Re: [asterisk-users] E1 Line Tapping
Thanks for answering guys! Ok, let me see if i understood. If I use the line tapping strategy I wont be able to use asterisk to do the recordings. Correct? So, i need to use the asterisk as the Man in the Middle ( I think that's the same as the back to back suggestion from Tzafrir, Isn't it? ). Ok, so every call will pass through Asterisk and I can do anything i want with it. Thats cool, but since all the calls pass through my recording box I've just created another fail point. And if someday my recording box stop responding? Is there someway to minimize that? TIA, Ricardo On 9/5/07, Andrew Latham [EMAIL PROTECTED] wrote: or a man in the middle... http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle On 9/5/07, Steve Totaro [EMAIL PROTECTED] wrote: Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani Check out OrecX but you should be able to record that volume of calls natively on the box (that is assuming you are using Asterisk as your call center system. Thanks, Steve ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- /* Andrew Latham LATHAMA (lay-th-ham-eh) [EMAIL PROTECTED] [EMAIL PROTECTED] */ ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- haoole alea jacta est ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
You could buy two identical servers and use the device (name escapes me) that will detect one server going down and flip the ISDN traffic to the spare. Or you could just buy a really good server with redundant power supplies, raid 5, and hope for the best. Thanks, Steve Ricardo Gemignani wrote: Thanks for answering guys! Ok, let me see if i understood. If I use the line tapping strategy I wont be able to use asterisk to do the recordings. Correct? So, i need to use the asterisk as the Man in the Middle ( I think that's the same as the back to back suggestion from Tzafrir, Isn't it? ). Ok, so every call will pass through Asterisk and I can do anything i want with it. Thats cool, but since all the calls pass through my recording box I've just created another fail point. And if someday my recording box stop responding? Is there someway to minimize that? TIA, Ricardo On 9/5/07, *Andrew Latham* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: or a man in the middle... http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle On 9/5/07, Steve Totaro [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani Check out OrecX but you should be able to record that volume of calls natively on the box (that is assuming you are using Asterisk as your call center system. Thanks, Steve ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- /* Andrew Latham LATHAMA (lay-th-ham-eh) [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] */ ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- haoole alea jacta est ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
Thanks Steve, If somebody knows about this hardware, or already used it. Please give me some help. TIA, Ricardo On 9/10/07, Steve Totaro [EMAIL PROTECTED] wrote: You could buy two identical servers and use the device (name escapes me) that will detect one server going down and flip the ISDN traffic to the spare. Or you could just buy a really good server with redundant power supplies, raid 5, and hope for the best. Thanks, Steve Ricardo Gemignani wrote: Thanks for answering guys! Ok, let me see if i understood. If I use the line tapping strategy I wont be able to use asterisk to do the recordings. Correct? So, i need to use the asterisk as the Man in the Middle ( I think that's the same as the back to back suggestion from Tzafrir, Isn't it? ). Ok, so every call will pass through Asterisk and I can do anything i want with it. Thats cool, but since all the calls pass through my recording box I've just created another fail point. And if someday my recording box stop responding? Is there someway to minimize that? TIA, Ricardo On 9/5/07, *Andrew Latham* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: or a man in the middle... http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle On 9/5/07, Steve Totaro [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani Check out OrecX but you should be able to record that volume of calls natively on the box (that is assuming you are using Asterisk as your call center system. Thanks, Steve ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- /* Andrew Latham LATHAMA (lay-th-ham-eh) [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] */ ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- haoole alea jacta est ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- haoole alea jacta est ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
http://www.voipsupply.com/manufacturers/RedFone_Communications.html?gclid=CKmd5OrbuY4CFVB1OAodfC7PxQ Ricardo Gemignani wrote: Thanks Steve, If somebody knows about this hardware, or already used it. Please give me some help. TIA, Ricardo On 9/10/07, *Steve Totaro* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: You could buy two identical servers and use the device (name escapes me) that will detect one server going down and flip the ISDN traffic to the spare. Or you could just buy a really good server with redundant power supplies, raid 5, and hope for the best. Thanks, Steve Ricardo Gemignani wrote: Thanks for answering guys! Ok, let me see if i understood. If I use the line tapping strategy I wont be able to use asterisk to do the recordings. Correct? So, i need to use the asterisk as the Man in the Middle ( I think that's the same as the back to back suggestion from Tzafrir, Isn't it? ). Ok, so every call will pass through Asterisk and I can do anything i want with it. Thats cool, but since all the calls pass through my recording box I've just created another fail point. And if someday my recording box stop responding? Is there someway to minimize that? TIA, Ricardo On 9/5/07, *Andrew Latham* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: or a man in the middle... http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle On 9/5/07, Steve Totaro [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani Check out OrecX but you should be able to record that volume of calls natively on the box (that is assuming you are using Asterisk as your call center system. Thanks, Steve ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
I think they mean the Rhino Dax... http://rhinoequipment.com/minidax.html On 9/10/07, Steve Totaro [EMAIL PROTECTED] wrote: http://www.voipsupply.com/manufacturers/RedFone_Communications.html?gclid=CKmd5OrbuY4CFVB1OAodfC7PxQ Ricardo Gemignani wrote: Thanks Steve, If somebody knows about this hardware, or already used it. Please give me some help. TIA, Ricardo On 9/10/07, *Steve Totaro* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: You could buy two identical servers and use the device (name escapes me) that will detect one server going down and flip the ISDN traffic to the spare. Or you could just buy a really good server with redundant power supplies, raid 5, and hope for the best. Thanks, Steve Ricardo Gemignani wrote: Thanks for answering guys! Ok, let me see if i understood. If I use the line tapping strategy I wont be able to use asterisk to do the recordings. Correct? So, i need to use the asterisk as the Man in the Middle ( I think that's the same as the back to back suggestion from Tzafrir, Isn't it? ). Ok, so every call will pass through Asterisk and I can do anything i want with it. Thats cool, but since all the calls pass through my recording box I've just created another fail point. And if someday my recording box stop responding? Is there someway to minimize that? TIA, Ricardo On 9/5/07, *Andrew Latham* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: or a man in the middle... http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle On 9/5/07, Steve Totaro [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani Check out OrecX but you should be able to record that volume of calls natively on the box (that is assuming you are using Asterisk as your call center system. Thanks, Steve ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- /* Andrew Latham LATHAMA (lay-th-ham-eh) [EMAIL PROTECTED] [EMAIL PROTECTED] */ ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
On Wed, Sep 05, 2007 at 01:36:02AM -0300, Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? If you work at a lower layer (using such a product, or in similar ways) you have no clear notion of calls. You'll have to analyze the dump later on and actually make use of it. If you work wityh asterisk (search for back to back settings) Asterisk acts as a proxy: it knows about the calls and reconnects them. Thus asterisk can provide you with CDR information, better control of what to record. e.g: you might want to make sure that the system does not record the extra calls it that are sometimes made to your home ;-) -- Tzafrir Cohen icq#16849755jabber:[EMAIL PROTECTED] +972-50-7952406 mailto:[EMAIL PROTECTED] http://www.xorcom.com iax:[EMAIL PROTECTED]/tzafrir ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani Check out OrecX but you should be able to record that volume of calls natively on the box (that is assuming you are using Asterisk as your call center system. Thanks, Steve ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
or a man in the middle... http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle On 9/5/07, Steve Totaro [EMAIL PROTECTED] wrote: Ricardo Gemignani wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani Check out OrecX but you should be able to record that volume of calls natively on the box (that is assuming you are using Asterisk as your call center system. Thanks, Steve ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- /* Andrew Latham LATHAMA (lay-th-ham-eh) [EMAIL PROTECTED] [EMAIL PROTECTED] */ ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] E1 Line Tapping
On 9/5/07, Ricardo Gemignani [EMAIL PROTECTED] wrote: Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users You need double the number of E1 ports in your Asterisk machine as there are E1 ports in the PBX. So say the PBX has 3 E1 ports, you need 6 on your Asterisk machine. Basically you are going to put Asterisk to interface with the PSTN on half the ports, the otehr half will continue to be the same to the PBX. You use cpe_net on PBX end of things in Asterisk,. so the PBX does not need to be re-configured. There is no need for tapping the Asterisk will just be in the middle of the PBX and PSTN. ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] E1 Line Tapping
Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to develop a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to touch it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
