Re: [asterisk-users] salesforce opencti

[Tahir Almas]

We have successfully integrated  Asterisk based autodialer ICTBroadcast
with Salesforce CRM
http://ictbroadcast.com/Integeration-of-ICTBRoadcast-auto-dialer-with-SalesForce-CRM-to-run-Voice-Broadcasting-campaigns-directly-from-Salesforce-CRM
.

Regards
*Tahir Almas*

Managing Partner
ICT Innovations
http://www.ictinnovations.com
Leveraging open source in ICT


On Tue, Nov 13, 2012 at 6:57 PM Marek Cervenka  wrote:

> hello,
>
> do you have someone connector to salesforce?
> http://wiki.developerforce.com/page/Open_CTI
>
> i need it for Mac OS X (the web/javascript way, not the old CTI Adapter
> way)
>
> i'm using Asterisk 1.8
>
> thanks
>
> --
> ---
> Marek Cervenka
> ===
>
>
>
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[asterisk-users] salesforce opencti

[Marek Cervenka]

hello,

do you have someone connector to salesforce?
http://wiki.developerforce.com/page/Open_CTI

i need it for Mac OS X (the web/javascript way, not the old CTI Adapter way)

i'm using Asterisk 1.8

thanks

--
---
Marek Cervenka
===



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[Asterisk-Users] salesforce

[Dean Collins]

Interesting discovery on the salesforce appexchange

https://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=MF3fid=a033000NIcAAAW








 
  
  
  
  
  
  
 





 
  
  
  
  
  
   

FEATURES

   
   

VoIP w/integrated
PBX/ACD/Contact Center: Call routing, with screen pop, that distributes
sales/support phone and IM inquiries to agents.
Desktop and
Browser Share: Presentation and collaboration tools that allow you to
share, push, and whiteboard with co-workers and customers.
Reporting and
Analytics: Real-time call monitoring, voice and IM recording. Real time
call detail and billing information.

   
  
  
  
   

RESOURCES

   
   

Worksmart Presentation

   
   

Worksmart
Data Sheet 

   
   

Worksmart Customization Guide 

   
  
  
  
   

PRICING

   
   

Worksmart is
available in Pro, Office or Enterprise
versions to salesforce.com subscribers starting at $20 per user/month
Please contact us
at [EMAIL PROTECTED] or call
800.805.0558 x1 for more information
Pricing is also
available at http://www.worksmartcentral.com

   
  
  
  
   

DESCRIPTION

   
   


Pandora
Networks Worksmart eliminates the need for non-compatible and point
telephony, messaging and collaboration solutions. Our all-in-one
communications service includes an integrated PBX, ACD, VoIP, video,
messaging and collaboration services that are now enabling real time
communication from within the Salesforce.com service. 

The desktop application integrates hunt groups, presence, soft phone,
private IM, and even secure access to AOL, Yahoo, and MSN IM networks. The
Web Dashboard provides account, user and phone number provisioning,
real-time billing, account management, and end user control. 

Subscribers can now login to their Salesforce.com and Worksmart accounts
via single sign providing one source for CRM data AND access to
communication services and records such as call detail records, IM
conversation archives and voicemail. Inbound calls trigger a screen pop or
caller ID that presents the corresponding contact and account information
while outbound calls can be made via click to dial from within a contact or
account record. In addition, IM conversations are automatically archived
and all inbound and outbound calls are time stamped and logged. 

   
  
  
  
 










Looks like a great customization of an existing
platform onto voip.

Anyone actually heard of Pandora Networks before?





Cheers,

Dean








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