[asterisk-users] Queue application in Asterisk 1.6
Hi, Can anyone tell me how to specify subroutine call with arguments in the Asterisk 1.6 Queue application? Documentation does not mention what is the syntax for specifying the subroutine with arguments. Thanks ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue application in Asterisk 1.6
Bandino Jurumai wrote: Can anyone tell me how to specify subroutine call with arguments in the Asterisk 1.6 Queue application? Documentation does not mention what is the syntax for specifying the subroutine with arguments. If that functionality exists... try using ^ for the separator: Queue(,,,mySubroutine^ARG1^ARG2) Not sure if that functionality is supported, but that's how it works in Dial() Leif! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Queue application strategy
I am using rrmemory for my queues. I have noticed that the application will only distribute or dial one number at a time. Is there a different strategy that will allow the queue to distribute more than one call at a time? I don't want to use ringall because that would tie up thirteen of my trunks every time it tried to distribute a call. Any thoughts? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue application strategy
If you are using Asterisk 1.4 you should look at the autofill configuration option in queues.conf. For versions prior to that, I'm not sure there is a solution. On 4/4/07, Jordan Novak [EMAIL PROTECTED] wrote: I am using rrmemory for my queues. I have noticed that the application will only distribute or dial one number at a time. Is there a different strategy that will allow the queue to distribute more than one call at a time? I don't want to use ringall because that would tie up thirteen of my trunks every time it tried to distribute a call. Any thoughts? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Queue application problem
Hi, I've posted this problem before, but no response. I'm using iaxcomm for agents, and sometimes when there are agents waitng, incomming calls are not connected to agents for 20~30 seconds. In that case one agent is displayed in Ringing state. How can i avoid this situation? Any response is highly appreciated. Thanks. queue.conf -- [general] ;monitor-format = gsm [default] timeout = 4 maxlen = 0 music=default [que1] leavewhenempty=no music=default strategy=leastrecent joinempty=yes eventwhencalled=yes retry=1 CLI shoq eueues -- que1 has 12 calls (max unlimited) in 'leastrecent' strategy (32s holdtime), W:0, C:883, A:411, SL:0.0% within 0s Members: IAX2/agent05 (dynamic) (Not in use) has taken no calls yet IAX2/agent11 (dynamic) (Not in use) has taken no calls yet IAX2/agent23 (dynamic) (Not in use) has taken no calls yet IAX2/agent16 (dynamic) (Not in use) has taken no calls yet IAX2/agent09 (dynamic) (Not in use) has taken no calls yet IAX2/agent06 (dynamic) (Not in use) has taken no calls yet IAX2/agent12 (dynamic) (Not in use) has taken 1 calls (last was 44 secs ago) IAX2/agent15 (dynamic) (Ringing) has taken no calls yet Callers: 1. Zap/38-1 (wait: 1:32, prio: 1) 2. Zap/49-1 (wait: 0:51, prio: 1) 3. Zap/51-1 (wait: 0:47, prio: 1) 4. Zap/52-1 (wait: 0:40, prio: 1) 5. Zap/39-1 (wait: 0:28, prio: 1) 6. Zap/41-1 (wait: 0:21, prio: 1) 7. Zap/53-1 (wait: 0:19, prio: 1) 8. Zap/54-1 (wait: 0:16, prio: 1) 9. Zap/43-1 (wait: 0:05, prio: 1) 10. Zap/55-1 (wait: 0:05, prio: 1) 11. Zap/44-1 (wait: 0:04, prio: 1) 12. Zap/58-1 (wait: 0:04, prio: 1) iax.conf -- [general] port=5036 disallow=all allow=alaw jitterbuffer=yes maxjitterbuffer=300 maxexccessbuffer=50 tos=0x04 qualify=no [agent00] type=friend username=agent00 secret=agent00 context=agent host=dynamic notransfer=yes __ Yahoo! Mail - PC Magazine Editors' Choice 2005 http://mail.yahoo.com ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] queue application
Hi, Im working on a call center application where callers input some information and get transferred to an attendant, or waits in a queue until one is available. The operator is using a PC-based system that needs to have access to the information previously input by the caller. I was thinking about making * write some control info somewhere and then make the application get it through samba/file sharing. Any other insights? Also, how to make this work if the call is queued? Best regards, PHM
Re: [Asterisk-Users] queue application
Paulo Mannheimer wrote:
Hi,
Im working on a call center application where callers input some
information and get transferred to an attendant, or waits in a queue
until one is available. The operator is using a PC-based system that
needs to have access to the information previously input by the
caller. I was thinking about making * write some control info
somewhere and then make the application get it through samba/file sharing.
Any other insights? Also, how to make this work if the call is queued?
Best regards,
PHM
If your operators can use Gnophone, then all you need is to append an
URL to the Dial or Queue application.
exten =
1,1,Queue(queue,tH,http://shuttle.esoft.pf/cgi-bin/crm.pl?code=${CODE})
Then when the operator picks up the call, the URL is automatically
pushed to is Gnophone browser.
--
Jean-Denis Girard
Essential Software - Ingnierie Informatique
Solutions Linux Open Source en Polynsie franaise
http://www.esoft.pf/
Tl: (689) 54 12 95
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