Where to create a Process Template for SRM?
All, I know that I am getting older then dirt, however, I cannot find the form that allows you to create a Process Template for SRM. On page 52 of the SRM configuration guide its talks about them, but no place that I can find points you to the form. Any ideas? As always thanks, Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Where to create a Process Template for SRM?
Howard, Go to the service request manager console. On the left side select process view then click the create button. Sorry this is off the top of my head as I'm out at lunch Scott Parrish IT Prophets, LLC (770) 653-5203 www.itprophets.comhttp://www.itprophets.com (sent from my Apple IPhone) On Oct 13, 2009, at 12:48 PM, Howard Richter hbr4...@gmail.commailto:hbr4...@gmail.com wrote: ** All, I know that I am getting older then dirt, however, I cannot find the form that allows you to create a Process Template for SRM. On page 52 of the SRM configuration guide its talks about them, but no place that I can find points you to the form. Any ideas? As always thanks, Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = mailto:hbr4...@gmail.com hbr4...@gmail.commailto:hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.netmailto:rmisoluti...@verizon.net ARSlist: Where the Answers Are_
Re: Where to create a Process Template for SRM?
Howard: Process Definition Templates(PDT's) are maintained on the Service Catalog Manager Console, use Focus to alternate between PDT's and SRD's. - Don From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Tuesday, October 13, 2009 9:48 AM To: arslist@ARSLIST.ORG Subject: Where to create a Process Template for SRM? ** All, I know that I am getting older then dirt, however, I cannot find the form that allows you to create a Process Template for SRM. On page 52 of the SRM configuration guide its talks about them, but no place that I can find points you to the form. Any ideas? As always thanks, Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.commailto:hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
