[asterisk-users] Per user voicemail greeting

2009-12-30 Thread listu...@spamomania.co.uk
I'm struggle to answer a simple question. One user at extension 4000
wants a custom .gsm file to play for their mailbox. I can't figure where
to put it/what to set in voicemail.conf to achieve this:

voicemail.conf
4000 = 4000,system,voicem...@net

Relevant extensions.conf line:
exten = 2,n,VoiceMail(4...@voicemail)

It all works fine, playing the system VM greating, but I would like to
use the custom .gsm for this user only. Can anyone help?




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Re: [asterisk-users] Per user voicemail greeting

2009-12-30 Thread Doug Lytle
listu...@spamomania.co.uk wrote:
 I'm struggle to answer a simple question. One user at extension 4000
 wants a custom .gsm file to play for their mailbox. I can't figure where
 to put it/what to set in voicemail.conf to achieve this:



And this custom .gsm file is a greeting?  Or, you're talking about 
custom prompts for that user?

Doug


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Re: [asterisk-users] Per user voicemail greeting

2009-12-30 Thread Jared Smith
On Wed, 2009-12-30 at 14:56 +, listu...@spamomania.co.uk wrote:
 It all works fine, playing the system VM greating, but I would like to
 use the custom .gsm for this user only. Can anyone help?

The greetings and voicemail messages are typically stored in
the /var/spool/asterisk/voicemail directory.  There will be a directory
for each voicemail context, and a subdirectory for each mailbox within
the context directory.

Please be aware that the voicemail system records the greetings in
several different formats, so you want to convert your custom recordings
to all of those formats, or otherwise ensure that Asterisk doesn't play
one greeting for callers with one codec and another greeting for callers
using another codec.

--
Jared Smith
Digium, Inc.


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Re: [asterisk-users] Per user voicemail greeting

2009-12-30 Thread Danny Nicholas
This might work:
Change
exten = 2,n,VoiceMail(4...@voicemail)
to 
exten = 2,n,playback(custom)
exten = 2,n,VoiceMail(4...@voicemail,s)
The s flag makes voicemail play no greeting instead of the default b
(busy) or u (unavail)


-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of
listu...@spamomania.co.uk
Sent: Wednesday, December 30, 2009 8:56 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Per user voicemail greeting

I'm struggle to answer a simple question. One user at extension 4000
wants a custom .gsm file to play for their mailbox. I can't figure where
to put it/what to set in voicemail.conf to achieve this:

voicemail.conf
4000 = 4000,system,voicem...@net

Relevant extensions.conf line:
exten = 2,n,VoiceMail(4...@voicemail)

It all works fine, playing the system VM greating, but I would like to
use the custom .gsm for this user only. Can anyone help?




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Re: [asterisk-users] Per user voicemail greeting

2009-12-30 Thread Ishfaq Malik
Get the customer to log into their voicemail mailbox and follow the 
instructions to record an unavailable message (Options 0 then 1 if there 
are no messages I think)

Then in the conf you need

exten = 2,n,VoiceMail(4...@voicemail,u)


Ish

listu...@spamomania.co.uk wrote:
 I'm struggle to answer a simple question. One user at extension 4000
 wants a custom .gsm file to play for their mailbox. I can't figure where
 to put it/what to set in voicemail.conf to achieve this:

 voicemail.conf
 4000 = 4000,system,voicem...@net

 Relevant extensions.conf line:
 exten = 2,n,VoiceMail(4...@voicemail)

 It all works fine, playing the system VM greating, but I would like to
 use the custom .gsm for this user only. Can anyone help?




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-- 
Ishfaq Malik
Software Developer
PackNet Ltd

Office:   0161 660 3062

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Re: [asterisk-users] Per user voicemail greeting

2009-12-30 Thread listu...@spamomania.co.uk
On Wed, 2009-12-30 at 10:00 -0500, Doug Lytle wrote:
 listu...@spamomania.co.uk wrote:
  I'm struggle to answer a simple question. One user at extension 4000
  wants a custom .gsm file to play for their mailbox. I can't figure where
  to put it/what to set in voicemail.conf to achieve this:
 
 
 
 And this custom .gsm file is a greeting?  Or, you're talking about 
 custom prompts for that user?
 
It's a greeting converted from a .wav and what I'm looking to do is have
just this one box play this specific greeting.

It's not possible for the user to log in and change this - it's a
'system' mailbox with no client attached to it. The logic of which is a
bit odd (basically it's a voicebank only)

I don't mind duplicating the greeting into different formats - that's
not an issue. I just need to know where I put them for 4000.

For example, if I look at the default box '1234' I don't really get any
clues as the default playing message is called: vm-intro.gsm

ls -alh /var/spool/asterisk/voicemail/default/1234/
drwxr-xr-x 2 root root 4.0K 2009-12-09 07:47 en
drwxr-xr-x 2 root root 4.0K 2009-12-09 07:47 INBOX {EMPTY}
..
ls -alh /var/spool/asterisk/voicemail/default/1234/en/
total 32K
-rw-r--r-- 1 root root 8.7K 2009-12-09 07:47 busy.gsm
-rw-r--r-- 1 root root 8.6K 2009-12-09 07:47 unavail.gsm

What I need to know are the formats I need and location I need to
satisfy it unless there is some hideously simple 'Use this switch to
specify the greeting file' I'm missing?


ls -alh /var/spool/asterisk/voicemail/voicemail/4000/
-rw-r--r-- 1 root root  31K 2009-12-30 14:45 CUSTOMvm-intro.gsm
drwxr-xr-x 2 root root 4.0K 2009-12-30 14:46 INBOX
drwxr-xr-x 2 root root 4.0K 2009-12-30 14:46 tmp






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