Very, Very, Very interesting. I did look for the :ChangeRequest_AuditLogSystem
form. I am glad I am not crazy. Come to find out the alias is incorrect and
there are 3 HPD:HelpDesk AuditLogSystem forms.
Great tip about Request ID!! This saved me a bunch of time. Thank you.
Kimberly
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Benedetto Cantatore
Sent: Thursday, March 18, 2010 3:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Report on Audit Data
Wow you're timing is good. I just finished writing this report. The forms you
want to report against are HPD:HelpDesk AuditLogSystem for incident and
CHG:ChangeRequest_AuditLogSystem fpr change. I used the field Original Request
ID to map to Request ID (not to be confused with Infrastructure Change ID).
The report simply shows:
Audit Date
User
Log
Hope this is useful.
Ben Cantatore
Remedy Manager
(914) 457-6209
Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701
kim.sant...@phaseforward.com 03/18/10 1:44 PM
**
Change Management 7.0.02
Field 'ASCHG is set up for auditing. Audit Option: is set to Audit and
Audit Log Key: is set to None.
Is it possible to report on the audited data?
Looks like the data is captured in form:CHG:Change Request Audit (in which
table points to CHG:ChangeRequest_AuditLogSystem).
Tried looking through the Developers Reference Guide and looking for some Data
Dictionary document. I've had no luck.
Kimberly
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