Do not define any members in the queues.conf. Instead have them login to
the queue using the AddQueueMember application. If there is no one logged
into the queue when a call comes in, it will go to the priority in the
context. Hope this helps.
B. J.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jan Baumann
Sent: Thursday, January 22, 2004 5:05
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Call Queue with no agents - Congestion or
voicebox instead of MOH?
Hi all,
I have successfully set up a call queue with agents and agentCallbackLogin.
Works fine, but if no agent is logged in incoming callers get
music-on-hold forever (or until some timeout).
Is it possible to play congestion tone without answering the call (and
thus causing costs to PSTN callers) or send them to unvailable-mailbox
directly to leave a message if no agents are logged into the queue?
Thanks and best regards,
Jan
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