[asterisk-users] Purchasing Digium IVR Prompts.

2008-07-29 Thread Douglas Garstang
Just went to order some IVR prompts from the digium web site

From the digium web site:

We have created an easy and cost effective way to have customized recordings 
done quickly and with no hassle.

I thought this was rather amusing, as:

1. If you want multiple prompts recorded, you need to submit a new order for 
each, which means that even prompts of a couple of words are still charged at 
$12. That is NOT cost effective. You could record all your prompts as a single 
order, but then you'd need to split up the prompts yourself with audio 
software. That is NOT hassle free.

2. Since prompts are recorded seperately, each shows up in the shopping cart as 
a separate item. There is no way to see what the requested prompt is! We're 
going to have a lot of these (remember, each prompt is different), and keeping 
track of them NOT hassle free.

3. From the web site Also, you have the ability to upload your own intonation 
file to ensure a personalized and professional recording every time.  what 
the heck is an intonation file? Is it a text file? Is it an audio recording? 
What format? The web site doesn't seem to say. Lack of documentation on the web 
site is NOT hassle free.

4. Of course, when I called customer service, they had no clue. NOT hassle free.

Doug.


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Re: [asterisk-users] Purchasing Digium IVR Prompts.

2008-07-29 Thread Michael Collins
Try GM Voices.  $6.95 per prompt plus $175 studio setup fee.  To make it
truly cost effective it might be worth it to find other users who need
prompts recorded and then you can split the setup fee.  Even if you have
dozens or hundreds of prompts the fee is what is.  I think they charge a
separate fee for each voice talent so if you need prompts in different
languages you'll have a setup fee for each language.

 

-MC

 



From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Douglas
Garstang
Sent: Tuesday, July 29, 2008 10:04 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Purchasing Digium IVR Prompts.

 

Just went to order some IVR prompts from the digium web site

From the digium web site:

We have created an easy and cost effective way to have customized
recordings done quickly and with no hassle.

I thought this was rather amusing, as:

1. If you want multiple prompts recorded, you need to submit a new order
for each, which means that even prompts of a couple of words are still
charged at $12. That is NOT cost effective. You could record all your
prompts as a single order, but then you'd need to split up the prompts
yourself with audio software. That is NOT hassle free.

2. Since prompts are recorded seperately, each shows up in the shopping
cart as a separate item. There is no way to see what the requested
prompt is! We're going to have a lot of these (remember, each prompt is
different), and keeping track of them NOT hassle free.

3. From the web site Also, you have the ability to upload your own
intonation file to ensure a personalized and professional recording
every time.  what the heck is an intonation file? Is it a text
file? Is it an audio recording? What format? The web site doesn't seem
to say. Lack of documentation on the web site is NOT hassle free.

4. Of course, when I called customer service, they had no clue. NOT
hassle free.

Doug.



 

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Re: [asterisk-users] Purchasing Digium IVR Prompts.

2008-07-29 Thread Matt Gibson
I've used http://www.pbxprompts.com/

 

The whole pack is around 100$ and then I think I was charged 11$ per prompt
for custom ones. No setup fee that I recall. 

 

Thanks,

Matt G

 

: http://www.voipphreak.ca

: http://www.ratemydialplan.com

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael
Collins
Sent: Tuesday, July 29, 2008 1:33 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Purchasing Digium IVR Prompts.

 

Try GM Voices.  $6.95 per prompt plus $175 studio setup fee.  To make it
truly cost effective it might be worth it to find other users who need
prompts recorded and then you can split the setup fee.  Even if you have
dozens or hundreds of prompts the fee is what is.  I think they charge a
separate fee for each voice talent so if you need prompts in different
languages you'll have a setup fee for each language.

 

-MC

 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Douglas
Garstang
Sent: Tuesday, July 29, 2008 10:04 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Purchasing Digium IVR Prompts.

 

Just went to order some IVR prompts from the digium web site

From the digium web site:

We have created an easy and cost effective way to have customized
recordings done quickly and with no hassle.

I thought this was rather amusing, as:

1. If you want multiple prompts recorded, you need to submit a new order for
each, which means that even prompts of a couple of words are still charged
at $12. That is NOT cost effective. You could record all your prompts as a
single order, but then you'd need to split up the prompts yourself with
audio software. That is NOT hassle free.

2. Since prompts are recorded seperately, each shows up in the shopping cart
as a separate item. There is no way to see what the requested prompt is!
We're going to have a lot of these (remember, each prompt is different), and
keeping track of them NOT hassle free.

3. From the web site Also, you have the ability to upload your own
intonation file to ensure a personalized and professional recording every
time.  what the heck is an intonation file? Is it a text file? Is it an
audio recording? What format? The web site doesn't seem to say. Lack of
documentation on the web site is NOT hassle free.

4. Of course, when I called customer service, they had no clue. NOT hassle
free.

Doug.

 

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   http://lists.digium.com/mailman/listinfo/asterisk-users