Re: [Asterisk-Users] Asterisk as Front-End for Artisoft Televantage 6
On Mon, 2 Aug 2004 12:54:59 -0700, Alain Bautista [EMAIL PROTECTED] wrote: Anyone had experience 'marrying' the two? We had setup * to front end Artisoft's Televantage. It works with some issues need to be resolved: - Inbound calls could not properly handled and routed by Televantage's Call Classifier. It goes directly to the Televantage's default auto Some more information on how the two systems are connected would help are you using PRI, T1, Analogue etc... Jason ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Asterisk as Front-End for Artisoft Televantage 6
Anyone had experience 'marrying' the two? We had setup * to front end Artisoft's Televantage. It works with some issues need to be resolved: - Inbound calls could not properly handled and routed by Televantage's Call Classifier. It goes directly to the Televantage's default auto attendant. Correct digits not being passed by * to Televantege? - The caller's Caller ID does not appear on Televantage's Viewpoint/Call Monitor - Televantage Viewpoint/Call Monitor does not display and monitor all other incoming calls from the same queue. It can only display the active call of the agent. Additional questions: Can asterisk classify calls based on the DID? DNIS? How about having multiple 800 numbers tied to 1 DID number? How is this implemented. Sorry for what seems to be a no-brainer questions. I'm new to this. All inputs are appreciated. Thanks! ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
