Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-27 Thread Drew Gibson

Steve Totaro wrote:

Andrew Joakimsen wrote:
  

On 8/21/07, Chris Mason (Lists) [EMAIL PROTECTED] wrote:
  


Steve Totaro wrote:

  

You should have no problems.  Make sure you put surge protection and
ground your POTS lines.  It is a small investment.  I have had SEVERAL
FXO modules die or behave strangely after thunderstorms.  I cannot prove
it was a surge, but logic would indicate that was the issue.

  


Steve,
How are you providing surge protection? I have lost a couple of cards to
storms also.




  


I did not ground them properly (they declined that option in the 
original sales process) and they were from installations over one or two 
years ago. 

Since it was not really Digium's fault, I did not even bother with the 
RMA process.  I may have tried if they were only a couple of months old.


I just bought new modules and billed the customer parts and labor.  I 
also sold them and installed proper grounding and surge supression.


Thanks,
Steve Totaro


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Steve,

what is the proper grounding procedure and what does good grounding achieve?

In this instance we are in an office tower and have 13 POTS lines. There 
is a good ground hanging off the wall from the legacy system but what do 
I connect it to?
Is a surge/lightning protector product required or is there something 
more rudimentary can be done? The concern here is more with call quality 
than lightning/surge protection.


regards,

Drew

--
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com

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Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-25 Thread Andrew Joakimsen
On 8/21/07, Chris Mason (Lists) [EMAIL PROTECTED] wrote:
 Steve Totaro wrote:
  You should have no problems.  Make sure you put surge protection and
  ground your POTS lines.  It is a small investment.  I have had SEVERAL
  FXO modules die or behave strangely after thunderstorms.  I cannot prove
  it was a surge, but logic would indicate that was the issue.
 

 Steve,
 How are you providing surge protection? I have lost a couple of cards to
 storms also.



I am wondering, did you try to RMA these modules? How did Digium handle it?

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Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-25 Thread Steve Totaro
Andrew Joakimsen wrote:
 On 8/21/07, Chris Mason (Lists) [EMAIL PROTECTED] wrote:
   
 Steve Totaro wrote:
 
 You should have no problems.  Make sure you put surge protection and
 ground your POTS lines.  It is a small investment.  I have had SEVERAL
 FXO modules die or behave strangely after thunderstorms.  I cannot prove
 it was a surge, but logic would indicate that was the issue.

   
 Steve,
 How are you providing surge protection? I have lost a couple of cards to
 storms also.



 

I did not ground them properly (they declined that option in the 
original sales process) and they were from installations over one or two 
years ago. 

Since it was not really Digium's fault, I did not even bother with the 
RMA process.  I may have tried if they were only a couple of months old.

I just bought new modules and billed the customer parts and labor.  I 
also sold them and installed proper grounding and surge supression.

Thanks,
Steve Totaro


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Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-21 Thread O . Kamal
I am using TDM2400 with FXO modules to handle 16 concurrent calls to PSTN
for more than 12 hours a day with no problem at all.

On 8/16/07, Chan Jason [EMAIL PROTECTED] wrote:

 Hi all,
 I am planning to have a new TDM2400P to replace all Planet 450 SIP
 gateways. Can TDM2400P survive in heavy duty environment where there
 will be 4 concurrent calls in within the same second? Thanks!

 Yours sincerely,
 Jason Chan

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Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-21 Thread Steve Totaro
You should have no problems.  Make sure you put surge protection and 
ground your POTS lines.  It is a small investment.  I have had SEVERAL 
FXO modules die or behave strangely after thunderstorms.  I cannot prove 
it was a surge, but logic would indicate that was the issue.

Thanks,
Steve Totaro

O.Kamal wrote:
 I am using TDM2400 with FXO modules to handle 16 concurrent calls to 
 PSTN for more than 12 hours a day with no problem at all.

 On 8/16/07, *Chan Jason*  [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED] wrote:

 Hi all,
 I am planning to have a new TDM2400P to replace all Planet 450 SIP
 gateways. Can TDM2400P survive in heavy duty environment where there
 will be 4 concurrent calls in within the same second? Thanks!

 Yours sincerely,
 Jason Chan




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Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-21 Thread Chris Mason (Lists)
Steve Totaro wrote:
 You should have no problems.  Make sure you put surge protection and 
 ground your POTS lines.  It is a small investment.  I have had SEVERAL 
 FXO modules die or behave strangely after thunderstorms.  I cannot prove 
 it was a surge, but logic would indicate that was the issue.
 

Steve,
How are you providing surge protection? I have lost a couple of cards to
storms also.


-- 
Chris Mason

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.


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Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-21 Thread Steve Totaro
Here is a good read as far as what your risk is and how to mitigate it. 
They clamp on top of your terminated 66 blocks and you also want to 
properly ground.

Here is a vendor with a good selection and pricing. I have no idea if 
they are any good, I have never used them. 
http://www.twacomm.com/catalog/dept_id_602.htm

I usually use Graybar.

Thanks,
Steve Totaro


Chris Mason (Lists) wrote:
 Steve Totaro wrote:
   
 You should have no problems.  Make sure you put surge protection and 
 ground your POTS lines.  It is a small investment.  I have had SEVERAL 
 FXO modules die or behave strangely after thunderstorms.  I cannot prove 
 it was a surge, but logic would indicate that was the issue.

 

 Steve,
 How are you providing surge protection? I have lost a couple of cards to
 storms also.


   


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Re: [asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-21 Thread Steve Totaro
Oooops forgot first link.

http://www.sandman.com/surge.html

Steve Totaro wrote:
 Here is a good read as far as what your risk is and how to mitigate it. 
 They clamp on top of your terminated 66 blocks and you also want to 
 properly ground.

 Here is a vendor with a good selection and pricing. I have no idea if 
 they are any good, I have never used them. 
 http://www.twacomm.com/catalog/dept_id_602.htm

 I usually use Graybar.

 Thanks,
 Steve Totaro


 Chris Mason (Lists) wrote:
   
 Steve Totaro wrote:
   
 
 You should have no problems.  Make sure you put surge protection and 
 ground your POTS lines.  It is a small investment.  I have had SEVERAL 
 FXO modules die or behave strangely after thunderstorms.  I cannot prove 
 it was a surge, but logic would indicate that was the issue.

 
   
 Steve,
 How are you providing surge protection? I have lost a couple of cards to
 storms also.


   
 


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[asterisk-users] Heavy duty environment - Is TDM2400P suits?

2007-08-16 Thread Chan Jason
Hi all,
I am planning to have a new TDM2400P to replace all Planet 450 SIP
gateways. Can TDM2400P survive in heavy duty environment where there
will be 4 concurrent calls in within the same second? Thanks!

Yours sincerely,
Jason Chan

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