just need 33 more replies. The simple answer is that an Active Link is client side code whereas a Filter is server side code. An active link is triggered by the end user interacting with the application, for example using a button, selecting a menu or diplaying an entry. A filter is triggered by an action on the server, whether through a submission, modification, deletion, merge or returning an entry. In addition to Active Links and Filters there are Escalations which can trigger server side code, or interact directly based on a timed schedule. Hi Matt, I want answers only. I have gathered most of the questions from Google only. The 4th question I found in this link http://www.mail-archive.com/arslist@arslist.org/msg43690.html Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10
Re: Interview Questions - Please help
8) What does ARS stand for? Answer: Action Request System Thanks Regards Amanullah Software Consultant -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:33 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Thanks Matt, Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 4:37 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Ah Ok, well I'll answer the first one then you just need 33 more replies. The simple answer is that an Active Link is client side code whereas a Filter is server side code. An active link is triggered by the end user interacting with the application, for example using a button, selecting a menu or diplaying an entry. A filter is triggered by an action on the server, whether through a submission, modification, deletion, merge or returning an entry. In addition to Active Links and Filters there are Escalations which can trigger server side code, or interact directly based on a timed schedule. Hi Matt, I want answers only. I have gathered most of the questions from Google only. The 4th question I found in this link http://www.mail-archive.com/arslist@arslist.org/msg43690.html Thanks Regards, Ram Rudra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers
Re: Interview Questions - Please help
I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.commailto:%20john.athe...@apcc.com | Site: www.apc.com/http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
HI, You can by overriding the filter phasing. Regards, Ketan From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 5:44 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy
Re: Interview Questions - Please help
To do this you just need to add `! at the end of the filter Filtername`! _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ketan Sanas ketan.sa...@wipro.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 08:15 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Interview Questions - Please help HI, You can by overriding the filter phasing. Regards, Ketan From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 5:44 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are _attend WWRUG10
Re: Interview Questions - Please help
Not to be confused with DDE-Prod and DDE-Pull. I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
You want US to answer the questions for you? Or You want our opinion of the questions? You have one question in there twice. From: Action Request System discussion list(ARSList) on behalf of Ram Rudra Sent: Wed 6/16/2010 4:29 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Memory check (I think I'm over thinking this) What about Phase 3 actions in a filter? For some odd reason I was thinking that the `! only worked for phase 2 actions like push fields. Yet then I started thinking that no, it worked for Run Process and Notifications too. Which is it? I can't remember (and yes I'm being lazy by not looking it up in the doco). Maybe a better question would be to have someone describe the different phases and the different items that normally occur in them. Also, Rather than having just a list of questions that can be answered in a few words or 1 sentence and the answers easily looked up and memorized. Instead look at asking them about the projects they've worked on, how they went, the challenges they faced and how they overcame them. The other thing you may want to think about is a gradual increase in difficulty of questions. If they answer X well, then ask Y which would be a little harder, then ask Z which would be a little harder than Y, and so on. And if they can answer some of the more difficult questions, then asking about T, B, and H tables may be a waste of time, as they would most likely already know that. HTH, Matt P. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 16, 2010 8:46 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help I'll answer this one Put an '! at the end of the filter name. From: Action Request System discussion list(ARSList) on behalf of Nair, Rajesh IN BOM SISL Sent: Wed 6/16/2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I would like to know the answer for this As per me it will not .. i know i may be wrong as not a remedy guru over here Can you force a filter to fire all actions in the first phase From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What
Re: Interview Questions - Please help
Ram, Are you the interviewer or the interviewee? If you are the interviewer, I doubt you will be able to sufficiently evaluate a candidate just by knowing the answers. My current manager has stopped doing any part of the technical interview because he realizes that his employees are better equipped. If you are on the receiving end of these questions, memorizing the answers will not help you as I will find you out in about 5 minutes. I recently had a candidate who knew the filter phasing a bit too well. After a couple of more questions I realized that he had memorized every aspect of phasing, probably because it is such a common question. We have also come up with a technical test where you sit in front of the tools and have to create a little application. Those who know their stuff finish in less than 20 minutes and those that don't take a long time. It is a great differentiator. Again, after about 5 minutes of watching, we know your level of experience. Either way, good luck, it doesn't hurt to know more about a subject. Jay From: Ram Rudra rambabu.ru...@gssamerica.com To: arslist@ARSLIST.ORG Sent: Wed, June 16, 2010 3:29:55 AM Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
Asking DDE questions at this point is pointless. DDE does not work in browsers so any DDE-related development simply will not work in Remedy 8x and above. Enough people are using the mid-tiers and browsers now that I can't see any wide-scale usage of DDE like there used to be back in the Windows client + screen pop days. William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com Corporate Website, www.stratacominc.com http://www.stratacominc.com/ Blog, www.williamrentfrow.com http://www.williamrentfrow.com/ 715-410-8156 C From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Atherly Sent: Wednesday, June 16, 2010 7:12 AM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help ** I'll take number 11 What is the function of DDE-Poke? DDE-Poke is French for when you have to poke the server to get it to do what you want. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com mailto: john.athe...@apcc.com | Site: www.apc.com/ http://www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Ram Rudra rambabu.ru...@gssamerica.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 06/16/2010 05:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Interview Questions - Please help
I'm not gonna answer any for the reasons posted by othersbut the only questions I couldn't answer for myself were the ITSM specific ones :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 3:30 AM To: arslist@ARSLIST.ORG Subject: Interview Questions - Please help Hi All, In an interview point of view, I have gathered the below questions and looking for answers. Please help. 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the Worklog field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
