Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-17 Thread Thomas Kenyon
[EMAIL PROTECTED] wrote:
 
 Right now they push the user to buy a 4 channel echo canceller which
 you can get from Octasic for $40. The card with 4 ports is retail
 around $640.

Err, if you buy a genuine TDM400P (the card we are talking about).
Digium offer a free HPEC license. (although HPEC only costs $10/channel).
 
 You can get OpenVox or another brand TDM400P compatible for 1/3 of
 that + $40 for echo canceller.

Only for a software Echo Canceller. To compare like with like, a sangoma 
echo canceller board costs $300, and a Rhino board with echo canceller 
is $429. (although the rhino one has the line card onboard as well)

 Now that's a Digium high marigin right there
 .. someone has to pay the CEO salary and the mortgage for a
 new building :)
 
And for all the engineers that are working on code that is freely 
distributed that a lot of us are using without paying for.

That reminds me, I wonder if I can find the receipt for my TDMP400 so 
that I can claim my free license.

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Re: [asterisk-users] Digium stopped TDM400P production : alternatives??

2008-02-17 Thread Tilghman Lesher
On Sunday 17 February 2008 04:44:59 Thomas Kenyon wrote:
 That reminds me, I wonder if I can find the receipt for my TDMP400 so
 that I can claim my free license.

You don't need your receipt, only the serial number off the sticker on the
card itself.

-- 
Tilghman

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-16 Thread Steve Totaro
I am looking to do just this.  An unbiased comparison of hardware.
And as much as possible, an unbiased comparison of support.

I would like assistance in this regard.  I would need help with
unbiased testing methodology.

I have already had two companies contact me directly offering hardware
to use for testing.  Any and all manufacturers are welcome to
participate.

I figure with the help of someone (a respected community member) who
knows how to implement objective testing methods, and sticking to
those detailed and public methods, we can publish some real
comparisons.

I know that I may be regarded as a Sangoma Fanboy but I think an
unbiased head to head comparison could easily be achieved if all
testing methods are neutral, documented, public, and strictly adhered
to and done in conjunction with someone who has good testing methods
and is truly vendor neutral.

Thanks,
Steve Totaro

On Feb 15, 2008 10:21 PM, shadowym [EMAIL PROTECTED] wrote:
 How about a technical comparision.  What makes the Rhino better than the 
 Sangoma?

 On a scale of 1 to 10 I would give Sangoma a 9 for support based on personal 
 experience so I strongly disagree with that part of your argument.

 -Original Message-
 From: James Finstrom [mailto:[EMAIL PROTECTED]
 Sent: Friday, February 15, 2008 6:37 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion

 Subject: Re: [asterisk-users] Digium stopped TDM400P production: 
 alternatives??

 Steve,
 Yes I work for Rhino that is no
 Secret. If you read the post I was responding to the thread not pimping my 
 own products. I am not sure if your a Sangoma fanboy or employee since you 
 are apparently offended by my response, however he wasn't asking to be sold 
 to he was asking about specific products. So there it is yes I work for Rhino 
 and I could have easily given one of our italian distributors but he didn't 
 ask for that. It is not appropriate to troll the list and push your products 
 unsolicited. If someone is looking for a recommendation for a card brand 
 fine. If they need a solution like ADID or they need to accommodate funky CPC 
 signals from their telco which Rhino does fine it is on subject. If someone 
 asks should I use openvox to replace my digium you don't pimp your product 
 because it wasn't asked for. If you want my honest opinion. I prefer people 
 use Rhino products. I believe our products and support are superior but if 
 you don't use our cards use Digium. If your reply is any indication on how 
 Sandoma works I can honestly say go use a cheap clone before sangomaN they 
 may not support you but at least they are open about being here just for the 
 money.
 James Finstrom
 Rhino Equipment Corp.
 http://www.rhinoequipment.com

 -Original Message-
 From: Steve Totaro [EMAIL PROTECTED]

 Date: Fri, 15 Feb 2008 08:45:50
 To:Asterisk Users Mailing List - Non-Commercial 
 Discussionasterisk-users@lists.digium.com
 Subject: Re: [asterisk-users] Digium stopped TDM400P  production: 
 alternatives??


 James,

 If you were replying to the original post about Openvox or specified
 that is what you were referring to, maybe I would not take issue but to
 reply to a suggesting to use Sangoma with what you did is absolutely
 misleading.  There is nothing cheap or clone about Sangoma's cards.

 asterisk.rhinoequipment.com hm.

 Thanks,
 Steve Totaro

 James Finstrom wrote:
  -BEGIN PGP SIGNED MESSAGE-
  Hash: SHA1
 
  I would say email Kevin what he asked. The problem with switching to a
  clone company is you get what you pay for. Sticking with Digium you at
  least have support. and 3 clone cards and hours of troubleshooting
  later you will wish you hadn't been all cheap.
 
  Rob Hillis wrote:
 
  The cards themselves are okay, but the extra level of configuration
   is a pain in the proverbial.  Zaptel is already double-configured
  in both zaptel.conf and zapata.conf (that's not a complaint - I
  understand the reason for the separation) but the Sangoma cards
  require a /third/ level of configuration in Wanpipe.
 
 
  Steve Totaro wrote:
 
  Sangoma makes a good card.
 
  On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:
 
 
  Giorgio Incantalupo wrote:
 
 
 
  Digium stopped to produce TDM400P and the new TDM410 is too
  new to find it in our shops. The only alternative available
  is  a fully-compatible Openvox product...but is it really
  fully-compatible? Any experience about Openvox products
  (card and zaptel versions, etc...)?
 
 
  Every distributor that carried the TDM400P should have TDM410s
  in stock already. Where are you located, and who do you buy
  Digium cards from?
 
  -- Kevin P. Fleming Director of Software Technologies Digium,
  Inc. - The Genuine Asterisk Experience (TM)
 


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-16 Thread Joe Acquisto
I have not found this to be so.  As an end user, I have had excellent support 
from Digium on TDM400p.  They have been more responsive the several times I had 
to call.  Even cross shipping replacement cards (CC, required, of course).

Cannot fault their support at all.

joe a.

 On 2/16/2008 at 12:53 AM, [EMAIL PROTECTED] wrote:
 You are kidding, right ???
 
 A small user that just buys one card won't get a good support from
 Digium. It'll be just a waste of time on the phone.
 
 Practically any manufacturer gives similar support including ssh'ing
 in the users box.
 
 Right now they push the user to buy a 4 channel echo canceller which
 you can get from Octasic for $40. The card with 4 ports is retail
 around $640.
 
 You can get OpenVox or another brand TDM400P compatible for 1/3 of
 that + $40 for echo canceller. Now that's a Digium high marigin right there
 .. someone has to pay the CEO salary and the mortgage for a
 new building :)
 
 cheers
 
 On 2/15/08, James Finstrom [EMAIL PROTECTED] wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I would say email Kevin what he asked. The problem with switching to a
 clone company is you get what you pay for. Sticking with Digium you at
 least have support. and 3 clone cards and hours of troubleshooting
 later you will wish you hadn't been all cheap.
 
 
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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-16 Thread Darrick Hartman (lists)
Tilghman Lesher wrote:
 On Friday 15 February 2008 23:53:19 [EMAIL PROTECTED] 
 wrote:

 Practically any manufacturer gives similar support including ssh'ing
 in the users box.

 Really?  Which manufacturers, specifically, will allow you to call up, get
 remote assistance, and help you get the card working like this?
 

I'm not the person who wrote the original message, but I do know that 
Rhino will also ssh into a box if there is a problem. I started using 
Rhino cards because, at the time, Digium did not offer an analog card 
with built in echo cancellation. Most of my systems are single PCI 
setups (so even a separate echo cancellation card that requires a 2nd 
PCI slot does me no good).

Apart from the occasional echo problems (which can be minimized with 
tuning), the TDM400p was a decent card.  I'd buy Digium cards again but 
as a small business owner, it's much easier to stock replacement parts 
for one vendor (if someone's phone system goes down, they can't wait a 
day for replacement parts).

 I'd also like to know why you're posting anonymously, instead of standing
 behind your words.

Yeah, that annoys the heck out of me too!  If you're going to criticize 
or recommend something post with your real identity.  That way people 
can make a reasonable conclusion on your advice.

Who knows...perhaps the Shadow knows [1].

[1]:  http://www.mysterynet.com/shadow/


-- 
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com

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[asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Giorgio Incantalupo
Hi,
Digium stopped to produce TDM400P and the new TDM410 is too new to find 
it in our shops. The only alternative available is  a fully-compatible 
Openvox product...but is it really fully-compatible? Any experience 
about Openvox products (card and zaptel versions, etc...)?

Thank you!

Giorgio.

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Kevin P. Fleming
Giorgio Incantalupo wrote:

 Digium stopped to produce TDM400P and the new TDM410 is too new to find 
 it in our shops. The only alternative available is  a fully-compatible 
 Openvox product...but is it really fully-compatible? Any experience 
 about Openvox products (card and zaptel versions, etc...)?

Every distributor that carried the TDM400P should have TDM410s in stock
already. Where are you located, and who do you buy Digium cards from?

-- 
Kevin P. Fleming
Director of Software Technologies
Digium, Inc. - The Genuine Asterisk Experience (TM)

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Steve Totaro
Sangoma makes a good card.

On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:
 Giorgio Incantalupo wrote:

  Digium stopped to produce TDM400P and the new TDM410 is too new to find
  it in our shops. The only alternative available is  a fully-compatible
  Openvox product...but is it really fully-compatible? Any experience
  about Openvox products (card and zaptel versions, etc...)?

 Every distributor that carried the TDM400P should have TDM410s in stock
 already. Where are you located, and who do you buy Digium cards from?

 --
 Kevin P. Fleming
 Director of Software Technologies
 Digium, Inc. - The Genuine Asterisk Experience (TM)

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Steve Totaro
It is fairly easy on a fresh install since the Sangoma ./Setup install
script can create all three configuration files for you.

Thanks,
Steve Totaro

On Fri, Feb 15, 2008 at 8:11 AM, Rob Hillis [EMAIL PROTECTED] wrote:

  The cards themselves are okay, but the extra level of configuration is a
 pain in the proverbial.  Zaptel is already double-configured in both
 zaptel.conf and zapata.conf (that's not a complaint - I understand the
 reason for the separation) but the Sangoma cards require a third level of
 configuration in Wanpipe.




  Steve Totaro wrote:
  Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:


  Giorgio Incantalupo wrote:



  Digium stopped to produce TDM400P and the new TDM410 is too new to find
 it in our shops. The only alternative available is a fully-compatible
 Openvox product...but is it really fully-compatible? Any experience
 about Openvox products (card and zaptel versions, etc...)?

  Every distributor that carried the TDM400P should have TDM410s in stock
 already. Where are you located, and who do you buy Digium cards from?

 --
 Kevin P. Fleming
 Director of Software Technologies
 Digium, Inc. - The Genuine Asterisk Experience (TM)

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread James Finstrom
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

I would say email Kevin what he asked. The problem with switching to a
clone company is you get what you pay for. Sticking with Digium you at
least have support. and 3 clone cards and hours of troubleshooting
later you will wish you hadn't been all cheap.

Rob Hillis wrote:
 The cards themselves are okay, but the extra level of configuration
  is a pain in the proverbial.  Zaptel is already double-configured
 in both zaptel.conf and zapata.conf (that's not a complaint - I
 understand the reason for the separation) but the Sangoma cards
 require a /third/ level of configuration in Wanpipe.


 Steve Totaro wrote:
 Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:

 Giorgio Incantalupo wrote:


 Digium stopped to produce TDM400P and the new TDM410 is too
 new to find it in our shops. The only alternative available
 is  a fully-compatible Openvox product...but is it really
 fully-compatible? Any experience about Openvox products
 (card and zaptel versions, etc...)?

 Every distributor that carried the TDM400P should have TDM410s
 in stock already. Where are you located, and who do you buy
 Digium cards from?

 -- Kevin P. Fleming Director of Software Technologies Digium,
 Inc. - The Genuine Asterisk Experience (TM)

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- --
James Finstrom
Rhino Equipment Corp.
Tel: 1-800-785-7073  ext. 6344
FAX: +1 (480) 961-1826
IP: asterisk.rhinoequipment.com ext 6344
FWD: 633686 ext 6344

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Rob Hillis
The cards themselves are okay, but the extra level of configuration is a
pain in the proverbial.  Zaptel is already double-configured in both
zaptel.conf and zapata.conf (that's not a complaint - I understand the
reason for the separation) but the Sangoma cards require a /third/ level
of configuration in Wanpipe.


Steve Totaro wrote:
 Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:
   
 Giorgio Incantalupo wrote:

 
 Digium stopped to produce TDM400P and the new TDM410 is too new to find
 it in our shops. The only alternative available is  a fully-compatible
 Openvox product...but is it really fully-compatible? Any experience
 about Openvox products (card and zaptel versions, etc...)?
   
 Every distributor that carried the TDM400P should have TDM410s in stock
 already. Where are you located, and who do you buy Digium cards from?

 --
 Kevin P. Fleming
 Director of Software Technologies
 Digium, Inc. - The Genuine Asterisk Experience (TM)

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread gincantalupo
Hi Kevin,
unfortunately I live in Italy and you is not so easy for us to get 
electronic stuff.
Let's wait and see what happens.:)

Giorgio

Kevin P. Fleming wrote:
 Giorgio Incantalupo wrote:

   
 Digium stopped to produce TDM400P and the new TDM410 is too new to find 
 it in our shops. The only alternative available is  a fully-compatible 
 Openvox product...but is it really fully-compatible? Any experience 
 about Openvox products (card and zaptel versions, etc...)?
 

 Every distributor that carried the TDM400P should have TDM410s in stock
 already. Where are you located, and who do you buy Digium cards from?

   


-- 

_
Giorgio Incantalupo, mailto:[EMAIL PROTECTED]
FGA srl - http://www.fgasoftware.com -
[EMAIL PROTECTED] - The Agile PBX http://www.voiceatwork.eu
Tel: 02997663.14, Fax: 0291390172  


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread gincantalupo
Hi Steve,
I've already tried a Sangoma card and it behaves the same as TDM400P. 
But the problem arises for example  when I have to change a broken card 
on an old PBX keeping the modules, that's why I need a clone card like 
Openvox (Sangoma modules are different as you know) Moreover I'd like 
to  avoid installing the Sangoma driver on the PBX.


Steve Totaro wrote:
 It is fairly easy on a fresh install since the Sangoma ./Setup install
 script can create all three configuration files for you.

 Thanks,
 Steve Totaro

 On Fri, Feb 15, 2008 at 8:11 AM, Rob Hillis [EMAIL PROTECTED] wrote:
   
  The cards themselves are okay, but the extra level of configuration is a
 pain in the proverbial.  Zaptel is already double-configured in both
 zaptel.conf and zapata.conf (that's not a complaint - I understand the
 reason for the separation) but the Sangoma cards require a third level of
 configuration in Wanpipe.




  Steve Totaro wrote:
  Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:


  Giorgio Incantalupo wrote:



  Digium stopped to produce TDM400P and the new TDM410 is too new to find
 it in our shops. The only alternative available is a fully-compatible
 Openvox product...but is it really fully-compatible? Any experience
 about Openvox products (card and zaptel versions, etc...)?

  Every distributor that carried the TDM400P should have TDM410s in stock
 already. Where are you located, and who do you buy Digium cards from?

 --
 Kevin P. Fleming
 Director of Software Technologies
 Digium, Inc. - The Genuine Asterisk Experience (TM)

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-- 

_
Giorgio Incantalupo, mailto:[EMAIL PROTECTED]
FGA srl - http://www.fgasoftware.com -
[EMAIL PROTECTED] - The Agile PBX http://www.voiceatwork.eu
Tel: 02997663.14, Fax: 0291390172  


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Steve Totaro
James,

If you were replying to the original post about Openvox or specified 
that is what you were referring to, maybe I would not take issue but to 
reply to a suggesting to use Sangoma with what you did is absolutely 
misleading.  There is nothing cheap or clone about Sangoma's cards.

asterisk.rhinoequipment.com hm.

Thanks,
Steve Totaro

James Finstrom wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I would say email Kevin what he asked. The problem with switching to a
 clone company is you get what you pay for. Sticking with Digium you at
 least have support. and 3 clone cards and hours of troubleshooting
 later you will wish you hadn't been all cheap.

 Rob Hillis wrote:
   
 The cards themselves are okay, but the extra level of configuration
  is a pain in the proverbial.  Zaptel is already double-configured
 in both zaptel.conf and zapata.conf (that's not a complaint - I
 understand the reason for the separation) but the Sangoma cards
 require a /third/ level of configuration in Wanpipe.


 Steve Totaro wrote:
 
 Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:

   
 Giorgio Incantalupo wrote:


 
 Digium stopped to produce TDM400P and the new TDM410 is too
 new to find it in our shops. The only alternative available
 is  a fully-compatible Openvox product...but is it really
 fully-compatible? Any experience about Openvox products
 (card and zaptel versions, etc...)?

   
 Every distributor that carried the TDM400P should have TDM410s
 in stock already. Where are you located, and who do you buy
 Digium cards from?

 -- Kevin P. Fleming Director of Software Technologies Digium,
 Inc. - The Genuine Asterisk Experience (TM)
 


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread James Finstrom
Steve,
Yes I work for Rhino that is no 
Secret. If you read the post I was responding to the thread not pimping my own 
products. I am not sure if your a Sangoma fanboy or employee since you are 
apparently offended by my response, however he wasn't asking to be sold to he 
was asking about specific products. So there it is yes I work for Rhino and I 
could have easily given one of our italian distributors but he didn't ask for 
that. It is not appropriate to troll the list and push your products 
unsolicited. If someone is looking for a recommendation for a card brand fine. 
If they need a solution like ADID or they need to accommodate funky CPC signals 
from their telco which Rhino does fine it is on subject. If someone asks should 
I use openvox to replace my digium you don't pimp your product because it 
wasn't asked for. If you want my honest opinion. I prefer people use Rhino 
products. I believe our products and support are superior but if you don't use 
our cards use Digium. If your reply is any indication on how Sandoma works I 
can honestly say go use a cheap clone before sangomaN they may not support you 
but at least they are open about being here just for the money. 
James Finstrom
Rhino Equipment Corp.
http://www.rhinoequipment.com

-Original Message-
From: Steve Totaro [EMAIL PROTECTED]

Date: Fri, 15 Feb 2008 08:45:50 
To:Asterisk Users Mailing List - Non-Commercial 
Discussionasterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Digium stopped TDM400P  production: alternatives??


James,

If you were replying to the original post about Openvox or specified 
that is what you were referring to, maybe I would not take issue but to 
reply to a suggesting to use Sangoma with what you did is absolutely 
misleading.  There is nothing cheap or clone about Sangoma's cards.

asterisk.rhinoequipment.com hm.

Thanks,
Steve Totaro

James Finstrom wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I would say email Kevin what he asked. The problem with switching to a
 clone company is you get what you pay for. Sticking with Digium you at
 least have support. and 3 clone cards and hours of troubleshooting
 later you will wish you hadn't been all cheap.

 Rob Hillis wrote:
   
 The cards themselves are okay, but the extra level of configuration
  is a pain in the proverbial.  Zaptel is already double-configured
 in both zaptel.conf and zapata.conf (that's not a complaint - I
 understand the reason for the separation) but the Sangoma cards
 require a /third/ level of configuration in Wanpipe.


 Steve Totaro wrote:
 
 Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:

   
 Giorgio Incantalupo wrote:


 
 Digium stopped to produce TDM400P and the new TDM410 is too
 new to find it in our shops. The only alternative available
 is  a fully-compatible Openvox product...but is it really
 fully-compatible? Any experience about Openvox products
 (card and zaptel versions, etc...)?

   
 Every distributor that carried the TDM400P should have TDM410s
 in stock already. Where are you located, and who do you buy
 Digium cards from?

 -- Kevin P. Fleming Director of Software Technologies Digium,
 Inc. - The Genuine Asterisk Experience (TM)
 


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread James Finstrom
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Enough Said :)

Buy Digium, or Rhino, or a Knock off but avoid the witch doctor

Steve Totaro wrote:
 James,

 Huh?  Trying to understand your rambling reply

 I just like Sangoma because they just work and have excellent
 support, I have no affiliation with them except being a very happy
 customer.

 You get what you pay for right?  I also think Adtran or Adit are great
 products.  Not sure about Rhino especially after your irrational
 response.

 Some spokesman, I will stick with Adtran and Adit, not some cheap
knock-off..

 Thanks,
 Steve Totaro

 On Fri, Feb 15, 2008 at 9:36 AM, James Finstrom
 [EMAIL PROTECTED] wrote:
 Steve,
  Yes I work for Rhino that is no
  Secret. If you read the post I was responding to the thread not
pimping my own products. I am not sure if your a Sangoma fanboy or
employee since you are apparently offended by my response, however he
wasn't asking to be sold to he was asking about specific products. So
there it is yes I work for Rhino and I could have easily given one of
our italian distributors but he didn't ask for that. It is not
appropriate to troll the list and push your products unsolicited. If
someone is looking for a recommendation for a card brand fine. If they
need a solution like ADID or they need to accommodate funky CPC signals
from their telco which Rhino does fine it is on subject. If someone asks
should I use openvox to replace my digium you don't pimp your product
because it wasn't asked for. If you want my honest opinion. I prefer
people use Rhino products. I believe our products and support are
superior but if you don't use our cards use Digium. If your reply is any
indication on how Sandoma works I can honestly say go use a cheap clone
before sangomaN they may not support you but at least they are open
about being here just for the money.

 James Finstrom
  Rhino Equipment Corp.
  http://www.rhinoequipment.com



  -Original Message-
  From: Steve Totaro [EMAIL PROTECTED]

  Date: Fri, 15 Feb 2008 08:45:50
  To:Asterisk Users Mailing List - Non-Commercial
Discussionasterisk-users@lists.digium.com
  Subject: Re: [asterisk-users] Digium stopped TDM400P  production:
alternatives??


  James,

  If you were replying to the original post about Openvox or specified
  that is what you were referring to, maybe I would not take issue but to
  reply to a suggesting to use Sangoma with what you did is absolutely
  misleading.  There is nothing cheap or clone about Sangoma's cards.

  asterisk.rhinoequipment.com hm.

  Thanks,
  Steve Totaro

  James Finstrom wrote:
   -BEGIN PGP SIGNED MESSAGE-
   Hash: SHA1
  
   I would say email Kevin what he asked. The problem with switching to a
   clone company is you get what you pay for. Sticking with Digium you at
   least have support. and 3 clone cards and hours of troubleshooting
   later you will wish you hadn't been all cheap.
  
   Rob Hillis wrote:
  
   The cards themselves are okay, but the extra level of configuration
is a pain in the proverbial.  Zaptel is already double-configured
   in both zaptel.conf and zapata.conf (that's not a complaint - I
   understand the reason for the separation) but the Sangoma cards
   require a /third/ level of configuration in Wanpipe.
  
  
   Steve Totaro wrote:
  
   Sangoma makes a good card.
  
   On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:
  
  
   Giorgio Incantalupo wrote:
  
  
  
   Digium stopped to produce TDM400P and the new TDM410 is too
   new to find it in our shops. The only alternative available
   is  a fully-compatible Openvox product...but is it really
   fully-compatible? Any experience about Openvox products
   (card and zaptel versions, etc...)?
  
  
   Every distributor that carried the TDM400P should have TDM410s
   in stock already. Where are you located, and who do you buy
   Digium cards from?
  
   -- Kevin P. Fleming Director of Software Technologies Digium,
   Inc. - The Genuine Asterisk Experience (TM)
  


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 !DSPAM:47b5b32338121804284693!



- --
James Finstrom
Rhino Equipment Corp.
Tel: 1-800-785-7073  ext. 6344
FAX: +1 (480) 961-1826
IP: asterisk.rhinoequipment.com ext 6344
FWD: 633686 ext 6344

THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY
MATERIAL and is thus for use only by the intended recipient. If you
received
this in error, please contact the sender and delete the email and its
attachments from all computers

Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Steve Totaro
James,

Huh?  Trying to understand your rambling reply

I just like Sangoma because they just work and have excellent
support, I have no affiliation with them except being a very happy
customer.

You get what you pay for right?  I also think Adtran or Adit are great
products.  Not sure about Rhino especially after your irrational
response.

Some spokesman, I will stick with Adtran and Adit, not some cheap knock-off.

Thanks,
Steve Totaro

On Fri, Feb 15, 2008 at 9:36 AM, James Finstrom
[EMAIL PROTECTED] wrote:
 Steve,
  Yes I work for Rhino that is no
  Secret. If you read the post I was responding to the thread not pimping my 
 own products. I am not sure if your a Sangoma fanboy or employee since you 
 are apparently offended by my response, however he wasn't asking to be sold 
 to he was asking about specific products. So there it is yes I work for Rhino 
 and I could have easily given one of our italian distributors but he didn't 
 ask for that. It is not appropriate to troll the list and push your products 
 unsolicited. If someone is looking for a recommendation for a card brand 
 fine. If they need a solution like ADID or they need to accommodate funky CPC 
 signals from their telco which Rhino does fine it is on subject. If someone 
 asks should I use openvox to replace my digium you don't pimp your product 
 because it wasn't asked for. If you want my honest opinion. I prefer people 
 use Rhino products. I believe our products and support are superior but if 
 you don't use our cards use Digium. If your reply is any indication on how 
 Sandoma works I can honestly say go use a cheap clone before sangomaN they 
 may not support you but at least they are open about being here just for the 
 money.

 James Finstrom
  Rhino Equipment Corp.
  http://www.rhinoequipment.com



  -Original Message-
  From: Steve Totaro [EMAIL PROTECTED]

  Date: Fri, 15 Feb 2008 08:45:50
  To:Asterisk Users Mailing List - Non-Commercial 
 Discussionasterisk-users@lists.digium.com
  Subject: Re: [asterisk-users] Digium stopped TDM400P  production: 
 alternatives??


  James,

  If you were replying to the original post about Openvox or specified
  that is what you were referring to, maybe I would not take issue but to
  reply to a suggesting to use Sangoma with what you did is absolutely
  misleading.  There is nothing cheap or clone about Sangoma's cards.

  asterisk.rhinoequipment.com hm.

  Thanks,
  Steve Totaro

  James Finstrom wrote:
   -BEGIN PGP SIGNED MESSAGE-
   Hash: SHA1
  
   I would say email Kevin what he asked. The problem with switching to a
   clone company is you get what you pay for. Sticking with Digium you at
   least have support. and 3 clone cards and hours of troubleshooting
   later you will wish you hadn't been all cheap.
  
   Rob Hillis wrote:
  
   The cards themselves are okay, but the extra level of configuration
is a pain in the proverbial.  Zaptel is already double-configured
   in both zaptel.conf and zapata.conf (that's not a complaint - I
   understand the reason for the separation) but the Sangoma cards
   require a /third/ level of configuration in Wanpipe.
  
  
   Steve Totaro wrote:
  
   Sangoma makes a good card.
  
   On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:
  
  
   Giorgio Incantalupo wrote:
  
  
  
   Digium stopped to produce TDM400P and the new TDM410 is too
   new to find it in our shops. The only alternative available
   is  a fully-compatible Openvox product...but is it really
   fully-compatible? Any experience about Openvox products
   (card and zaptel versions, etc...)?
  
  
   Every distributor that carried the TDM400P should have TDM410s
   in stock already. Where are you located, and who do you buy
   Digium cards from?
  
   -- Kevin P. Fleming Director of Software Technologies Digium,
   Inc. - The Genuine Asterisk Experience (TM)
  


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Mojo with Horan Company, LLC
There are some tdm400 cards on ebay, http://search.ebay.com/tdm400

Moj

Giorgio Incantalupo wrote:
 Hi,
 Digium stopped to produce TDM400P and the new TDM410 is too new to find 
 it in our shops. The only alternative available is  a fully-compatible 
 Openvox product...but is it really fully-compatible? Any experience 
 about Openvox products (card and zaptel versions, etc...)?

 Thank you!

 Giorgio.

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives?? ?In-Reply-To: [EMAIL PROTECTED] ?References: [EMAIL PROTECTED] [EMAIL PROTECTED] ? [EMAIL PROTECTED] ? [EMAIL PROTECTE

2008-02-15 Thread asterisk-users-bounces

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread shadowym
How about a technical comparision.  What makes the Rhino better than the 
Sangoma? 

On a scale of 1 to 10 I would give Sangoma a 9 for support based on personal 
experience so I strongly disagree with that part of your argument.

-Original Message-
From: James Finstrom [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 15, 2008 6:37 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

Steve,
Yes I work for Rhino that is no 
Secret. If you read the post I was responding to the thread not pimping my own 
products. I am not sure if your a Sangoma fanboy or employee since you are 
apparently offended by my response, however he wasn't asking to be sold to he 
was asking about specific products. So there it is yes I work for Rhino and I 
could have easily given one of our italian distributors but he didn't ask for 
that. It is not appropriate to troll the list and push your products 
unsolicited. If someone is looking for a recommendation for a card brand fine. 
If they need a solution like ADID or they need to accommodate funky CPC signals 
from their telco which Rhino does fine it is on subject. If someone asks should 
I use openvox to replace my digium you don't pimp your product because it 
wasn't asked for. If you want my honest opinion. I prefer people use Rhino 
products. I believe our products and support are superior but if you don't use 
our cards use Digium. If your reply is any indication on how Sandoma works I 
can honestly say go use a cheap clone before sangomaN they may not support you 
but at least they are open about being here just for the money. 
James Finstrom
Rhino Equipment Corp.
http://www.rhinoequipment.com

-Original Message-
From: Steve Totaro [EMAIL PROTECTED]

Date: Fri, 15 Feb 2008 08:45:50 
To:Asterisk Users Mailing List - Non-Commercial 
Discussionasterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Digium stopped TDM400P  production: alternatives??


James,

If you were replying to the original post about Openvox or specified 
that is what you were referring to, maybe I would not take issue but to 
reply to a suggesting to use Sangoma with what you did is absolutely 
misleading.  There is nothing cheap or clone about Sangoma's cards.

asterisk.rhinoequipment.com hm.

Thanks,
Steve Totaro

James Finstrom wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I would say email Kevin what he asked. The problem with switching to a
 clone company is you get what you pay for. Sticking with Digium you at
 least have support. and 3 clone cards and hours of troubleshooting
 later you will wish you hadn't been all cheap.

 Rob Hillis wrote:
   
 The cards themselves are okay, but the extra level of configuration
  is a pain in the proverbial.  Zaptel is already double-configured
 in both zaptel.conf and zapata.conf (that's not a complaint - I
 understand the reason for the separation) but the Sangoma cards
 require a /third/ level of configuration in Wanpipe.


 Steve Totaro wrote:
 
 Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:

   
 Giorgio Incantalupo wrote:


 
 Digium stopped to produce TDM400P and the new TDM410 is too
 new to find it in our shops. The only alternative available
 is  a fully-compatible Openvox product...but is it really
 fully-compatible? Any experience about Openvox products
 (card and zaptel versions, etc...)?

   
 Every distributor that carried the TDM400P should have TDM410s
 in stock already. Where are you located, and who do you buy
 Digium cards from?

 -- Kevin P. Fleming Director of Software Technologies Digium,
 Inc. - The Genuine Asterisk Experience (TM)
 


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread shadowym
How about a technical comparision.  What makes the Rhino better than the 
Sangoma? 

On a scale of 1 to 10 I would give Sangoma a 9 for support based on personal 
experience so I strongly disagree with that part of your argument.

-Original Message-
From: James Finstrom [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 15, 2008 6:37 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

Steve,
Yes I work for Rhino that is no 
Secret. If you read the post I was responding to the thread not pimping my own 
products. I am not sure if your a Sangoma fanboy or employee since you are 
apparently offended by my response, however he wasn't asking to be sold to he 
was asking about specific products. So there it is yes I work for Rhino and I 
could have easily given one of our italian distributors but he didn't ask for 
that. It is not appropriate to troll the list and push your products 
unsolicited. If someone is looking for a recommendation for a card brand fine. 
If they need a solution like ADID or they need to accommodate funky CPC signals 
from their telco which Rhino does fine it is on subject. If someone asks should 
I use openvox to replace my digium you don't pimp your product because it 
wasn't asked for. If you want my honest opinion. I prefer people use Rhino 
products. I believe our products and support are superior but if you don't use 
our cards use Digium. If your reply is any indication on how Sandoma works I 
can honestly say go use a cheap clone before sangomaN they may not support you 
but at least they are open about being here just for the money. 
James Finstrom
Rhino Equipment Corp.
http://www.rhinoequipment.com

-Original Message-
From: Steve Totaro [EMAIL PROTECTED]

Date: Fri, 15 Feb 2008 08:45:50 
To:Asterisk Users Mailing List - Non-Commercial 
Discussionasterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Digium stopped TDM400P  production: alternatives??


James,

If you were replying to the original post about Openvox or specified 
that is what you were referring to, maybe I would not take issue but to 
reply to a suggesting to use Sangoma with what you did is absolutely 
misleading.  There is nothing cheap or clone about Sangoma's cards.

asterisk.rhinoequipment.com hm.

Thanks,
Steve Totaro

James Finstrom wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I would say email Kevin what he asked. The problem with switching to a
 clone company is you get what you pay for. Sticking with Digium you at
 least have support. and 3 clone cards and hours of troubleshooting
 later you will wish you hadn't been all cheap.

 Rob Hillis wrote:
   
 The cards themselves are okay, but the extra level of configuration
  is a pain in the proverbial.  Zaptel is already double-configured
 in both zaptel.conf and zapata.conf (that's not a complaint - I
 understand the reason for the separation) but the Sangoma cards
 require a /third/ level of configuration in Wanpipe.


 Steve Totaro wrote:
 
 Sangoma makes a good card.

 On 2/15/08, Kevin P. Fleming [EMAIL PROTECTED] wrote:

   
 Giorgio Incantalupo wrote:


 
 Digium stopped to produce TDM400P and the new TDM410 is too
 new to find it in our shops. The only alternative available
 is  a fully-compatible Openvox product...but is it really
 fully-compatible? Any experience about Openvox products
 (card and zaptel versions, etc...)?

   
 Every distributor that carried the TDM400P should have TDM410s
 in stock already. Where are you located, and who do you buy
 Digium cards from?

 -- Kevin P. Fleming Director of Software Technologies Digium,
 Inc. - The Genuine Asterisk Experience (TM)
 


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Darrick Hartman (lists)
I told myself that I was going to stay out of this one, but since you
find this important enough to reply twice to the mailing list with the
same content, it must be worth my time to reply.

If you carefully read the thread, the person who replied from Rhino went
out of his way to NOT try to sell his hardware, until someone claimed 
that Sangoma is the best.

I do not have first hand experience with Sangoma hardware.  I am however
one of the Astlinux developers.  In that capacity, I can easily say that
compiling the necessary modules for the Rhino cards is much easier than
what is required to get the Sangoma stuff working.  I have no doubt that
in both cases the hardware is good.  (I personally have not experienced
significant trouble with Digium analog cards either, but they do take
more time to adjust properly).  Both hardware companies did work with us
to ensure their cards will work properly with Astlinux.

With the Rhino hardware, there is no need to compile extra utilities,
only a zaptel module.  The Sangoma setup is more complex.

One plus in my mind is the Rhino card is made in the USA.

I've also found the Rhino tech support to be excellent.

Bottom line, use what works for you.  I've used several Digium TDM400P
cards and several Rhino analog cards.  Both work well, but like I said
earlier, the Rhino cards (with built in echo cancellation) were much
easier to configure and get working out of the box.

Darrick

shadowym wrote:
 How about a technical comparision.  What makes the Rhino better than
 the Sangoma?
 
 On a scale of 1 to 10 I would give Sangoma a 9 for support based on
 personal experience so I strongly disagree with that part of your
 argument.
 
 -Original Message- From: James Finstrom
 [mailto:[EMAIL PROTECTED] Sent: Friday, February 15, 2008
 6:37 AM To: Asterisk Users Mailing List - Non-Commercial Discussion 
 Subject: Re: [asterisk-users] Digium stopped TDM400P production:
 alternatives??
 
 Steve, Yes I work for Rhino that is no Secret. If you read the post I
 was responding to the thread not pimping my own products. I am not
 sure if your a Sangoma fanboy or employee since you are apparently
 offended by my response, however he wasn't asking to be sold to he
 was asking about specific products. So there it is yes I work for
 Rhino and I could have easily given one of our italian distributors
 but he didn't ask for that. It is not appropriate to troll the list
 and push your products unsolicited. If someone is looking for a
 recommendation for a card brand fine. If they need a solution like
 ADID or they need to accommodate funky CPC signals from their telco
 which Rhino does fine it is on subject. If someone asks should I use
 openvox to replace my digium you don't pimp your product because it
 wasn't asked for. If you want my honest opinion. I prefer people use
 Rhino products. I believe our products and support are superior but
 if you don't use our cards use Digium. If your reply is any
 indication on how Sando ma works I can honestly say go use a cheap
 clone before sangomaN they may not support you but at least they are
 open about being here just for the money. James Finstrom Rhino
 Equipment Corp. http://www.rhinoequipment.com
 
 -Original Message- From: Steve Totaro
 [EMAIL PROTECTED]
 
 Date: Fri, 15 Feb 2008 08:45:50 To:Asterisk Users Mailing List -
 Non-Commercial Discussionasterisk-users@lists.digium.com Subject:
 Re: [asterisk-users] Digium stopped TDM400P  production:
 alternatives??
 
 
 James,
 
 If you were replying to the original post about Openvox or specified
  that is what you were referring to, maybe I would not take issue but
 to reply to a suggesting to use Sangoma with what you did is
 absolutely misleading.  There is nothing cheap or clone about
 Sangoma's cards.
 
 asterisk.rhinoequipment.com hm.
 
 Thanks, Steve Totaro
 
 James Finstrom wrote:
 -BEGIN PGP SIGNED MESSAGE- Hash: SHA1
 
 I would say email Kevin what he asked. The problem with switching
 to a clone company is you get what you pay for. Sticking with
 Digium you at least have support. and 3 clone cards and hours of
 troubleshooting later you will wish you hadn't been all cheap.
 
 Rob Hillis wrote:
 
 The cards themselves are okay, but the extra level of
 configuration is a pain in the proverbial.  Zaptel is already
 double-configured in both zaptel.conf and zapata.conf (that's not
 a complaint - I understand the reason for the separation) but the
 Sangoma cards require a /third/ level of configuration in
 Wanpipe.

-- 
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread asterisk-users-bounces
You are kidding, right ???

A small user that just buys one card won't get a good support from
Digium. It'll be just a waste of time on the phone.

Practically any manufacturer gives similar support including ssh'ing
in the users box.

Right now they push the user to buy a 4 channel echo canceller which
you can get from Octasic for $40. The card with 4 ports is retail
around $640.

You can get OpenVox or another brand TDM400P compatible for 1/3 of
that + $40 for echo canceller. Now that's a Digium high marigin right there
.. someone has to pay the CEO salary and the mortgage for a
new building :)

cheers

On 2/15/08, James Finstrom [EMAIL PROTECTED] wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I would say email Kevin what he asked. The problem with switching to a
 clone company is you get what you pay for. Sticking with Digium you at
 least have support. and 3 clone cards and hours of troubleshooting
 later you will wish you hadn't been all cheap.


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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Tilghman Lesher
On Friday 15 February 2008 23:53:19 [EMAIL PROTECTED] 
wrote:
 You are kidding, right ???

 A small user that just buys one card won't get a good support from
 Digium. It'll be just a waste of time on the phone.

Do you have experience with this or are you just talking out of your ass?
Digium support prides itself on giving customers who buy even just a single
card the best possible support.

 Practically any manufacturer gives similar support including ssh'ing
 in the users box.

Really?  Which manufacturers, specifically, will allow you to call up, get
remote assistance, and help you get the card working like this?

I'd also like to know why you're posting anonymously, instead of standing
behind your words.

-- 
Tilghman

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Re: [asterisk-users] Digium stopped TDM400P production: alternatives??

2008-02-15 Thread Ira
At 11:07 PM 2/15/2008, you wrote:
Really?  Which manufacturers, specifically, will allow you to call up, get
remote assistance, and help you get the card working like this?

Well, Digium did this for me when I had trouble getting something to 
work right with my TDM04. Took about 5 minutes with support logged in 
and all was well in my world.

Ira, a happy Digium customer! 


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