Re: [asterisk-users] Queue Ring inuse is shared ?

2013-06-25 Thread Satish Barot
I have 1.8.7.0, Realtime queue table with ringinuse set to 0, callcounter
set to yes in sip .conf for my SIP members.
Above allows me Queue not sending a call to a member when (s)he is on
call(Be it from same Queue or any other call). Member can also
transfer(through features.conf) a call without any issue.

call-limit I think is deprecated in 1.8.

--Satish Barot
Ahmedabad, India




On Sat, Jun 22, 2013 at 2:41 PM, Shanavaz E A shanava...@yahoo.com wrote:

 Hi,

 I use asterisk 1.8.

 My issue is : I have the same SIP members added to two queues. I use
 realtime configuration and has set the field ringinuse=0 for both the
 queues. But if an extension is answering the call in one queue, and some
 new call comes in the second queue, still that extension is ringed. In the
 queue_log table I am getting RINGNOANSWER events each second for the
 extension until the call gets answered.

 Is this a normal behaviour ? Can we prevent it? Can we set not to ring
 any queue member if he is answering a call either in the same queue or a
 different queue? Pls guide me.

 Regards
 Shanavaz.


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Re: [asterisk-users] Queue Ring inuse is shared ?

2013-06-24 Thread Barry Flanagan
On 22 June 2013 10:11, Shanavaz E A shanava...@yahoo.com wrote:

 Hi,

 I use asterisk 1.8.

 My issue is : I have the same SIP members added to two queues. I use
 realtime configuration and has set the field ringinuse=0 for both the
 queues.


Should that not be ringinuse = no?

-Barry
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Re: [asterisk-users] Queue Ring inuse is shared ?

2013-06-23 Thread Shanavaz E A


Hi,

I found in another mail that setting call-limit=1 in the sip configuration 
works. I tried that. It works but in that case the agents are not able to 
transfer the call to another extension, because only one call is allowed at a 
time.

Any other methods ?

Thanks  Regards
Shanavaz.




 From: Shanavaz E A shanava...@yahoo.com
To: asterisk-users@lists.digium.com asterisk-users@lists.digium.com 
Sent: Saturday, June 22, 2013 1:11 PM
Subject: [asterisk-users] Queue Ring inuse is shared ?
 


Hi,

I use asterisk 1.8.

My issue is : I have the same SIP members added to two queues. I use realtime 
configuration and has set the field ringinuse=0 for both the queues. But if an 
extension is answering the call in one queue, and some new call comes in the 
second queue, still that extension is ringed. In the queue_log table I am 
getting RINGNOANSWER events each second for the extension until the call gets 
answered.

Is this a normal behaviour ? Can we prevent it? Can we set not to ring any 
queue member if he is answering a call either in the same queue or a different 
queue? Pls guide me.

Regards
Shanavaz.

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[asterisk-users] Queue Ring inuse is shared ?

2013-06-22 Thread Shanavaz E A
Hi,

I use asterisk 1.8.

My issue is : I have the same SIP members added to two queues. I use realtime 
configuration and has set the field ringinuse=0 for both the queues. But if an 
extension is answering the call in one queue, and some new call comes in the 
second queue, still that extension is ringed. In the queue_log table I am 
getting RINGNOANSWER events each second for the extension until the call gets 
answered.

Is this a normal behaviour ? Can we prevent it? Can we set not to ring any 
queue member if he is answering a call either in the same queue or a different 
queue? Pls guide me.

Regards
Shanavaz.
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