Re: Share point integration with bmc remedy?
Also Panacea was there with an integration: http://www.pws-europe.com/products/RemedySharepoint/RemedySharepoint.html From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hocks, Mike (DOT) Sent: 05 October 2011 17:13 To: arslist@ARSLIST.ORG Subject: Re: Share point integration with bmc remedy? ** You are correct it was Meritide.I think the sales rep name was Clay. -Mike Michael Hocks Remedy Administrator 651.366.4091 mike.ho...@state.mn.us From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Wednesday, October 05, 2011 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Share point integration with bmc remedy? ** I think it was Meritide. http://www.meritide.com/ http://www.RemedyAnywhere.com/ -John On Oct 5, 2011, at 10:02 AM, Arner, Todd wrote: ** I think it was Rapid Technologies Todd From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of michael campbell Sent: Wednesday, October 05, 2011 9:18 AM To: arslist@ARSLIST.ORG Subject: Share point integration with bmc remedy? ** At rug 2011 there was a vendor booth that showed how they do share point integration, who was the vendor? _attend WWRUG11 www.wwrug.com http://www.wwrug.com/ ARSlist: Where the Answers Are_ The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- John Sundberg Save the Date! First Annual KEG - Kinetic Enthusiasts Group Feb. 29th - Mar. 2nd 2012 in Denver CO For more information click here - KEG http://www.kineticdata.com/Events/KEG.html Kinetic Data, Inc. Building a Better Service Experience Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I http://www.kineticdata.com/ www.kineticdata.com _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Share point integration with bmc remedy?
At rug 2011 there was a vendor booth that showed how they do share point integration, who was the vendor? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Share point integration with bmc remedy?
I think it was Rapid Technologies Todd From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of michael campbell Sent: Wednesday, October 05, 2011 9:18 AM To: arslist@ARSLIST.ORG Subject: Share point integration with bmc remedy? ** At rug 2011 there was a vendor booth that showed how they do share point integration, who was the vendor? _attend WWRUG11 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Share point integration with bmc remedy?
I think it was Meritide. http://www.meritide.com/ http://www.RemedyAnywhere.com/ -John On Oct 5, 2011, at 10:02 AM, Arner, Todd wrote: ** I think it was Rapid Technologies Todd From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of michael campbell Sent: Wednesday, October 05, 2011 9:18 AM To: arslist@ARSLIST.ORG Subject: Share point integration with bmc remedy? ** At rug 2011 there was a vendor booth that showed how they do share point integration, who was the vendor? _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- John Sundberg Save the Date! First Annual KEG - Kinetic Enthusiasts Group Feb. 29th - Mar. 2nd 2012 in Denver CO For more information click here - KEG Kinetic Data, Inc. Building a Better Service Experience Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Share point integration with bmc remedy?
It probably depends on what sort of integration you are looking to do. Before looking into vendors I would see if Remedy and SharePoint have the tools you need already built in. There is a lot you can do that is simple and requires no additional money to be spent. I've worked with the SharePoint team here to display our Forward Schedule of Changes as a list in SharePoint simply by using the BDC (Business Data Catalog.) If you are capable of editing simple XML documents and have read permissions to the database from SharePoint, you can have something like this up and running quickly. Then you can apply standard SharePoint filtering to it, and create separate views for it to help your users easily sort and filter things in standard ways. You can use SharePoint's BDC essentially as a reporting tool for anything that you need to display on the web. To make it a little more useful, don't forget that you can also create hyperlinks that are dynamic, so that when a user clicks the hyperlink on the SharePoint list, it automatically opens up the right record in Remedy. I've also embedded SRM and RKM within iFrames in order to make a seamless UI integration between SharePoint and Remedy for our business users. It also helps that we have SSO up and running so nobody has to log in manually. Also, while I haven't done this, you can use something like InfoPath to build forms that can submit data to ITSM's web services. I looked into it and it seems easy enough, but since we have SRM I'd much rather use it to handle user requests than InfoPath. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of michael campbell Sent: Wednesday, October 05, 2011 9:18 AM To: arslist@ARSLIST.ORG Subject: Share point integration with bmc remedy? ** At rug 2011 there was a vendor booth that showed how they do share point integration, who was the vendor? _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Share point integration with bmc remedy?
You are correct it was Meritide...I think the sales rep name was Clay. -Mike Michael Hocks Remedy Administrator 651.366.4091 mike.ho...@state.mn.usmailto:mike.ho...@state.mn.us From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Wednesday, October 05, 2011 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Share point integration with bmc remedy? ** I think it was Meritide. http://www.meritide.com/ http://www.RemedyAnywhere.com/ -John On Oct 5, 2011, at 10:02 AM, Arner, Todd wrote: ** I think it was Rapid Technologies Todd From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of michael campbell Sent: Wednesday, October 05, 2011 9:18 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Share point integration with bmc remedy? ** At rug 2011 there was a vendor booth that showed how they do share point integration, who was the vendor? _attend WWRUG11 www.wwrug.comhttp://www.wwrug.com/ ARSlist: Where the Answers Are_ The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. _attend WWRUG11 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ -- John Sundberg Save the Date! First Annual KEG - Kinetic Enthusiasts Group Feb. 29th - Mar. 2nd 2012 in Denver CO For more information click here - KEGhttp://www.kineticdata.com/Events/KEG.html Kinetic Data, Inc. Building a Better Service Experience Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.commailto:john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.comhttp://www.kineticdata.com/ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
