Re: [Asterisk-Users] CallTransfer

2005-02-24 Thread Mark Benson
I get the impression that the transfer/flash/recall etc etc buttons 
don't always work - it seems to depend on what phone/firmware you are 
using. And possibly the version of asterisk.

I am using BT102s and some generic voip phone. On the BT102 the transfer 
button will put the call on hold and give you a new line to call an 
extention with, however nothing happens when I call an extention. On the 
generic voip phone the transfer button does nothing.

I have resorted to using # for blind xfer and *2 for attended xfer.
Herman Cremer wrote:
Hi 

I was wondering if there are any special settings that
I need to be able to transfer calls.
Whenever I press the 'recall' button, I just here a click,
and no ring-tone to transfer.
in my debug log I get this :
--
Feb 24 09:09:27 DEBUG[19216]: Exception on 10, channel 1
Feb 24 09:09:27 DEBUG[19216]: Got event Pulse Start(14) on channel 1
(index 0)
Feb 24 09:09:27 DEBUG[19216]: Exception on 10, channel 1
Feb 24 09:09:27 DEBUG[19216]: Got event Event 65585(65585) on channel 1
(index 0)
Feb 24 09:09:27 DEBUG[19216]: Pulse dial '1'
--
Any ideas ?
Herman
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Re: [Asterisk-Users] CallTransfer

2005-02-24 Thread Herman Cremer
Do you mind sharing where in the configs you have changed this ?


-Herman


On Thu, 2005-02-24 at 12:40, Mark Benson wrote:
 I get the impression that the transfer/flash/recall etc etc buttons 
 don't always work - it seems to depend on what phone/firmware you are 
 using. And possibly the version of asterisk.
 
 I am using BT102s and some generic voip phone. On the BT102 the transfer 
 button will put the call on hold and give you a new line to call an 
 extention with, however nothing happens when I call an extention. On the 
 generic voip phone the transfer button does nothing.
 
 I have resorted to using # for blind xfer and *2 for attended xfer.
 
 Herman Cremer wrote:
 
 Hi 
 
 I was wondering if there are any special settings that
 I need to be able to transfer calls.
 
 Whenever I press the 'recall' button, I just here a click,
 and no ring-tone to transfer.
 in my debug log I get this :
 
 
 --
 Feb 24 09:09:27 DEBUG[19216]: Exception on 10, channel 1
 Feb 24 09:09:27 DEBUG[19216]: Got event Pulse Start(14) on channel 1
 (index 0)
 Feb 24 09:09:27 DEBUG[19216]: Exception on 10, channel 1
 Feb 24 09:09:27 DEBUG[19216]: Got event Event 65585(65585) on channel 1
 (index 0)
 Feb 24 09:09:27 DEBUG[19216]: Pulse dial '1'
 
 --
 
 Any ideas ?
 
 Herman
 
 
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RE: [Asterisk-Users] CallTransfer

2005-02-24 Thread Bill Seddon
Herman

Do you mind sharing where in the configs you have changed this ?

Have a look at the options that are controlled by settings in
features.conf.  If these are what you want to control, I think you will
find the options obvious.

Bill Seddon
Lyquidity Solutions Limited


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Herman
Cremer
Sent: February 24, 2005 10:58 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] CallTransfer

Do you mind sharing where in the configs you have changed this ?


-Herman


On Thu, 2005-02-24 at 12:40, Mark Benson wrote:
 I get the impression that the transfer/flash/recall etc etc buttons 
 don't always work - it seems to depend on what phone/firmware you are 
 using. And possibly the version of asterisk.
 
 I am using BT102s and some generic voip phone. On the BT102 the
transfer 
 button will put the call on hold and give you a new line to call an 
 extention with, however nothing happens when I call an extention. On
the 
 generic voip phone the transfer button does nothing.
 
 I have resorted to using # for blind xfer and *2 for attended xfer.
 
 Herman Cremer wrote:
 
 Hi 
 
 I was wondering if there are any special settings that
 I need to be able to transfer calls.
 
 Whenever I press the 'recall' button, I just here a click,
 and no ring-tone to transfer.
 in my debug log I get this :
 
 
 --
 Feb 24 09:09:27 DEBUG[19216]: Exception on 10, channel 1
 Feb 24 09:09:27 DEBUG[19216]: Got event Pulse Start(14) on channel 1
 (index 0)
 Feb 24 09:09:27 DEBUG[19216]: Exception on 10, channel 1
 Feb 24 09:09:27 DEBUG[19216]: Got event Event 65585(65585) on channel
1
 (index 0)
 Feb 24 09:09:27 DEBUG[19216]: Pulse dial '1'
 
 --
 
 Any ideas ?
 
 Herman
 
 
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Re: [Asterisk-Users] CallTransfer

2005-02-24 Thread Adam Goryachev
On Thu, 2005-02-24 at 10:20 +0200, Herman Cremer wrote:
 Hi 
 
 I was wondering if there are any special settings that
 I need to be able to transfer calls.
 
 Whenever I press the 'recall' button, I just here a click,
 and no ring-tone to transfer.
 in my debug log I get this :

Probably your phone uses too short flash time. You have a couple of
options, 
* change your phone to use a longer flash time
* change asterisk to accept a shorter flash time
* signal the flash some other way (ie, manually press the hook and lift
again
* Use the # key to do the transfer (requires the t or T on the dial
command

I ended up (finally) succeeding in the second option, which by editing
zaptel with this patch:

diff -ur zaptel/zaptel.h zaptel.mine/zaptel.h
--- zaptel/zaptel.h Tue Nov 23 10:26:36 2004
+++ zaptel.mine/zaptel.hTue Nov 23 17:21:54 2004
@@ -863,7 +863,7 @@
 #defineZT_DEFAULT_PULSEAFTERTIME 750   /* 750ms between dial
pulse digits */

 #defineZT_MINPULSETIME (15 * 8)/* 15 ms minimum */
-#defineZT_MAXPULSETIME (150 * 8)   /* 150 ms maximum */
+#defineZT_MAXPULSETIME (75 * 8)/* 150 ms maximum */
 #defineZT_PULSETIMEOUT ((ZT_MAXPULSETIME / 8) + 50)

 #define ZT_RINGTRAILER (50 * 8)/* Don't consider a ring over
until it's been gone at least this

You should probably apply that manually, due to line wraps etc..

Would be nice if this was controlled from the config files...

Regards,
Adam
-- 
 -- 
Adam Goryachev
Website Managers
Ph:  +61 2 9345 4395[EMAIL PROTECTED]
Fax: +61 2 9345 4396www.websitemanagers.com.au

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RE: [Asterisk-Users] CallTransfer

2005-02-24 Thread James Bean
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Mark Benson
 Sent: Thursday, 24 February 2005 8:41 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] CallTransfer
 
 I get the impression that the transfer/flash/recall etc etc 
 buttons don't always work - it seems to depend on what 
 phone/firmware you are using. And possibly the version of asterisk.
 
 I am using BT102s and some generic voip phone. On the BT102 
 the transfer button will put the call on hold and give you a 
 new line to call an extention with, however nothing happens 
 when I call an extention. On the generic voip phone the 
 transfer button does nothing.
 
 I have resorted to using # for blind xfer and *2 for attended xfer.
 

On the BT102's this got me initially to until I had a play.

When transfering a call with the BT series phone after you hit the
transfer button and it puts the call on hold and you dial the extension
you wish to transfer to you must hit the Send button for it to send the
call across. Its an attended transfer, if the other person says take a
message you can get the call back and take a message.

James
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Re: [Asterisk-Users] CallTransfer

2005-02-24 Thread Herman Cremer
hah !

worked like a bomb ..

Thanks a million.

-Herman


On Thu, 2005-02-24 at 13:49, Adam Goryachev wrote:
 On Thu, 2005-02-24 at 10:20 +0200, Herman Cremer wrote:
  Hi 
  
  I was wondering if there are any special settings that
  I need to be able to transfer calls.
  
  Whenever I press the 'recall' button, I just here a click,
  and no ring-tone to transfer.
  in my debug log I get this :
 
 Probably your phone uses too short flash time. You have a couple of
 options, 
 * change your phone to use a longer flash time
 * change asterisk to accept a shorter flash time
 * signal the flash some other way (ie, manually press the hook and lift
 again
 * Use the # key to do the transfer (requires the t or T on the dial
 command
 
 I ended up (finally) succeeding in the second option, which by editing
 zaptel with this patch:
 
 diff -ur zaptel/zaptel.h zaptel.mine/zaptel.h
 --- zaptel/zaptel.h Tue Nov 23 10:26:36 2004
 +++ zaptel.mine/zaptel.hTue Nov 23 17:21:54 2004
 @@ -863,7 +863,7 @@
  #defineZT_DEFAULT_PULSEAFTERTIME 750   /* 750ms between dial
 pulse digits */
 
  #defineZT_MINPULSETIME (15 * 8)/* 15 ms minimum */
 -#defineZT_MAXPULSETIME (150 * 8)   /* 150 ms maximum */
 +#defineZT_MAXPULSETIME (75 * 8)/* 150 ms maximum */
  #defineZT_PULSETIMEOUT ((ZT_MAXPULSETIME / 8) + 50)
 
  #define ZT_RINGTRAILER (50 * 8)/* Don't consider a ring over
 until it's been gone at least this
 
 You should probably apply that manually, due to line wraps etc..
 
 Would be nice if this was controlled from the config files...
 
 Regards,
 Adam

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