Re: [asterisk-users] Voicemail help when listening to messages

2018-09-12 Thread Nathan Ward
Hi,

I have replicated this on a fresh 15.6.0 install, chan_sip, voicemail plain, 
vanilla config (whatever ships with the tucny.com RPMs) other than creating a 
SIP extension and voicemail user.

Should I file a bug?

> On 4/09/2018, at 3:46 PM, Nathan Ward  wrote:
> 
> Hi,
> 
> I have a weird issue, unsure if it’s due to a bug, or configuration on my 
> end. We’re on 14.7.7. I’ve looked at the app_voicemail.c code, and see no 
> changes in this area of the code until the current version so don’t think age 
> of the code is an issue here (but happy to be proven wrong!).
> 
> When hitting * for help when listening to messages (dial in, press 1, then 
> *), we get the following options:
> 
> press 1 for new messages
> press 2 to change folders
> press 3 for advanced options
> press 0 for mailbox options
> press 1 to listen to new messages *
> press 2 to access messages saved in other folders *
> press 3 to record a message for another mailbox *
> press 0 for greetings and password management *
> press 5 to repeat the current message
> press 6 to play the next message
> press 7 to delete this message
> press 8 to forward the message to another user
> press 9 to save this message
> press * for help or # to exit
> 
> I’ve marked 4 items with *s, these are items which seem out of place, as the 
> other options largely work.
> 
> I’ve been poking around, and it seems to be that this is happening because 
> `skipadvanced` is set to 1, though, it this is set to 0 it would (I think) be:
> press 1 for new messages
> press 2 to change folders
> press 3 for advanced options
> press 0 for mailbox options
> press 3 for advanced options *
> press 5 to repeat the current message
> press 6 to play the next message
> press 7 to delete this message
> press 8 to forward the message to another user
> press 9 to save this message
> press * for help or # to exit
> 
> Note the item with a * where advanced options is offered again (once from 
> vm-opts then later from vm-advopts).
> 
> I am not clear on how this is supposed to work, as both with and without 
> skipadvanced set seems weird. Can anyone help?
> 
> --
> Nathan Ward
> 


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[asterisk-users] Voicemail help when listening to messages

2018-09-03 Thread Nathan Ward
Hi,

I have a weird issue, unsure if it’s due to a bug, or configuration on my end. 
We’re on 14.7.7. I’ve looked at the app_voicemail.c code, and see no changes in 
this area of the code until the current version so don’t think age of the code 
is an issue here (but happy to be proven wrong!).

When hitting * for help when listening to messages (dial in, press 1, then *), 
we get the following options:

press 1 for new messages
press 2 to change folders
press 3 for advanced options
press 0 for mailbox options
press 1 to listen to new messages *
press 2 to access messages saved in other folders *
press 3 to record a message for another mailbox *
press 0 for greetings and password management *
press 5 to repeat the current message
press 6 to play the next message
press 7 to delete this message
press 8 to forward the message to another user
press 9 to save this message
press * for help or # to exit

I’ve marked 4 items with *s, these are items which seem out of place, as the 
other options largely work.

I’ve been poking around, and it seems to be that this is happening because 
`skipadvanced` is set to 1, though, it this is set to 0 it would (I think) be:
press 1 for new messages
press 2 to change folders
press 3 for advanced options
press 0 for mailbox options
press 3 for advanced options *
press 5 to repeat the current message
press 6 to play the next message
press 7 to delete this message
press 8 to forward the message to another user
press 9 to save this message
press * for help or # to exit

Note the item with a * where advanced options is offered again (once from 
vm-opts then later from vm-advopts).

I am not clear on how this is supposed to work, as both with and without 
skipadvanced set seems weird. Can anyone help?

--
Nathan Ward


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[asterisk-users] Scaling voicemail

2018-08-11 Thread Nathan Ward
(I sent this previously, but my list membership was still processing so I don’t 
think it made its way out, apologies if it did!)

Hi all,

I’m building a voicemail system using Asterisk, with pjsip, and IMAP. I used to 
do a lot of Asterisk, but, catching up after a few years away.

We have existing voice infrastructure using Kamailio, registrations go there, 
not to Asterisk.

Functionality is mostly fine. Problem I’m having is scaling. I’m just testing 
stuff right now, and dumped in around 3500 mocked up voicemail users, and found 
that startup times and so on are quite long.

I’m wondering:
1) Is there a way to avoid defining an endpoint + AOR for each user, while 
retaining the ability to poll mailboxes, and sent NOTIFYs to users? I was 
hoping that I could at least define a generic AOR for our Kamailio server, 
however, there doesn’t seem to be a way to set the RURI and To: user on a 
per-endpoint basis for the MWI notifications, so the NOTIFYs go out with the 
RURI/To: set to a generic URI (which is something like sip:kamailio_ip:5060 
). I’d really like the ability to just say “send NOTIFYs 
to this SIP server with the mailbox (or better, some configurable value) as the 
user-part, but that doesn’t appear to be possible..?
2) Is there a way to spread mailbox polling out? All the mailboxes are checked 
at once, which means we get big load spikes, including at startup. It’d be 
great to have this spread out over time.
3) Does anyone have thoughts/ideas re. scaling an Asterisk voicemail-only 
server? Can it be done while retaining mailbox polling with the current 
infrastructure?

FWIW, I’m running 14.7.7, though that can easily be changed if there’s a better 
version to target for this.

--
Nathan Ward

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