Re: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450

2014-01-02 Thread motty cruz
Thank you all,

After setting the phone to factory defaults, entered configuration
parameters, phone is working again. I really don't know why all sudden stop
working. at least know i have a working phone I will go thoroughly through
the logs, I hope to find the answer, if I do I will post it here.

Thank you again.


On Thu, Jan 2, 2014 at 9:12 AM, Ryan Wagoner  wrote:

>
> On Thu, Jan 2, 2014 at 11:13 AM, Eric Wieling  wrote:
>
>> Which firmware version?  4.1.x is only for use with MS Link server.  A
>> symptom of running 4.1.x firmware with a non-MS server is the phone will
>> not show buddies.
>>
>>
> I'm running 4.1.0 on a Polycom IP 335 and IP 550 and version 4.1.5 on a
> Polycom VVX 400. Buddies work on all three phones. The firmware is for both
> SIP and Lync. You change the base profile option accordingly. Look in the
> Polycom UC Software Admin Guide for more information.
>
> Ryan
>
>
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Re: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450

2014-01-02 Thread Ryan Wagoner
On Thu, Jan 2, 2014 at 11:13 AM, Eric Wieling  wrote:

> Which firmware version?  4.1.x is only for use with MS Link server.  A
> symptom of running 4.1.x firmware with a non-MS server is the phone will
> not show buddies.
>
>
I'm running 4.1.0 on a Polycom IP 335 and IP 550 and version 4.1.5 on a
Polycom VVX 400. Buddies work on all three phones. The firmware is for both
SIP and Lync. You change the base profile option accordingly. Look in the
Polycom UC Software Admin Guide for more information.

Ryan
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Re: [asterisk-users] Phone -> NAT/FIREWALL -> Internet -> NAT/Firewall-> Asterisk

2014-01-02 Thread John Millican
Adam,
Thanks, I will try that this afternoon.
JohnM

On 01/02/2014 11:31 AM, Adam Moffett wrote:
> top posting is superior anyway --- *ducking to avoid thrown objects*
> 
> If I recall correctly, when doing something like that with a polycom I
> had to set the registration interval absurdly low, like 20 seconds or
> something.  I think the Polycom didn't send keepalives and that was the
> workaround.
> 
> 
>> top posting so as to not make thread even more confusing.
>>
>> Nick,
>> I have nat=force_rport,comedia in sip.conf.  It is my understanding that
>> nat=yes is deprecated?
>>
>> Thanks,
>> JohnM
>>
>>
>> On 01/02/2014 10:51 AM, Nick Olsen wrote:
>>> Make sure you have nat=yes in your sip.conf either under globals or
>>> individual sip peer settings.
>>>
>>> Nick Olsen
>>> Network Operations
>>> (855) FLSPEED  x106
>>>
>>>
>>>
>>> 
>>> *From*: "John Millican" 
>>> *Sent*: Thursday, January 02, 2014 10:50 AM
>>> *To*: "Asterisk Users Mailing List - Non-Commercial Discussion"
>>> 
>>> *Subject*: [asterisk-users] Phone -> NAT/FIREWALL -> Internet ->
>>> NAT/Firewall-> Asterisk
>>>
>>> Hello,
>>> CentOS 6.x and Asterisk 11.x
>>> I have an interesting, to me at least, situation. Using a Polycom
>>> 501(also tried with X-Lite). I have set up Asterisk to accept
>>> registration from the Polycom and it registers successfully but then
>>> withing 30 seconds on the CLI I get the message that the Polycom is
>>> unreachable. The phone still shows that it is registered and if I try
>>> to place a call from the phone to my Cell, my cell rings once and then
>>> stops. I get a packet retransmission error:
>>> WARNING[1303]: chan_sip.c:4174 retrans_pkt: Retransmission timeout
>>> reached on transmission 689874757@192.168.0.100 for seqno 2 (Critical
>>> Response)
>>> Followed by:
>>> n_sip.c:4203 retrans_pkt: Hanging up call xx@192.168.0.100 - no
>>> reply to our critical packet
>>> I am "assuming" that there is a problem with NAT. I have externip set
>>> in sip.conf.
>>> Any pointers to what I am missing?
>>> Thanks,
>>> JohnM
>>>
>>>
>>> -- 
>>> _
>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>> New to Asterisk? Join us for a live introductory webinar every Thurs:
>>> http://www.asterisk.org/hello
>>>
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>>> To UNSUBSCRIBE or update options visit:
>>> http://lists.digium.com/mailman/listinfo/asterisk-users
>>>
>>>
>>>
>>
> 
> 


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Re: [asterisk-users] Phone -> NAT/FIREWALL -> Internet -> NAT/Firewall-> Asterisk

2014-01-02 Thread Adam Moffett

top posting is superior anyway --- *ducking to avoid thrown objects*

If I recall correctly, when doing something like that with a polycom I 
had to set the registration interval absurdly low, like 20 seconds or 
something.  I think the Polycom didn't send keepalives and that was the 
workaround.




top posting so as to not make thread even more confusing.

Nick,
I have nat=force_rport,comedia in sip.conf.  It is my understanding that
nat=yes is deprecated?

Thanks,
JohnM


On 01/02/2014 10:51 AM, Nick Olsen wrote:

Make sure you have nat=yes in your sip.conf either under globals or
individual sip peer settings.

Nick Olsen
Network Operations
(855) FLSPEED  x106




*From*: "John Millican" 
*Sent*: Thursday, January 02, 2014 10:50 AM
*To*: "Asterisk Users Mailing List - Non-Commercial Discussion"

*Subject*: [asterisk-users] Phone -> NAT/FIREWALL -> Internet ->
NAT/Firewall-> Asterisk

Hello,
CentOS 6.x and Asterisk 11.x
I have an interesting, to me at least, situation. Using a Polycom
501(also tried with X-Lite). I have set up Asterisk to accept
registration from the Polycom and it registers successfully but then
withing 30 seconds on the CLI I get the message that the Polycom is
unreachable. The phone still shows that it is registered and if I try
to place a call from the phone to my Cell, my cell rings once and then
stops. I get a packet retransmission error:
WARNING[1303]: chan_sip.c:4174 retrans_pkt: Retransmission timeout
reached on transmission 689874757@192.168.0.100 for seqno 2 (Critical
Response)
Followed by:
n_sip.c:4203 retrans_pkt: Hanging up call xx@192.168.0.100 - no
reply to our critical packet
I am "assuming" that there is a problem with NAT. I have externip set
in sip.conf.
Any pointers to what I am missing?
Thanks,
JohnM


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Re: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450

2014-01-02 Thread motty cruz
Thank you all for your prompt reply,

my phone was working up until this morning it just stop subscribing to the
Asterisk server.

Version: 3.2.4.0244
phone is configure to download configuration via ftp, again it configure
right because it was working fine.

the phone icon next to the extension number is dark same as the background
so that means is not subscribing to the Asterisk server.

Thank you very much.


On Thu, Jan 2, 2014 at 8:19 AM, Kevin Larsen <
kevin.lar...@pioneerballoon.com> wrote:

> asterisk-users-boun...@lists.digium.com wrote on 01/02/2014 10:03:19 AM:
>
> > From: motty cruz 
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > ,
> > Date: 01/02/2014 10:02 AM
> > Subject: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450
> > Sent by: asterisk-users-boun...@lists.digium.com
> >
> > Hello, I'm having issues with my phone Polycom sp450 not subscribing
> > to Asterisk server. Asterisk server is fine, firewall is not the
> > issue because a secondary phone is working fine, my connection to
> > the server is fine too, any ideas or suggestions are welcome.
> >
> > -Motty
>
> We use Polycom 450s as the main desk phone throughout our company and have
> no issues with them registering. Without seeing your configs, it is hard to
> give you specific advice. The part of your configs you need to be looking
> at (assuming you are provisioning from http or ftp), are the following:
>
> For the Polycom look at the reg section:
>reg.1.auth.userId="6534" reg.1.auth.password="myPassword">
>
> For Asterisk (in your sip.conf or other appropriate config file):
>
>   [6534](polycom)
>   callerid="Bob SMith" <6534>
>   secret=myPassword
>   mailbox=6534
>
> A couple of notes here: 6534 is the extension number for Bob Smith.
> "myPassword" in the files should be replaced with whatever password you
> have assigned for that phone. The (polycom) template contains all the
> options needed for phones to work in my specific install, but doesn't have
> anything that would affect registration.
>
> If you watch the asterisk console when you boot up the phone, do you get
> any errors in the console? I know when I am testing/experimenting with new
> setups that I often see errors when the phone goes to register. It usually
> is because I have either specified a username that doesn't exist in
> Asterisk or I have the phone passing an incorrect password with what is
> specified in sip.conf.
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>http://www.asterisk.org/hello
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Re: [asterisk-users] Phone -> NAT/FIREWALL -> Internet -> NAT/Firewall-> Asterisk

2014-01-02 Thread Nick Olsen
I believe you're correct. And that should be the correct setting.

However, You may want to do a packet sniff and confirm you're seeing the 
actual traffic as expected. Being that you see timeouts on the asterisk 
side. My bet is the rtp/sip traffic is going toward the device on a port 
it's not expecting. Or, The NAT device doesn't have a mapping for and being 
dropped at one of your routing devices.

Nick Olsen
 Network Operations 
(855) FLSPEED  x106


From: "John Millican" 
Sent: Thursday, January 02, 2014 11:07 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Phone -> NAT/FIREWALL -> Internet -> 
NAT/Firewall-> Asterisk

top posting so as to not make thread even more confusing.

Nick,
I have nat=force_rport,comedia in sip.conf.  It is my understanding that
nat=yes is deprecated?

Thanks,
JohnM

On 01/02/2014 10:51 AM, Nick Olsen wrote:
> Make sure you have nat=yes in your sip.conf either under globals or
> individual sip peer settings.
> 
> Nick Olsen
> Network Operations
> (855) FLSPEED  x106
> 
> 
> 
> 
> *From*: "John Millican" 
> *Sent*: Thursday, January 02, 2014 10:50 AM
> *To*: "Asterisk Users Mailing List - Non-Commercial Discussion"
> 
> *Subject*: [asterisk-users] Phone -> NAT/FIREWALL -> Internet ->
> NAT/Firewall-> Asterisk
> 
> Hello,
> CentOS 6.x and Asterisk 11.x
> I have an interesting, to me at least, situation. Using a Polycom
> 501(also tried with X-Lite). I have set up Asterisk to accept
> registration from the Polycom and it registers successfully but then
> withing 30 seconds on the CLI I get the message that the Polycom is
> unreachable. The phone still shows that it is registered and if I try
> to place a call from the phone to my Cell, my cell rings once and then
> stops. I get a packet retransmission error:
> WARNING[1303]: chan_sip.c:4174 retrans_pkt: Retransmission timeout
> reached on transmission 689874757@192.168.0.100 for seqno 2 (Critical
> Response)
> Followed by:
> n_sip.c:4203 retrans_pkt: Hanging up call xx@192.168.0.100 - no
> reply to our critical packet
> I am "assuming" that there is a problem with NAT. I have externip set
> in sip.conf.
> Any pointers to what I am missing?
> Thanks,
> JohnM
> 
> 
> -- 
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
> http://www.asterisk.org/hello
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
> 

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Re: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450

2014-01-02 Thread Kevin Larsen
asterisk-users-boun...@lists.digium.com wrote on 01/02/2014 10:03:19 AM:

> From: motty cruz 
> To: Asterisk Users Mailing List - Non-Commercial Discussion 
> , 
> Date: 01/02/2014 10:02 AM
> Subject: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450
> Sent by: asterisk-users-boun...@lists.digium.com
> 
> Hello, I'm having issues with my phone Polycom sp450 not subscribing
> to Asterisk server. Asterisk server is fine, firewall is not the 
> issue because a secondary phone is working fine, my connection to 
> the server is fine too, any ideas or suggestions are welcome. 
> 
> -Motty

We use Polycom 450s as the main desk phone throughout our company and have 
no issues with them registering. Without seeing your configs, it is hard 
to give you specific advice. The part of your configs you need to be 
looking at (assuming you are provisioning from http or ftp), are the 
following:

For the Polycom look at the reg section:
  

For Asterisk (in your sip.conf or other appropriate config file):

  [6534](polycom)
  callerid="Bob SMith" <6534>
  secret=myPassword
  mailbox=6534

A couple of notes here: 6534 is the extension number for Bob Smith. 
"myPassword" in the files should be replaced with whatever password you 
have assigned for that phone. The (polycom) template contains all the 
options needed for phones to work in my specific install, but doesn't have 
anything that would affect registration.

If you watch the asterisk console when you boot up the phone, do you get 
any errors in the console? I know when I am testing/experimenting with new 
setups that I often see errors when the phone goes to register. It usually 
is because I have either specified a username that doesn't exist in 
Asterisk or I have the phone passing an incorrect password with what is 
specified in sip.conf.-- 
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Re: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450

2014-01-02 Thread Eric Wieling
Which firmware version?  4.1.x is only for use with MS Link server.  A symptom 
of running 4.1.x firmware with a non-MS server is the phone will not show 
buddies.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of motty cruz
Sent: Thursday, January 02, 2014 11:03 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450

Hello, I'm having issues with my phone Polycom sp450 not subscribing to 
Asterisk server. Asterisk server is fine, firewall is not the issue because a 
secondary phone is working fine, my connection to the server is fine too, any 
ideas or suggestions are welcome. 

-Motty

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Re: [asterisk-users] Phone -> NAT/FIREWALL -> Internet -> NAT/Firewall-> Asterisk

2014-01-02 Thread John Millican
top posting so as to not make thread even more confusing.

Nick,
I have nat=force_rport,comedia in sip.conf.  It is my understanding that
nat=yes is deprecated?

Thanks,
JohnM


On 01/02/2014 10:51 AM, Nick Olsen wrote:
> Make sure you have nat=yes in your sip.conf either under globals or
> individual sip peer settings.
> 
> Nick Olsen
> Network Operations
> (855) FLSPEED  x106
> 
> 
> 
> 
> *From*: "John Millican" 
> *Sent*: Thursday, January 02, 2014 10:50 AM
> *To*: "Asterisk Users Mailing List - Non-Commercial Discussion"
> 
> *Subject*: [asterisk-users] Phone -> NAT/FIREWALL -> Internet ->
> NAT/Firewall-> Asterisk
> 
> Hello,
> CentOS 6.x and Asterisk 11.x
> I have an interesting, to me at least, situation. Using a Polycom
> 501(also tried with X-Lite). I have set up Asterisk to accept
> registration from the Polycom and it registers successfully but then
> withing 30 seconds on the CLI I get the message that the Polycom is
> unreachable. The phone still shows that it is registered and if I try
> to place a call from the phone to my Cell, my cell rings once and then
> stops. I get a packet retransmission error:
> WARNING[1303]: chan_sip.c:4174 retrans_pkt: Retransmission timeout
> reached on transmission 689874757@192.168.0.100 for seqno 2 (Critical
> Response)
> Followed by:
> n_sip.c:4203 retrans_pkt: Hanging up call xx@192.168.0.100 - no
> reply to our critical packet
> I am "assuming" that there is a problem with NAT. I have externip set
> in sip.conf.
> Any pointers to what I am missing?
> Thanks,
> JohnM
> 
> 
> -- 
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
> http://www.asterisk.org/hello
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
> 


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[asterisk-users] Asterisk 1.8.22.0 Polycom ip soundpoint sp450

2014-01-02 Thread motty cruz
Hello, I'm having issues with my phone Polycom sp450 not subscribing to
Asterisk server. Asterisk server is fine, firewall is not the issue because
a secondary phone is working fine, my connection to the server is fine too,
any ideas or suggestions are welcome.

-Motty
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Re: [asterisk-users] Get data from the SDPof SIP INVITE message

2014-01-02 Thread Joshua Colp

Mordechay Kaganer wrote:

B.H.

Hello, all

I'm using Asterisk 11.7, connected to PSTN using SIP trunk.

I'm looking for a way to get data from INVITE's SDP. Specifically, i
would like to get a value of o= for incoming call from PSTN because it
contains data about the operator that the call originates from.


I'm afraid not, the only information in the dialplan even remotely 
relating to SDP is the RTP address information.


--
Joshua Colp
Digium, Inc. | Senior Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at:  www.digium.com  & www.asterisk.org

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Re: [asterisk-users] Asterisk 12 trunk setup

2014-01-02 Thread Joshua Colp

Kilburn Abrahams wrote:

Hi All


Hola,


I am testing Asterisk 12 and got most things working, but cannot get a
trunk setup working. I am using the new pjsip channel driver. The
provider provides IP security so no registering or credentials are
required.






My version12

[udpnonat]
type=transport
protocol=udp
bind=0.0.0.0:5060

[maintrunk]
type=endpoint
transport=udpnonat
disallow=all
allow=g729,alaw,ulaw
aors=maintrunk

[maintrunk]
type=aor
contact=sip:1.2.3.4:5060

and use Dial(PJSIP/${ARG1}@maintrunk)

It dials but does not connect to the provider. Is the config correct?


Your config itself looks fine, what actually shows up on the console?

Cheers,

--
Joshua Colp
Digium, Inc. | Senior Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at:  www.digium.com  & www.asterisk.org

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Re: [asterisk-users] Phone -> NAT/FIREWALL -> Internet -> NAT/Firewall-> Asterisk

2014-01-02 Thread Nick Olsen
Make sure you have nat=yes in your sip.conf either under globals or 
individual sip peer settings.

Nick Olsen
 Network Operations 
(855) FLSPEED  x106


From: "John Millican" 
Sent: Thursday, January 02, 2014 10:50 AM
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 

Subject: [asterisk-users] Phone -> NAT/FIREWALL -> Internet -> 
NAT/Firewall-> Asterisk

Hello,
CentOS 6.x and Asterisk 11.x
I have an interesting, to me at least, situation.  Using a Polycom
501(also tried with X-Lite). I have set up Asterisk to accept
registration from the Polycom and it registers successfully but then
withing 30 seconds on the CLI I get the message that the Polycom is
unreachable.  The phone still shows that it is registered and if I try
to place a call from the phone to my Cell, my cell rings once and then
stops.  I get a packet retransmission error:
WARNING[1303]: chan_sip.c:4174 retrans_pkt: Retransmission timeout
reached on transmission 689874757@192.168.0.100 for seqno 2 (Critical
Response)
Followed by:
n_sip.c:4203 retrans_pkt: Hanging up call xx@192.168.0.100 - no
reply to our critical packet
I am "assuming" that there is a problem with NAT.  I have externip set
in sip.conf.
Any pointers to what I am missing?
Thanks,
JohnM

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[asterisk-users] Phone -> NAT/FIREWALL -> Internet -> NAT/Firewall-> Asterisk

2014-01-02 Thread John Millican
Hello,
CentOS 6.x and Asterisk 11.x
I have an interesting, to me at least, situation.  Using a Polycom
501(also tried with X-Lite). I have set up Asterisk to accept
registration from the Polycom and it registers successfully but then
withing 30 seconds on the CLI I get the message that the Polycom is
unreachable.  The phone still shows that it is registered and if I try
to place a call from the phone to my Cell, my cell rings once and then
stops.  I get a packet retransmission error:
WARNING[1303]: chan_sip.c:4174 retrans_pkt: Retransmission timeout
reached on transmission 689874757@192.168.0.100 for seqno 2 (Critical
Response)
Followed by:
n_sip.c:4203 retrans_pkt: Hanging up call xx@192.168.0.100 - no
reply to our critical packet
I am "assuming" that there is a problem with NAT.  I have externip set
in sip.conf.
Any pointers to what I am missing?
Thanks,
JohnM


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Re: [asterisk-users] screen capture for asterisk call center solution

2014-01-02 Thread A J Stiles
On Friday 20 December 2013, Goke M Aruna wrote:
> hello AJ,
> Can I benefit from that code of yours?
> regards
 
As it was written for a very specific application, it's extremely unlikely that 
it will suit your environment.

If you are wanting me to write some application-specific software for your 
business, then you will need to contact me separately, as this list is 
strictly for *non*-commercial discussion.


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AJS

Answers come *after* questions.

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