RE: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-07 Thread Ian D. Wlloughby
 
Asterisk and it works fine untill the following
situation:

- one of the telco lines occasionally becomes mute after call is
completed, would not provide dial tone, (not sure about ringing on that
line) - both via old and new PBX.
- zap show channel n would show that line as 'Offhook', though no
telephone is off hook.

If physical line would be unplugged from TDM card, the line would
become normal again.

The offhook in Zap Show Channels is only for FXS cards


Sorry, if it is a well known problem, but I did not find any specific
information yet.. Please answer two questions:

 - is it really bad to have parallel connection on TDM400P FXO lines to
an additional telephone equipment, does it prevent TDM400P to detect
Offhook/Onhook correctly?

I have equipment in parallel with no problems, which version of Asterisk
are you running
Which country are you in? 
Are you using CallerID facilities if so what signalling/method are you
using?


 - will the problems go away when parallel lines would be disconnected
(legacy PBX shut down)?

As you may understand the office personnel has anxiety that this may be
a bad Asterisk setup / bad TDM card etc (which I am sure so far that it
is not).

Maybe but as I say I have not seen such problems. Did lines mute before
Asterisk?

Regards
Ian

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Re: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-07 Thread Andrei (MPI)
My problem with TDM400 was bad FXO module. Now got a replacement from 
Digium. So far it works fine.
I continue to have occasional loud noise when dialing out, even after 
Didigum support installed a patch for wctdm driver on my server.
I have scheduled restarts of Asterisk and reload of wctdm/zaptel from 
crontab to prevent that situation. It helps.

Ian D. Wlloughby wrote:
The offhook in Zap Show Channels is only for FXS cards
 

Already figured so.
I have equipment in parallel with no problems, which version of Asterisk
are you running
 

Asteriskzaptel is now latest from CVS. (tried with 1.0 and 1.0-stable 
with same results).

Which country are you in? 
 

I am in US.
I would be grateful if anybody could tell me what I should tell Verizon 
so they would enable disconnect supervision for my lines. Apparently 
remote hangup notification or disconnect supervision or calling 
party control is NOT the magic phrase for them. They treat me like I do 
not know what I am talking about (which apparently is true, though they 
might be more helpful).

Thank you,
Andrei
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Re: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-06 Thread Andrei (MPI)
Richard Scobie wrote:
Rich Adamson wrote:
The tdm card does have some unusual issues that appear to be driver
oriented, but there are lots of folks using the card in production.

Usually in situations where the client knows how to and tolerates 
having to reload drivers and/or reboot his PBX periodically...
Even if the client knows that, even if he/she would build a cron with 
asterisk -rx stop; rmmod wctdm etc.. Imagine if that would be happening 
in the middle of the day.. breaking all phone conversations...

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Re: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-06 Thread Rich Adamson
 Thank you for your  answer. Now I've figured that one of the FXO modules 
 on the card may be defective. Whenever I plug in telco line in it - that 
 line will be like shortened (if you pick up parallel telephone, the dial 
 tone will be heard weaker than usually). So the FXO module is always in 
 Offhook state, unable to dial out, unable to detect rings. Reboot and 
 Power off/Power on did not help. Any suggestions? Might be just my 
 luck.. just my luck.

If you're sure that jack is a fxo module, then I'd call digium support.



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Re: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-04 Thread Rich Adamson
Inline...

 I am preparing to roll out Asterisk setup with TDM400P, 4 FXO modules in 
 a small office. Asterisk will replace legacy system (4 telco lines, 8 
 extensions PBX), but before the new system and ip phones would be 
 installed, the legacy system is still in use. The four telco lines are 
 now connected in parallel both to legacy PBX and the 4 FXO modules in 
 TDM400P. Asterisk is configured not to pick up any incoming calls.
 
snip

 I am dialing out via Asterisk and it works fine untill the following 
 situation:
 
 - one of the telco lines occasionally becomes mute after call is 
 completed, would not provide dial tone, (not sure about ringing on that 
 line) - both via old and new PBX.
 - zap show channel n would show that line as 'Offhook', though no 
 telephone is off hook.
 
 If physical line would be unplugged from TDM card, the line would become 
 normal again.

Others have posted similar type issues relative to the TDM400P card.
Not sure if that issue has been addressed in code or not. I'm not seeing
that problem with current cvs head.

 Sorry, if it is a well known problem, but I did not find any specific 
 information yet.. Please answer two questions:
 
  - is it really bad to have parallel connection on TDM400P FXO lines to 
 an additional telephone equipment, does it prevent TDM400P to detect 
 Offhook/Onhook correctly?
  - will the problems go away when parallel lines would be disconnected 
 (legacy PBX shut down)?

In very general terms, no its not a problem. It certainly can be a problem
when, as an example only, the legacy pbx is actually using a line and *
attempts to use the same line. (eg, * is not going to check to see if
dialtone or voice is present before dialing.) Same in reverse; if * has
a line in use, will the legacy pbx detect that before dialing?
 
The 3050 chip on the TDM fxo module has the capability of sensing whether 
another analog device on the pstn is off hook (ie, much lower line voltage),
but I'm 80% sure that flag is not currently handled by the tdm drivers, etc.

 As you may understand the office personnel has anxiety that this may be 
 a bad Asterisk setup / bad TDM card etc (which I am sure so far that it 
 is not).

Sounds like you really need to go through a pre-cutover test plan without
the legacy pbx attached to validate your config, etc.

The tdm card does have some unusual issues that appear to be driver
oriented, but there are lots of folks using the card in production.


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Re: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-04 Thread rodrigo Benavides
Andrei :
In zapata.confyou must activate the following lines

busydetect=yes

busycount=4


regards


Rodrigo




- Original Message - 
From: Andrei (MPI) [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion
[EMAIL PROTECTED]
Sent: Saturday, December 04, 2004 4:57 AM
Subject: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing
or incoming call / line is parallel with other telephone equipment


 Hi,

 I am preparing to roll out Asterisk setup with TDM400P, 4 FXO modules in
 a small office. Asterisk will replace legacy system (4 telco lines, 8
 extensions PBX), but before the new system and ip phones would be
 installed, the legacy system is still in use. The four telco lines are
 now connected in parallel both to legacy PBX and the 4 FXO modules in
 TDM400P. Asterisk is configured not to pick up any incoming calls.

 zapata.conf:

 signalling=fxs_ks
 musiconhold=default
 languages=en
 context=inbound-analog
 group = 1
 channel = 1-4

 zaptel.conf:

 loadzone = us
 defaultzone=us

 fxsks=1-4

 I am dialing out via Asterisk and it works fine untill the following
 situation:

 - one of the telco lines occasionally becomes mute after call is
 completed, would not provide dial tone, (not sure about ringing on that
 line) - both via old and new PBX.
 - zap show channel n would show that line as 'Offhook', though no
 telephone is off hook.

 If physical line would be unplugged from TDM card, the line would become
 normal again.

 Sorry, if it is a well known problem, but I did not find any specific
 information yet.. Please answer two questions:

  - is it really bad to have parallel connection on TDM400P FXO lines to
 an additional telephone equipment, does it prevent TDM400P to detect
 Offhook/Onhook correctly?
  - will the problems go away when parallel lines would be disconnected
 (legacy PBX shut down)?

 As you may understand the office personnel has anxiety that this may be
 a bad Asterisk setup / bad TDM card etc (which I am sure so far that it
 is not).

 Please help.

 Sincerely,
 Andrei


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Re: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-04 Thread Andrei (MPI)
Rich Adamson wrote:
Inline...
snip
 

Rich,
Thank you for your  answer. Now I've figured that one of the FXO modules 
on the card may be defective. Whenever I plug in telco line in it - that 
line will be like shortened (if you pick up parallel telephone, the dial 
tone will be heard weaker than usually). So the FXO module is always in 
Offhook state, unable to dial out, unable to detect rings. Reboot and 
Power off/Power on did not help. Any suggestions? Might be just my 
luck.. just my luck.

Sincerely,
Andrei
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Re: [Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-04 Thread Richard Scobie

Rich Adamson wrote:
The tdm card does have some unusual issues that appear to be driver
oriented, but there are lots of folks using the card in production.
Usually in situations where the client knows how to and tolerates having 
to reload drivers and/or reboot his PBX periodically...

Regards,
Richard
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[Asterisk-Users] TDM400P FXO channel remains Offhook after outoing or incoming call / line is parallel with other telephone equipment

2004-12-03 Thread Andrei (MPI)
Hi,
I am preparing to roll out Asterisk setup with TDM400P, 4 FXO modules in 
a small office. Asterisk will replace legacy system (4 telco lines, 8 
extensions PBX), but before the new system and ip phones would be 
installed, the legacy system is still in use. The four telco lines are 
now connected in parallel both to legacy PBX and the 4 FXO modules in 
TDM400P. Asterisk is configured not to pick up any incoming calls.

zapata.conf:
signalling=fxs_ks
musiconhold=default
languages=en
context=inbound-analog
group = 1
channel = 1-4
zaptel.conf:
loadzone = us
defaultzone=us
fxsks=1-4
I am dialing out via Asterisk and it works fine untill the following 
situation:

- one of the telco lines occasionally becomes mute after call is 
completed, would not provide dial tone, (not sure about ringing on that 
line) - both via old and new PBX.
- zap show channel n would show that line as 'Offhook', though no 
telephone is off hook.

If physical line would be unplugged from TDM card, the line would become 
normal again.

Sorry, if it is a well known problem, but I did not find any specific 
information yet.. Please answer two questions:

- is it really bad to have parallel connection on TDM400P FXO lines to 
an additional telephone equipment, does it prevent TDM400P to detect 
Offhook/Onhook correctly?
- will the problems go away when parallel lines would be disconnected 
(legacy PBX shut down)?

As you may understand the office personnel has anxiety that this may be 
a bad Asterisk setup / bad TDM card etc (which I am sure so far that it 
is not).

Please help.
Sincerely,
Andrei
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