RE: [Asterisk-Users] g729 quality at GSM bitrates

2006-02-20 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Chris Bagnall
 Sent: Monday, February 20, 2006 11:43 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: [Asterisk-Users] g729 quality at GSM bitrates
 
 I'm trying to improve the codec selection on a few of the 
 asterisk boxes we have to keep the g729 licences free for 
 calls from ATAs that don't support anything apart from g711 
 and g729. GSM seems to offer noticably inferior call quality 
 (at least when using a softphone + decent headphones), but 
 it's about where I want the bitrate to be.

To my ear, ILBC sounds much better than GSM. It's slightly more
efficient, and more tolerant of things like packet loss. Some folks,
hate the sound of ILBC encoded calls. shrug

Your other choice would be G.726/32. * supports it, as do many ATA's and
softphones. It's a bit fatter, but sounds MUCH better than GSM.

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RE: [Asterisk-Users] Solution for 1 time blast of 200, 000 recorded calls

2006-02-14 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Peter Corlett
 Sent: Tuesday, February 14, 2006 9:01 AM
 To: asterisk-users@lists.digium.com
 Subject: Re: [Asterisk-Users] Solution for 1 time blast of 
 200,000 recorded calls
 
 
 Ron Senykoff [EMAIL PROTECTED] wrote:
  I'm helping out with a political campaign and would like to use 
  asterisk to blast out about 200,000 calls with a short message from 
  the candidate.
 
 Can you tell me which party this is for, so I can ensure I 
 never vote for them?

Do your fellow citizens a favor and just don't vote, period. Anyone who
would make a decsision as important as voting for a political office or
issue, based solely on party affiliation or worse, the questionable
antics of one individual (with plans to VOIP-SPAM 200,000 people), can
not be trusted with such an important responsibility.

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Re: [Asterisk-Users] Do we need a QOS switch ?

2006-02-05 Thread Rusty Shackleford

stoffell wrote:

On 2/5/06, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:
  

We have 10 people on our network and each person will have a SIP phone
connected to our Asterisk server.  All phones, Asterisk, other servers and
users workstations will be using the same network.  The question is: would
I need a QOS device to give SIP traffic a chance?  Our internal network is
100M.  We will have a ISDN30 for outgoing calls.  No calls will be made
over the internet.



If you don't overload your internal network, you'll be fine..
  
Ah... THERE is the key phrase we were looking for. The proposed VOIP 
traffic will have little impact on the usability of their network FOR 
VOIP traffic. It is all the other stuff that runs across their LAN that 
make make VOIP a really cappy idea, if the don't take steps to ensure 
that the VOIP traffic is managed properly. With the paucity of details 
provide by the OP, it is impossible to say, with any degree of 
credibility, that the ...will be fine...


Do those 10 phone sit on the desks of graphic designers, whose file and 
print traffic can bring a 100 Mbps segment to its knees?

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RE: [Asterisk-Users] Asterisk video conference

2006-02-02 Thread Rusty Shackleford
Title: Message




  
  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Shain 
  LeeSent: Thursday, February 02, 2006 2:14 AMTo: 
  AsteriskSubject: [Asterisk-Users] Asterisk video 
  conference
  Hi , 
  
  I just wanted to know , how would be asterisk work with video calls ? 
  
  What are the hardware do we have to buy ? 
  Who are the providers of particular harwares ? 
  
  Can we use video calls / video conferenceing in the LAN perfectly ? How 
  it would be depends on the WAN ?
  
Asterisk's support forvideo over SIP is very rudimentary. Only to 
video codecs H.261, H.263, and H.263+ are supported, andeven then, not 
very well. There is no support for dynamic negotiation of frame rates, etc. 
Queries to the -dev list, as to progress on these features were recently met 
with silence. We will be looking to jump into the project to support our own 
initiatives in the area of video in a few weeks. 

Until things change, your best bet for connecting SIP video phones is 
SER. 
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RE: Using *RT for HA purposes was: [Asterisk-Users]Realtime MultipleAsterisk boxes, iaxusers

2006-02-01 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Alistair Cunningham
 Sent: Wednesday, January 04, 2006 4:25 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: Using *RT for HA purposes was: 
 [Asterisk-Users]Realtime MultipleAsterisk boxes, iaxusers

 load balacing isn't perfect, and it can give uneven loads at low 
 capacity, but it gets better as load increases which is where 
 it matters.

What kind of loads are we talking about here, please?

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RE: [Asterisk-Users] Server Specification

2006-01-14 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Code Lover
 Sent: Thursday, January 12, 2006 1:39 PM
 To: asterisk-users@lists.digium.com
 Subject: RE: [Asterisk-Users] Server Specification
 
 
 Hello,
 
 Is the hardware specification is enough to get 300 simultaneous calls?
 
 What should be the Bandwidth to get 300 simultaneous calls?

What do you mean by get 300 simultaneous calls? 

If you plan on using that platform as a PSTN gateway, using multiple
Digium TE4xxP cards, the answer is probably not. Assuming that you will
want to save on bandwidth costs by using a codec that provides a
substantial degree of compression (G.729), there's no way that the
spec'd box will transcode 300 channels. If Digium's (rather sparse)
dimensioning information is to be believed, you'd need three such boxes
to terminate that load. 

On the other hand, if your box will simply be serving as a gateway to
gain the significant bandwidth savings afforded by IAX2 trunking, and
relying on other hardware to actually terminate the calls, then yes, it
could do handle that load and more, since it is functioning as little
more than a router in that role.


IF you are able to use asterisk and take advantage of IAX2 trunking, and
using G.729, you could do 300 simultaneous calls with about 3 mbps. 

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RE: [Asterisk-Users] Non-PRI T1

2006-01-06 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Mark Phillips
 Sent: Friday, January 06, 2006 3:39 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Non-PRI T1
 
 
 Are they configured for inbound calls? If so how?
 
 Usually the telco sends the last 4 digits of the called phone number 
 down the line. 

Uhm, don't you need PRI signalling for that?

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RE: [Asterisk-Users] prepaid application

2005-12-01 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of scott
 Sent: Wednesday, November 30, 2005 11:52 PM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] prepaid application
 
 
 Hi All
 
 I am using prepaid auth (callingcards), the idea is for a
 prepaid support line. It is up and running but I have a 
 couple of questions with regards to modifications I would 
 like to make.
 
 When a user calls and they go through the process of entering
 their card number. They are then asked for a destination. 
 What I would like to be able to do is not have it ask for a 
 destination and automatically dial a number? 

How about something like:

exten = 1234567,1,read(CARDNUM,promptfile)
exten = 1234567,2,agi(astcc.agi,${CARDNUM},5566)

...where promptfile is the name of the prompt instructing the caller
to enter his account number, ...followed by the pound sign, and 5566
is the extension you want dialed after authentication.

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RE: [Asterisk-Users] 911 Notices

2005-08-26 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 BJ Weschke
 Sent: Friday, August 26, 2005 3:24 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] 911 Notices

 After that date passes, technically, you're supposed to offer 
 it if you're business is interconnecting voip networks to the 
 PSTN. ___


An important distinction should be clarified here. The FCC will require
interconnected VOIP providers to provide 911/E911 service. Those VOIP
operators providing dial-tone and a DID number need to comply. Those
providing termination, or origination alone will not. 

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RE: [Asterisk-Users] Limiting the number of calls

2005-08-10 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jon Miron
 Sent: Wednesday, August 10, 2005 11:33 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] Limiting the number of calls
 
 
 Hey everyone.
 
 I'm wondering if anyone has any ideas on a way to limit the 
 number of outbound calls at a time, and if the limit is 
 reached a message is played when someone tries to place the 
 next call.  I've searched the wiki but have yet to come up 
 with anything.  

Search again, for SetGroup and CheckGroup commands.

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RE: [Asterisk-Users] Astcc Charging \ Matching Pattern Problem

2005-08-02 Thread Rusty Shackleford
Title: Message




  
  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Ade 
  AgberoSent: Tuesday, August 02, 2005 2:32 PMTo: Asterisk 
  Users Mailing List - Non-Commercial DiscussionSubject: 
  [Asterisk-Users] Astcc Charging \ Matching Pattern 
Problem
  Astcc applies a charge for Czech Republic - Mobile Code- 4207 to a 
  call destined for UK Landline 44207.
  It appears Astcc uses the first matching pattern of4207 it finds in 
  the routes table instead of continuing to search through the routes table 
  until it comes to 44207 for UK.
  Any ideas on how to resolve this problem.

Remember, ASTCC is evaluationg the number string as aregular 
_expression_.Without the ^ 
character prepended to the string, you'll get a match on thatroute no 
matter wherethatroutesnumber stringmight exist in the 
dial string. ^4207 means "match only those strings that START with 4207", 
whereas 4207 means "Match any string that has 4207 anywhere in the 
string."


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RE: [Asterisk-Users] Question about Nextone softswitch

2005-07-27 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of 
[EMAIL PROTECTED]
 Sent: Wednesday, July 27, 2005 1:05 PM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] Question about Nextone softswitch
 
 
 As an exampleif we have a call that:
 originates via PSTN line to one of our local DID's in Seattle 
 comes into our Asterisk server in Los Angeles or Denver 
 is routed by Asterisk for termination back to a different Seattle PSTN
 and if our VOIP call termination provider requires (in order to
get their best rate) all calls to go through their   Nextone
softswitch in Dallas before ultimately terminating at the desired
Seattle PSTN line...
 
 What is the resulting affect as it relates to any difference in user
experience for the caller in Seattleand what,  if any, is the cost
difference on our end due to the extra hop?

The extra trip around the country will add significantly to the latency
of the voice traffic, probably in the neighborhood of 120 milliseconds,
in your example. This is enough to cause problems for some callers.
Others (most, probably) won't even notice it. This assumes, of course,
that the call doesn't bounce around the IP network some more, after
you've sent it to your termination provider in Dallas. 

As for the cost, assuming that you are paying to have both the
origination and termination legs transit your switch via VOIP anyway, I
don't see where any additional cost would be incurred by routing it to
Dallas. 

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RE: [Asterisk-Users] To anyone seeking 911 Service Providers stayaway!!!

2005-07-26 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Julio Arruda
 Sent: Tuesday, July 26, 2005 6:01 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] To anyone seeking 911 Service 
 Providers stayaway!!!
 
 There where people saying this Vonage issue was all FUD, anyway, side 
 effect was...Seems this is 911 for VOIP is FCC mandatory 
 now in USA ? Not sure, I use * at my home and have DSL, so I 
 just route my 911 to the 
 landline outbound, I would not expect the outbound IAX providers to 
 offer 911 to me :-)

The FCC regulation is still in the comment phase. When it goes into
effect it will require interconnected VOIP lines (defined as those
enabling calls both to and from the PSTN) to provide access to the
appropriate local PSAP, via the appropriate selective router (where on
exists for that location). The regulation further requires providers of
interconnected VOIP service to provide one or more methods for end-users
to update their location. At least one of those methods must be
accessible via nothing more than the CPE. 

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RE: [Asterisk-Users] ASTCC: different incriments

2005-07-26 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Ronald Wiplinger
 Sent: Tuesday, July 26, 2005 4:03 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] ASTCC: different incriments
 
 
 How can I fulfill that?
 
 *Billing Increments*
 Continental USA: six (6) second increments.
 International: thirty (30) seconds minimum and six (6) 
 seconds thereafter.
 Mexico: sixty (60) seconds minimum and six (6) seconds thereafter.

The billing increment is set in the brands table. When you create
cards, this value is copied into the inc column in the cards table.
(I'll spare us the rant on normalization here...)

The per call minimum is set in the includedseconds column, in the
routes table. This value, along with the value of the connectcost
column for a given record (route) is used to compute the cost of the
call.

So, in theory, you set all your cards for 6 second increments, and you
set your routes to 6, 30, or 60 includedseconds. 

That's the theory, but the stock ASTCC code has a bug in the way it
makes this computation. Darren has reopened the bug report. 

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RE: [Asterisk-Users] To anyone seeking 911 Service Providersstayaway!!!

2005-07-26 Thread Rusty Shackleford
 
 The mandatory part that is due right now is the section of 
 the law that deals with informing the voip user of their 
 current E911 status. That part is not in a comment phase.

Actually, that part takes effect July 29. The access requirements will
probably hit at the end of November.

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RE: [Asterisk-Users] ASTCC gives me only the time, but no cost

2005-07-24 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Darren Wiebe
 Sent: Saturday, July 23, 2005 3:09 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] ASTCC gives me only the time, 
 but no cost
 
 
 Thank you very, very much Rusty.  I reopened the bug report. 
 http://bugs.digium.com/view.php?id=4479  I made a very slight 
 change to 
 the method it uses to calculate costs but it should implement the 
 connect charge properly.  Initially I rewrote the cost 
 calculation code 
 but that was not necessary, it can be implemented by changing the 
 following lines
 my $adjtime = int(($answeredtime + $increment - 1) / $increment) * 
 $increment
 
 becomes
 
 $adjtime = int((($answeredtime - $numdata-{includedseconds}) + 
 $increment - 1) / $increment) * $increment

This can yield a negative number, where $answeredtime 
includedseconds, can it not?

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RE: [Asterisk-Users] super high bandwidth codec

2005-07-24 Thread Rusty Shackleford
Title: Message




  
  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of 
  [EMAIL PROTECTED]Sent: Sunday, July 24, 2005 9:11 
  PMTo: asterisk-users@lists.digium.comSubject: Re: 
  [Asterisk-Users] super high bandwidth codec
  It has nothing to do with bandwidth.
  It has everything to do with your routing gear!
  
This is completely incorrect. Skype 
uses a codec that uses far more bandwidth than traditional telephony provides, 
which is why it's audio can have morerange than even the best quality 
phone call. In theory, there is nothing preventing an all VOIP network from 
using such a codec, but as a practical matter, at least part of most phone calls 
are via traditional phone gear and/or networks, you don't see it widely 
deployed.


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RE: [Asterisk-Users] ASTCC gives me only the time, but no cost

2005-07-23 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Darren Wiebe
 Sent: Saturday, July 23, 2005 8:08 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] ASTCC gives me only the time, 
 but no cost
 
 
 The included seconds field is not taken into account when billing the 
 connect charge.  IMHO this is a bug but I've not gotten 
 enough feedback 
 to put the patch through.  Therefore the patch has been closed. :-)

I spent an afternoon going through that code again, Darren. You were
right. If we assume that the intent was to use the includedseconds
column value as a way to allow for x/y billing intervals, and set
connectcost to the value that we want to charge for the call minimum
charge - x, the stock code charges that amount, but also starts the
meter running on the y value from the start of the call, resulting in
an over charge. The y value, by the way, is set in the brands table
and flows to the cards table when cards are created (breaking
normalization). For example, we have a route to McMurdo Station for
which we charge $.50 per minute, in six second increments with a 30
second minimum (30/6). If we set the connect charge column to $.25, the
included seconds to 30, and the cost to $.50, a 30 second call should
cost $.25. Instead, it's costing $.50, because ASTCC charged the connect
fee, plus the cost of 5 six second increments - $.25. It shouldn't start
charging those six second increments until AFTER the includedseconds
interval has passed. 

I've patched by scripts to correct this. It would be nice if the
correction were made to the distributed source, perhaps with some
documentation of how things are supposed to work.

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RE: [Asterisk-Users] changing Nobody picked up in 30000 m

2005-07-08 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 wassim darwish
 Sent: Friday, July 08, 2005 1:15 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] changing Nobody picked up in 3 m
 
 
 i dont know how to edit the the time for ringing
 3ms to 4ms,please help me. 

Start here:
http://www.voip-info.org/tiki-index.php?page=Asterisk+cmd+Dial

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RE: [Asterisk-Users] URGENT: hardware spesifications needed

2005-07-08 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Michael L Smith
 Sent: Thursday, July 07, 2005 12:02 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] URGENT: hardware spesifications needed
 
 
 Who are you to decide what Information can and cannot be 
 legitimately be sought here:?
 
 Just curious.

And opinionated. Which is fine. We are each entitled to our opinions.

MY opinion is that lazy jagoffs, who won't lift a finger to learn how to
do something and want it spoon fed to them, should not be surprised when
their demands are met with rude replies.

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RE: [Asterisk-Users] URGENT: hardware spesifications needed

2005-07-07 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jason Frisch
 Sent: Wednesday, July 06, 2005 4:22 PM
 To: Jimmy Smith; Asterisk Users Mailing List - Non-Commercial 
 Discussion
 Subject: Re: [Asterisk-Users] URGENT: hardware spesifications needed
 
 
 
 Come on now children. Is this not a place to share knowledge?

Well..., yes, and no. Information that isn't readily available elsewhere
may legitimately be sought here. However, when the question is of the
FAQ variety, and it is clear that the person asking it has not even
attempted to find the information for himself, then rude replies are not
out of line, IMO.

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RE: [Asterisk-Users] Simpletelecom dead?

2005-07-05 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Bruce Ferrell
 Sent: Tuesday, July 05, 2005 11:27 AM
 To: C F; Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Simpletelecom dead?
 
 
 I've gotten word from their Marketing VP.  They are doing 
 some kind of 
 massive move and expect to be down until Thursday

Dad needed the driveway for the motorhome after the holiday weekend, so
they had to move the lemonade stand...

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RE: [Asterisk-Users] VOIP Providers Problems

2005-07-04 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jimmy Smith
 Sent: Monday, July 04, 2005 2:44 PM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] VOIP Providers Problems
 
 
 you guys are so friggin funny..
 
 all i see bout problems on most providers here are users who 
 never read a line of the handbook
 
 i could prolly solve all these eyes closed with the asterisk 
 handbook on my side as a friend.
 
 
 wake up..
 
 i work for a hosting provider and we get lots of users 
 assuming they have it all right and us is the problem. and in 
 fact 99% of the time they are the ones who fucked theyre 
 servers up and such.

remainder of juvenile rant snipped

Wow. Where were you when LiveVOIP needed some good customer service
people? You'd have fit right in with that outfit.

LOL

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RE: [Asterisk-Users] LiveVoip is Bankrupt

2005-06-27 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Marcel van Kaam, Fonetica
 Sent: Sunday, June 26, 2005 11:46 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] LiveVoip is Bankrupt
 
 
 Hi All,
 
 I think by now everybody knows that LiveVoip went down, 
 bankrupt etc So please stop nagging about it and move on 
 to some topics that really matter.
 
 If you want to discuss LiveVoip, get all together in a 
 restaurant, eat, drink and nag and wine about it as much as 
 you want. But do it there and not here.

Thank you, Mr. Self-Appointed Netcop. Now please study the features of
your mail client that allow you to avoid reading offensive topics. 

Granted, this issue is only tangentially topical for the -users list,
but I believe the discussion is largely worthwhile, if only for the
lessons this episode brings to us.

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RE: [Asterisk-Users] HooDaHek 0.2 Released

2005-06-27 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Nathan Pralle
 Sent: Monday, June 27, 2005 2:50 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] HooDaHek 0.2 Released
 
 
 HooDaHek 0.2 Released
 
 Just a few changes:
 - Added MSN Messenger support to the notification bot
 - Added debugging code to the dbhandler script.
 
http://www.nathanpralle.com/software/hoodahek.html

Nathan,

What you're doing here is way cool. Thanks.

May I suggest adding Jabber support soon?

Thanks again.

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RE: [Asterisk-Users] 12 FXO ports into Asterisk

2005-06-23 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Darren Wright
 Sent: Thursday, June 23, 2005 11:19 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] 12 FXO ports into Asterisk
 
 
 I have a client that has 10 POTS lines incoming.  There is no 
 other option for lines here.
 
 I have 3 options I can see:
 
 1. 3 TDM400 cards
 2. An external SIP/FXO gateway
 3. A T1 card plus a channel bank.
 
 
 Does anyone have any thoughts on these 3 or suggestions on 
 keeping the cost down?

For what you would spend on options one or two above, you could by the
T1 card and an used channel bank (configured with the requisite number
of FXO ports), and have money left over. Ebay is your friend.

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RE: [Asterisk-Users] ASTCC Rate Calculation

2005-06-20 Thread Rusty Shackleford

 eval { $cost = int($adjcost * $adjtime / 60) };
 #cost = 253
 
 
 
 Corrected, this would be 250.
 
 Viewed another way, using a 6 second increment, 147 seconds 
 represents 
 25 such increments (actually 24.5, but we get all of the last 
 increment, so it's 25).
 
 25 * 10 (the cost of one 6-second increment) = 250.
   
 
 Yes, but we need to allow for 30,6   6,1  60,30  billing.  I 
 think the 
 easiest/best way to handle this is the connect charges as ASTCC 
 presently supports them.

I agree that ASTCC is, at present, wholly deficient in managing y/x
billing schemes (anywhere y != x). 
I'd rather NOT use the connect fee to do this. If we're going to fix it,
let's fix it right. I don't have time to hammer it out right now, but it
seems to me that as long as y is evenly divisible by x (resulting in an
integer value), it should be pretty simple to come up with an algorithm
that will properly handle things like 30/6, 60/30, 6/1, etc.

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Re: [Asterisk-Users] ASTCC Rate Calculation

2005-06-18 Thread Rusty Shackleford

On Fri, June 17, 2005 5:19 pm, Darren Wiebe said:
 Good Day

 Has anybody here looked closely at the call cost calculation in ASTCC?
 Can you duplicate the way the cost of a call is calculated?  I believe
 that there is an error in the code.  I have fixed it, I think and
 submitted a patch but we need user comments.  I would appreciate if
 anybody involved would slip over to chech out this link on the
 bugtracker and provide feedback. http://bugs.digium.com/view.php?id=4480
  I may well be wrong but I believe the issue needs visiting.  Somebody
 was asking me how it calculates costs as they thought they knew what a
 call should cost.  I said I'll show you.  Mistake, I could not come up
 with an answer that made sense.


Darren,

I took a quick look at the patch. I'm not certain, but it appears that
you've taken out the formula that factors in the billing increment. This
forumla, inything other than a 1 second incement, will always add time
to the call for any number of seconds not equally divisible by the billing
increment integer, resulting in a slightly higher cost than might be
expected at first glance. This is the way it is supposed to work.

As I said, I only glanced at it briefly. Could you describe your changes
and the error you were seeing?

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Re: [Asterisk-Users] ASTCC Rate Calculation

2005-06-18 Thread Rusty Shackleford

On Sat, June 18, 2005 2:34 pm, Darren Wiebe said:
 Okay, I'll post both pieces of code.  What I was seeing is that calls
 where being billed more than I thought they should be.  Lets use an
 example with the following info:

 Call Length: 147 Seconds
 Increments: 6 Seconds
 Connect Charge: 100
 Included Seconds: 30
 Cost per minute: 100


 1. Present Code:
 eval { my $adjtime = int(($answeredtime + $increment - 1) / $increment)
 * $increment };
 #adjtime = 152

This might be where your error is creeping in. $adjtime SHOULD equal 150.
Remember, the int() function removes the value to the right of the decimal
point - so int(($answerdtime + $increment -1) / $increment) = 25 and not
25.3~, as your example appears to show. This makes $adjtime
actually 150, not 152.

 eval { $cost = int($adjcost * $adjtime / 60) };
 #cost = 253

Corrected, this would be 250.

Viewed another way, using a 6 second increment, 147 seconds represents 25
such increments (actually 24.5, but we get all of the last increment, so
it's 25).

25 * 10 (the cost of one 6-second increment) = 250.

 $cost += $adjconn;
 #Total Cost = 353

 2.  My Proposed Code:
 $total_seconds = ($answeredtime - $numdata-{includedseconds})/$increment;
 #Total_Seconds(This variable is not very well named)  = 19.5
 $bill_increments = ceil($total_seconds);
 #We need to bill for 20 6 second increments.
 $billseconds = $bill_increments * $increment;
 #This translates to 120 seconds.

Which cheats us out of 27 seconds worth of revenue (actually 30 seconds,
since that 27 seconds represents five 6-second increments).

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RE: [Asterisk-Users] Portable USB headset for VoIP

2005-06-14 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Paul Mahler
 Sent: Tuesday, June 14, 2005 4:04 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] Portable USB headset for VoIP
 
 
 I've bought bunches of these:  
 http://www.tigernetcom.com/products_USB_100.html
 
 
 they work great. Very handy. 


That's a HANDset. The OP was looking for a HEADset.

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RE: [Asterisk-Users] howto write CDRs on two mysql servers

2005-06-09 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Mark Musone
 Sent: Thursday, June 09, 2005 10:20 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] howto write CDRs on two mysql servers
 
 
 why not just use mysql replication to the second one?
 
 
 
 On 6/9/05, Rosario Pingaro [EMAIL PROTECTED] wrote:
   
  For redundancy I would like to write the CDRs on tow mysql servers.

I thought of that, briefly, but redundancy would rather dictate that
if MySQL Server 1 went down, records could still be created on MySQL
Server 2. Not possible in the replication scenario.

This would be a nice feature to have, either a second live database
connection, or the option of configuring a failover server, to be used
in the event that * can't connect to the primary.

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RE: [Asterisk-Users] Voicemail and MS Exchange Synchronization

2005-06-09 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 George Pajari
 Sent: Thursday, June 09, 2005 10:19 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] Voicemail and MS Exchange Synchronization
 
 
 We have a customer considering migrating from a large Nortel 
 PBX with a 
 third-party voicemail system to Asterisk but one of the features they 
 really like is the automatic synchronization of voicemail between 
 Exchange and their voicemail system -- delete a message from the 
 voicemail system and it is deleted from their email inbox and 
 vice versa.
 
 Searching has not revealed anything like this being developed for 
 Asterisk and yet it would appear to be a critical component needed to 
 migrate customers used to fully integrated Unified 
 Messaging systems 
 to Asterisk.
 
 (a) Has anyone cracked this nut (or started on it)?
 
 (b) Anyone interested if we post a bounty?

Good luck!

Back in the day, when we were on an Altigen system, we were using this
feature. It NEVER worked right. To be fair, it was not a feature that
had been extensively tested. Altigen's beta program appeared to made up
of paying customers. :( 
From what I recall of the sessions with their engineers trying to debug
things, Exchange Server's behavior in the areas critical to supporting
this feature were poorly documented and seemed to change from one
service pack to the next. 

Things may well have improved, with regards to Exchange Server. It's
been a few years. To be sure, this would be a killer feature in
marketing * to MS Exchange Server shops. But I think I'll go hit myself
with hammer for a while instead. :)

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RE: [Asterisk-Users] Multiple E1s on one box

2005-06-08 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jorge Alayon
 Sent: Wednesday, June 08, 2005 2:47 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [Asterisk-Users] Multiple E1s on one box
 
 
 Answering both questions:
 
 1) I am connecting to a Meridian usin a SIP E1 Gateway in R2. 
 I just bought the card and one of my test will be direct R2 
 connection. Have not tried yet.
 2) I was told you can do 12 E1 as long as it is G.711, but 
 nobody is telling me how many E1s per box doing G.729. I have 
 read twice that 80-90 ports is possible, but others tell me 
 that no more than 30 is possible. Of course, the biggest one 
 box CPU in consideration is a Dual XEON 3.0 with 1 GB RAM.

I believe that 12 E1 is a bit optimistic. Maybe not. I'm extrapolating
from the translation times I have at hand here.

I do believe Digium's statements that 80-90 simultaneous G.729 -- ZAP
conversations is the practical limit on a dual Xeon box. 

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RE: [Asterisk-Users] G729 vs. gsm

2005-05-28 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Steve Underwood
 Sent: Friday, May 27, 2005 6:40 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] G729 vs. gsm

 Well, it does to anyone without hearing damage. It sounds 
 very obviously different.

Different, yes, but to what degree is an entirely subjective judgement.
Ergo, your judgement of ...very obviously different... is valid only
for you.

 
  Please do not get me wrong that G711u sounds better through the
PSTN.
  Thats a given! You can't convert G729 up and down to G711 and expect

  the sound quality to be there.

 This is meaningless drivel.

Hardly. Each conversion introduces the equivalent of gen loss. Two
such conversions are easily encountered, especially when dealing with a
third-party network, and will produce (in MY subjective opinion)
positively crappy sound. 


 Since it doesn't correlate with the impression of even the 
 developers of 
 G.729, it *is* bad information. Realistic people know G.729 will be 
 worse. What they need is meaningful guidance as to just how much.

Yes, and your guidance is oh-so-meaningful. 
roll eyes

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RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-28 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Adam Goryachev
 Sent: Friday, May 27, 2005 7:00 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] CRM integration (was RE: CallerID)
of client hardware.
 
 Could you use javascript, or java from within the browser, 
 which is both portable, and likely to work on ANY browser 
 that way there is no installation as such, just visit the 
 page, and leave a browser window open (minimised) which is 
 'listening' for connections ??

Sigh...

Browsers don't listen. They inititiate a connection, process the
requested transaction with the web server, and close the connection. The
simply can't be used to listen for an arbitrary connection.

 
  I have to agree your way takes up less resources, but if 
 you modify my 
  agi script to write XML file instead of putting the data 
 back in a DB, 
  the load will be close to 0 (never seen a current webserver that 
  cannot do less then 1000 xml file serves per second).

Again, this is not the way to do this. Dozens, or hundreds of clients
constantly hammering a server with Have you got anything new? No?
OK... messages every couple of seconds is an excellent example of how
NOT to design a system. Yes, you can get away with it, if the resources
involved are not an issue, but I think it fair to assume that for many
interested in this discussion, resources like bandwidth and CPU usage
ARE issues.

 
 At the end of the day, I'm sure we all agree that a push 
 method is best.

Quite. Alas, that means an instance of SOMETHING on the client that can
listen for, and respond to, arbitrary events.

 Personally, I don't know enough about all these scripting 
 languages etc, but if it is possible, then that would be wonderful :)

About the closest we are likely to come is with a Java applet. Even
then, there are a lot of environments that won't allow that solution
either.

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RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-28 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Tom Fanning
 Sent: Saturday, May 28, 2005 11:20 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] CRM integration (was RE: CallerID)
 

  Could you use javascript, or java from within the browser, 
 which is 
  both portable, and likely to work on ANY browser that 
 way there 
  is no installation as such, just visit the page, and leave 
 a browser 
  window open (minimised) which is 'listening' for connections ??
 
 Sigh...
 
 Browsers don't listen. They inititiate a connection, process the
 requested transaction with the web server, and close the 
 connection. The simply can't be used to listen for an 
 arbitrary connection.
 
 Actually, I don't think that you are quite right here.
 
 The guy mentioned Java from within the browser. I believe 
 that I am right in saying that a Java applet should very well 
 be able to listen for tcp connections as well as udp 

D'oh!
I had misread the PP's statement and assumed he meant a bareback
browser window.
You are, of course, quite right. A Java app could handle this, but we
are still left with the issue of having to install SOMETHING, even if it
is a small Java app, on the client to make this work. 


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RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-28 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Tom Fanning
 Sent: Saturday, May 28, 2005 12:39 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] CRM integration (was RE: CallerID)
 
 No installation as such, just make sure a Java virtual 
 machine is present on the machine.
 
 Seconds to load.
 

Okay, we're splitting hairs  here about installed versus simply DL's
and launched by the JVM, but the point is that Java must exist and be
enabled on the client to support this. I agree that this is a reasonable
assumption, but in a few minutes, someone is going to post an objection
that you can't make that assumption... and she will be (technically)
correct.

Still...

 I would say that Java would be ideal for an application like this.

I agree completely. It seems like the best platform choice, by a
substantial margin.

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RE: [Asterisk-Users] VoiPSupply Dot Com

2005-05-27 Thread Rusty Shackleford
Title: Message




  
  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Cory 
  AndrewsSent: Thursday, May 26, 2005 6:33 PMTo: Asterisk 
  Users Mailing List - Non-Commercial DiscussionSubject: RE: 
  [Asterisk-Users] VoiPSupply Dot Com
  
  Karl, first off I apologize for any inconvenience on your recent 
  order. I will take a look at your transaction to see where things may 
  have gone awry. We do make mistakes, but we strive to not make the same 
  mistake more than once. Secondly, I apologize to the list moderator for 
  the pseudo-commercial nature of this post. The grievance was aired on 
  this list, and I felt compelled to respond to this list and I realize much of 
  this may be more appropriate for the BIZ list.
  
Cory,

You sir, are a class 
act. The message quoted above (snipped, for brevity) is an excellent example of 
how customer relations should be handled. While it appears that thethe 
issue was, at leastin part, dueto some less than effective business 
processes on your end, as well as a partially clueless customer,you 
handled the customer with courtesy and respect; the hallmark of a company 
thattruly VALUES their customers. Clearly, you understand that it is the 
interest of the business to make those customers happy. 


Some of the other 
vendors on these lists would do well to pay attention to the lesson that Cory 
just gave.


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RE: [Asterisk-Users] Newbie here. Tips on setting up 100 phones wanted.

2005-05-27 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 brandt Milczewski
 Sent: Friday, May 27, 2005 10:00 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] Newbie here. Tips on setting up 100 
 phones wanted.
 
 
 I'm looking at setting up Asterisk for a completely IP 
 environment. All intercompany calls.
 
 I work for a ski area. I currently use a 3Com Superstack for 
 in our office. And an old small town phone system for up at 
 the mountain. The phone system is dying and I'm hoping to 
 bring IP to replace the old phones. It will be about 100 
 phones at about 20 locations all within about 4 miles of each other.

With a run of 4 miles, its a safe bet that some segments will be (as
others have pointed out) beyond the 100 meter limit of ethernet. In
practice, under optimal conditions, you can fudge this a bit (sometimes
a lot) but I wouldn't count on it.

For the longer hauls, you might want to consider point-to-point DSL,
using something like this
 http://www.paradyne.com/products/SNE2000/
Conceivably, if you own the copper, you could do anything you want with
it.

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RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-25 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Anton Krall
 Sent: Wednesday, May 25, 2005 7:41 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] CRM integration (was RE: CallerID)
 
 
 It doesnt seem to be complicated but for example, the things 
 that bother me are refreshes, I dont want to use meta 
 refreshes for this monitoring webpage every X seconds, 
 rather, use something more realtime... Any ideas? 

And that's the real trick. Web browsers, unless they are instructed to
do otherwise, don't DO anything once they've completed loading a page.
So without instructing them to refresh, they aren't going to be aware of
a server-side change, such as an incoming call. For that, you're going
to have to have some way of sending a message TO the client machine,
have it received by that machine, and have that client machine take the
desired action (pop up an incoming call dialog, load a contact record,
etc.).

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RE: [Asterisk-Users] Digium FXS modules too fragile?

2005-05-25 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Wilson Pickett
 Sent: Wednesday, May 25, 2005 10:03 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Digium FXS modules too fragile?
 
 
  SOME people also puzzle over the fact that you can't boil 
 eggs on an 
  electric guitar.
 
 Of course you can. Ever heard of Jimi Hendrix? 

Heh-heh... right. I think I'm calling up the same image that you did,
though technically, at that point, it became a naptha guitar. At any
rate, the guy was certainly versatile, wasnt he?

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RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-25 Thread Rusty Shackleford
Title: Message




  
  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Dan 
  PerikSent: Wednesday, May 25, 2005 12:13 PMTo: Asterisk 
  Users Mailing List - Non-Commercial DiscussionSubject: Re: 
  [Asterisk-Users] CRM integration (was RE: 
  CallerID)Rusty Shackleford wrote: 
  
And that's the real trick. Web browsers, unless they are instructed to
do otherwise, don't DO anything once they've completed loading a page.
So without instructing them to refresh, they aren't going to be aware of
a server-side change, such as an incoming call. For that, you're going
to have to have some way of sending a message TO the client machine,
have it received by that machine, and have that client machine take the
desired action (pop up an incoming call dialog, load a contact record,
etc.).
  
  http://wp.netscape.com/assist/net_sites/pushpull.htmlWould 
  that work? Especially the "server push". Not sure if current browsers 
  like it or not. I've never tried it, but came across this document, and 
  thought it may be something useful.
Apparently not. At least not with Firefox, as the demo doesn't 
work.
Also, though I didn't spend a great deal of time analyzing the stuff 
there, it appears to have the potential to also generate an unacceptable load on 
the web server's resources as the number concurrent connections 
increases.


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RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-25 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Michiel van Baak
 Sent: Wednesday, May 25, 2005 12:04 PM
 To: asterisk-users@lists.digium.com
 Subject: Re: [Asterisk-Users] CRM integration (was RE: CallerID)
  
  And that's the real trick. Web browsers, unless they are 
 instructed to 
  do otherwise, don't DO anything once they've completed 
 loading a page. 
  So without instructing them to refresh, they aren't going 
 to be aware 
  of a server-side change, such as an incoming call. For that, you're 
  going
 
 This is not true. 

I beg to differ...
Please re-read my statement that ...unless instructed to do
otherwise...

 If it was for pure HTML only, yes, you are 
 correct. But with javascript you can start a timer and 
 execute a javascript function every once in a while. If this 
 javascript loads an XML document off the server, you're there ;)

So you have now instructed the browser, via javascript, to periodically
poll the server every once in a while.
This is exacly what the previous poster (the one I replied to) was
trying to AVOID, and for good reason. It doesn't scale. In order to be
effective as a way to present the user with caller-ID driven data, it
would have to poll quite frequently.  With a handful of clients
constantly doing this, the impact is inconsequential, but as the number
of clients hammering the server in this manner climbs, things are going
to break. 

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RE: [Asterisk-Users] Digium FXS modules too fragile?

2005-05-24 Thread Rusty Shackleford
Yes, one might think that, IF one didn't understand the nature of
electricity and electrical components. 
SOME people also puzzle over the fact that you can't boil eggs on an
electric guitar.


 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Ian Pattison
 Sent: Tuesday, May 24, 2005 4:00 AM
 To: asterisk-users@lists.digium.com
 Subject: Re: [Asterisk-Users] Digium FXS modules too fragile?
 
 
 One would think if it can generate it it can survive it as well
 
  [EMAIL PROTECTED] 24/05/2005 04:07 
 Ian Pattison wrote:
  Hi all,
  
  Yesterday, in an attempt to take back my phone room, I pulled 
  everything apart as far back as the demarc and rebuilt it. In the 
  process of putting things back together I accidentally connected my 
  incoming lines to my FXS ports and my phones to my FXO ports. I 
  quickly realized the mistake I made and corrected things but not 
  before one of my FXS modules was smoked by incoming ring voltage.
 
 AHAHAHA You burnt your FXS port!
 
 No they can't survive 89 volts!

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RE: [Asterisk-Users] LOOKING TO HIRE

2005-05-21 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Paul
 Sent: Thursday, May 19, 2005 4:10 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] LOOKING TO HIRE

  Or rather, let me take that back. If you do not recognize 
 the value of
  Perl or Python as appropriate, valid programming tools for certain 
  scenarios (for example, prototyping AGI scripting with 
 Perl), I doubt 
  that /you/ are what I would consider a good programmer.
 
 I'm building something around an industrial SBC with the 
 built-in tiny 
 basic intepreter. I guess I'm not a good programmer, huh?

Why..., you're no programmer AT ALL! 

mutter
...stinking hardware-hacking cretins...
/mutter

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RE: [Asterisk-Users] broadvoice NCFA numbers

2005-05-11 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Daniel Dziubanski
 Sent: Wednesday, May 11, 2005 7:56 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] broadvoice NCFA numbers
 
 Im about to drop their service; looking for another service 
 that allows 
 asterisk and has in bound AZ 480 dids right now.
 
 
 It should say  And our ENGINEER not ENGINEERS are hiding 
 under their desk hoping the problem will go away, we highly 
 doubt to have this resolved within a week, please don't call, 
 we don't answer out phones 

In all fairness, they do answer their phones, and (in rather stark
contrast to some other VOIP providers) their support staff are
remarkably pleasant under what must be extremely trying circumstances.
The wait is long, to be sure, but there are humans there.

The human I spoke to took time to do what trouble-shooting he could, was
grateful to have a clue-ful asterisk user that could at least tell him
what errors were being returned, and then eventually explained that the
problem was with a vendor and that the ETR supplied by the vendor was
long passed. He could offer no realistic estimate for restoration of
service. 

It's a shame that they can't get things fixed. This episode is going to
cost them dearly, because I believe that lots of others are doing what
I'm doing, and pulling the plug. It's been a week now, and there are
other options.

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RE: [Asterisk-Users] Voicemailbox on Queue?

2005-05-04 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Jimmy
 Sent: Wednesday, May 04, 2005 12:44 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Voicemailbox on Queue?
 
 
 Thanks, Paul for the info.  What I'm try to find out is if there is a 
 voice mailbox for the queue, so that all members will be notified of 
 waiting messages, and any member can check and manage the 
 voice mail box.

Within the context you specifiy in queues.conf, you must provide an
extension to handle the digit that the caller is directed to press in
order to leave a voicemail. For example, let us assume that your queue
prompts inform the caller that he can elect to leave a message pressing
1 at any time, and that in your queues.conf file you have the
following entry for your queue:

context = foo

Now, in extensions.conf (or whatever included file you're using) you'll
need something like:

[foo]
exten = 1,1,VoiceMail(1234); 1234 being the voicemail box you've
designated to handle these calls
exten = 1,2,Hangup


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RE: [Asterisk-Users] A good SIP receptionist phone

2005-04-30 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Michael Welter
 Sent: Saturday, April 30, 2005 12:53 PM
 To: [EMAIL PROTECTED]; Asterisk Users Mailing List - 
 Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] A good SIP receptionist phone
 
 In a multi-tenant environment, is there a way to display, on 
 the phone, 
 which DID (which tenant) is being called?


Yes. We've done this by simply prepending a meaningful string onto the
front of the CIDName. It's a total kludge, but it works.

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RE: [Asterisk-Users] Confused on G723 and G729

2005-04-28 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Matt
 Sent: Thursday, April 28, 2005 8:31 AM
 To: Adam Goryachev
 Cc: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Confused on G723 and G729
 
 
 I'll gladly pay $10 a license... I'm all for supporting 
 digium... however, I was under the impression that there was 
 also some huge one time fee of like $2,000 or something.  I 
 guess I was wrong... ok now bad..
 
 So I purchase the license from digium... then what 
 happens/what needs to be done on Asterisk?

Be aware that the license fee is $10 per instance. Each leg that is
transcoded to or from G.729 on your box will use one license. So if you
want to support 20 simultaneous callers checking their voicemail, you'll
need 20 licenses. 

The installation process is well documented on Digium's web site.

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RE: [Asterisk-Users] Confused on G723 and G729

2005-04-27 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Matt
 Sent: Wednesday, April 27, 2005 9:43 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] Confused on G723 and G729
 
 My question is.. if my voip terminator supports G723 and G729 
 only, do I still need a license? 
 Or is that considered 
 pass-through?  If so, do I need to do anything special to 
 get it to work?

It is pass-through if both end points are using G.729.
You need a G.729 license for every instance where a G.729 stream is
encoded or decoded on your box. If you connect G.729 endpoints together,
this isn't happening so no license is needed. 

Same goes for G.723.

 
 I'm also a litle confused about why G723 can do pass-through 
 but can't do voicemail access?

There is no G.723 license available for asterisk, ergo no way to
transcode the voicemail and other promts into that format.

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RE: [Asterisk-Users] VOIP Gateways Asterisk

2005-04-26 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Callum McGillivray
 Sent: Tuesday, April 26, 2005 12:29 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] VOIP Gateways  Asterisk

 We are planning to do an * install in an apartment building, this 
 building is going to require somewhere in the vacinity of 20 E1 lines 
 (each with 30 voice channels).
 
 Short of buying 20 Servers with Digium cards, what are my options in 
 having the E1 lines terminate on some other hardware and then 
 having the 
 calls passed through to Asterisk to perform the PBX type 
 functionality ?

First of all, one has to ask why you need PBX functionality at all? As
this is an apartment building, won't the tennants be looking for PSTN
dial-tone, rather than local (PBX) dial-tone?

Assuming that there is something missing here...


You could treat this as a hospitality (hotel) type environment, but
would certainly have to allow for a lower station:trunk ratio. Still,
the thing to do would be to deploy channel banks (Adtran, Adit, etc.)
that would be aggregated into the number of E1 ports on your * box
required to handle the projected traffic. In other words, you will not
encounter a condition where every station will be in use at the same
time, so you don't need that many DS0's (channels, if you will) at the
PBX. 

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RE: [Asterisk-Users] Unbelievable...

2005-04-18 Thread Rusty Shackleford
 -Original Message-
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Rich Adamson
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Unbelievable...
 
 
 Having worked as a senior 
 manager in a technical organization, a large number of 
 tehcnical people simply do not comprehend some words (or read 
 other words into whatever they happen to be reading), or, 
 jump to conclusions based on their technical 
 knowledge that are unreasonable (contractually or otherwise).
 
 The wording is very obviously oriented toward those types, 
 and I'd bet a fair amount they _still_ receive calls that are 
 clearly answered on their web site.

I'm sure this is true. Users, which is to say CUSTOMERS can be
maddeningly clueless at times. However that is still no excuse for
bullying and threatening. Qwest and others have learned over the last
several years, and much to their dismay, that even simple indifference
to customer concerns will result in a wholesale exodus as soon as other
alternatives become available. Treating customers with the outright
contempt that LiveVoIP displays with the statement in question is,
again, staggering in it's short-sightedness.
 
 Regardless of what their web site says, they've provided me with the 
 best service of the half dozen itsp's that I've worked with 
 directly. And, I don't work for them or represent them.

My experience with them has been likewise positive, which proves that
they are at least capable of providing good service, on occasion. The
fact that some users are frustrated to the point of posting here in this
list in order to get the attention of the company's principals, SHOULD
strike those principals as a clanging alarm that something in their
customer service system is broken. Sadly, the lessons of Customer
Service 101 appear to have been lost on them. And that's a shame,
because as we both know, they are doing a largely good job, and it is in
everyone's interest (theirs and their cusomters', at least) that they
continue to do so.  

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RE: [Asterisk-Users] Unbelievable...

2005-04-17 Thread Rusty Shackleford
Unbelieavable, and utterly disgraceful. Anyone found responsible for
establishing such a policy would quickly find their ass on the street in
any organization that understands the first thing about customer
service. One doesn't build or protect a business by threatening and
bullying one's customers. If one is worried about the bad impression
that complainers are giving about the operation, figure out WHY they are
driven to such extremes and DO SOMETHING ABOUT IT. It isn't rocket
surgery. The principles of running an effective customer service
organization are well known and readily available to anyone. 

The mind boggles...

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 snacktime
 Sent: Sunday, April 17, 2005 2:38 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] Unbelievable...
 
 
 Sure sounds like a veiled threat to me.  Post something they 
 don't like and find your support ticket ignored or possibly 
 your account
 closed?   Oh well guess I won't be getting any support from livevoip
 anytime soon:)
 
 
 Straight from the network status page on their website...
 
 If you are working a trouble ticket with LiveVoip support 
 and start posting to mailing lists or newsgroups you are just 
 wasting your time. LiveVoip LLC will not respond to such 
 postings which in many cases are done to push support teams. 
 If anything it will slow your ticket or cause the case to be 
 closed. Our techs work hard for you! They are not going to 
 take abuse in any form. Posting to these lists is done by 
 some as a way of trying to obtain faster support or vent 
 frustrations. LiveVoip has a Zero interest in these actions 
 and will respond per our Terms  Conditions if required. Let 
 our people help you. That is what they get paid for. Are they 
 busy? Of course. Do they work long hours? Duh. Treat them 
 nice and Say Thanks. You will get further by being part of 
 solutions, not part of the problems.  

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RE: [Asterisk-Users] large analog to asterisk

2005-04-15 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 shane fowler
 Sent: Friday, April 15, 2005 10:10 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] large analog to asterisk

 600 analog connections.  Some rooms have 2-3 phones so as a 
 rough number i'm 
 saying 700 total.  I see where some people use the Adit 600 
 to do up to 48 
 analog connections that trunks over 2 T1 connections back to 
 asterisk but 
 for 700 phones thats 15 Adits with 30 T1'show in the 
 world would you do 
 that??  just several asterisk servers with 2-3 Adits per 
 server?  is there 
 any other way?  I'm open to suggestions.

Remember that in a hospitality environment, the volume of simultaneous
calls is typically quite low, given the number of stations in the
system.

You could use 600's with the CMG-02 cards to backhaul to asterisk via
MGCP. Asterisk's MGCP handling is not as robust as it might be, but it
may serve your needs.

Another option would be to bank on that high stations:calls ratio. In
other words, you'll never need to provide 700 DS0's directly into the
PBX. We spec'd a very similar (400 stations) hospitality system recently
using a slug of Adtran 624's hanging off of an Adtran 830 equipped with
5 quad T1/PRI cards. Careful planning and dial-plan design can keep most
inter-station traffic at the 830, with only those calls requiring trunk
or PBX feature access traversing a small number of T1's between the 830
and the PBX (asterisk).

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RE: [Asterisk-Users] Low cost box for hosting Asterisk and at least oneTDM400p

2005-04-11 Thread Rusty Shackleford
 Chuck Bunn
 Sent: Monday, April 11, 2005 9:38 AM
 To: Linux - PBX, Asterisk
 Subject: [Asterisk-Users] Low cost box for hosting Asterisk 
 and at least oneTDM400p
 Can anyone recommend a very low cost box that could support 
 Asterisk and 
 at least one (preferably two) TDM400p cards and cost less that $150 
 (preferably under $100). 

The short answer would be no, at least not with new parts. You will be
hard pressed to get a suitable mobo, CPU, RAM, NIC, HD, and case for
anywhere near $150. That said, the second-hand and surplus markets are
probably an excellent source for systems meeting your specs, but the
only recommendation one could possibly make is see what's out there or
Ebay.

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RE: [Asterisk-Users] Linksys PAP2 Dual Incoming Calls

2005-04-11 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 [EMAIL PROTECTED]
 Sent: Monday, April 11, 2005 3:37 PM
 To: Asterisk-Users@lists.digium.com
 Subject: [Asterisk-Users] Linksys PAP2 Dual Incoming Calls
 
 
 Hi List,
 Im facing  a strange problem using a linksys-pap2 (two ports) 
 ATA: I cant have two simultaneous incoming calls when i use 
 g729 codec, if i use g711
 (alaw) there is no problem, is this a know issue or am i 
 missing something?

Known issue.
Apparently, the PAP2's CPU doesn't have the horsepower to do two G.729
calls at once.

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RE: [Asterisk-Users] Detecting Downed SIP Phone

2005-04-04 Thread Rusty Shackleford
 John Goerzen
 Sent: Monday, April 04, 2005 6:06 PM
 Subject: [Asterisk-Users] Detecting Downed SIP Phone

 I recently encountered an odd situation: the network cable to 
 my SPA-841 got unplugged while it was in the midst of a call. 
  I got it re-plugged in about 30 seconds, and the phone 
 rebooted.  The phone showed no evidence of the previous call 
 in progress and worked like normal.
 
 Asterisk, on the other hand, believed the call was still in progress
 -- my outgoing line was still in use, and it showed up in the 
 show channels list.  I resorted to the soft hangup 
 command to terminate it.
 
 What could I do so that Asterisk would automatically 
 terminate a call in these situations?

Check out:
http://www.voip-info.org/wiki-Asterisk+sip+rtptimeout

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RE: [Asterisk-Users] Asterisk - Altigen

2005-04-03 Thread Rusty Shackleford

 -Original Message-
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Dan Perik
 Subject: [Asterisk-Users] Asterisk - Altigen
 
 
 Has anyone successfully tied together an Altigen system to an 
 Asterisk system using VoIP (ie. not using hardware (FXO/FXS 
 cards, etc.))?

My experience with the Altigen's IP stack is a bit dated, so take this
for what it's worth...

At the time I was working with it, their VOIP implementation was so bad,
that we abandoned it, and resorted to connecting spare analog ports to a
Multi-Tech VOIP gateway. This solution worked like a champ.

Even if Altigen's VOIP implemenation has gotten more solid, I'd
recommend against using it, if for no other reason than the fact that it
uses H.323. The H.323 support in Asterisk is spotty. In certain
configurations, it seems to work fine, but others, H.323 -- SIP, for
example, it seems to have issues.

If you have much time to spare, and you already have the VOIP licenses
for the Altigen, I guess you've got nothing to lose, but I wouldn't try
it under any other terms.

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RE: [Asterisk-Users] Webmin

2005-03-31 Thread Rusty Shackleford
Don't. It is broken.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Mike Hammett
 Sent: Thursday, March 31, 2005 3:26 PM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] Webmin
 
 
 How do I install the asterisk module for webmin? 
 ___

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RE: [Asterisk-Users] Problem compiling asterisk-addons

2005-03-23 Thread Rusty Shackleford

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Matthew Boehm
 Sent: Wednesday, March 23, 2005 12:12 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Problem compiling asterisk-addons
 
 
 Eric wrote:
  Hi,
 
  I am getting an error trying to compile the asterisk addons:
 
  cdr_addon_mysql.c:24:22: asterisk.h: No such file or directory
  make: *** [cdr_addon_mysql.o] Error 1
 
  Can anyone suggest something I could try?
 
 
 Are you actually installed asterisk? Do you have 
 /usr/include/asterisk/asterisk.h?

I seem to recall chasing this one before...

Eric, check to make sure that you have the mysql libraries (mysql-dev
package) installed. 

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RE: [Asterisk-Users] BroadVoice configuration changes for Outbound

2005-03-07 Thread Rusty Shackleford
Doing this with no notification whatsoever, let alone notification
sufficiently in advance of these changes, was stupid and careless. This
move probably broke a significant number of your customers' telephones
service. One can only guess at the impact that this careless move had on
your customer service department.

In the future, give some thought to planning such changes more
carefully, announcing them well in advance of implemenatation. 

I am satisfied enough with my BroadVoice service that I will overlook
this incident, but there are lots of other vendors out there. Surely, at
least one of them has more concern for their customers than BroadVoice
has demonstrated with this fiasco.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Dan Weber
 Sent: Saturday, March 05, 2005 9:13 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] BroadVoice configuration changes 
 for Outbound
 
 
 Today, We have added INVITE Authentication.  This seems to 
 bring a large 
 amount of problems to people in the way since they can't make 
 outbound 
 calls.  Here's what needs to be done.  You need to add three 
 variables to 
 your peers or friends, username, authuser, and secret.
 
 username=phonenumber
 authuser=phonenumber
 secret=registration password
 
 Dan
 
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[Asterisk-Users] E100P to Valiant E1-PRI GSM gateway

2005-02-25 Thread Rusty Shackleford
Looking for zaptel/zapata configuration parameters to successfully
communicate with a Valiant GSM gateway as above.
Surely someone has done this?

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RE: [Asterisk-Users] High capacity voicemail

2005-02-24 Thread Rusty Shackleford
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of izo
 Sent: Thursday, February 24, 2005 5:12 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] High capacity voicemail
 
 
 Hi,
 Does anybody has experience with high capacity PSTN voicemail 
 and asterisk, running more then 5k mailboxes for PSTN users ? 
 How many mailboxes can I serve with 4xE1 card if we assume 
 that we have enough harddrive capacity. What would be server 
 requirements. Would the CPU load be the same when storing 
 voicemails in gsm format as compresing to gsm for ip calls ? 
 Any hints would be greatly appreciated

Given the hardware requirements documented here:
http://www.digium.com/index.php?menu=faq#General_10

you'd probably want a very stout dual Xeon machine. Forget using ATA 
hard drives. You'll want to be shopping for a storage solution that
has as little impact on CPU resources as possible.

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