[asterisk-users] PRI call progress issue

[David Ruggles]

I've got a couple of PRIs. When I call out on them from internal SIP phones,
I will get ringing if the dialed number is ringing, but if the dialed number
is busy I'll get dead air. Can anyone suggest ways to trouble shoot this?
Don't seem to having any other problems with the PRIs.

Thanks,

David Ruggles
CCNA MCSE (NT) CNA A+
Network EngineerSafe Data, Inc.
(910) 285-7200  da...@safedatausa.com



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Re: [asterisk-users] PRI call progress issue

[Doug Lytle]

David Ruggles wrote:
 is busy I'll get dead air. Can anyone suggest ways to trouble shoot this?
 Don't seem to having any other problems with the PRIs.
   

It'd be nice to start with what version of Asterisk, what distro, who is 
your service provider and snippets of your config.

On our PRIs we show busy when a line is busy.  My systems are out of 
Michigan and Indiana.

Doug



-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] PRI call progress issue

[David Ruggles]

Apologies. Didn't mean to omit key information, I doubt it's a problem with
* because everything else is working great so I was asking for help on
troubleshooting the PRI.

Anyway, here's the 411:
Asterisk 1.4.20, CentOS 5.2
Service Providers: Quest  Deltacom, Local Loops provided by Embarq

What snippets of the config would be helpful? I've included zapata.conf and
zaptel.conf below.

 zapata.conf:
;autogenerated by /usr/local/sbin/config-zaptel  do not hand edit
;Zaptel Channels Configurations (zapata.conf)
;
;For detailed zapata options, view /etc/asterisk/zapata.conf.orig

[trunkgroups]

[channels]
context=default
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
relaxdtmf=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1

immediate=no

;Sangoma A102 port 1 [slot:8 bus:1 span:5] wanpipe5
switchtype=dms100
context=from-pstn
group=0
signalling=pri_cpe
channel =97-119

;Sangoma A102 port 2 [slot:8 bus:1 span:6] wanpipe6
switchtype=dms100
context=from-pstn
group=1
signalling=pri_cpe
channel =121-143

 zaptel.conf:
# Autogenerated by /usr/local/sbin/sangoma/setup-sangoma -- do not hand edit
# Zaptel Channels Configurations (zaptel.conf)
#
loadzone=us
defaultzone=us

#Sangoma A102 port 1 [slot:8 bus:1 span:5] wanpipe5
span=5,0,0,esf,b8zs
bchan=97-119
hardhdlc=120

#Sangoma A102 port 2 [slot:8 bus:1 span:6] wanpipe6
span=6,0,0,esf,b8zs
bchan=121-143
hardhdlc=144

Thanks,

David Ruggles
CCNA MCSE (NT) CNA A+
Network EngineerSafe Data, Inc.
(910) 285-7200  da...@safedatausa.com



-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Thursday, July 23, 2009 2:19 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] PRI call progress issue


David Ruggles wrote:
 is busy I'll get dead air. Can anyone suggest ways to trouble shoot this?
 Don't seem to having any other problems with the PRIs.
   

It'd be nice to start with what version of Asterisk, what distro, who is 
your service provider and snippets of your config.

On our PRIs we show busy when a line is busy.  My systems are out of 
Michigan and Indiana.

Doug



-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] PRI call progress issue

[Doug Lytle]

David Ruggles wrote:
 [channels]

   

I also have listed pridialplan=unknown

 immediate=no

 ;Sangoma A102 port 1 [slot:8 bus:1 span:5] wanpipe5
   

I've got two sites running the Sangoma A101, what version of your 
wanpipe drivers are you running (Mine are probably very outdated WANPIPE 
Release: 3.1.4)

 switchtype=dms100
   

I've read that the provider has to support this specifically,

if I recall correctly, it allows for redirecting of a call and frees up 
the line?

Mine is set to national

Just an FYI, I found in the archive, while searching for dms100, that 
Jared Smith stated that you'll also need to set facilityenable=yes in 
the zaptap.conf

 hardhdlc=120
   

Mine is set to dchan=

But, this is probably because of the age of my drivers.

Doug

-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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