[asterisk-users] snom 320's creating inappropriate conference calls

2009-01-03 Thread Michael Boers
With asterisk 1.2.17 and snom 320 version 6.2.23, if a user places a
call on hold, then places another call and hangs up, the two calls are
conferenced together.  What is causing this and how to I stop it?

Thanks!

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Re: [asterisk-users] snom 320's creating inappropriate conference calls

2009-01-03 Thread Michael Boers
On Sat, Jan 3, 2009 at 10:55 AM, Steve Howes st...@geekinter.net wrote:
 On 3 Jan 2009, at 15:50, Michael Boers wrote:
 With asterisk 1.2.17 and snom 320 version 6.2.23, if a user places a
 call on hold, then places another call and hangs up, the two calls are
 conferenced together.  What is causing this and how to I stop it?

 Its called an attended transfer... Its meant to happen...


I appreciate the attended transfer capabilities of asterisk, I just
thought that is what the transfer button was for.  I need to know how
to allow a user to juggle two different calls on hold without
accidentally connecting them together.  On some phone systems the
sequence:

1.  Receive Call #1 and place on hold
2.  Place Call #2 and hang up

Does not connect Call #1  #2 together.

Is there a different sequence I should use in this situation?

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[asterisk-users] Parking calls and snom phones

2007-04-13 Thread Michael Boers

When I try to park a call using a snom 320 phone, the phone disconnects
before I hear the parking spot announced.  Is there a way to avoid this?

I have tried the following:

Press button programmed as extension 700
Press Transfer, then button programmed as extension 700
Press Hold, then button programmed as extension 700

Press button programmed as park orbit 700
Press Transfer, then button programmed as park orbit 700
Press Hold, then button programmed as park orbit 700

In each case, the phone disconnects immediately.  Some park the call
successfully, but you have to guess as to where.  I would be open to any
approach either audio or visual for learning the park position.

Parking works fine from my idefisk softphone.

Asterisk 1.2.16

Thanks,

Michael Boers
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Re: [asterisk-users] HPEC audio clipping

2007-04-06 Thread Michael Boers

Both of the zaptel (1.2 and 1.4) drivers I tried were the latest.  Are
the older drivers working better?  Does anyone have a configuration
close to mine that is working?

--
Michael Boers

On 4/6/07, Eric ManxPower Wieling [EMAIL PROTECTED] wrote:

Michael Boers wrote:
 I have recently moved an asterisk system to a new location.  This location
 is experiencing terrible echo.  I installed the HPEC from Digium but that
 has caused a new problem.

 When HPEC is enabled and more that 16 taps are used, the audio from the
 outside caller gets clipped.  Instead of hearing:

 Hello, my name is Mike

 one hears

 He  o, m  ameike

I am experiencing the same thing.  I assumed that I just didn't have a
fast enough CPU (2.4 Ghz Celeron Ghz, also tried on a 1.8 Ghz Pentium
4).  I am using a T400P with an Adtran TA750 Channel Bank rather than
the Digium analog cards.  I'm not doing any VoIP on this system,
strictly analog and I get echo on calls.
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Re: [asterisk-users] HPEC audio clipping

2007-04-06 Thread Michael Boers

In my case, the rx and tx gains are 0.  I will try the 1.4 version for
fxotune to see if that helps.  Thanks for the suggestions!

--
Michael Boers


On 4/6/07, Stephen Bosch [EMAIL PROTECTED] wrote:


Hi:

Greg Siemon wrote:
 Same issue here as well.

 Running Centos 4.4 (x86_64) with all updates installed on a Pentium D
 2.8 GHz, 1.5GB RAM and TDM800P with 1 x Quad FXS and 2 x FXO ports.

 I installed the new 64 bit HPEC module earlier in the week when it was
 released and have been unable to get it to work.  I have the same
 symptoms as the OP and also noticed that there is much more line noise
 (soft static) than when HPEC is disabled.

 I sent a support request in several days ago and I have not yet seen a
 reply.

I have observed very similar behaviour in an HPEC installation.

Some observations: the clipping happens if receive gain is cranked up.
If I set the gain to defaults, the clipping goes away, but then I have
the problem of users complaining that the remote caller is too quiet.

Another recommendation -- whether or not you are using Zaptel 1.2.x or
1.4.x, you should always the fxotune from 1.4.x.

A question - do the people who are experiencing this problem have
non-default gain settings, either in zapata.conf or in the telephone sets?

-Stephen-
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[asterisk-users] Balancing the Hybrid

2007-04-06 Thread Michael Boers

In an article on voip-info.org (
http://www.voip-info.org/wiki/view/Asterisk+setup+research+lab ) , it is
suggested that one thing you can try to reduce echo is to insert a 500 ohm
resister on the ring line of the POTS line.  Has anyone successfully tried
this?  What was your experience.  Also, what size 500 ohm resister would you
use?  I am not an electrical engineer, but I can wire a circuit in series.

Any other echo reducing suggestions would be greatly appreciated!
--
Michael Boers
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Re: [asterisk-users] Balancing the Hybrid

2007-04-06 Thread Michael Boers

Thanks for the suggestion.  I am using a tdm400p with 4 fxo channels.  I am
in the US, so opermode should not be ok at default settings.  I just
recently got fxotune working on my system.  The version that comes with
zaptel 1.2.16 would simply hang.  I am using the 1.4 fxotune now with the
1.2.16 driver.  That has reduced the echo coefficient from 35% to 8%.  We
will see how that does.

--
Michael Boers

On 4/6/07, Tzafrir Cohen [EMAIL PROTECTED] wrote:


On Fri, Apr 06, 2007 at 04:11:45PM -0400, Michael Boers wrote:
 In an article on voip-info.org (
 http://www.voip-info.org/wiki/view/Asterisk+setup+research+lab ) , it is
 suggested that one thing you can try to reduce echo is to insert a 500
ohm
 resister on the ring line of the POTS line.  Has anyone successfully
tried
 this?  What was your experience.  Also, what size 500 ohm resister would
you
 use?  I am not an electrical engineer, but I can wire a circuit in
series.

Which adapter do you have?

for most of those that are not x100p, start with setting a proper
opermode. If that is not good enough, try fxotune.

Both of these play with characteristics of the card that are equivalent
to adding an extra resitor and also other similar changes.

--
   Tzafrir Cohen
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir
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Re: [asterisk-users] Balancing the Hybrid

2007-04-06 Thread Michael Boers

Oops, meant to say that opermode should BE ok at default settings.

On 4/6/07, Michael Boers [EMAIL PROTECTED] wrote:


Thanks for the suggestion.  I am using a tdm400p with 4 fxo channels.  I
am in the US, so opermode should not be ok at default settings.  I just
recently got fxotune working on my system.  The version that comes with
zaptel 1.2.16 would simply hang.  I am using the 1.4 fxotune now with the
1.2.16 driver.  That has reduced the echo coefficient from 35% to 8%.  We
will see how that does.

--
Michael Boers

On 4/6/07, Tzafrir Cohen [EMAIL PROTECTED] wrote:

 On Fri, Apr 06, 2007 at 04:11:45PM -0400, Michael Boers wrote:
  In an article on voip-info.org (
  http://www.voip-info.org/wiki/view/Asterisk+setup+research+lab ) , it
 is
  suggested that one thing you can try to reduce echo is to insert a 500
 ohm
  resister on the ring line of the POTS line.  Has anyone successfully
 tried
  this?  What was your experience.  Also, what size 500 ohm resister
 would you
  use?  I am not an electrical engineer, but I can wire a circuit in
 series.

 Which adapter do you have?

 for most of those that are not x100p, start with setting a proper
 opermode. If that is not good enough, try fxotune.

 Both of these play with characteristics of the card that are equivalent
 to adding an extra resitor and also other similar changes.

 --
Tzafrir Cohen
 icq#16849755 jabber:[EMAIL PROTECTED]
 +972-50-7952406   mailto:[EMAIL PROTECTED]
 http://www.xorcom.com   iax:[EMAIL PROTECTED]/tzafrir
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[asterisk-users] HPEC audio clipping

2007-04-05 Thread Michael Boers

I have recently moved an asterisk system to a new location.  This location
is experiencing terrible echo.  I installed the HPEC from Digium but that
has caused a new problem.

When HPEC is enabled and more that 16 taps are used, the audio from the
outside caller gets clipped.  Instead of hearing:

Hello, my name is Mike

one hears

He  o, m  ameike

If the taps are set to less than 16, there is no clipping, but there is
significant echo.

I don't know if this is relevant, but asterisk does report No Zaptel
transcoder support on startup.

I am at my wits end; any advice would be greatly appreciated.  My setup
follows:

Hardware, AMD Athlon(tm) 64 Processor 3000+, 512MB ram, 2 TDM400p with a
total of 5 fxo channels, snom 320 phones

OS: gentoo 2006.1 amd64

Software:
Asterisk 1.2.17 and Zaptel 1.2.16 (fxotune does not seem to work in this
configuration)

Also tried

Asterisk 1.4.2 and Zaptel 1.4.1 (fxotune does work, but doesn't seem to help
in this configuration)
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[asterisk-users] Attended Transfer with snom phones

2007-02-19 Thread Michael Boers

I have setup an asterisk based phone system using snom-320 (SIP based)
phones.

I would like to change what seems to be the default procedure for an
attended call transfer.  Right now, the phone user places the call on hold,
calls the extension using a extension button on the phone, speaks with the
call recipient , and presses transfer to transfer the held call.

The users would like to press transfer, call the extension using a
extension button on the phone, speak to the recipient, then hangup to
complete the call.

Can you give me a suggestion as to how to do this.

Thank you,

Michael Boers
Michael Scott Technology
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