A more fleshed out description follows:
Experience Required 4 - 6 Years as a developer (5+ years experience in BMC
Remedy)
Technical/Functional Skills - Extensive knowledge in developing applications
using Action Request system.
- Extensive knowledge in the following Remedy ITSM Modules.
-Incident Management
-Change Management
-Problem Management
-Service Request Management
-Work Order Management
-Service Level Management
- Excellent working knowledge with Atrium CMDB.
- Excellent analytical skills.
- Experience in installing, configuring and maintaining Remedy system
environment.
- Good understanding of ITIL Process
- Development of SRD’s including Advanced Interface Forms.
- Excellent written and verbal communication skills
Generic Managerial/Soft Skills
-Well organized with a positive attitude, and ability to work and communicate
with Customers, Vendors, System Integrators etc
-Experience in the Healthcare industry/ domain
-Familiarity with ITIL Process.
-Familiarity with BMC Mobility and xMatters is a big-plus
Top 3 - 5 Required Skills:
Remedy CMS/CMBD development
Solution Design
Unit Test
Desired Skills:
4+ years Remedy Development for complex environment
Problem Solving and Analysis
Soft Skills:
Communication
Team Work
Education: Bachelor of Engineering in Computer Science or equivalent
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