RE: [Asterisk-Users] Polycom FW
Not sure if anyone has mentioned this already (sometimes I don't get some of the messages for some reason), but I got firmware for my 601's from this site: http://www.freedomphones.net/polycom/files/ -Original Message- From: Bill Michaelson [mailto:[EMAIL PROTECTED] Sent: Thursday, January 19, 2006 4:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Polycom FW Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Polycom FW
We purchased our phones through Alliance Systems, a Polycom certified reseller. Getting firmware was difficult, and they where very unresponsive, probably because we didn't pay them additional money for a support contract. Such is life. -Original Message- From: The VoIP Connection [mailto:[EMAIL PROTECTED] Sent: Thursday, January 19, 2006 8:39 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Polycom FW Bill, If you purchased your phones from a certified reseller they should be able to get you these files. If you didn't, contact me off-list. I can help you. -Mike Michael Crown Managing Partner www.thevoipconnection.com 321.989.6728 ext. 611 sip:[EMAIL PROTECTED] -Original Message- From: Bill Michaelson [mailto:[EMAIL PROTECTED] Sent: Thursday, January 19, 2006 4:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Polycom FW Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Polycom FW
www.emplifyhr.com/pcom Douglas Garstang wrote: We purchased our phones through Alliance Systems, a Polycom certified reseller. Getting firmware was difficult, and they where very unresponsive, probably because we didn't pay them additional money for a support contract. Such is life. -Original Message- From: The VoIP Connection [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 8:39 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Polycom FW Bill, If you purchased your phones from a certified reseller they should be able to get you these files. If you didn't, contact me off-list. I can help you. -Mike Michael Crown Managing Partner www.thevoipconnection.com 321.989.6728 ext. 611 sip:[EMAIL PROTECTED] -Original Message- From: Bill Michaelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 4:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Polycom FW Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Polycom FW
That's really old SIP software. -Original Message-From: Adam Dobrin [mailto:[EMAIL PROTECTED]Sent: Friday, January 20, 2006 10:33 AMTo: Asterisk Users Mailing List - Non-Commercial DiscussionCc: [EMAIL PROTECTED]Subject: Re: [Asterisk-Users] Polycom FWwww.emplifyhr.com/pcomDouglas Garstang wrote: We purchased our phones through Alliance Systems, a Polycom certified reseller. Getting firmware was difficult, and they where very unresponsive, probably because we didn't pay them additional money for a support contract. Such is life. -Original Message- From: The VoIP Connection [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 8:39 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Polycom FW Bill, If you purchased your phones from a certified reseller they should be able to get you these files. If you didn't, contact me off-list. I can help you. -Mike Michael Crown Managing Partner www.thevoipconnection.com 321.989.6728 ext. 611 sip:[EMAIL PROTECTED] -Original Message- From: Bill Michaelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 4:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Polycom FW Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Polycom FW
what are you talking about?http://www.polycom.com/resource_center/0,1454,pw-6812-12612,FF.html--AdamM.DobrinQuidquidlatinedictumsit,altumsonatur.- Original Message -From: Douglas Garstang [EMAIL PROTECTED]To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.comCc: [EMAIL PROTECTED]Sent: Fri 20 Jan 2006 01:36:12 PM ESTSubject: RE: [Asterisk-Users] Polycom FW That's really old SIP software. -Original Message-From: Adam Dobrin [mailto:[EMAIL PROTECTED]Sent: Friday, January 20, 2006 10:33 AMTo: Asterisk Users Mailing List - Non-Commercial DiscussionCc: [EMAIL PROTECTED]Subject: Re: [Asterisk-Users] Polycom FWwww.emplifyhr.com/pcomDouglas Garstang wrote: We purchased our phones through Alliance Systems, a Polycom certified reseller. Getting firmware was difficult, and they where very unresponsive, probably because we didn't pay them additional money for a support contract. Such is life.-Original Message-From: The VoIP Connection [mailto:[EMAIL PROTECTED]]Sent: Thursday, January 19, 2006 8:39 PMTo: 'Asterisk Users Mailing List - Non-Commercial Discussion'Subject: RE: [Asterisk-Users] Polycom FWBill,If you purchased your phones from a certified reseller they should be ableto get you these files. If you didn't, contact me off-list. I can help you.-Mike Michael CrownManaging Partnerwww.thevoipconnection.com 321.989.6728 ext. 611 sip:[EMAIL PROTECTED] -Original Message-From: Bill Michaelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 4:13 PMTo: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: [Asterisk-Users] Polycom FWAnyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Polycom FW
I have 1.6 something or other. You have 1.3 on the site. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam M. DobrinSent: Friday, January 20, 2006 1:38 PMTo: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: [Asterisk-Users] Polycom FW what are you talking about?http://www.polycom.com/resource_center/0,1454,pw-6812-12612,FF.html--AdamM.DobrinQuidquidlatinedictumsit,altumsonatur.- Original Message -From: Douglas Garstang [EMAIL PROTECTED]To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.comCc: [EMAIL PROTECTED]Sent: Fri 20 Jan 2006 01:36:12 PM ESTSubject: RE: [Asterisk-Users] Polycom FW That's really old SIP software. -Original Message-From: Adam Dobrin [mailto:[EMAIL PROTECTED]Sent: Friday, January 20, 2006 10:33 AMTo: Asterisk Users Mailing List - Non-Commercial DiscussionCc: [EMAIL PROTECTED]Subject: Re: [Asterisk-Users] Polycom FWwww.emplifyhr.com/pcomDouglas Garstang wrote: We purchased our phones through Alliance Systems, a Polycom certified reseller. Getting firmware was difficult, and they where very unresponsive, probably because we didn't pay them additional money for a support contract. Such is life.-Original Message-From: The VoIP Connection [mailto:[EMAIL PROTECTED]]Sent: Thursday, January 19, 2006 8:39 PMTo: 'Asterisk Users Mailing List - Non-Commercial Discussion'Subject: RE: [Asterisk-Users] Polycom FWBill,If you purchased your phones from a certified reseller they should be ableto get you these files. If you didn't, contact me off-list. I can help you.-Mike Michael CrownManaging Partnerwww.thevoipconnection.com 321.989.6728 ext. 611 sip:[EMAIL PROTECTED] -Original Message-From: Bill Michaelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 4:13 PMTo: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: [Asterisk-Users] Polycom FWAnyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Polycom FW
i have all the versions up to 1.5.2.. read much? :)wanna send me 1.6.3?--AdamM.DobrinQuidquidlatinedictumsit,altumsonatur.- Original Message -From: Alexander Lopez [EMAIL PROTECTED]To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.comSent: Fri 20 Jan 2006 02:01:43 PM ESTSubject: RE: [Asterisk-Users] Polycom FW I have 1.6 something or other. You have 1.3 on the site. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam M. DobrinSent: Friday, January 20, 2006 1:38 PMTo: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: [Asterisk-Users] Polycom FW what are you talking about?http://www.polycom.com/resource_center/0,1454,pw-6812-12612,FF.html--AdamM.DobrinQuidquidlatinedictumsit,altumsonatur.- Original Message -From: Douglas Garstang [EMAIL PROTECTED]To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.comCc: [EMAIL PROTECTED]Sent: Fri 20 Jan 2006 01:36:12 PM ESTSubject: RE: [Asterisk-Users] Polycom FW That's really old SIP software. -Original Message-From: Adam Dobrin [mailto:[EMAIL PROTECTED]Sent: Friday, January 20, 2006 10:33 AMTo: Asterisk Users Mailing List - Non-Commercial DiscussionCc: [EMAIL PROTECTED]Subject: Re: [Asterisk-Users] Polycom FWwww.emplifyhr.com/pcomDouglas Garstang wrote: We purchased our phones through Alliance Systems, a Polycom certified reseller. Getting firmware was difficult, and they where very unresponsive, probably because we didn't pay them additional money for a support contract. Such is life.-Original Message-From: The VoIP Connection [mailto:[EMAIL PROTECTED]]Sent: Thursday, January 19, 2006 8:39 PMTo: 'Asterisk Users Mailing List - Non-Commercial Discussion'Subject: RE: [Asterisk-Users] Polycom FWBill,If you purchased your phones from a certified reseller they should be ableto get you these files. If you didn't, contact me off-list. I can help you.-Mike Michael CrownManaging Partnerwww.thevoipconnection.com 321.989.6728 ext. 611 sip:[EMAIL PROTECTED] -Original Message-From: Bill Michaelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 4:13 PMTo: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: [Asterisk-Users] Polycom FWAnyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Polycom FW
Thank you to all who responded to my inquiry below. As explained by a few people, Polycom has a policy of withholding current firmware releases from users, thus forcing them to contact "authorized" resellers for support should they need this code. Similar to another reported experience, I attempted to contact the reseller from whom I purchased this telephone, but was unable to penetrate the screening process because I had not purchased a support contract at additional cost. So I was sitting with a one day old phone that had become a paperweight, and the other sources that *-users list correspondents had kindly referred me to were just not working for me. Perhaps I was doing something wrong. Having painlessly downloaded and used FW from other manufacturers' web sites in the past, I found this predicament exasperating. I contacted another reseller and agreed to purchase another Polycom model if they agreed to provide me with current firmware. After placing an order, I was given ftp access to a site for obtaining the material. Minutes later, I had restored the phone to working order. The sales rep at the second reseller explained that Polycom has this policy in order to "strengthen the reseller channel" which I thought was rather ironic. Well, he did make a sale, I suppose, but it felt like blackmail to this customer. I'm not terribly impressed by the second reseller, and I'm soured on the first. While I have no objection to paying for any kind of support, it does seem that the deliberate creation of impediments such as this do not enhance the image of Polycom, up and down the distribution channel. But of course, that is their privilege. As I stated, I like the phone, and it compares very favorably to others I'm evaluating. However, if all other things were equal (and they could become so with just some firmware improvements), this nonsense will drive me into the arms of a competing manufacturer in a heartbeat. It's needless grief to put your customers through, and that's just stupid, in my opinion. -Original Message- From: Bill Michaelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 19, 2006 4:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Polycom FW Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Polycom FW
Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Polycom FW
Polycom are analy retentive when it comes to this. You should be able to get the older versions on their web site though. Doug. -Original Message- From: Bill Michaelson [mailto:[EMAIL PROTECTED] Sent: Thursday, January 19, 2006 2:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Polycom FW Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Polycom FW
The link on the Polycom phones page on the wiki gave me the url http://www.krisk.org/asterisk/pcom/ -- and this was an _excellent_ starting place for my configs. Moj Bill Michaelson wrote: Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Mojo [EMAIL PROTECTED] Office Manger, Horan Company, LLC (907) 747- x112 ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Polycom FW
Bill, If you purchased your phones from a certified reseller they should be able to get you these files. If you didn't, contact me off-list. I can help you. -Mike Michael Crown Managing Partner www.thevoipconnection.com 321.989.6728 ext. 611 sip:[EMAIL PROTECTED] -Original Message- From: Bill Michaelson [mailto:[EMAIL PROTECTED] Sent: Thursday, January 19, 2006 4:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Polycom FW Anyone know how to obtain firmware and starter .cfg files for Polycom phones? Despite registering at the Polycom web site, I can't locate this stuff. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
