Re: [Asterisk-Users] UK experts only. BT Outgoing caller ID not showing

2006-05-27 Thread Paul Redstone
Hi guys

Thanks for help on this so far. There was no typo - old exchange was System X 
and new one System Y.

Also caller ID is enabled on the new DDI range so we get incoming caller ID.

BT are looking at this - the guys I talked to is being very helpful and has 
referred this to a colleague (why do we find this so surprising in the UK - BT 
helpful!).

Paul Redstone
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Re: [Asterisk-Users] UK experts only. BT Outgoing caller ID not showing

2006-05-27 Thread Faris Raouf

Paul Redstone wrote:

Hi guys

Thanks for help on this so far. There was no typo - old exchange was System X 
and new one System Y.


Also caller ID is enabled on the new DDI range so we get incoming caller ID.

BT are looking at this - the guys I talked to is being very helpful and has 
referred this to a colleague (why do we find this so surprising in the UK - BT 
helpful!).


Paul Redstone
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This may be a red herring, but worth a punt...

If you have a look at the BT website they have two CLI type options on 
ISDN. There is COLP (Connected Line Identity Presentation) and CLIP 
(Calling Line Identification Presentation).


Way back in the mists of time I remember investigating COLP but I can't 
remember what the heck it turned out to be, nor if I decided if I 
actually needed it or not :-)


Faris.

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[Asterisk-Users] UK experts only. BT Outgoing caller ID not showing

2006-05-26 Thread Paul Redstone
Hi

Just moved offices in the UK and moved our Asterisk box from old one to new 
one. Using idefisk softphones, Junghanns quadbri card for ISDN 2e interfaces.
At both offices we had one standard number and a DDI range, routed with 
Asterisk. 
We'd set up the configuration so each idefisk set its own caller ID which then 
got sent by the extensions.conf script. Worked fine at old place but in new 
place the only number which is received is the central switchboard number. The 
conf files are unchanged except for the obvious number changes but nothing I 
can do sets the outgoing caller id. We're using the same version of idefisk and 
the same version of asterisk (1.2.4-bri stuffed).

I found a wiki which said that the DDI numbers we want as caller IDs need to be 
flagged as allowed CallerID number - this is done by BT - but BT do not seem to 
understand this.

Also our old local exchange was a System X but the new one is System Y.

Anyone any ideas on this?

Paul
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Re: [Asterisk-Users] UK experts only. BT Outgoing caller ID not showing

2006-05-26 Thread Julian Lyndon-Smith
We had a problem like this until BT enabled callerid (an optional 
extra) on the line.


Julian.

Paul Redstone wrote:

Hi

Just moved offices in the UK and moved our Asterisk box from old one to new 
one. Using idefisk softphones, Junghanns quadbri card for ISDN 2e interfaces.
At both offices we had one standard number and a DDI range, routed with 
Asterisk. 
We'd set up the configuration so each idefisk set its own caller ID which then 
got sent by the extensions.conf script. Worked fine at old place but in new 
place the only number which is received is the central switchboard number. The 
conf files are unchanged except for the obvious number changes but nothing I 
can do sets the outgoing caller id. We're using the same version of idefisk and 
the same version of asterisk (1.2.4-bri stuffed).


I found a wiki which said that the DDI numbers we want as caller IDs need to be 
flagged as allowed CallerID number - this is done by BT - but BT do not seem to 
understand this.


Also our old local exchange was a System X but the new one is System Y.

Anyone any ideas on this?

Paul
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Re: [Asterisk-Users] UK experts only. BT Outgoing caller ID not showing

2006-05-26 Thread Steve Kennedy
On Fri, May 26, 2006 at 04:58:34PM +0100, Paul Redstone wrote:

[snip]
 I found a wiki which said that the DDI numbers we want as caller IDs need to 
 be 
 flagged as allowed CallerID number - this is done by BT - but BT do not seem 
 to 
 understand this.
 Also our old local exchange was a System X but the new one is System Y.
 Anyone any ideas on this?

Err System Y ? System X is a Marconi switch, I didn't think they made a
Y variant, but hey maybe they do.

It's almost certainly set-up in the BT end. Usually you can only set
your CLI to a number or range of numbers that have been allocated to the
line. If BT have set the line to only allow a single number, that's all
you'll ever get. Speak to someone knowledgable if you can at BT or
report it as a fault.


Steve

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Re: [Asterisk-Users] UK experts only. BT Outgoing caller ID not showing

2006-05-26 Thread gARetH baBB
On Fri, 26 May 2006, Steve Kennedy wrote:

 Err System Y ? System X is a Marconi switch, I didn't think they made a
 Y variant, but hey maybe they do.

System Y is/was a common synonym for AXE10.
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