Re: huh? financial news for bmc ? (crazy idea)
A lot of companies use both, but I also agree that SQL Server seems to be used for a lot more instances than Oracle. I just did a quick look and it's hard to find solid statistics on database usage or licensing. Oracle certainly makes more money off of databases than anyone else, but that's different than how widespread their utilization is. Having worked with both, I prefer SQL Server. For Remedy in particular, it seems to work better. If Oracle were to become the owner of Remedy, I'm not sure what impact that would have. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 9:56 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
I prefer SQL as well. When Remedy backends to Oracle, I need a DBA to provide assistance. And this is great if you have a full Oracle shop in the organization. When Remedy backends to SQL, I (generally) do not need a DBA to assist. With SQL, I can setup the back-up schedule, do backup on the fly or restore a database between environments without impacting anyone else's time. With Oracle, I have to schedule all these tasks with the Oracle shop in advance of the activity. SQL also allows data to not be case specific. Thank you, Sandra Hennigan Remedy Developer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Thursday, May 23, 2013 9:28 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) A lot of companies use both, but I also agree that SQL Server seems to be used for a lot more instances than Oracle. I just did a quick look and it's hard to find solid statistics on database usage or licensing. Oracle certainly makes more money off of databases than anyone else, but that's different than how widespread their utilization is. Having worked with both, I prefer SQL Server. For Remedy in particular, it seems to work better. If Oracle were to become the owner of Remedy, I'm not sure what impact that would have. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 9:56 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
I tried to be conservative with the 80%. I really believe it is accurate. It's also attested to by Microsoft's financials. They're growth in the Server business unit has been between 15-20% in many consecutive quarters. That particular business unit is a stand-out when compared to some of the other business units that contain the O/S xBOX (I forget their names). For our latest product demonstrations, please visit - http://www.youtube.com/user/northcraftanalytics Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, CONSTITUTES CONFIDENTIAL INFORMATION AND IS SUBJECT TO A CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 10:56 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
So if that is correct Oracle could go after Amazon/Microsoft/SAP by writing one check. Larry must be planning a very large party, if this works the way we have planned. hbr -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Thursday, May 23, 2013 12:23 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) I tried to be conservative with the 80%. I really believe it is accurate. It's also attested to by Microsoft's financials. They're growth in the Server business unit has been between 15-20% in many consecutive quarters. That particular business unit is a stand-out when compared to some of the other business units that contain the O/S xBOX (I forget their names). For our latest product demonstrations, please visit - http://www.youtube.com/user/northcraftanalytics Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, CONSTITUTES CONFIDENTIAL INFORMATION AND IS SUBJECT TO A CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 10:56 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
He could hold it on the Hawaiian island of Lanai, which he recently purchased. Rick On May 23, 2013 12:16 PM, Howard Richter hbr4...@gmail.com wrote: So if that is correct Oracle could go after Amazon/Microsoft/SAP by writing one check. Larry must be planning a very large party, if this works the way we have planned. hbr -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Thursday, May 23, 2013 12:23 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) I tried to be conservative with the 80%. I really believe it is accurate. It's also attested to by Microsoft's financials. They're growth in the Server business unit has been between 15-20% in many consecutive quarters. That particular business unit is a stand-out when compared to some of the other business units that contain the O/S xBOX (I forget their names). For our latest product demonstrations, please visit - http://www.youtube.com/user/northcraftanalytics Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, CONSTITUTES CONFIDENTIAL INFORMATION AND IS SUBJECT TO A CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 10:56 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
The new home of RUG or ORUG? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, May 23, 2013 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) ** He could hold it on the Hawaiian island of Lanai, which he recently purchased. Rick On May 23, 2013 12:16 PM, Howard Richter hbr4...@gmail.com wrote: So if that is correct Oracle could go after Amazon/Microsoft/SAP by writing one check. Larry must be planning a very large party, if this works the way we have planned. hbr -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Thursday, May 23, 2013 12:23 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) I tried to be conservative with the 80%. I really believe it is accurate. It's also attested to by Microsoft's financials. They're growth in the Server business unit has been between 15-20% in many consecutive quarters. That particular business unit is a stand-out when compared to some of the other business units that contain the O/S xBOX (I forget their names). For our latest product demonstrations, please visit - http://www.youtube.com/user/northcraftanalytics Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, CONSTITUTES CONFIDENTIAL INFORMATION AND IS SUBJECT TO A CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 10:56 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
While I agree with that the SQL server seems to be easier for certain things (case sensitivity being one of the biggest thing), Oracle is a lot more flexible when scripting selective type of backups and restores. I do not think that is even possible with MS-SQL. That’s a big winner when your database size gets to be ginormous, and you want to do selective type of backup and restore to refresh the production database to development, by bypassing large amounts of application data. That’s the side of Oracle that I personally love, which if someone told me is possible with MS-SQL, I'd probably switch my preference in a heart beat. Joe -Original Message- From: Pierson, Shawn Sent: Thursday, May 23, 2013 9:28 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) A lot of companies use both, but I also agree that SQL Server seems to be used for a lot more instances than Oracle. I just did a quick look and it's hard to find solid statistics on database usage or licensing. Oracle certainly makes more money off of databases than anyone else, but that's different than how widespread their utilization is. Having worked with both, I prefer SQL Server. For Remedy in particular, it seems to work better. If Oracle were to become the owner of Remedy, I'm not sure what impact that would have. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 9:56 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
How about an Oracle Cloud as well? Sent from my iPhone 5 On May 22, 2013, at 12:49 PM, Lee Cullom lee.cul...@northcraftanalytics.com wrote: This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
Totally fits. It just makes sense. If I were SAP, I wouldn't let it happen... therefore... bidding war over Remedy and relevant pieces between the 2 companies. Who will win? I think Oracle because they have a better balance sheet. Plus, Larry Ellison just loves to stick it to competitors. And SAP has got to be at the top of his list. For our latest product demonstrations, please visit - http://www.youtube.com/user/northcraftanalytics Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, CONSTITUTES CONFIDENTIAL INFORMATION AND IS SUBJECT TO A CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter Sent: Wednesday, May 22, 2013 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) How about an Oracle Cloud as well? Sent from my iPhone 5 On May 22, 2013, at 12:49 PM, Lee Cullom lee.cul...@northcraftanalytics.com wrote: This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
Do you really think its as high as 80%? I would have given Oracle a little more credit than that. At least I end up working at sites that are more Oracle centric to meet their database needs. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Wednesday, May 22, 2013 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) This is smart! Oracle would love this because they get to dump BMC Analytics, replace it with an OBIEE solution and get more of a leg up in the BI market. They're struggling in 4th place... and are trying to make it up with acquisitions. Not to mention the fact that Microsoft has been pounding on them for years in the database market. When I was with BMC in 2003, 51% of Remedy customers were still on Oracle. Of those, the top O/S was Solaris. Now, I would guess that 80% of Remedy customers use SQL Server as the back-end. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ? (crazy idea)
So where do we stand. 1. Bain might buy BMC and Compuware. a. BMC = the great Remedy engine, ITSM and number of Mainframe products b. Compuware = dynaTrace (a BSM product) and a number of Mainframe products. 2. BMC support is getting better, but maybe that is so when Bain buys BMC some support employees are not let go. So doing some thinking and if this goes through, the new companies might be.. 1. BMC/Compuware Mainframe products 2. Service Desk/ITSM/Monitoring/Discovery Service 3. Cloud And Remedy, sold to Oracle and licensed back. Or Oracle buys everything other than the Mainframe products. Now let's have a great weekend, Howard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Matthew Perrault Sent: Friday, May 10, 2013 10:48 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** Agreed, Their support has REALLY started to step up and improve. Matt P. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raman Arora Sent: Thursday, May 09, 2013 8:11 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I second Lj. BMC support has suddenly turned around (may be since last 2-3 weeks). Things are suddenly getting better. We are hearing response in a matter of few hours and instead of a mail for log, it is the solution that is provided or a webex is scheduled (provided you give the info required). Request for Information cases are also getting thorough attention. We have teams working on quite a number of BMC tools and we're witnessing this phenomenon throughout!. -Raman On Fri, May 10, 2013 at 4:09 AM, Howard Richter hbr4...@gmail.com wrote: ** That is great to hear. Maybe someone has started to understand that a company needs to support what they sell. Take care, hbr From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Thursday, May 09, 2013 6:19 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** Howard, I'm typically on the same side of the fence as you. For more years than I care to count I know more about Remedy than anyone I get on the other end of the email, and I have come to not even contact them for things that aren't 'core' related or to file defects, but I have been in direct contact with some upper level support people as of late. They are actively trying to fix the problems that we have, and seem to truly care. Two days ago I logged a ticket regarding 8.1 overlays in an upgrade scenario, and had a response in less than 3 hours suggesting a WebEx...today I got around to doing that WebEx and he had his team lead on the phone with us. It took 2 hours to get fixed, but got fixed in a single call and required some advanced DB level workso while I still don't go to them unless I can't solve it (which isn't often honestly with personal experience, ARSList, and BMC Communities at hand)the last few times I have contacted them, the experience seems better than it was for many years. On Thu, May 9, 2013 at 4:00 PM, Howard Richter hbr4...@gmail.com wrote: Shawn, Since I have worked with Remedy since 1996, I can say that its has been a downward spiral since Peregrine acquired Remedy. The initial Remedy support was great, then when Peregrine fired most of the Remedy team it was for (please fill in the blank). When BMC picked up Remedy, things did get better (not as good as it was but better). However, the spiral started again. The first few years of BMC it did get better, then the move to off shoring support (with not enough training of the staff) and cost cutting. Down it went. Now a days I am not sure what is going on. I wonder if the head of support, has ever supported any customer or even answered a support call. When I know more than the level 2s or 3s, something is wrong. I am unsure why they cut so many old timers, but my guess it's a money issue. As far as the support provided by other companies, they all have some good people and not so good people. However, I expect that the level 2s and higher to know more about the system they support and have the ability to help with the odd issues. Sorry for the rant, but I expect good support when I pay good money for it. And lately you cannot use Good support and BMC in the same sentence. Which is very sad for all of us in the world of Remedy. Hbr -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Thursday, May 09, 2013 12:15 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? We have SAP (and Oracle eBusiness) within my organization, and I haven't heard any unusual complaints. Is it worse than BMC's, Send us the same log files you already sent us so we can
